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Comfort Suites Gwinnett Place

2.5 of 5
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3700 Shackleford Road, I-85 N & Pleasant Hill Rd., Duluth, GA 30096
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Comfort Suites Gwinnett Place
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Ranked #18 of 22 Hotels in Duluth
A recent review
5 of 5 stars Reviewed November 6, 2014
234traveler1979 Boston, Massachusetts
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79 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Comfort Suites Gwinnett Place
See the most recent reviews
Duluth, Georgia
1 review
2 of 5 stars Reviewed November 30, 2014

This Hotel is in a good location. The Hotel is clean, rooms are big, smells nice, has an adequate breakfast. It isn't a bad place to stay BUT I do not recommend this place because of the Staff. I think this Hotel has the worst Staff I have ever encountered. My husband and I have stayed here at least 3... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 13, 2014

I woke to multiple bed bugs bites that resulted in an allergic reaction that required medical attention. (I learned of you smell a sweet smell like cardamon, run! That's the smell of bed bugs.) I patently, kindly, graciously tried to handle this very discreetly and the front desk and housekeeping were very helpful. I incurred $440 in expenses which I... More 

Was this review helpful? Yes 2
Boston, Massachusetts
1 review
5 of 5 stars Reviewed November 6, 2014

The reviews of this hotel are completely false. I do a lot of traveling with all different brands of hotel. This hotel by far was one of my favorites. The price was perfect, the room was very clean and the staff was the best. I will be returning.

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Aberdeen, NC
Top Contributor
57 reviews 57 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 11, 2014

We were on our way between Mississippi and NC and stopped here because there weren't any hotels at the Tanger Outlets in Commerce, GA. I was not extremely impressed. The hotel was dated and in need of a good update and clean up. It wasn't terrible, but I've stayed in much better Comfort Suites. I just expect the Comfort Suites... More 

Was this review helpful? Yes 1
Virginia
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 4, 2014

My boyfriend booked this hotel for us using the 'mystery deals' function on Hotwire. It was only $65 (after tax) for our one night stopover on our way from Louisiana to Virginia, so I didn't think much of it....until I was sufficiently scared from the TA reviews I read. Most were so terrible--complaining about everything from the decor to the... More 

Was this review helpful? Yes 1
Athens, Georgia
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 28, 2014

Love this hotel! Before I reserved this hotel, I looked at some reviews about it on another website and they were mixed(but opinions are like butt holes: everybody has one)..so I decided to book it, glad I did! Me and my boyfriend went here this past weekend(7-26-14) to get away and celebrate his B-Day. When we walked into the lobby,... More 

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Seminole, Florida
Top Contributor
67 reviews 67 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 23, 2014

This is our favorite place to stop and sleep on our drive from Florida to the Smoky Mountains. Located right off the highway, near stores and restaurants, and rooms are decent. Patrick Marshall at front desk was very helpful. There is a pool, gym, guest computer and free breakfast. The room needed some repairs...the phone didn't work, but who cares... More 

Was this review helpful? Yes 1
Tuscaloosa, Alabama
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed June 20, 2014

Avoid this hotel. You can go a bit further down the road and find MUCH better accomodations. This is the worst Comfort Suites we've stayed in. This hotel suffers from poor management, lack of maintenance and poor housekeeping. Complaints: Lobby restroom was totally closed. Shower curtain rod was falling off the wall. Bathroom door had poorly patched holes in it.... More 

Was this review helpful? Yes 4
Forest City, North Carolina
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 18, 2014

Held my room on a card and paid cash at the desk. My card was charged after check- out. Been trying to get the money refunded for a month. Greg Hughes promised the refund would post it 7 to 10 day and then they claimed it was taking longer because of my bank. Then every time I call the hotel... More 

Was this review helpful? Yes 4
Jackson
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 30, 2014

Saw a comment that the hotel was under renovation so we called before booking. Was assured that the area(s) under renovation were blocked off and that the swimming pool was not affected by the renovation and would be available for use during our stay. Upon arrival the desk clerk informed us the pool was closed because someone had dropped a... More 

Was this review helpful? Yes 2
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