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Comfort Suites Gwinnett Place

2.5 of 5
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3700 Shackleford Road, I-85 N & Pleasant Hill Rd., Duluth, GA 30096
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Comfort Suites Gwinnett Place
Best prices for: 1 room 1 guest
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Ranked #17 of 22 Hotels in Duluth
A recent review
3 of 5 stars reviewed 1 week ago
572joja United States
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83 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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United States
1 review
3 of 5 stars Reviewed 1 week ago

The check in process was a bit slow at 3:45 pm because there weren't enough rooms clean yet, to meet the check in needs. There was only one person working the front desk, but he was very polite and helpful. The hallways are quite dark. The facility is a bit dated, but appears to have had some recent work. Our... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The room was adequate for what we were looking for, a quick stay for a few days. The room could use a deep clean. I noticed crumbs in the corner and the bathroom nooks and crannies need some attention. The breakfast on the other hand was fabulous!! They had different main item each morning we were there. The lady that... More 

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Biloxi, Mississippi
2 reviews
1 of 5 stars Reviewed 4 weeks ago

We were here for a basketball tournament April 24-26th, we checked in around 11:30 pm, got into our room, noticed we had no ironing board, no sheets for the pull-out sofa, the safe or the refrigerator wasn't operational. Picked up the phone, the buttons didn't work, had to dial "0" to get the front desk, not the front desk labeled... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 22, 2015

Long story short stayed there for 3 nights. The shower curtain was too short and would flood the bathroom floor. Asked for extra towels because of this. Did not get extra towels or sheets for the pull out couch until the last night. We asked everyday and spoke to the manager who does not listen to you. He actually thought... More 

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Greenville
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 21, 2015

This hotel offered the worst customer service that I have ever experienced. My group booked quite a few rooms that we requested to have side by side or near one another (almost a month in advance). We ran into a few problems when we arrived at check-in after 3pm: 1. Rooms weren't ready, 2. They had us on different floors,... More 

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Enterprise, Alabama
Top Contributor
76 reviews 76 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 23, 2015 via mobile

Traveling with family and searching for cheap rates ended up here, nothing really wrong with the room but that overly cheap feeling. The staff was friendly but this hotel was not for us. I will suggest pay a little more and stay at the Hyatt

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Dalton, Georgia
1 review
5 of 5 stars Reviewed February 18, 2015

Excellent room condition, staff members were GREAT you can not ask for no better kindness and so helpful. Rooms were very clean looked to be updated to other Comfort Suites. The General Manager was walking around at 7:30 am talking with everyone at breakfast making us feel at home, super nice guy, that why I say his staff is GREAT.... More 

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Stuttgart, Arkansas
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 16, 2015 via mobile

We stayed at this Comfort Suites on our trip from AR to FL, even though it was 20 miles out of our planned route. This hotel offers a good value for the price. Check-in was a breeze, the gentleman who checked us in was very polite and friendly, housekeeping staff that I ran into hallway were very friendly as well.... More 

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Cherokee, North Carolina
1 review
5 of 5 stars Reviewed January 27, 2015

Very impressed with my stay here. Friendly staff and really good breakfast. Looking forward to my next stay. Was traveling to visit a friend nearby. Room was clean. Comfortable bed and pillows. Check in was fast and easy. Just what I needed.

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Washington, DC
Top Contributor
153 reviews 153 reviews
29 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed January 25, 2015

You will find all the popular cable channels such as Fox, CNN, and others but no MSNBC here which was quite strange. I have faced this problem before. Stayed two nights. Room and breakfast was great. Luckily my schedule was so packed that I had little time for TV. The place is located in the northern part of Atlanta and... More 

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