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Comfort Suites Gwinnett Place

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3700 Shackleford Road, I-85 N & Pleasant Hill Rd., Duluth, GA 30096
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1 room 1 adult
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95 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
217 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed October 7, 2015

Great location, some food within walking distance but all the food in the world, shopping, convenience stores, you name it less than 5 minute drive away. Front desk staff cheerful and efficient. Fair amount of very well-lit parking. Hotel lobby was clean, hallways and room were also. Everything worked well in my room, got a good nights' sleep in a... More 

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Thank William J
Torrance, California
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed October 5, 2015

Room was clean and efficient. Plenty of space to prop up my suitcase. Desk to work. Free wifi. My room was on the ground floor and there were a lot of people walking around, knocking on other room doors, hanging out in the lobby as if this was "extended stay accommodation". The next morning at 6.30 am, a dog was... More 

Helpful?
Thank MBatz
1 review
1 of 5 stars Reviewed September 30, 2015 via mobile

Well first off service couldn't get worst they have attitudes like you owe them a living they place my aunt in a room that was nasty later tried fixing problem they gave her room that smelled like I can't say no help hotel is run down there is a Hazzard almost everywhere make matters worst I left my golf hat... More 

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Thank frank s
Upstate NY
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed September 18, 2015

First, in terms of the basics, this hotel did quite well. The Staff went above and beyond to offer friendly service. The room was clean and comfortable. Housekeeping was polite and efficient and thorough. Breakfast was above average, and the coffee was good. Two downsides: we were disappointed by the fact that the pool is not heated. It is ice... More 

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Thank Bob_in_NY
Ocala, Florida
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 13, 2015

Very friendly and accommodating staff. Demetrius and Sharon were helpful in getting our reservations making sure we got the best rate available for us. Our room was nice, but you could tell that it was an older facility that had undergone renovation. The beds were comfortable, room was clean, and the refrigerator worked. No unpleasant odors or dust balls in... More 

Helpful?
Thank Gogetter58
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 8, 2015 via mobile

Roach Motel: The lobby was a mess so we were already feeling hesitant. But we were tired and needing to sleep. We walk into our room turn the lights on and roaches started scattering. On the tv, floor, bed. Needless to say we hauled our behinds to a more expensive hotel which wasn't in our budget but who cares at... More 

Helpful?
2 Thank Jordan T
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 2, 2015 via mobile

Booked this place through hotwire. Were suppose to stay Friday night and Saturday night. My wife had a conference on sat morning. When my son and I went down stairs for breakfast, a lady came running inside and yelled check your car, there was a breakin. So I proceed outside to find my rear glass broken and truck rummaged through.... More 

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1 Thank Chrisgator01
Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 7, 2015 via mobile

The GM David Smith was rude and unprofessional when he was informed of an item missing in my room. I was told on Monday 8-4-15 (the day I checked out) that I will be contacted within 72 hours with a solution or update and I had to call them the hotel (8-7-15). I was informed by the manager Gregory that... More 

Helpful?
1 Thank ChelleDiva79
1 review
4 of 5 stars Reviewed August 7, 2015 via mobile

Checked in ok didn't notice odors until later. Demetrius had maintenence to check my room. He discovered the ac needed cleaning. Demetrius changed my room promptly ensuring a restful night sleep. I've heard the rumors or rather read the reviews. The assessments aren't necessarily accurate. Since my first stay three months ago I have only seen positive things.

Helpful?
Thank Wilbur H
Edmond, Oklahoma
1 review
2 of 5 stars Reviewed July 18, 2015

1.Bathroom floor dirty. 2.Jets in the tub have mold or dirty 3.Bed Comforter not clean. 4.Hallway on the 2nd floor has the most unpleasant smell. 5.Housekeeping steal. (Theft) 6.Lg blood stains both sides of mattress

Helpful?
Thank Shlonda W
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