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Comfort Suites Gwinnett Place

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3700 Shackleford Road, I-85 N & Pleasant Hill Rd., Duluth, GA 30096
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1 room 1 guest
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90 Reviews from our TripAdvisor Community

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Traveler rating
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    20
    18
    15
    22
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27
9
7
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (16)
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A TripAdvisor Member
1 of 5 stars Reviewed 2 days ago NEW

Booked this place through hotwire. Were suppose to stay Friday night and Saturday night. My wife had a conference on sat morning. When my son and I went down stairs for breakfast, a lady came running inside and yelled check your car, there was a breakin. So I proceed outside to find my rear glass broken and truck rummaged through.... More 

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Columbus, Ohio
1 review
1 of 5 stars Reviewed 4 weeks ago

The GM David Smith was rude and unprofessional when he was informed of an item missing in my room. I was told on Monday 8-4-15 (the day I checked out) that I will be contacted within 72 hours with a solution or update and I had to call them the hotel (8-7-15). I was informed by the manager Gregory that... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago

Checked in ok didn't notice odors until later. Demetrius had maintenence to check my room. He discovered the ac needed cleaning. Demetrius changed my room promptly ensuring a restful night sleep. I've heard the rumors or rather read the reviews. The assessments aren't necessarily accurate. Since my first stay three months ago I have only seen positive things.

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Edmond, Oklahoma
1 review
2 of 5 stars Reviewed July 18, 2015

1.Bathroom floor dirty. 2.Jets in the tub have mold or dirty 3.Bed Comforter not clean. 4.Hallway on the 2nd floor has the most unpleasant smell. 5.Housekeeping steal. (Theft) 6.Lg blood stains both sides of mattress

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Southfield, Michigan
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 8, 2015

We planned on staying at the Comfort Suites for several days; however, we checked out after the first night. While the exterior of the hotel are well kept, the interior needs to be upgraded. The sleeper couch in one of the three rooms we rented, was stained and worn. In addition to the stained couch, the dresser and the chair... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 8, 2015

Not bad for the price I paid. Needs upgrading. Was given a room next to the ice and vending machines. Very noisy even late in the evening. The deadbolt on the door did not work which made my wife very nervous. The bed was fairly comfortable but the pillows leave a lot to be desired. The free breakfast was fairly... More 

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Franklin
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 1, 2015

We rented a double suite for 3 days and 2 nights. Due to our long travel in getting to the hotel we were allowed early check in, which we very much appreciated. The hotel was very busy during our stay with the conference room filling up with some kind of meeting. Our suite was located on the second floor and... More 

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United States
1 review
3 of 5 stars Reviewed May 18, 2015

The check in process was a bit slow at 3:45 pm because there weren't enough rooms clean yet, to meet the check in needs. There was only one person working the front desk, but he was very polite and helpful. The hallways are quite dark. The facility is a bit dated, but appears to have had some recent work. Our... More 

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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 2, 2015

The room was adequate for what we were looking for, a quick stay for a few days. The room could use a deep clean. I noticed crumbs in the corner and the bathroom nooks and crannies need some attention. The breakfast on the other hand was fabulous!! They had different main item each morning we were there. The lady that... More 

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Biloxi, Mississippi
Level Contributor
6 reviews
3 hotel reviews
1 of 5 stars Reviewed April 30, 2015

We were here for a basketball tournament April 24-26th, we checked in around 11:30 pm, got into our room, noticed we had no ironing board, no sheets for the pull-out sofa, the safe or the refrigerator wasn't operational. Picked up the phone, the buttons didn't work, had to dial "0" to get the front desk, not the front desk labeled... More 

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