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All 23 Duluth hotels

Comfort Suites Gwinnett Place

2.5 of 5 Hotel   |   3700 Shackleford Road, I-85 N & Pleasant Hill Rd., Duluth, GA 30096
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43%
Ranked #21 of 23 hotels in Duluth
A recent review
3 of 5 stars reviewed 4 weeks ago
Cheryl F Seminole, Florida
  • Overview
  • Reviews (63)
  • Photos (21)
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63 people have reviewed this hotel

Traveler rating
    9
    16
    11
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    15
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19
5
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Seminole, Florida
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is our favorite place to stop and sleep on our drive from Florida to the Smoky Mountains. Located right off the highway, near stores and restaurants, and rooms are decent. Patrick Marshall at front desk was very helpful. There is a pool, gym, guest computer and free breakfast. The room needed some repairs...the phone didn't work, but who cares... More

Was this review helpful? Yes
Tuscaloosa, Alabama
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Avoid this hotel. You can go a bit further down the road and find MUCH better accomodations. This is the worst Comfort Suites we've stayed in. This hotel suffers from poor management, lack of maintenance and poor housekeeping. Complaints: Lobby restroom was totally closed. Shower curtain rod was falling off the wall. Bathroom door had poorly patched holes in it.... More

Was this review helpful? Yes 1
Forest City, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Held my room on a card and paid cash at the desk. My card was charged after check- out. Been trying to get the money refunded for a month. Greg Hughes promised the refund would post it 7 to 10 day and then they claimed it was taking longer because of my bank. Then every time I call the hotel... More

Was this review helpful? Yes 1
Jackson
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 30, 2014

Saw a comment that the hotel was under renovation so we called before booking. Was assured that the area(s) under renovation were blocked off and that the swimming pool was not affected by the renovation and would be available for use during our stay. Upon arrival the desk clerk informed us the pool was closed because someone had dropped a... More

Was this review helpful? Yes 1
Phenix City, Alabama
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 27, 2014

I arrived at the hotel knowing it was under renovation so I was not upset with the interior. I was a bit upset learning, after check-in that the desk clerk (who just told me to take the elevator to the second floor without even giving me a room number) sent me to a room on the farthest end of the... More

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Norcross, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 10, 2014

The place was horrible!!! I recently had to stay there for 4 nights waiting for my apartment to get ready and I tell you it is the worst money I've ever spent !!!!! I tried to give the hotel the benefit of the doubt but the rooms were dirty ,the maids would not come and clean even though they're supposed... More

Was this review helpful? Yes 1
Dalton, Georgia
1 review
4 of 5 stars Reviewed January 29, 2014

My stay at the Comfort Suites was fine accept the fact that there were 2 light bulbs burned out in the bath room. I told 2 separate people behind the desk about it yet nothing was done. I even filled out a formal maintenance repair request, but still nothing happened.

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Robbinsville, North Carolina
Top Contributor
51 reviews 51 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 25, 2014

Choices upgrades have made most all of their properties alot better. Flat screen tvs, adjustable office chairs and micro/fridge combos have really made staying with them better. my room was clean and everything worked well. The heat and air worked good which is a plus this winter. I have stayed here many times and will stay again I am sure.

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Youngsville, Louisiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2014

ARRIVED 11pm night staff Teresa Williams checked us in quickly. Good clean rooms great hot breakfast scrambled eggs, Bacon coffee, pastries and more. Some remodeling underway and well keep and safe. Morning staff friendly.

Was this review helpful? Yes 1
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Additional Information about Comfort Suites Gwinnett Place

Address: 3700 Shackleford Road, I-85 N & Pleasant Hill Rd., Duluth, GA 30096
Phone Number:
Location: United States > Georgia > Duluth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Gwinnett Place 2.5*
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Also Known As:
Comfort Suites Gwinnett Place Hotel Duluth
Comfort Suites Duluth
Duluth Comfort Suites

21 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
85

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