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Comfort Suites Gwinnett Place

2.5 of 5
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3700 Shackleford Road, I-85 N & Pleasant Hill Rd., Duluth, GA 30096
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Comfort Suites Gwinnett Place
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Ranked #18 of 22 Hotels in Duluth
A recent review
3 of 5 stars reviewed 3 weeks ago
Brad A
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85 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Not bad for the price I paid. Needs upgrading. Was given a room next to the ice and vending machines. Very noisy even late in the evening. The deadbolt on the door did not work which made my wife very nervous. The bed was fairly comfortable but the pillows leave a lot to be desired. The free breakfast was fairly... More 

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Franklin
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We rented a double suite for 3 days and 2 nights. Due to our long travel in getting to the hotel we were allowed early check in, which we very much appreciated. The hotel was very busy during our stay with the conference room filling up with some kind of meeting. Our suite was located on the second floor and... More 

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United States
1 review
3 of 5 stars Reviewed May 18, 2015

The check in process was a bit slow at 3:45 pm because there weren't enough rooms clean yet, to meet the check in needs. There was only one person working the front desk, but he was very polite and helpful. The hallways are quite dark. The facility is a bit dated, but appears to have had some recent work. Our... More 

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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 2, 2015

The room was adequate for what we were looking for, a quick stay for a few days. The room could use a deep clean. I noticed crumbs in the corner and the bathroom nooks and crannies need some attention. The breakfast on the other hand was fabulous!! They had different main item each morning we were there. The lady that... More 

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Biloxi, Mississippi
2 reviews
1 of 5 stars Reviewed April 30, 2015

We were here for a basketball tournament April 24-26th, we checked in around 11:30 pm, got into our room, noticed we had no ironing board, no sheets for the pull-out sofa, the safe or the refrigerator wasn't operational. Picked up the phone, the buttons didn't work, had to dial "0" to get the front desk, not the front desk labeled... More 

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Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 22, 2015

Long story short stayed there for 3 nights. The shower curtain was too short and would flood the bathroom floor. Asked for extra towels because of this. Did not get extra towels or sheets for the pull out couch until the last night. We asked everyday and spoke to the manager who does not listen to you. He actually thought... More 

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Greenville
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 21, 2015

This hotel offered the worst customer service that I have ever experienced. My group booked quite a few rooms that we requested to have side by side or near one another (almost a month in advance). We ran into a few problems when we arrived at check-in after 3pm: 1. Rooms weren't ready, 2. They had us on different floors,... More 

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Enterprise, Alabama
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 23, 2015 via mobile

Traveling with family and searching for cheap rates ended up here, nothing really wrong with the room but that overly cheap feeling. The staff was friendly but this hotel was not for us. I will suggest pay a little more and stay at the Hyatt

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Dalton, Georgia
1 review
5 of 5 stars Reviewed February 18, 2015

Excellent room condition, staff members were GREAT you can not ask for no better kindness and so helpful. Rooms were very clean looked to be updated to other Comfort Suites. The General Manager was walking around at 7:30 am talking with everyone at breakfast making us feel at home, super nice guy, that why I say his staff is GREAT.... More 

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Stuttgart, Arkansas
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 16, 2015 via mobile

We stayed at this Comfort Suites on our trip from AR to FL, even though it was 20 miles out of our planned route. This hotel offers a good value for the price. Check-in was a breeze, the gentleman who checked us in was very polite and friendly, housekeeping staff that I ran into hallway were very friendly as well.... More 

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