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Comfort Suites Gwinnett Place

2.5 of 5
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3700 Shackleford Road, I-85 N & Pleasant Hill Rd., Duluth, GA 30096
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Comfort Suites Gwinnett Place
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Ranked #18 of 22 Hotels in Duluth
A recent review
3 of 5 stars Reviewed February 23, 2015
Grubbman21 Enterprise, Alabama
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80 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Long story short stayed there for 3 nights. The shower curtain was too short and would flood the bathroom floor. Asked for extra towels because of this. Did not get extra towels or sheets for the pull out couch until the last night. We asked everyday and spoke to the manager who does not listen to you. He actually thought... More 

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Greenville
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 21, 2015

This hotel offered the worst customer service that I have ever experienced. My group booked quite a few rooms that we requested to have side by side or near one another (almost a month in advance). We ran into a few problems when we arrived at check-in after 3pm: 1. Rooms weren't ready, 2. They had us on different floors,... More 

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Enterprise, Alabama
Top Contributor
73 reviews 73 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 23, 2015 via mobile

Traveling with family and searching for cheap rates ended up here, nothing really wrong with the room but that overly cheap feeling. The staff was friendly but this hotel was not for us. I will suggest pay a little more and stay at the Hyatt

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Dalton, Georgia
1 review
5 of 5 stars Reviewed February 18, 2015

Excellent room condition, staff members were GREAT you can not ask for no better kindness and so helpful. Rooms were very clean looked to be updated to other Comfort Suites. The General Manager was walking around at 7:30 am talking with everyone at breakfast making us feel at home, super nice guy, that why I say his staff is GREAT.... More 

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Stuttgart, Arkansas
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 16, 2015 via mobile

We stayed at this Comfort Suites on our trip from AR to FL, even though it was 20 miles out of our planned route. This hotel offers a good value for the price. Check-in was a breeze, the gentleman who checked us in was very polite and friendly, housekeeping staff that I ran into hallway were very friendly as well.... More 

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Cherokee, North Carolina
1 review
5 of 5 stars Reviewed January 27, 2015

Very impressed with my stay here. Friendly staff and really good breakfast. Looking forward to my next stay. Was traveling to visit a friend nearby. Room was clean. Comfortable bed and pillows. Check in was fast and easy. Just what I needed.

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Washington, DC
Top Contributor
153 reviews 153 reviews
29 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed January 25, 2015

You will find all the popular cable channels such as Fox, CNN, and others but no MSNBC here which was quite strange. I have faced this problem before. Stayed two nights. Room and breakfast was great. Luckily my schedule was so packed that I had little time for TV. The place is located in the northern part of Atlanta and... More 

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1 review
5 of 5 stars Reviewed January 12, 2015 via mobile

I stayed here for 2 nights and it was nothing like some of the reviews. The price that I paid versus some of the other hotels in the area saved me about $30 per night. The breakfast was good and the staff overall is one of the friendliest I've encountered in any hotel I've been to. Very impressed. Definitely will... More 

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Memphis, Tennessee
1 review
5 of 5 stars Reviewed January 11, 2015

The location was great and rooms were very comfortable. The front desk clerk Demetrius was very helpful! The breakfast was really good. This will be my first choice when I'm in Atlanta area! Great value for the price.

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Jacksonville, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 29, 2014

We traveled to Duluth Georgia and had two rooms at this hotel. Both were adequate in size, quite spacious really, and had everything we needed. The staff was friendly, but there was one front desk person that I'm not sure spoke English. The hot breakfast was good, but when it ran out, it was out, so don't be the last... More 

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