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All 22 Duluth hotels

Holiday Inn Express Atlanta - Gwinnett Mall

2.5 of 5 Motel   |   3670 Shackleford Rd., Duluth, GA 30096
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Ranked #7 of 22 Hotels in Duluth
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 8, 2014
Xxaaronxx Gretna, Louisiana
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54 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gretna, Louisiana
Contributor
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 8, 2014

Stayed two nights and the staff was very accommodating to our needs. We got. Great rate and the breakfast was pretty good. Clean rooms clean everywhere overall will defiantly stay again if I'm ever I'm the area I highly recommend this hotel !

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AnAtlantaConcierge, Director of Social Marketing at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

Dear Valued Guest, We are so glad you feel that our rooms were clean. Whenever you are in Atlanta, do please make us your home. More

pensacola
Contributor
20 reviews 20 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 4, 2014

My mother decided last minute that she wanted to go to Duluth for the weekend. My discount code I normally use was not available that particular weekend but I spoke with the manager and she helped me out. We were next to the elevator but did not hear a thing from it or guests getting on/off. The breakfast area is... More

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AnAtlantaConcierge, Director of Social Marketing at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

We are glad you enjoyed your stay and invite you to stay again so that you can see the changes we are making in our breakfast area as well as other remodeling that we are doing. Do come again! More

Milwaukee, WI
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 21, 2014

Holiday Inn Express continues to provide solid service at reasonable prices. I stayed here on business for a week. Check in was smooth and I was welcomed as an awards member. Hotel was clean and well maintained both inside and out. Room was also good to go. The only thing I'd like to see is an outlet by the bed.... More

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AnAtlantaConcierge, Director of Social Media at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

What a GREAT idea about the plug by your bed! For the time being, we will SWITCH the lamp on the desk and put it by the bed. WONDERFUL idea!! Do come again. More

Watkinsville, Ga
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2014

Location is in an extremely busy east of Atlanta, yet the hotel is quiet and easy to access. The check-in was up to Holiday Inn Express high standards, and the facility was clean and comfortable. Given the reasonable rates, this is a great place to stay.

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AnAtlantaConcierge, Director of Social Media at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

Dear Guest, Indeed, we are in a very busy area, full of many shops and 3 large malls. So we are happy that you felt that it was quiet here and that we met IHG standards. I hope you will return. More

Largo, FL
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 1, 2014

Stopped here with my family traveling thru to TN, to stay one night. Easy location just of the interstate, and the very nice front desk person (I think his name was Al) recommended a quick and easy family diner. Room was clean, with comfy beds and very nice pillows and to have a refrigerator while traveling is great! Carpet is... More

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AnAtlantaConcierge, Director of Social Marketing at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

Dear guest, Thank you so much for having stayed with us. Just wanted you to know that of the 4th, crews have arrived to begin a renovation. Our renovation will include NEW carpet for each room as well as new bathrooms, a remodeled lobby and a new breakfast room. The remodeling will NOT change our delicious breakfast, however. Do please... More

nccu98
1 review
4 of 5 stars Reviewed July 18, 2014 via mobile

Hotel location was good, check in was very easy, room was very clean. The breakfast good have been better. Not enough variety in food, especially the meat. Overall a good stay, would recommend this hotel.

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Marketing at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

Dear Guest, We are so glad that you had a good hotel stay. Do please return because we are in the midst of renovating our hotel: new carpet, new public areas, new breakfast area. Do come see our renovations to be completed mid November!! More

Savannah, Georgia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 8, 2014

This hotel is older and kinda dated. Breakfast area was small. Our refrigerator made a constant rattling sound. The blackout curtains didn't blackout very well. Nice location, close to shops and restaurants. Hotel staff was pleasant. Stayed in worse.

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AnAtlantaConcierge, Director of Social Marketing at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

Dear guest, Thank you for your review. While we can't do anything about HOW LONG we have been open, we DO realize it's time for some "sprucing up" and the process has BEGUN! We have started with our gym and have plans within the next three months for all of our sleeping rooms AND that small breakfast area you mentioned.... More

jw98
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 6, 2014

The hotel was very nice and clean. The rooms were decent with no bad odors. Breakfast was good but I would like to see longer hours. It was nice of them to offer the usage of their secondary property for exercise since their workout room was being remodeled.

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Marketing at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

Dear guest, Thank you for saying our hotel is clean. We do hope you will return to see our beautifully remodeled hotel! We have begun the process. More

Cary, North Carolina, United States
Contributor
15 reviews 15 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 1, 2014

My stay at the holiday inn was ok. The staff was really nice. I would've given them a higher rating, but the rooms need some serious upgrades. The ceiling in the bathroom has some bad water damage. I got a room that had a bathtub that's like a whirlpool. I figured that it would be great for my back. The... More

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Marketing at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

Dear Guest, Please know that we have passed your review on to our maintenance department and I am sorry you weren't pleased with us. But thank you for saying we were friendly. I hope you will come again. We, indeed, are remodeling and it has already begun. We have just redone our gym and we have plans for all the... More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014 via mobile

The hotel was small but very clean and nice. The manager Al, who helped us was amazing! He went above and beyond to accommodate us. The best service we've had, and we've traveled the world! I would enthusiastically recommend this hotel!

Was this review helpful? Yes 1
AnAtlantaConcierge, Director of Social Marketing at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

Dear Ma'am, Thank you so much for your kind review. Al remembers you and says that you were so kind. It was our pleasure to have served you. And congratulations to your daughter on her 16th birthday. Do come again!! More

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Additional Information about Holiday Inn Express Atlanta - Gwinnett Mall

Address: 3670 Shackleford Rd., Duluth, GA 30096
Phone Number:
Location: United States > Georgia > Duluth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Atlanta - Gwinnett Mall 2.5*
Number of rooms: 68
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Also Known As:
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth
Holiday Inn Duluth
Duluth Holiday Inn

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