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All 23 Duluth hotels

Holiday Inn Express Atlanta - Gwinnett Mall

2.5 of 5 Motel   |   3670 Shackleford Rd., Duluth, GA 30096
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Ranked #10 of 23 hotels in Duluth
A recent review
4 of 5 stars reviewed 3 weeks ago
Razinski Harrisville, Michigan
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43 people have reviewed this hotel

Traveler rating
    20
    15
    4
    3
    1
See reviews for
14
9
3
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Harrisville, Michigan
Top Contributor
79 reviews 79 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel. Friendly service. They even found some complimentary bottled water for my children that are used to well-water and struggle with city water. Room was clean, beds comfy and hotel was near where we needed to be. Atlanta is NOT our favorite place, but this hotel and area makes it OK. Even the breakfast here was not bad ...... More

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AnAtlantaConcierge, Director of Social Media at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

Dear guest, We are so glad you felt our beds were comfortable. We have a gym for your children. I hope they discovered it while they were here. Do come again. More

Florida
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We needed a place to stay on our way home while stopping in Atlanta. Staff was very courteous and check in was easy. The room was clean and spacious, but looked a little run down. Good value for the price. Nice area, convenient to downtown.

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AnAtlantaConcierge, Director of Social Media at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

Dear Guest, Thank you for saying our room was clean. Do make us your home while in Atlanta. More

Orlando
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2014

This holiday inn is nice a quiet place in the suburbs the hotel it self is nothing to run home and tell mom about.The rooms were clean and breakfast was great every morning they really had bacon sausage pancakes pastries eggs and a lot more to choose from and the best of all it was free yes u heard me... More

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AnAtlantaConcierge, Director of Social Media 1 at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

We are happy you liked our breakfast. We just added the most delicious new sausage patty- so thick. Put it between two of our pancakes and YUM! Do come back and try it! More

maggie valley
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 9, 2014

We have stayed here one night so far and have another night to go. We were greeted by a friendly concierge named Al, who was very helpful and great with babies. I would recommend this hotel and if we are in the area again, we will use it. The breakfast is amazingly delicious and the automatic pancake machine is great.... More

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Al F, Director of Social Marketing at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

Thank you so much for your kind words. We really appreciate you staying with us and we hope that anytime you are in Atlanta, that you will consider us your home. P.s. I remember you and your baby!!!! More

West Lafayette, Indiana
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 31, 2013

It was a long drive from Bowling Green Kentucky to Atlanta. Hence we were glad that we could locate the hotel rather easily. Looking at the facade of the hotel, even late at night, we were not having any high expectation of the place. However, we were pleasantly surprised by the nice little touches that the management of the hotel... More

Was this review helpful? Yes 1
Al F, Director of Social Media at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

Dear Sirs: Thank you for staying with us. Our property IS 18 years old: not much we can do about that but we DO try to keep it up to date and certainly clean. Thank you for mentioning some of the things we do for our guests and we DO hope you will return again! More

fort rucker
Senior Contributor
21 reviews 21 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 3, 2013

We stayed here while we visited American Girl & Stone Mtn. We travel with our children & our dog. The folks there are very welcoming, beds are comfortable & you always know what to expect...breakfast in the morning!

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Al F, Director of Social Media at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

Dear Valued Guest: Yes, indeed, we are pet friendly and we appreciate you having stayed with us. Thank you for saying that our staff is friendly. We so try to be. More

Toronto, Canada
Contributor
19 reviews 19 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 21, 2013

Friendly staff welcomes you at the front. Free cookies as you check in. Hotel is ok, typical Holiday Inn Express. The breakfast is also standard. This hotel is situated in a Korean neighbourhood, with lots of selection in Korean restaurants. Best Buy, Home Depot are just across the street. Room is average size, with microwave and refridgerator. The bed and... More

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Al F, Director of Social Media at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

Dear Friend, Thank you for having stayed with us and we hope you will stay again. Indeed, we have a plethora of Asian restaurants AS WELL as many others all around the 3 malls that are situated near our hotel. Do come again! More

Holly Springs, North Carolina
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 7, 2013

Ending a 12 hour drive in a clean, comfortable room is always a big relief. We were greeted by Al who was over the top cheerful and attentive. The check in info was right and ready, even though we got there very late. The room was very comfortable and had a hidden bonus - we love having the windows open... More

Was this review helpful? Yes 1
AnAtlantaConcierge, Director of Social Media at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

Dear Valued Guest, We are so pleased that you were pleased with our room and with our breakfast. And we appreciate you having chosen OUR hotel when there were so many others to chose from. We do hope you will consider us your home when you are in Atlanta! We have let our Maintenance department know about the grouting you... More

atlanta GA
Top Contributor
131 reviews 131 reviews
44 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 20, 2013

Very reasonable rates and close to lots of dining and shopping! Nice staff, rooms a little small but comfortable. Great deal for the money considering it's location and the Hampton Inn is over $100. There is a Comfort suites next door that I used to stay at but it is gone downhill. No more "managers receptions" due to change in... More

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AnAtlantaConcierge, Director of Social Media at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

Dear Valued Guest, Thank you for having stayed with us! Indeed, our hotel is in a GREAT location, with three malls and many shopping centers and restaurants ALL AROUND us. And you are correct, our back side IS quieter since it faces the woods and is away from the street. Do please come again. More

Raleigh, North Carolina
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 14, 2013

We stayed at this hotel around the Labor Day week. We booked 2 rooms. My parents' room was very clean, even the furniture was newer. Our room however, was older, smelt musty and not particularly clean, especially the bathroom area, it was not cleaned thoroughly. The worst thing was that I had a skin reaction after the trip, went to... More

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AnAtlantaConcierge, Director of Social Media at Holiday Inn Express Atlanta - Gwinnett Mall, responded to this review

We are so sorry about your skin reaction. We would appreciate it if you would call the hotel at 770-935-7171 and let us know which room you were in so that we can STRIP that room from ceiling to floor, have it treated and make sure this does not happen again. Once again, we are so sorry for your skin... More

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Additional Information about Holiday Inn Express Atlanta - Gwinnett Mall

Also Known As:
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth
Holiday Inn Express Atlanta - Gwinnett Mall Hotel
Holiday Inn Duluth
Duluth Holiday Inn
Address: 3670 Shackleford Rd., Duluth, GA 30096
Phone Number:
Location: United States > Georgia > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 23 hotels in Duluth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Atlanta - Gwinnett Mall 2.5*
Official Description (provided by the hotel):
Take a video tour of the hotel. The newly renovated (2008) Holiday Inn Express Atlanta-Gwinnett Place Hotel is conveniently located to I-85 and exit 104 Pleasant Hill Road, North of Atlanta in Duluth, GA. This newly renovated contemporary appointed hotel is easily accessible from Atlanta, and within a few miles of the Gwinnett Arena . Located minutes from hundreds of restaurants, shopping and recreation, it is an ideal location for business or leisure travelers.Local attractions include Gwinnett Place Mall, Gwinnett Arena and Convention Center, Discovery Mills Mall. Visit Duluth, GA and Stay Smart at the Holiday Inn Express Hotel. The Georgia Hotel and Lodging Association has highly recognized the Holiday Inn Express Gwinnett Place for numerous awards including the Steven Porter Emerging Hospitality Leader of the Year, General Manager of the Year. We are now proudly offering our complimentary Express Start Breakfast featuring two hot items daily Our renovations included guest rooms featuring contemporary style furniture and carpeting, upgraded bathrooms including granite counter tops, and beautiful remodeled lobby area. Our new Stay Smart Bedding features new mattresses, triple sheeting, and executive style rooms. Each room has a curved shower rod & Kohler Stay Smart Shower Head. ... more   less 
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