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BEST WESTERN Gwinnett Center Hotel

#3 of 22 Hotels in Duluth
Certificate of Excellence
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3670 Shackleford Rd., Duluth, GA 30096 (Formerly Holiday Inn Express Atlanta - Gwinnett Mall)
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1 room 1 adult
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BEST WESTERN Gwinnett Center Hotel
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198 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

My stay was great! I loved the comfortable beds! The room was nice and clean and warm, just how I like it. The food was good and the service workers were exceptional! I will stay there again when I visit the area.

Helpful?
Thank Shanail R
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Shania R, How wonderful that you felt we were "awesome". We were honored to have you as our guest and we hope you will return in the future. Sincerely, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Sandy Springs, Georgia
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I thought the hotel had its own style, with some features like any other 2.5 star brand. But still with some subtle features. I did not like the walls they were to thin. I did like the fact that it was a pet free hotel, that is great because of sinus and allergy issues. Good food option for a quick... More 

Review collected in partnership with Best Western

Helpful?
Thank Evangelist S
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Evangelist, Thank you for staying with us. We wish you the best in your travels. Sincerely, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Hickory, North Carolina
Level Contributor
65 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My teenage son and I stayed one night here. We checked in a little late, and parking was plentiful. Mike (or Michael, can't remember) at the desk was cheerful, friendly and efficient. Check in was quick and easy. Our room was fine, the beds were comfortable, and we didn't notice much noise at all. The TV worked, the free Wi-Fi... More 

Helpful?
Thank thefitzs6
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear thefitzs6, Thank you for your review. We are so glad you liked our breakfast. Do please return. Sincerely Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Ok, was here for 4nites... and they had crap for breakfast. Same thing everyday for 5 days. That's boring and frustrating honestly. No milk at one point. The welcome person at the desk wasn't nice as well. I would not stay again nor recommend to anybody. They have nicer hotels close by.

Helpful?
Thank kizzstone u
AnAtlantaBlogger, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Kizzstone, We appreciate you having stayed with us and we wish you the best in your future travels. We are sorry you weren't pleased in our breakfast and will go over your review with our breakfast attendant. Sincerely Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Spartanburg, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a great stay at this hotel. It was clean and comfortable, but the excellent customer service really made it stand out. Staff was friendly and accommodating. Conveniently located just off interstate but tucked back a little from the fray. We'll stay there again.

Review collected in partnership with Best Western

Helpful?
1 Thank Janet T
AnAtlantaBlogger, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Janet T, Thank you so much for your 5 out of 5 review. We are so glad that you felt we were "clean" and especially relieved that you felt we have "excellent customer service". Do please return in the future. Sincerely, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a nice stay again as went visited again! They even knew we were here before.This hotel is clean and close to many attractions.This is our home when we visit our son in school in the area. Thanks again for the nice stay!

Helpful?
1 Thank Suzanne H
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Suzanne H, Absolutely we were happy you returned to stay again. Thank you for saying we are "clean". We appreciate that so much and do please come ANOTHER time. Come "back again" . Sincerely, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Pensacola
Level Contributor
55 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is another Best Western hotel that did not let me down. The hotel, its staff, and the price exceeded my expectations. The desk clerk, Michael, greeted us pleasantly even though he was involved in helping a customer. When it was our turn, he welcomed us as Platinum members and quickly had us headed to our room. The room was... More 

Helpful?
Thank Norma J
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Soccer guest, Thank you so much for saying that "this is another Best Western hotel that did not let me down". We are so happy that you felt our beds were "very comfortable". And since we host sports events regularly (being close to the Suwanee Sports Academy and other venues) we hope that you will return in the future.... More 

Bristol, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel several times over the last few years. The most recent visit was last week when I was in Atlanta for my birthday. The hotel had been remodeled since my previous visit and was updated and more modern. The room was clean and comfortable, and the staff was beyond gracious.

Helpful?
Thank Suzanne M
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Suzanne, Indeed, you HAVE stayed with us several times over the years and we appreicate you returning. Thank you so much for saying that we are "clean and comfortable". Do come again in the future. And thank you for having posted a review on our Facebook page as well. Sincerely yours, Best Western Gwinnett Center Hotel Facebook.com/bestwesterngwinnett More 

Brevard, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Exceptionally clean hotel. very nice staff and great convenient location. The hotel is brand new and was a great value for this area. I will always stay here when visiting Atlanta. Room was comfortable, bedding very nice. breakfast had variety and quality was above average.

Review collected in partnership with Best Western

Helpful?
Thank Layton P
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Layton, Thank you so much for having stayed with us and we especially appreciate that you will "always stay here when visiting Atlanta". Do come again. Sincerely yours, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Kansas City, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The breakfast buffet was nice and better than just a continental breakfast. The shower heads and bathrooms were great. Nothing worse than a shower without any water pressure. Rooms and refrigerators were a nice size.

Review collected in partnership with Best Western

Helpful?
Thank David S
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear David, It was a pleasure to have you stay with us and we are so pleased that you felt our shower heads were "great". Do please come again in the near future. Sincerely yours, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

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