We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Gwinnett Center Hotel

2.5 of 5 3670 Shackleford Rd., Duluth, GA 30096 (Formerly Holiday Inn Express Atlanta - Gwinnett Mall)
Hotel website
Hotel deals
Offers & Announcements
Save up to 20%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Certificate of Excellence 2014
BEST WESTERN Gwinnett Center Hotel
Professional photos View all
Browse nearby
BEST WESTERN Gwinnett Center Hotel
Write a Review

60 reviews from our community

Traveler rating
    28
    20
    8
    3
    1
See reviews for
19
11
3
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (60)
  • Mar-May only
    (10)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (13)
All months
Bermuda
1 review
4 of 5 stars Reviewed 4 days ago NEW

I enjoyed my stay at this location. It was clean and still very new. They recently reopened. The staff was extremely nice and worked hard to make sure that we were comfortable. It is a smaller hotel and located close to food and other simple activities. It was an easy drive to the downtown area.

Review collected in partnership with Best Western

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Valued Guest, Yes we HAVE just renovated with new everything! And you are correct, there are many many great restaurants around us, several within walking distance. Thank you so much for having stayed with us. More 

Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great value for the money spent. Saw some very bad reviews on Tripadvisor before heading over but was pleasantly surprised to see that the hotel room and amenities in tip top condition. Clean linens, Clean washroom/bath tub and I should say the staff kept the room clean and tidy every day. Very well maintained.

Review collected in partnership with Best Western

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear valued guest, We are pleased you felt our hotel was clean and tidy. Do please come again. More 

Strongsville, Ohio
Top Contributor
102 reviews 102 reviews
32 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were looking for a place to stay to visit family. We were on the road, calling from the car and this was the fourth place we called. Al was very professional and made us feel so welcome that we decided to try this property. When we arrived, Al was expecting us and had everything ready for a quick check-in.... More 

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Valued Guest, Thank you so much for staying with us. Al remembered you and he said it was a pleasure to have met you. It pleases us to know that you will stay with us again. We hope you will just make the Best Western Gwinnett Center your home when you are in the Atlanta area. Do come again... More 

2 reviews
3 of 5 stars Reviewed November 17, 2014

Small and convenient hotel near gwinnett mall and a lot of restaurants also! If you want peace and quit this is the hotel. And not real pricey for 2 nights and a king size bed. Free breakfast also and they just renovating

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Guest, Thank you so much for staying with us. We are now finished with our renovations and are proudly open as the Best Western Gwinnett Center. Come stay with us again and have some of our delicious pancakes in our newly opened Breakfast Room! More 

Suwanee, Georgia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 of 5 stars Reviewed November 7, 2014

Accepts pets with $50 deposit. Currently undergoing renovations so I'm keeping an open mind. My room was on the list to be worked on, and I can see why. (Ragged carpeting, stinky, etc.) They put me in here since I'm traveling with my dog and it's convenient to the outdoors; for that alone I'm appreciative.

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear guest, We love pets!!!! Do come again after we are completely finished and see what all we've done. More 

Thomasville, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 3, 2014

They are currently remodeling the hotel and it is looking beautiful. Our room was clean, super comfortable bed, very clean bathroom. The employees were very nice. An overall great stay and great price. If we are ever in the area we'll definitely stay again.

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear guest, We are so happy you feel our hotel was so clean! Be sure to come stay with us again after we are finished with our remodeling. More 

Gretna, Louisiana
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 8, 2014

Stayed two nights and the staff was very accommodating to our needs. We got. Great rate and the breakfast was pretty good. Clean rooms clean everywhere overall will defiantly stay again if I'm ever I'm the area I highly recommend this hotel !

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Valued Guest, We are so glad you feel that our rooms were clean. Whenever you are in Atlanta, do please make us your home. More 

pensacola
Contributor
20 reviews 20 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 4, 2014

My mother decided last minute that she wanted to go to Duluth for the weekend. My discount code I normally use was not available that particular weekend but I spoke with the manager and she helped me out. We were next to the elevator but did not hear a thing from it or guests getting on/off. The breakfast area is... More 

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review

We are glad you enjoyed your stay and invite you to stay again so that you can see the changes we are making in our breakfast area as well as other remodeling that we are doing. Do come again! More 

Milwaukee, WI
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 21, 2014

Holiday Inn Express continues to provide solid service at reasonable prices. I stayed here on business for a week. Check in was smooth and I was welcomed as an awards member. Hotel was clean and well maintained both inside and out. Room was also good to go. The only thing I'd like to see is an outlet by the bed.... More 

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

What a GREAT idea about the plug by your bed! For the time being, we will SWITCH the lamp on the desk and put it by the bed. WONDERFUL idea!! Do come again. More 

Watkinsville, Ga
Contributor
18 reviews 18 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2014

Location is in an extremely busy east of Atlanta, yet the hotel is quiet and easy to access. The check-in was up to Holiday Inn Express high standards, and the facility was clean and comfortable. Given the reasonable rates, this is a great place to stay.

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Guest, Indeed, we are in a very busy area, full of many shops and 3 large malls. So we are happy that you felt that it was quiet here and that we met IHG standards. I hope you will return. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Gwinnett Center Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Gwinnett Center Hotel

Address: 3670 Shackleford Rd., Duluth, GA 30096 (Formerly Holiday Inn Express Atlanta - Gwinnett Mall)
Phone Number:
Location: United States > Georgia > Duluth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Gwinnett Center Hotel 2.5*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Agoda, Hotels.com, TripOnline SA and Tingo so you can book your BEST WESTERN Gwinnett Center Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth
Holiday Inn Duluth
Duluth Holiday Inn
Hotel Style:
#2 Best Value Hotel in Duluth
#7 Business Hotel in Duluth

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (4)
Viewed
Bathroom (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (4)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay