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BEST WESTERN Gwinnett Center Hotel

2.5 of 5 3670 Shackleford Rd., Duluth, GA 30096 (Formerly Holiday Inn Express Atlanta - Gwinnett Mall)
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Certificate of Excellence 2014
BEST WESTERN Gwinnett Center Hotel
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BEST WESTERN Gwinnett Center Hotel
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77 reviews from our community

Traveler rating
    39
    23
    11
    3
    1
See reviews for
23
16
3
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Treasure Island, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel has been upgraded! It was spotless! The shower was new and clean. The bed was very comfortable. The staff was very courteous. The breakfast provided a lot of options (hot and cold food available). Coffee and tea available in the lobby 24/7.

Was this review helpful? Yes 1
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Paula C I am so glad you feel our hotel is"spotless". We appreciate you having stayed with us and we hope you will return again. An Atlanta Concierge More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was my first time staying at Best Western...and I am very impressed! Its recently renovated, so everything is updated and looks and smells new. The rooms are very clean and looks exactly as pictured on the website. The bed and pillows are Super Comfortable!!!...the bathroom is clean and well stocked. The staff has excellent customer service. This hotel in... More 

Was this review helpful? Yes 1
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Sarah E, Thank you for staying with us and we appreciate that you said you would stay with us again. We hope you do! An Atlanta Concierge More 

Duluth, Georgia
Contributor
19 reviews 19 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here one night on our way south. What a lovely little motel in a great location on a quiet street. Attractive, welcoming lobby, spotlessly clean room with a very comfortable bed with nice quality linens. Very good value for money, will definitely be staying here again on future road trips. Staff were friendly & efficient too.

Was this review helpful? Yes 1
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear OzzieUsGirl, We are honored that you consider us a "lovely" little motel. It was our honor to have you with us. I hope you had a great trip after you left us. If you are coming back this way, do please stay again. An Atlanta Concierge More 

Bella Vista AR, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great value,courteous staff, and excellent room. Would recommend this hotel to anyone. The fact that this hotel is pet friendly was a plus. We had an enjoyable stay and will stay their again. You can't go wrong with this hotel selection.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Gary M, Thank you for staying with us and we were happy to welcome your furry FAMILY MEMBER. I hope you will consider us your home whenever you are in the Atlanta area. An Atlanta Concierge More 

Bayou La Batre, Alabama
1 review
3 of 5 stars Reviewed 1 week ago

I stayed here with my fiance and my mutt for 2 days. My reservation was for a king bed but when I arrive I got stuck with 2 queen bed that aren't really queen. They're more like full size. The noises is louder at night. I heard everything upstair and hallway. But it is close to a lot of food... More 

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AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Carolyn0813, We are sorry you did not get what you had requested. I suspect it had to do with your having a pet. We have only certain rooms that are pet designated. But we should have clarified that with you at the time of reservation. I apologize and thank you for saying we are friendly. Thank you for having... More 

BUFORD
2 reviews
3 of 5 stars Reviewed 1 week ago

Comfortable room, great location and it is a nice family hotel. The staff was helpful as far as making things right. There are many stores and restaurant nearby. Close to downtown Atlanta (30 min) and within 15 minutes of the Mall of Georgia.

Review collected in partnership with Best Western

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Valued Guest, Indeed, there are MANY stores and restaurants around the hotel. We are glad you consider us conducive to families. Do please return. An Atlanta Concierge More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

i love the hotel very nice clean n spacious n i love the friendly staff.High speed internet does magic im here visitin frm outta town n so far im enjoyin my stay here & i will be bk to visit clean towels clean bathroom cozy soft pillows n bed good breakfast nice area friendly people nice secenrey

Was this review helpful? Yes 1
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Kimberly M, We are so glad that you considered us a clean hotel and we look forward to your return. An Atlanta Concierge More 

Clarkesville, Georgia
1 review
4 of 5 stars Reviewed 2 weeks ago

very good value for room, services & location, staff was friendly and high speed internet was actually high speed rather than low speed for free with purchase option for high speed. Easy access to/from highway -but low traffic road so little to no traffic noise.

Review collected in partnership with Best Western

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Joseph, Thank you for saying that we are a good value. We appreciate your kind review. Please return again. An Atlanta Concierge More 

Jacksonville, Florida
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived late after traveling all day and found check-in to be a breeze. Room was as clean as any luxury hotel we have stayed in and very quiet. Surrounding area appears to be safe and this hotel is very convenient to I-85. Beds were sufficiently comfortable and the bathroom appeared to be clean and nicely stocked with clean towels. We... More 

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Hi Kyle, Thank you for having compared our cleanliness to a luxury hotel. We appreciate that. And we hope you had a great time in the mountains. It's very beautiful up there. Do return, please. An Atlanta Concierge More 

Athens, Georgia
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What can I say?..My pics that I posted speak for themselves! This hotel is AWESOME! VERY Clean and I must say that it smelled great as well! The front desk clerks(on both days, check-in/check-out) were very friendly and the check-in/out processes were very fast and hassel free! I don't have much else to say about it, just that I HIGHLY... More 

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Tweet 78, Thank you for your nice review. We appreciate your kindness and for saying that we smelled clean. Do come again. An Atlanta Concierge More 

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Additional Information about BEST WESTERN Gwinnett Center Hotel

Address: 3670 Shackleford Rd., Duluth, GA 30096 (Formerly Holiday Inn Express Atlanta - Gwinnett Mall)
Phone Number:
Location: United States > Georgia > Duluth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Gwinnett Center Hotel 2.5*
Number of rooms: 68
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Also Known As:
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth
Holiday Inn Duluth
Duluth Holiday Inn
Hotel Style:
#1 Best Value Hotel in Duluth
#3 Business Hotel in Duluth

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