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BEST WESTERN Gwinnett Center Hotel

#4 of 22 Hotels in Duluth
Certificate of Excellence
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3670 Shackleford Rd., Duluth, GA 30096 (Formerly Holiday Inn Express Atlanta - Gwinnett Mall)
Best prices for: 1 room 1 guest
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BEST WESTERN Gwinnett Center Hotel
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83 reviews from our community

Traveler rating
    44
    24
    11
    3
    1
See reviews for
28
16
3
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Bel Air, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very clean hotel with nice remodel. The full breakfast area was always well stocked and clean. A small hotel with a cozy yet modern feel. Helpful staff. My only disappointment was not being able to rent movies. Great price and close to a lot of restaurants and shopping.

Review collected in partnership with Best Western

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Lauren, We are glad you liked how we remodeled. Indeed, we tore out the carpet, threw out the mattresses, put in new fresh carpet, installed new, really comfortable matresses, new linens, tore our lobby apart, installed a gorgeous new breakfast room, a new business center, new lobby furniture, new exercise equipment in our gym and a newly remodeled Front... More 

1 review
5 of 5 stars Reviewed 1 week ago

Wasn't expecting much, but overall was very impressed with this hotel. Starting with the checkin- the front desk was very polite, professionally attired, and provide prompt service. The room had really nice decor. Breakfast was decent, though they did run out of some pancake mix and the sausages were a bit dry. However overall this was great value and a... More 

Review collected in partnership with Best Western

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AnAtlantaConcierge, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Henry, We are so delighted that you were pleased with us and that you would stay with us again. We are glad you liked our beds because we just recently put new mattresses and new linens in all our rooms. Do come again. An Atlanta Concierge More 

Orlando, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great Location and excellent service/staff. Everything is just renovated in 11/2014 so great clean rooms. Excellent hot breakfast daily. Close to Georgia State Parks --Panola Mountain and Sweetwater Creek. Would definitely stay here again!!

Review collected in partnership with Best Western

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AnAtlantaConcierge, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Sal876, We are so happy that you would stay with us again. And you are certainly correct when you say that we are in a great location. Thanks for your patronage. An Atlanta Concierge More 

Beavercreek, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I challenge anyone traveling to the northern Atlanta area around Duluth to give this Best Western a try. I will be surprised if you do not rate it as the best value in the area. Fabulous staff and super reasonable rates. Add a clean room and you have what I think all travelers, business or not are looking for. A... More 

Review collected in partnership with Best Western

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AnAtlantaConcierge, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear VALUED GUEST, Thank you for feeling we are a good value. You are definitely valued to us! An Atlanta Concierge More 

Hiawassee, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel and its staff were excellent were very professional and personal. The purpose of our weekend was to spend a special weekend with our Granddaughters, ages 8 and 4, for their recent birthdays. They live in the area, while we live 90+ miles away. We wanted to have a pool party and while everything else was great, the only... More 

Review collected in partnership with Best Western

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AnAtlantaConcierge, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us. While we DO have a pool, it is a seasonal OUTDOOR pool and will not open until May. We are glad you could use the indoor pool of our other hotel, next door. If you were to come back in the summer, our nice salt water pool will be waiting for... More 

Monroe, La, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

It was a nice hotel, very clean and in good condition. I could tell that the main focus of the staff was to have happy, satisfied customers. The gentleman at the front desk helped me when I needed to check in earlier than the posted check-in time. Also, the man overseeing the breakfast checked with us a couple of times... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Hi Tammy!! Thank you for saying that you could tell our main focus is to have happy satisfied guests. It is. And we are delighted that you were signed up for Best Western Rewards. It is a GREAT benefit for our valued guests. We look forward to your return. An Atlanta Concierge More 

Treasure Island, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has been upgraded! It was spotless! The shower was new and clean. The bed was very comfortable. The staff was very courteous. The breakfast provided a lot of options (hot and cold food available). Coffee and tea available in the lobby 24/7.

Was this review helpful? Yes 1
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Paula C I am so glad you feel our hotel is"spotless". We appreciate you having stayed with us and we hope you will return again. An Atlanta Concierge More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

It was my first time staying at Best Western...and I am very impressed! Its recently renovated, so everything is updated and looks and smells new. The rooms are very clean and looks exactly as pictured on the website. The bed and pillows are Super Comfortable!!!...the bathroom is clean and well stocked. The staff has excellent customer service. This hotel in... More 

Was this review helpful? Yes 1
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Sarah E, Thank you for staying with us and we appreciate that you said you would stay with us again. We hope you do! An Atlanta Concierge More 

Duluth, Georgia
Contributor
19 reviews 19 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here one night on our way south. What a lovely little motel in a great location on a quiet street. Attractive, welcoming lobby, spotlessly clean room with a very comfortable bed with nice quality linens. Very good value for money, will definitely be staying here again on future road trips. Staff were friendly & efficient too.

Was this review helpful? Yes 1
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear OzzieUsGirl, We are honored that you consider us a "lovely" little motel. It was our honor to have you with us. I hope you had a great trip after you left us. If you are coming back this way, do please stay again. An Atlanta Concierge More 

Bella Vista AR, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great value,courteous staff, and excellent room. Would recommend this hotel to anyone. The fact that this hotel is pet friendly was a plus. We had an enjoyable stay and will stay their again. You can't go wrong with this hotel selection.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Gary M, Thank you for staying with us and we were happy to welcome your furry FAMILY MEMBER. I hope you will consider us your home whenever you are in the Atlanta area. An Atlanta Concierge More 

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