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BEST WESTERN Gwinnett Center Hotel

#1 of 22 Hotels in Duluth
Certificate of Excellence
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3670 Shackleford Rd., Duluth, GA 30096 (Formerly Holiday Inn Express Atlanta - Gwinnett Mall)
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BEST WESTERN Gwinnett Center Hotel
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136 Reviews from our TripAdvisor Community

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Traveler rating
    79
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    15
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
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  • All months
    (136)
  • Mar-May only
    (39)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (29)
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Duluth, United States
5 of 5 stars Reviewed yesterday NEW

The room is clean, the front desk staff is friendly and thoroughly explain the amenities in this hotel, including the hot breakfast in the morning. Fresh good coffee is available at the lobby for 24 hours. I highly recommend this hotel to others.

Review collected in partnership with Best Western

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Edgewater, United States
4 of 5 stars Reviewed yesterday NEW

We spent three nights at this Best Western and the staff was very helpful. Michael Westbrook was working the front desk when we checked in and he went out of his way to be helpful and take care of our needs. The breakfast food was good, fresh and well presented. We will use this motel on our next visit to... More 

Review collected in partnership with Best Western

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Garstang, United Kingdom
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Came here on business with a fighter to box on a show that weekend.. We were looked after so much.. We had training gym facilities, lovely restaurant, great pool to relax by.. I'd come back here any day.. Great place and great people looking after us.. They couldn't do enough for us..

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Dacula, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I loved it...Mr Al was awesome. The breakfast was great. I loved the location. All the surrounding shops was a convenience. I will stay again absolutely. The hospitality was amazing i will recommend this location to anyone.

Review collected in partnership with Best Western

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Campobello, United States
1 review
5 of 5 stars Reviewed 1 week ago

Good value and service for our overnight stay. Close enough to Atlanta, our destination, but enough distance to avoid morning traffic. We attended a baseball game at Turner field with family from the west coast. This hotel provided us with a safe and comfortable stay.

Review collected in partnership with Best Western

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Raleigh, North Carolina
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading reviews I wanted to try this hotel out as it was rated very well. I was greeted promptly by the front desk. I was even given suggestions on places to eat. He made sure I understood where the elevator was and where my room was located once I exited the elevator. The room was great, not spectacular. I... More 

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Tarpon Springs, Florida
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the luxurious Best Western in fabulous Duluth and really expected the usual dump that my company sends me to. The staff here does a decent job. It really looks like they're trying here. My room was clean, the front desk person was very courteous, and I can't ask for anything more from a budget based hotel chain.

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Beavercreek, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I challenge anyone to visit the Best Western in Gwinnette and not walk away feeling they got tremendous value for their dollar. A very clean hotel that is convenient to the entire area. I have stayed at this location more than 500 times now, and that should also speak for itself.

Review collected in partnership with Best Western

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Jax
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We had an early business meeting in Franklin, NC the next day so we stopped to avoid a late arrival had we driven through all the way. This is a nice part of Metro Atlanta on the north side of the city and is an area of upscale hotels. The room we stayed in #122-a was clean and pleasant with... More 

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AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Cow Chicken, Thank you for staying with us. You're right, the hotel IS in an upscale area and we are delighted that you would stay with us "again". Please do! An Atlanta Concierge More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Service was wonderful! Rooms were clean. No pot for the coffee maker in room. Lots of mold on the bathroom ceiling. Breakfast was good. I would stay here again if the mold were to be taken care of. It looked really unhealthy. Internet speed was really good in office area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
AnAtlantaConcierge, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Pamp729, Thank you for letting us know about your concern, both here and privately. Please be assured we have dispatched our maintenance department to it. We are glad you feel we gave excellent service and we DO hope you will return. An Atlanta Concierge More 

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