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Hampton Inn & Suites Atlanta/Duluth/Gwinnett County

#7 of 22 Hotels in Duluth
Certificate of Excellence
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1725 Pineland Road, Duluth, GA 30096
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Hampton Inn & Suites Atlanta/Duluth/Gwinnett County
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Hampton Inn & Suites Atlanta/Duluth/Gwinnett County
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247 reviews from our community

Traveler rating
    115
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    34
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    6
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69
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brentwood, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

This Hampton is your average Hampton. A little dated. The Hampton 4 miles away at Sugarloaf is newer and more up to date. Breakfast selections have been declining. This is first hotel to limit the amount of devices logged into their WIFI to 3 per room??? Really, 1 adult and 2 kids have at the minimum of 6 devices these... More 

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Statesboro, Georgia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed on a Friday night, but the hotel was unusually noisy. Location is great, right off I-85, and it is a fine place to stay. The breakfast area was hopelessly understaffed and very crowded. The place needs a stronger overall manager that would step up the place a bit. Still, it was not a bad experience--I would stay there... More 

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Birmingham, Alabama
Top Contributor
84 reviews 84 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

At least 3 cars broken into last night!! Gwinnett County police were writing reports all morning. Very thin walls in the room, one can hear voices through the walls and people urinating in their bathrooms above us. As a platinum Hilton Honors member, I won't make this mistake again.

Was this review helpful? Yes 1
Charlotte, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed in one of the suites. It was clean and put together nicely. The room had a full kitchen which was very nice. Although I noticed there was no coffee pot in the maker so we were not able to make coffee in the room, I'm sure it was just a housekeeping oversight. Nevertheless it was quiet and I... More 

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St. Petersburg, Florida
Top Contributor
57 reviews 57 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel room and bathroom were spacious but I was disappointed because there was no refrigerator and microwave in the room. The room's shower was either very hot or very cold and the maintenance guy had to transfer us to another room.The hotel though is very accessible. There were a lot of restaurants and gas stations nearby and it was... More 

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Atlanta, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Lived up to expectations and and personal care. I no further comments just a great I fill to fill 200 charters and this is ponderous. What was wrong with GREAT job. Well I have 165 characters and now i have to type more and more to satisfy a dum requirement.

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Knoxville, Tennessee
Top Contributor
72 reviews 72 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed March 22, 2015

I stay at Hilton properties on a daily basis (less most weekends) and this one is on the bottom of the list. The room wasn't as clean as you expect from Hilton. I saw ants in the bathroom which was concerning. The furnishings didn't look as nice as other locations I have stayed in. Breakfast at a Hampton Inn is... More 

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Elgin D D, General Manager at Hampton Inn & Suites Atlanta/Duluth/Gwinnett County, responded to this review

Thank you for staying with us and taking the time to complete the guest survey for our hotel. We strive to provide exceptional service and quality to each and every guest. . I apologize for the inconveniences you incurred related to the guest room and breakfast. We realize that a good quality warm meal is needed to start your day... More 

Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 18, 2015

My shower had black marks on the wall, and the hallway smelled like mildew. The parking lot could use more lighting. I usually can rely on the Hampton/Hilton brand, but this hotel did not live up to its standards. The breakfast was decent, and the hotel is located near a lot of establishments.

Was this review helpful? Yes
Elgin D D, General Manager at Hampton Inn & Suites Atlanta/Duluth/Gwinnett County, responded to this review

Thank you for staying with us and taking the time to complete the guest survey for our hotel. We strive to provide exceptional service and quality to each and every guest. . I apologize for the inconveniences you incurred related to the guest room. We realize that a good quality night's rest is needed to start your day off right.... More 

Duluth, United States
1 review
1 of 5 stars Reviewed March 4, 2015

THis hotel needs a face lift. Lobby area was nice. Cable TV was not working. The faucets dripped. The bathroom door constantly hit the ceiling light fixture. The furniture / decor in the suite was old and dirty and outdated. It was very worn.

Review collected in partnership with Hampton

Was this review helpful? Yes
Elgin D D, General Manager at Hampton Inn & Suites Atlanta/Duluth/Gwinnett County, responded to this review

Thank you for staying with us and taking the time to complete the guest survey for our hotel. We strive to provide exceptional service and quality to each and every guest. Your ratings of the products and quality of service we offer are paramount to us and your feedback allows us to improve and maintain the best level of service... More 

Provo, United States
1 review
5 of 5 stars Reviewed February 28, 2015

Everything was wonderful, even provided a free dinner when the weather turned bad when they didn't have to. The printer was broken in the lobby and the front desk person accommodated me and found a way for me to get my documents I needed to print. ^_^

Review collected in partnership with Hampton

Was this review helpful? Yes
Elgin D D, Manager at Hampton Inn & Suites Atlanta/Duluth/Gwinnett County, responded to this review

Thank you for staying with us and taking the time to complete the guest survey for our hotel. We strive to provide exceptional service and quality to each and every guest. Your ratings of the products and quality of service we offer are paramount to us and your feedback allows us to improve and maintain the best level of service... More 

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