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All 23 Duluth hotels

Extended Stay America - Atlanta - Gwinnett Place

2.5 of 5 Hotel   |   3390 Venture Parkway, Duluth, GA 30096 (Formerly Extended Stay Deluxe)
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53%
Ranked #18 of 23 hotels in Duluth
A recent review
4 of 5 stars Reviewed March 3, 2014
guestofatlanta Denham Springs
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45 people have reviewed this hotel

Traveler rating
    13
    10
    4
    3
    15
See reviews for
8
6
9
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Denham Springs
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed March 3, 2014

I stayed at the extended stay for one month right next door and moved over here as they had a gym and a different layout in a room as I am here another two months. the room is clean, the front desk staff are very nice. the problem - there are people who actually live in these hotels. I have... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

I appreciate you bringing your experience to our attention. We appreciate your kind comments regarding our staff and the cleanliness of our hotel. Still, I apologize that you experienced noise disturbance from neighboring guests. Your feedback will be very helpful as we continue to improve our guest experience. If you would like to discuss this further, please do not hesitate... More

Lawrenceville, Georgia
Senior Contributor
21 reviews 21 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed December 23, 2013

I stayed here due to the price, location, and the pictures the website had. The only positive thing I can say about my time here was it was centrally located to where I needed to be. Besides that, this place is a dump. The sheets still had some sort of odd colored stains on them. The couch cushions also had... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the cleanliness of your room is truly regrettable. We are very sorry for your experience. I discussed your comments with the team, and we are going to ensure our housekeeping staff is taking extra care in cleaning of each... More

Columbus, Georgia
1 review
2 of 5 stars Reviewed October 5, 2013

This hotel was chosen for it's location to the events we had planned. We booked online and were disappointed upon arrival. The staff clerk refused to get off the phone to acknowledge that we were there. The elevators smelled like something rotting. The room stunk like mold and old smoke (we had a "non-smoking" room), the electrical outlet in bathroom... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situations you described regarding your check-in process and the level of cleanliness in your room are truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have had meetings with the housekeeping staff and... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2013

Would highly recommended this hotel. The check in was super fast and efficient. The lady at the front desk was super nice and helpful. Didn't know exactly where the hotel was located but the lady from the front desk talked to me over the phone the whole time until I found it. Even offered to give me another room when... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

Thank you for posting such a glowing review. I'm glad that you enjoyed your stay and would recommend our hotel to others. We do work hard to make sure check in is quick and easy and we pride ourselves in our helpful and friendly staff. Thank you again for your review. We look forward to seeing you in the future,... More

Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 28, 2013

This hotel makes a copy of your drivers licence at check in. The bathroom had bad smells from the lack of moping. The window was stuck a few inches open and the crack had to be stuffed with towels to try to cut down on some of the noise from the six lane hwy outside.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

Notashe - Thank you for your recent review of your stay. The situation you described regarding the bad smells in the bathroom and the window being stuck causing excessive noise in your room is truly regrettable. We are very sorry for your experience. In response to your feedback, I am meeting with housekeeping and maintenance to make sure extra care... More

West Point, GA
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 8, 2013

In town for a job interview, I selected this place because I was tight on money. Traveling alone, safety was key for me. On arrival, I realized I left my driver's license at home, so I called to see if I could check in without it. The lady at the desk called the manager, and he said no. This made... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

Saundra - Thank you for taking the time to write a review of your stay. I am sorry that we could not check you in to the hotel without a driver's license; however, I am glad that this made you feel safe overall. As well, it is great to read that you were pleased with the cleanliness and comfort of... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 2, 2013 via mobile

The hotel looked nothing like the pictures. It had a moist mildew smell and the shower looked like it needed a good scrub with bleach. The pool area looked like something that would be in a run down rv park. I didnt even feel comfortable walking around the room with my shoes off. I didnt sleep under the cover because... More

Was this review helpful? Yes 1
selma,al
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 26, 2013

Omg...where do I began. I made our reservation 2 weeks in advance. When we got to the hotel we were told that the room that we reserved wasn't available.so I asked the receptionist..so my reservation didn't mean anything then she told me...im not saying it doesn't mean anything but this is an extended stay and the customer has the right... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the bathroom and shower not being usable is truly regrettable. I also apologize that we were unable to get the toilet and shower repaired in a timely manner or get you moved to another room. As this hotel's manager,... More

Columbus, Georgia
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 8, 2013

I recently stayed here on a trip to ATL. It was a great location near plenty of shopping and restaurants. Overall the rooms were fine for the the 3 star rating. They were a little worn out. The couch was in poor shape with stains and the bathroom was in need of some attention. However, the bed was clean and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

Keith - Thank you so much for posting a review of our property. We appreciate you letting us know that the sleeper sofa and bathrooms need some extra attention. We are sorry for this issue, but are happy to read that we provided you with an overall good stay. Thank you again for your review. We look forward to seeing... More

1 review
5 of 5 stars Reviewed May 6, 2013 via mobile

I would reccomend anybody to stay in the near future.. why because I is home away from home, but gives you all the accomodations necessary to feel right at home eventhough you maybe hundreds of miles away from home. It was everything I expected it to be, and exactly as it appears online if you go and search for the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

Thank you so much for posting a review of our property. I'm glad that we were able to provide you with a "home away from home" experience during your visit with us. We truly enjoyed providing for you! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to... More

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Additional Information about Extended Stay America - Atlanta - Gwinnett Place

Also Known As:
Extended Stay Deluxe Atlanta-Gwinnett Place Hotel Duluth
Extended Stay Deluxe Atlanta-Gwinnett Place Hotel
Duluth Extended Stay
Extended Stay Duluth
Address: 3390 Venture Parkway, Duluth, GA 30096 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Georgia > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 23 hotels in Duluth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Atlanta - Gwinnett Place 2.5*
Reservation Options:
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