We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Atlanta Gwinnett Place

Hotel website
Hotel deals
Hotel packages
1760 Pineland Road, Duluth, GA 30096
Special Offer
Double Rewards Points!
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Residence Inn Atlanta Gwinnett Place
View Map
Add Photo Write a Review

107 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    39
    36
    19
    9
    4
See reviews for
38
14
11
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (107)
  • Mar-May only
    (28)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (20)
All months
Lagos, Nigeria
Level Contributor
131 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel just generally serves it purpose to sleep. We stayed here for 5 days on way to Orlando and Miami. It was basically a stop over hotel close to family. Just an average hotel, no frills, no luxury. Fairly priced. Serves it purpose. Safe place to stay. Nice location. Will not return unless I have to.

Was this review helpful? Yes
Jim F, Manager at Residence Inn Atlanta Gwinnett Place, responded to this review

Poppie08, Thank you for choosing to stay with us as you passed through to Florida. It was pleasure having you with us and allowing us to accommodate you. As a valued guest, we have taken your feedback and used it to improve in the areas in which you feel needs most attention. We would love the opportunity to have you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed in this Hotel several times . It has met our expectations every time. Location is great! Near the Gwinnet civic center, the Mall of Georgia, North point mall, and just a short drive to Stone mountain. The staff smile and work efficiently to help you with check-in and any questions. It is also within walking distance of... More 

Was this review helpful? Yes
Jim F, Manager at Residence Inn Atlanta Gwinnett Place, responded to this review

Glen P, Thank you for your feedback on your most recent stay at one of our beautiful Residence Inn properties located in Duluth, GA. We are so glad to hear that you have been provided excellent service with each and every stay that you've experienced thus far. Residence Inn is all about creating memorable service for our guest(s) , no... More 

Victoria, Minnesota
Level Contributor
116 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago

the hotel was OK. The room was standard Marriott. Only one treadmill works in the fitness room. When I checked out my bill was wrong, but I didn't notice it until I got home. I called to point out that they had not charged me for some food I had purchased at the front desk. The woman who answered clearly... More 

Was this review helpful? Yes
Jim F, General Manager at Residence Inn Atlanta Gwinnett Place, responded to this review

Good Afternoon: Thank you for your valuable feedback. I have reviewed your comments with our guest service team. Please know that they meant no disresppect to you when they used familiar rather than formal greetings and exchanges. We sincerely apologize that you took offense to their demeanor. Regarding the undercharge, I will be happy to discuss this with you at... More 

Kingston, Canada
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 4 nights in July while in town for a family reunion. Although this is not a high end hotel by any means if had a lot to offer with the convenience of the kitchenette in our sweet along with on sight laundry facilities. The rooms were clean and quite comfortable. The breakfast included in... More 

Was this review helpful? Yes
Jim F, Manager at Residence Inn Atlanta Gwinnett Place, responded to this review

Cancun61, We truly appreciate you providing our future guest(s) with a piece of your experience at Residence Inn Gwinnett Place. It was a great pleasure accommodating you as you attended your family reunion. We would like to welcome you and your family back should you all plan the next reunion in the Duluth area. Thank you and we look forward... More 

Alpharetta, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 26, 2015

This is a great hotel, nice value. The staff was polite and very helpful. The evening activities were well planned and welcoming The service was wonderful but, unlike traditional Marriott beds, the Residence Inn beds are not very comfortable. This is especially surprising when these properties are meant for long term stays. There was some work going on but it... More 

Was this review helpful? Yes
Jim F, Manager at Residence Inn Atlanta Gwinnett Place, responded to this review

Stacy F, Thank you for choosing Residence Inn Gwinnett Place while traveling into the Duluth area. Our staff thanks you for acknowledging their hard work and efforts to make your stay as pleasant as possible. Your concerns have been addressed and we are looking forward to a future excellent bedding experience, should you return to the Duluth area. Thank you... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 17, 2015

The customer service is the worse that I have ever had. I was woken up at 11:30 only to be accused of making noise and disrupting other people's stay. When the front desk person woke us up he/she threatened to call the cops and kick us out of our stay only on the first night. On another note the breakfast... More 

Was this review helpful? Yes 2
Jim F, General Manager at Residence Inn Atlanta Gwinnett Place, responded to this review

Good Afternoon Sam H: Please accept my sincere apology for what appears to be poor service. Due to the anonymous nature of the reviews on this site, I cannot address your concerns here. Our records do not indicate a disturbance / noise complaint of any kind recently, of the nature you describe. I remain very concerned, and ask that you... More 

Phoenix, Arizona
Level Contributor
122 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed June 23, 2015

Stayed at this property for 9 days. We requested a king bed but was told they only have queen beds. The room was worn down. The dresser draws needed repair as well as the wardrobe closet which felt it was falling off the tracks. Breakfast was no bargain. Many of the hot items were not hot, as well as the... More 

Was this review helpful? Yes
Jim F, General Manager at Residence Inn Atlanta Gwinnett Place, responded to this review

Good Afternoon Toyman111: Thank you so much for your valuable feedback. It is very much appreciated. I am so sorry that we did not meet during the nine days of your visit, nor learn of your observations until now. I am certain that our team would have attended to your concerns and make immediate corrections. We appreciate your patronage of... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 7, 2015

This location was a real treat. From being warmly greeted by Nikia at the front desk to the beautifully maintained grounds and our suite. I am a Gold Elite Marriott member and this location will definitely be marked as a favorite. Well done! Thank you for maintaining Marriott Excellence.

Was this review helpful? Yes
Jim F, Manager at Residence Inn Atlanta Gwinnett Place, responded to this review

John H, Thank you for being a loyal member to the Marriott family and choosing Residence Inn Gwinnett Place as your traveled into the Duluth area. Our staff works very hard in maintaining our hotel and providing you a quality product internally and externally. We thank you for acknowledging our efforts and we appreciate your feedback. We look forward to... More 

Orange, Virginia
Level Contributor
343 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed June 3, 2015

Took forever to get checked in. The clerk was counting her cash drawer and was trying to check me in at the same time. Should have been someone covering for her so she could devote time to guests. The window in the bedroom was off the track. And the windows were dirty on the inside. They really need to address... More 

Was this review helpful? Yes
Jim F, General Manager at Residence Inn Atlanta Gwinnett Place, responded to this review

Good Morning: Thank you for taking the time to complete a review in regards to your recent stay at the Residence Inn Atlanta Duluth/Gwinnett Place. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed May 27, 2015

The overall experience was average due to the fact that I wanted accommodations for 5 and they gave me a queen size bed and a couch pull out bed. I was informed that they do not have double beds at this property and the 2 bedroom suite i booked was sold and they did not have any more until the... More 

Was this review helpful? Yes
Jim F, General Manager at Residence Inn Atlanta Gwinnett Place, responded to this review

Good Morning Tasha: Thank you for your feedback regarding your visit to our hotel. The Residence Inn Atlanta Duluth Gwinnett Place does not offer suites with double beds. Your accommodations were consistent with your reservation - one Studio Suite, with one queen size bed and a sofa-sleeper. Once a reservation is made, a confirmation is sent to the email address... More 

Questions? Get answers from hotel staff and past guests. Ask a question

94 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (6)
Viewed
Bathroom (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (85)
Viewed
Room/suite (35)
Viewed
Pool/beach area (5)
Viewed
Dining (10)
Viewed
Business center/function rooms (5)
Viewed
Hotel & grounds (15)
Viewed
Other (15)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Duluth hotels
4.1 mi away
Residence Inn Atlanta NE / Duluth Sugarloaf
0.2 mi away
Sonesta Gwinnett Place Atlanta
0.4 mi away
Fairfield Inn and Suites Atlanta Gwinnett Place
Show Prices
Show Prices
Show Prices
0.1 mi away
Hampton Inn & Suites Atlanta/Duluth/Gwinnett County
0.3 mi away
Candlewood Suites Atlanta / Gwinnet Place
0.6 mi away
Hyatt Place Duluth/Gwinnett Mall
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay