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All 22 Duluth hotels

Courtyard by Marriott Atlanta Gwinnett Mall

3.0 of 5 Hotel   |   3550 Venture Parkway, Duluth, GA 30096
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Ranked #15 of 22 Hotels in Duluth
A recent review
4 of 5 stars Reviewed July 31, 2014
Tommy J Memphis, Tennessee
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56 reviews from our community

Traveler rating
    12
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    9
    8
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hickory, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We booked through Priceline. Assumed the breakfast was included but it was not. Hotel is hard to get into from the road and there are a lot of people walking around the hotel. It does not seem like the safest area. Room was plain. Staff was nice.

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Sal C, General Manager at Courtyard by Marriott Atlanta Gwinnett Mall, responded to this review

Dear Guest, I wanted to thank you for providing us feedback regarding your recent stay. I would like to apologize for any confusion regarding the breakfast cost and offerings. I also wanted to assure you that the safety/security of our guests is our top priority and that we do have numerous systems in place to ensure you have a safe... More

Niles, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 5, 2014

Very poor security, general manager responds like a robot. Very strong Asian gang presence in the area, theft is a huge issue at this location. Verify with Gwinnett County Police Department if you have any doubts. Marriott does absolutely nothing. They have already sold some other properties in the area, I am sure this one is next. Old, outdated and... More

Was this review helpful? Yes 1
Mike_Boscoe, General Manager at Courtyard by Marriott Atlanta Gwinnett Mall, responded to this review

Thank you for taking time to review your stay! We make safety and security of our associates and guest a priority not only at this location, but at all of our locations. If you experienced an issue, I would be more than happy to discuss it with you and can be reached at the hotel. Although other hotels in the... More

The Woodlands, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 31, 2014

I have stayed at this motel only because of my current travel agent and my employer books my trip. They reserve many rooms for employees. I have had my car broken into a year ago and now recently had my truck stolen out of the front parking lot in a lighted area next to a side door. No cameras and... More

Was this review helpful? Yes 1
Mike_Boscoe, General Manager at Courtyard by Marriott Atlanta Gwinnett Mall, responded to this review

We thank you for your continued loyalty to Marriott. Although an isolated incident, we do take measures to keep our hotel and surrounding property safe. More

Warner Robins, Georgia
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 14, 2014

Nothing spectacular. It's an average Courtyard. It does not have the bistro though, just a standard continental breakfast with the vacuum carafes with mediocre coffee. The front desk team was good, very friendly and accommodating. A bright spot! The room was ok. Previous guests sure liked to wipe their noses on the walls and headboard, though. Take a look around... More

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Mike_Boscoe, General Manager at Courtyard by Marriott Atlanta Gwinnett Mall, responded to this review

We thank you for taking the time to review your recent stay with us. We pride ourselves on service and cleanliness here at the Gwinnett Mall Courtyard by Marriott. I greatly appreciate the comments about our friendly front desk associates! I will follow-up with my Housekeeping Manager to address any cleanliness issues noted within your review. We hope to see... More

Memphis, Tennessee
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 31, 2014 via mobile

This hotel is located in a convenient location near I-85 on the Northeast side of Atlanta. Not as nice as some area hotels but good value for the money. Room was clean and "simple." Bathroom was also very clean. Staff was very nice and efficient. Small crowd at check-in but staff processed everyone quickly. Grounds were well kept. Would be... More

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Mike_Boscoe, General Manager at Courtyard by Marriott Atlanta Gwinnett Mall, responded to this review

Thank you for taking the time to review your stay and share your experience with others. We take great pride in providing clean and friendly accommodations for all of our guests. We hope you can return and enjoy some of the nearby attractions the area has to offer, like Lake Lanier Islands or Stone Mountain. More

tbirdmanager
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 28, 2014

We were in the Atlanta area to do Lake Lanier , Stone Mountain and downtown. This location put us within 30 minutes to all the attractions we wanted to visit. The first thing that jumped out to us was the cleanliness of the property inside and out. Having four young kids (all under 10), we are hard on rooms. When... More

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Watkinsville, Georgia
Top Contributor
51 reviews 51 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 9, 2014

We took a last second decision to stay in the Atlanta area for the weekend. I got this room on Priceline at a great rate. I called the day before checking in to see if it would be possible to request two beds as a friend would be joining us for the weekend. The agent indicated that he would make... More

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Mike_Boscoe, General Manager at Courtyard by Marriott Atlanta Gwinnett Mall, responded to this review

We greatly appreciate you reviewing your stay with us. Thank you for speaking about Robin, the guest service associate who checked you into your room. Robin is a huge asset not only to our hotel, but also to Marriott International. Interesting fact about the artwork; I had never noticed! Fortunately, our rooms will be renovated at the end of 2014... More

Lafayette, Louisiana
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 28, 2014

First thing I do is check the sleeping area,the bed was ok, pillows made the bed comfortable. But the sofa sleeper for my son, before pulling it out you can tell it had been beaten by the way the pillows caved in the middle. When I pulled the sofa sleeper out the mattress was busted all on corners with the... More

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Mike_Boscoe, General Manager at Courtyard by Marriott Atlanta Gwinnett Mall, responded to this review

Thank you for taking time to review your stay. Although we are an older product, we take great pride in providing a well-kept hotel. Please accept my humble apologies for the condition of the sofa bed mattress. We have been discarding several mattresses each month and replacing with new mattress as we come across them. If you would like to... More

Fayetteville, Georgia
Contributor
18 reviews 18 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 22, 2014

Hotel roms were a little disappointing as far a cleanliness and the first night I was in a room on the highway side of the hotel...very noisy so I was moved for the second night. Much better and the room appeared to have been somewhat renovated. Much cleaner. Breakfast buffet was great. Staff very friendly and accommodating.

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Forster NSW Australia
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 29, 2014

Stayed in king room while at this hotel. The whole property was very clean, neat and tidy. There was a good sized function room and a nice outdoor pool area. The people working on reception were friendly and efficient.

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Additional Information about Courtyard by Marriott Atlanta Gwinnett Mall

Address: 3550 Venture Parkway, Duluth, GA 30096
Location: United States > Georgia > Duluth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Atlanta Gwinnett Mall 3*
Number of rooms: 146
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Also Known As:
Courtyard By Marriott Atlanta Gwinnett Mall Hotel Duluth
Courtyard Duluth
Duluth Marriott
Duluth Courtyard
Courtyard Hotel Duluth

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