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Courtyard by Marriott Atlanta Gwinnett Mall

3.0 of 5 3550 Venture Parkway, Duluth, GA 30096
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Courtyard by Marriott Atlanta Gwinnett Mall
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Courtyard by Marriott Atlanta Gwinnett Mall
Courtyard by Marriott Atlanta Gwinnett Mall
Courtyard by Marriott Atlanta Gwinnett Mall
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60 reviews from our community

Traveler rating
    12
    23
    12
    8
    5
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11
9
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34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Excelsior, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

I stay here only when necessary. For the cost, this is less than you would expect. Not much has been done to this place in ten years. The rooms are spare and you hear the freeway outside. While you pay a premium, don't expect breakfast. The redeeming feature is location. It is convenient and accessible.

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Bill S, Manager at Courtyard by Marriott Atlanta Gwinnett Mall, responded to this review

Dear Mr. Paul Thank you for your recent stay with us at the Courtyard Atlanta Gwinnett Mall. We are sorry your recent stay was unsatisfactory for you. We understand we are close to the Freeway 85 and if you have a room on that side of the building, you can possibly hear that freeway noise on quiet nights. Also, we... More 

New York City, New York
Top Contributor
69 reviews 69 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Wow. I've been to a lot of Marriott's but this one wasn't what I'm use to. The rooms are okay. There is no restaurant. They do offer breakfast in the lobby but it is NOT free -- and the eggs are atrocious. Only stay here if you have to.

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Bill S, Manager at Courtyard by Marriott Atlanta Gwinnett Mall, responded to this review

Hello Ms. Karen We appreciate your input on TripAdvisor about our hotel and your recent stay. We are sorry we were not able to provide you a satisfying experience. Our restaurant is currently breakfast-only buffet until we finish our upcoming renovation including Bistro Restaurant which will feature A-la-carte Breakfast and Dinner each day. Unfortunately, Courtyard brand is not one of... More 

Charlotte, North Carolina
Top Contributor
59 reviews 59 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay here when in Duluth primarily because the location is very close to my office, so I don't have to mess with crossing over the interstate via the diamond exchange. This "side" is also closer to a number of restaurants and eating options. The staff has always been nice & helpful. However, this property and rooms are a bit... More 

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Bill S, Manager at Courtyard by Marriott Atlanta Gwinnett Mall, responded to this review

Hello Mr. Brown We want to thank you for your review on TripAdvisor. We are so happy that you found out staff friendly and attentive. We are proud of our staff and their service. Our motto is "Take Care of our Guests and we'll have them back!". We enjoy being in our area for all the restaurants nearby. We are... More 

Ajax, Canada
Contributor
19 reviews 19 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 26, 2014

Stayed here for 3 nights (Oct 17-20) to attend a conference at Gwinnet Centre. Location is great (except for that incredibly bizarre criss-cross bridge ramp intersection...or whatever you want to call it). About a 10 minute drive to the Gwinnett Centre area (about 35 minutes to the Airport). Lots of restaurants and shopping nearby. Walking distance to the strip plaza... More 

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Sal C, General Manager at Courtyard by Marriott Atlanta Gwinnett Mall, responded to this review

Dear Valued Guest, I wanted to thank you for taking the time to provide us feedback regarding to your recent stay. It sounds like you enjoyed all of the amenities and conveniences that the Gwinnett Mall area has to offer. The hotel team takes great pride in offering our guests a clean and friendly environment. On behalf of the entire... More 

Hickory, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 13, 2014

We booked through Priceline. Assumed the breakfast was included but it was not. Hotel is hard to get into from the road and there are a lot of people walking around the hotel. It does not seem like the safest area. Room was plain. Staff was nice.

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Sal C, General Manager at Courtyard by Marriott Atlanta Gwinnett Mall, responded to this review

Dear Guest, I wanted to thank you for providing us feedback regarding your recent stay. I would like to apologize for any confusion regarding the breakfast cost and offerings. I also wanted to assure you that the safety/security of our guests is our top priority and that we do have numerous systems in place to ensure you have a safe... More 

Niles, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 5, 2014

Very poor security, general manager responds like a robot. Very strong Asian gang presence in the area, theft is a huge issue at this location. Verify with Gwinnett County Police Department if you have any doubts. Marriott does absolutely nothing. They have already sold some other properties in the area, I am sure this one is next. Old, outdated and... More 

Was this review helpful? Yes 2
Mike_Boscoe, General Manager at Courtyard by Marriott Atlanta Gwinnett Mall, responded to this review

Thank you for taking time to review your stay! We make safety and security of our associates and guest a priority not only at this location, but at all of our locations. If you experienced an issue, I would be more than happy to discuss it with you and can be reached at the hotel. Although other hotels in the... More 

The Woodlands, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 31, 2014

I have stayed at this motel only because of my current travel agent and my employer books my trip. They reserve many rooms for employees. I have had my car broken into a year ago and now recently had my truck stolen out of the front parking lot in a lighted area next to a side door. No cameras and... More 

Was this review helpful? Yes 1
Mike_Boscoe, General Manager at Courtyard by Marriott Atlanta Gwinnett Mall, responded to this review

We thank you for your continued loyalty to Marriott. Although an isolated incident, we do take measures to keep our hotel and surrounding property safe. More 

Warner Robins, Georgia
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 14, 2014

Nothing spectacular. It's an average Courtyard. It does not have the bistro though, just a standard continental breakfast with the vacuum carafes with mediocre coffee. The front desk team was good, very friendly and accommodating. A bright spot! The room was ok. Previous guests sure liked to wipe their noses on the walls and headboard, though. Take a look around... More 

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Mike_Boscoe, General Manager at Courtyard by Marriott Atlanta Gwinnett Mall, responded to this review

We thank you for taking the time to review your recent stay with us. We pride ourselves on service and cleanliness here at the Gwinnett Mall Courtyard by Marriott. I greatly appreciate the comments about our friendly front desk associates! I will follow-up with my Housekeeping Manager to address any cleanliness issues noted within your review. We hope to see... More 

Memphis, Tennessee
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 31, 2014 via mobile

This hotel is located in a convenient location near I-85 on the Northeast side of Atlanta. Not as nice as some area hotels but good value for the money. Room was clean and "simple." Bathroom was also very clean. Staff was very nice and efficient. Small crowd at check-in but staff processed everyone quickly. Grounds were well kept. Would be... More 

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Mike_Boscoe, General Manager at Courtyard by Marriott Atlanta Gwinnett Mall, responded to this review

Thank you for taking the time to review your stay and share your experience with others. We take great pride in providing clean and friendly accommodations for all of our guests. We hope you can return and enjoy some of the nearby attractions the area has to offer, like Lake Lanier Islands or Stone Mountain. More 

tbirdmanager
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 28, 2014

We were in the Atlanta area to do Lake Lanier , Stone Mountain and downtown. This location put us within 30 minutes to all the attractions we wanted to visit. The first thing that jumped out to us was the cleanliness of the property inside and out. Having four young kids (all under 10), we are hard on rooms. When... More 

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Additional Information about Courtyard by Marriott Atlanta Gwinnett Mall

Address: 3550 Venture Parkway, Duluth, GA 30096
Location: United States > Georgia > Duluth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Atlanta Gwinnett Mall 3*
Number of rooms: 146
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Also Known As:
Courtyard By Marriott Atlanta Gwinnett Mall Hotel Duluth
Courtyard Duluth
Duluth Courtyard
Duluth Marriott
Courtyard Hotel Duluth

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