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Courtyard by Marriott Atlanta Duluth/Gwinnett Place

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3550 Venture Parkway, Duluth, GA 30096
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Courtyard by Marriott Atlanta Duluth/Gwinnett Place
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Courtyard by Marriott Atlanta Duluth/Gwinnett Place
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68 reviews from our community

Traveler rating
    13
    26
    13
    8
    8
See reviews for
11
11
7
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Booked late in the area. Used mobile check in, was treated very nice, and got the upgraded rooms. Friendly service. They are just finishing the upgraded Bistro, not in us yet. Rooms upgraded. Location NE Atlanta outside the lop as close to the City as can be gotten.

Was this review helpful? Yes
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Thank you Flint8251, we so appreciate your positive response on TripAdvisor for our hotel. We are so happy you had an enjoyable stay and were able to appreciate our new rooms. We have in fact opened the Bistro restaurant to rave reviews this week. Although we can't change our physical location, (traffic), we do appreciate you staying with us and... More 

Los Angeles, California
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this property and the Hyatt Place that is next door during the same week (3 days with family and 4 days for work). Courtyard is being renovated and the new rooms are very good: they are spacious and have a door separating the living room from the master bedroom. The rooms are super clean (they are new)... More 

Was this review helpful? Yes
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Hello Ms. Cassio Thank you so very much on behalf of our entire team here at the Courtyard Atlanta Duluth/Gwinnett Place. We are very happy to have this renovation coming to an end and hearing from our guests about their happiness with the new rooms is making us very happy. I would like to speak with you directly regarding the... More 

Roswell, GA
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The place is undergoing extensive renovations meaning loud noise and areas inaccessible such as the main lobby or the laundry room. The reception area is a room re-purposed for check-in. It's really quite terrible. Leave it to Priceline.com to stick me there for three days then hide behind their "no refunds" policy. Even under the best of conditions this hotel... More 

Was this review helpful? Yes
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Dear Marriott Guest, We are very sorry for the experience you had with our hotel. I look forward to speaking with you directly concering all these issues. We are close to completion on all of our renovations, so we look forward to having the opportunity to serve you again. More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 23, 2015

DO NOT STAY HERE DURING CONSTRUCTION. With all the construction and tarp hanging off the walls this place looks like the set of a horror movie. They should seriously consider closing temporarily with all this heavy construction. I arrived past midnight so I had no other choice but to stay the night. This whole place is a confusing maze. I... More 

Was this review helpful? Yes
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

I am very sorry for your unenjoyable stay at our hotel during our renvoations. Of course, I would like to apologize for all these issues you went through, but apologies only go so far. Please contact me directly if you can so I can speak with you about these issue, as well as the Customer Service. We are striving to... More 

1 review
4 of 5 stars Reviewed March 22, 2015

Everything was A1, location, thick walls, soft beds, nice tv, nice fridge, nice pooper, clean everything, with the exception that there was no microwave in the room. It would have also been nice for them to have a Continental breakfast. Then again maybe they did have one and I just didn't see it:'(

Was this review helpful? Yes
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Thank you so much for your quick/wonderful response on Trip Advisor concerning your stay with us here at the Courtyard Atlanta Duluth/Gwinnett Place. Marriott Courtyard brand does not have free continental breakfast (Residence Inn, Fairfield Inn, SpringHill Suites), but we do have a breakfast buffet, which we do have here at the Courtyard. We apologize if you were not able... More 

Enterprise, Alabama
Top Contributor
73 reviews 73 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 22, 2015 via mobile

Go to any marriott property in Norcross and you will come out a lot better. The toilet broken moved next room ants in the bed and couch. The staff was friendly but I recommend any Marriott property in Norcross.

Was this review helpful? Yes
Sal C, General Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Dear Valued Guest, I wanted to follow up with you regarding your recent review. Allow me to apologize for the numerous issues you experienced during your stay last March. The team would love the opportunity to serve you again in the future. If you would like to discuss this matter further please give me a call at 770-476-4666. Hospitably, Sal... More 

Monroe, NJ
Top Contributor
83 reviews 83 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 1, 2015

The location is great, our room was okay except for the couch which was badly stained and broken. The only place to sit in the room was the desk chair which was not comfortable. We didn't stay for breakfast as it didn't seem to be worthwhile.

Was this review helpful? Yes 1
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Hello Ms. Angela Thank you so much for communicating with us your concerns with your recent stay. We appreciate you staying with us and we would love to see you again very soon. We have a full renovation all rooms (new bedding, chair, desk chair, appliances), fitness center, business center, front desk. We are also very anxious for our addition... More 

Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 28, 2015

I stayed here for almost a week and despite having some minor issues Sal made everything possible to make my stay more than comfortable. The hotel will be renovated soon but is clean and the rooms are in good conditions anyway with good mattress and large TV's. The gym is a little small if you care about that. All in... More 

Was this review helpful? Yes 1
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Hello and thank you for the positive response for our efforts. Sal and I and our team are working hard to make our hotel the best hotel in Gwinnett County. We are very anxious for our renovation to the rooms and our lobby space which starts very very soon. We will also triple the size of our fitness center during... More 

Excelsior, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 11, 2014

I stay here only when necessary. For the cost, this is less than you would expect. Not much has been done to this place in ten years. The rooms are spare and you hear the freeway outside. While you pay a premium, don't expect breakfast. The redeeming feature is location. It is convenient and accessible.

Was this review helpful? Yes 1
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Dear Mr. Paul Thank you for your recent stay with us at the Courtyard Atlanta Gwinnett Mall. We are sorry your recent stay was unsatisfactory for you. We understand we are close to the Freeway 85 and if you have a room on that side of the building, you can possibly hear that freeway noise on quiet nights. Also, we... More 

New York City, New York
Top Contributor
83 reviews 83 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 2, 2014

Wow. I've been to a lot of Marriott's but this one wasn't what I'm use to. The rooms are okay. There is no restaurant. They do offer breakfast in the lobby but it is NOT free -- and the eggs are atrocious. Only stay here if you have to.

Was this review helpful? Yes 1
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Hello Ms. Karen We appreciate your input on TripAdvisor about our hotel and your recent stay. We are sorry we were not able to provide you a satisfying experience. Our restaurant is currently breakfast-only buffet until we finish our upcoming renovation including Bistro Restaurant which will feature A-la-carte Breakfast and Dinner each day. Unfortunately, Courtyard brand is not one of... More 

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