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Courtyard by Marriott Atlanta Duluth/Gwinnett Place

3.0 of 5 3550 Venture Parkway, Duluth, GA 30096
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Courtyard by Marriott Atlanta Duluth/Gwinnett Place
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Courtyard by Marriott Atlanta Duluth/Gwinnett Place
Courtyard by Marriott Atlanta Duluth/Gwinnett Place
Courtyard by Marriott Atlanta Duluth/Gwinnett Place
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63 reviews from our community

Traveler rating
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    13
    8
    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Enterprise, Alabama
Top Contributor
72 reviews 72 reviews
17 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

Go to any marriott property in Norcross and you will come out a lot better. The toilet broken moved next room ants in the bed and couch. The staff was friendly but I recommend any Marriott property in Norcross.

Was this review helpful? Yes
Sal C, General Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Dear Valued Guest, I wanted to follow up with you regarding your recent review. Allow me to apologize for the numerous issues you experienced during your stay last March. The team would love the opportunity to serve you again in the future. If you would like to discuss this matter further please give me a call at 770-476-4666. Hospitably, Sal... More 

Monroe, NJ
Top Contributor
73 reviews 73 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is great, our room was okay except for the couch which was badly stained and broken. The only place to sit in the room was the desk chair which was not comfortable. We didn't stay for breakfast as it didn't seem to be worthwhile.

Was this review helpful? Yes 1
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Hello Ms. Angela Thank you so much for communicating with us your concerns with your recent stay. We appreciate you staying with us and we would love to see you again very soon. We have a full renovation all rooms (new bedding, chair, desk chair, appliances), fitness center, business center, front desk. We are also very anxious for our addition... More 

Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for almost a week and despite having some minor issues Sal made everything possible to make my stay more than comfortable. The hotel will be renovated soon but is clean and the rooms are in good conditions anyway with good mattress and large TV's. The gym is a little small if you care about that. All in... More 

Was this review helpful? Yes 1
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Hello and thank you for the positive response for our efforts. Sal and I and our team are working hard to make our hotel the best hotel in Gwinnett County. We are very anxious for our renovation to the rooms and our lobby space which starts very very soon. We will also triple the size of our fitness center during... More 

Excelsior, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed December 11, 2014 via mobile

I stay here only when necessary. For the cost, this is less than you would expect. Not much has been done to this place in ten years. The rooms are spare and you hear the freeway outside. While you pay a premium, don't expect breakfast. The redeeming feature is location. It is convenient and accessible.

Was this review helpful? Yes 1
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Dear Mr. Paul Thank you for your recent stay with us at the Courtyard Atlanta Gwinnett Mall. We are sorry your recent stay was unsatisfactory for you. We understand we are close to the Freeway 85 and if you have a room on that side of the building, you can possibly hear that freeway noise on quiet nights. Also, we... More 

New York City, New York
Top Contributor
83 reviews 83 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 2, 2014

Wow. I've been to a lot of Marriott's but this one wasn't what I'm use to. The rooms are okay. There is no restaurant. They do offer breakfast in the lobby but it is NOT free -- and the eggs are atrocious. Only stay here if you have to.

Was this review helpful? Yes 1
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Hello Ms. Karen We appreciate your input on TripAdvisor about our hotel and your recent stay. We are sorry we were not able to provide you a satisfying experience. Our restaurant is currently breakfast-only buffet until we finish our upcoming renovation including Bistro Restaurant which will feature A-la-carte Breakfast and Dinner each day. Unfortunately, Courtyard brand is not one of... More 

Charlotte, North Carolina
Top Contributor
59 reviews 59 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed December 2, 2014

I stay here when in Duluth primarily because the location is very close to my office, so I don't have to mess with crossing over the interstate via the diamond exchange. This "side" is also closer to a number of restaurants and eating options. The staff has always been nice & helpful. However, this property and rooms are a bit... More 

Was this review helpful? Yes 1
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Hello Mr. Brown We want to thank you for your review on TripAdvisor. We are so happy that you found out staff friendly and attentive. We are proud of our staff and their service. Our motto is "Take Care of our Guests and we'll have them back!". We enjoy being in our area for all the restaurants nearby. We are... More 

Ajax, Canada
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 26, 2014

Stayed here for 3 nights (Oct 17-20) to attend a conference at Gwinnet Centre. Location is great (except for that incredibly bizarre criss-cross bridge ramp intersection...or whatever you want to call it). About a 10 minute drive to the Gwinnett Centre area (about 35 minutes to the Airport). Lots of restaurants and shopping nearby. Walking distance to the strip plaza... More 

Was this review helpful? Yes
Sal C, General Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Dear Valued Guest, I wanted to thank you for taking the time to provide us feedback regarding to your recent stay. It sounds like you enjoyed all of the amenities and conveniences that the Gwinnett Mall area has to offer. The hotel team takes great pride in offering our guests a clean and friendly environment. On behalf of the entire... More 

Hickory, North Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 13, 2014

We booked through Priceline. Assumed the breakfast was included but it was not. Hotel is hard to get into from the road and there are a lot of people walking around the hotel. It does not seem like the safest area. Room was plain. Staff was nice.

Was this review helpful? Yes 1
Sal C, General Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Dear Guest, I wanted to thank you for providing us feedback regarding your recent stay. I would like to apologize for any confusion regarding the breakfast cost and offerings. I also wanted to assure you that the safety/security of our guests is our top priority and that we do have numerous systems in place to ensure you have a safe... More 

Niles, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 5, 2014

Very poor security, general manager responds like a robot. Very strong Asian gang presence in the area, theft is a huge issue at this location. Verify with Gwinnett County Police Department if you have any doubts. Marriott does absolutely nothing. They have already sold some other properties in the area, I am sure this one is next. Old, outdated and... More 

Was this review helpful? Yes 2
Mike_Boscoe, General Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Thank you for taking time to review your stay! We make safety and security of our associates and guest a priority not only at this location, but at all of our locations. If you experienced an issue, I would be more than happy to discuss it with you and can be reached at the hotel. Although other hotels in the... More 

The Woodlands, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 31, 2014

I have stayed at this motel only because of my current travel agent and my employer books my trip. They reserve many rooms for employees. I have had my car broken into a year ago and now recently had my truck stolen out of the front parking lot in a lighted area next to a side door. No cameras and... More 

Was this review helpful? Yes 1
Mike_Boscoe, General Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

We thank you for your continued loyalty to Marriott. Although an isolated incident, we do take measures to keep our hotel and surrounding property safe. More 

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Additional Information about Courtyard by Marriott Atlanta Duluth/Gwinnett Place

Address: 3550 Venture Parkway, Duluth, GA 30096
Location: United States > Georgia > Duluth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Atlanta Duluth/Gwinnett Place 3*
Number of rooms: 146
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Also Known As:
Courtyard By Marriott Atlanta Gwinnett Mall Hotel Duluth
Courtyard Duluth
Duluth Marriott
Duluth Courtyard
Courtyard Hotel Duluth

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