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Courtyard by Marriott Atlanta Duluth/Gwinnett Place

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3550 Venture Parkway, Duluth, GA 30096
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Courtyard by Marriott Atlanta Duluth/Gwinnett Place
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13 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I'm a lifetime Marriott Elite member with close to 1,000 nights in various Marriott properties. So, after a while, all the properties start to look the same...So, it takes something different to stand out, and this property did it with exceptional staff. I would like to commend the Management for hiring two exceptional employees, Andrea in the Front Desk area,... More 

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Chapel Hill, NC
Level Contributor
64 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Courtyard didn't look like much from the outside, but the interior has been renovated with nice contemporary furnishings and the king room we had was fairly spacious. The room and bathroom were clean and the bed was so comfortable even to my husband. Room also had a couch, fridge, microwave, hair dryer, coffee maker, desk space, separate vanity area... More 

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Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Thank you so very much for your wonderful review of our hotel, our facilities and our staff. We appreciate you taking the time to let us know how we helped you during your recent stay. We hope to see you again very soon! More 

Ajax, Canada
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for business in Oct 2014. The hotel is nicely appointed as per Courtyard standards. Nice breakfast area and choices (not included in rate). The hotel is walking distance to several restaurants and shopping mall and strip plaza. Its a busy place, right off one of those weird cross-over type intersections off the freeway. The hotel was full but... More 

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Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Thank you for your wonderful review of our hotel! We appreciate you taking the time out of your schedule to send us feedback on how we are doing. We look forward to your next stay with us again real soon! More 

common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

I am a big fan of Marriotts. However upon my arrival I was greeted with a very unpleasant front desk attendant. I've never been talked to how she talked to me. I decided since my family and I were only staying for two nights we would just not receive any kind of service because of the "face of your hotel"... More 

Was this review helpful? Yes 2
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

First of all, let me apologize for what you experienced during your visit. Secondly, please reach out to me directly at the hotel so I can investigate further which associates were helping you during your stay. I am very concerned about this service not being up to Marriott standards (and beyond that, standards of service for any customer service industry).... More 

Dallas, Texas
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 24, 2015

Stayed at this hotel during business trips. Staff is awesome and very friendly. Food is, well, Bistro food but served with a great smile. Rooms are clean and not too old "yet". Quiet, but can get a little noisy on the pool side if kids are playing. One weird design flaw. only one elevator located in the back of the... More 

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Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Thank you so much for your wonderful review! We look forward to your next stay with us again real soon at the Courtyard Atlanta Duluth/Gwinnett Place. More 

Omaha
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 14, 2015

This is a typical Courtyard hotel - friendly staff, great facilities. We picked it because it was so close to Sugarloaf Mills/Medieval Times. The only glitch in our stay is that my husband woke up around 1 AM and found that the hotel door had been opened - we had the door latch so nobody came in, but they left... More 

Was this review helpful? Yes 1
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Thank you so much for your wonderful review of our hotel. We are so proud of our new facilities, new Fitness Center, new Bistro and new ROOMS. We thank you so much for staying with us and we look forward to your next stay at the Courtyard Atlanta Duluth. More 

Birmingham
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 12, 2015

My daughter and I were in town for a quick one night stay as we were attending a graduation. From the check-in experience to the check-out experience everything was perfect. Every employee I encountered was courteous and smiling. Our room was newly renovated and had a balcony overlooking the pool and courtyard area. The hotel is relatively close to I85... More 

Was this review helpful? Yes
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Thank you for your quick response after your recent stay. We understand your concern with regards to the elevator location and believe it or not, we are looking to a solution for this, it might not be real soon, but we are considering some options with our owners. We thank you so much for your wonderful review! We look forward... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 10, 2015

I typically stay around 100 nights a year in Marriott somwehere the last time and the staff is very accommodating. The location is very clean and located right off the expressway. While there are other location closer to the city and the downtown area, i found this location to be right next to the great places to eat and quick... More 

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Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Thank you so much Mr. Kip for your wonderful review of our hotel. When we saw this today, we shared it immediately during our Front Office Meeting, especially with Andrea. We are so proud of our new hotel, our new facilities, our new Bistro restaurant and our new attitudes... We hope you can come back and stay with us again... More 

Rock Hill, South Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 27, 2015

This hotel is in a great location! Near I85, Gwinnett Place Mall, Theater and other shops. The breakfast was also prepared daily for each visit and delicious. There are many different choices to select from. There were a few issues with the room, we were on a noisy floor with a floor full of young teenagers, and our bathtub was... More 

Was this review helpful? Yes 1
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Thank you for your wonderful comments on Trip Advisor. We are so happy you enjoyed your stay with us. We look forward to having you back with us again very soon! More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

My boyfriend and I stayed here a couple of weeks ago. They truly understand the meaning of Southern hospitality! Every person that worked there were kind, helpful and welcoming! The hotel was clean, close to food and shopping. It was out of the city but close enough to be there in 30 minutes (which, if you have ever visited Atlanta,... More 

Was this review helpful? Yes
Bill S, Manager at Courtyard by Marriott Atlanta Duluth/Gwinnett Place, responded to this review

Thank you for your wonderful comments on Trip Advisor. We are so happy you enjoyed your stay with us. We look forward to having you back with us again very soon! More 

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73 photos of this hotel

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