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Sonesta Gwinnett Place Atlanta

#1 of 22 Hotels in Duluth
Certificate of Excellence
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1775 Pleasant Hill Road, Duluth, GA 30096
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Sonesta Gwinnett Place Atlanta
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Sonesta Gwinnett Place Atlanta
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404 reviews from our community

Traveler rating
    244
    104
    37
    7
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sonesta Gwinnett Place Atlanta
See the most recent reviews
Toccoa
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 16, 2014

first class. This was my first time staying at a sonesta.every thing about my stay here was good.the bed was great, bath had plenty of room with lots of towels, soap .very clean. You wont go wrong staying here.plus the hotel is at the center of it all. We went to atl. only about20 min. mall 5mins.food at hotel was... More 

Was this review helpful? Yes 2
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi Tim: Thank you for your review. Our location is close to many area attractions and it appears that you were able to enjoy our great city. We appreciate you staying with us and look forward to your next visit. More 

Brandon, Mississippi
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 10, 2014

I love the location of this property. I typically stay here when I am in town. Before when it was the Marriot it seems like the upkeep of the property was better. But, the staff is very friendly and they offer great deals on Groupon a lot. The room décor is a little dated. They offer a great breakfast, I... More 

Was this review helpful? Yes
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Tangelo P: Thank you for your feedback. I can assure you that the upkeep standards have not intentionally diminished since Sonesta has taken over the management of the hotel, and I look forward to meeting you during your next visit to gain more feedback. We appreciate your loyalty to our property and I will let you know our plans that... More 

NC
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 9, 2014

I stayed at the Sonesta on a recent business trip to Norcoss. When I check in, I was greeted by a wonderful lady named Daisy at the front desk. There was a large, noisy group attending a convention at the time of my stay. Daisy made sure I was well accommodated and put me where I would not be disturbed... More 

Was this review helpful? Yes
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

rdhddgivr: Thank you for your 5 Star Review. Daisy is one of our star associates, and I have shared your review with her. Thank you for staying with us, and I look forward to meeting you on your next visit. More 

Duluth, Georgia
1 review
5 of 5 stars Reviewed January 6, 2014

To Whom It May Concern: I commend Sonesta Gwinnett Place Atlanta for an amazing New Year's 2014 Dinner & Celebration! Our evening began at Kaet's Steakhouse where our meal was exquisite. Our waiter, Mike, was amazingly professional, patient and kind. In addition, Rene, Manager, was impressive as were hostesses Tatiana and Aldi. Then, before we entered Buttons Lounge Bar, Phoebe,... More 

Was this review helpful? Yes
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Dr. Monee M: Thank you for spending your New Years with our Sonesta family. We are honored! All of the staff that you mentioned have been with us for many years and are very proud and passionate when it comes to guest service. I am very proud to be working with these professionals, and I thank you for sharing your... More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2014

"ALWAYS" a great stay here at the Sonesta!!! This is my 4th stay here and each stay it's very clean and my group and I receive excellent customer service. Would like to thank the staff for always making my group feel comfortable and welcomed. And would personally like to give a special thanks to Ashly for helping us with our... More 

Was this review helpful? Yes 1
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Dear Jay: Thank you for your incredible review. Our entire Sonesta team takes pride in servicing our guests and are very honored to have you as our repeat guest. I have shared your kind words with Ashly and she says "thank you". I look forward to meeting you on your next stay. More 

San Francisco, California
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 27, 2013

I would absolutely NOT recommend this hotel. For our 1st visit ever to the Atlanta area (and GA for that matter), we decided to stay at this hotel based on TripAdvisor reviews. We chose Duluth because we had some friends that live there and wanted to be close to them. The check-in process immediately knocked off stars from their customer... More 

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Greer, South Carolina
1 review
5 of 5 stars Reviewed December 26, 2013 via mobile

I loved the service and it is so clean. The king room we stayed in had a nice view of the outdoor pool. It was quiet and the buffet was pretty yummy. Although we didn't get to try the indoor pool nor the reataurant, we Definitely would come back.

Was this review helpful? Yes
Lawrenceville, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 25, 2013

I'd been a patron of Gwinnett Marriott for a number of years. When Sonesta took over I wasn't sure what to think. But.. same staff, same feel, still centrally located. Can't wait to see to see the property after being completely Sonesta-tized.

Was this review helpful? Yes
McDonough, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2013

Thank you Sonesta,for Staff such as Phoebe,Phoebe went out her way to make sure the issue that i had was take care of.and she alway have a smile that made me feel comfortable while solve the the issue that was at hand.phoebe is very professionl at her job.all of the have been great,an the hotel is an agood area also.have... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2013

I went to have dinner at the steakhouse. I have to say that the decor is beautiful. The food is delicious. The server was amazing. His name is Mike. He was kind, courteous, and made us feel so special. He got to our table quickly, and kept on checking on us to make sure that we were fine. Mike made... More 

Was this review helpful? Yes 1
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