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Sonesta Gwinnett Place Atlanta

3.5 of 5 1775 Pleasant Hill Road, Duluth, GA 30096
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Certificate of Excellence 2014
Sonesta Gwinnett Place Atlanta
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Sonesta Gwinnett Place Atlanta
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363 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sonesta Gwinnett Place Atlanta
See the most recent reviews
Locust Grove, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I had stayed at this hotel a number of times when it was a Marriott. Sonesta has done a fine job with the renovation and upgrade, everything is much finer than Marriott was and it is a great value for the rate. Service by all the staff was excellent - front desk, lounge, restaurant. Even the buffet... More 

Was this review helpful? Yes 2
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi Ed P: Thank you for sharing your experience with us and fellow travelers. Sonesta has been managing the hotel for 1.5 years now since converting from Marriott and have completed a major renovation along with working very closely with all of our team members to continue our relentless focus on guest service. We have an incredible team that is... More 

Kreuzlingen, Switzerland
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is a little outside of Atlanta - rather close to Duluth. Hotel: typical American business hotel Rooms: nice size, if you take a room on a higher floor you have a nice view Wellness: the gym is small, the pool is small as well and the pool area could be more inviting Restaurants: nice quality - breakfast buffet... More 

Was this review helpful? Yes
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi Marlies M: Thank you for your feedback. It appears that you utilized all of the amenities of the hotel which is great to hear. Our staff if very dedicated to making sure we provide a great experience for our guests, and it is nice to hear that you noticed this. Thank you. In regares to the breakfast buffet, we... More 

Alexandria, VA
Top Contributor
94 reviews 94 reviews
9 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall this is a clean top of the line place. I was there on a business trip. The day I was checking out I took everything out of my room except my laptop and bag which I left there until just before check out. When I went to pick it up, it was gone! I had to chase the maids... More 

Was this review helpful? Yes
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hello hvacrsteve: Thank you for staying with us and providing your feedback. We greatly appreciate it. Great to hear your comments on our cleanliness and being a top of the line hotel. We pride ourselves on both aspects of our business, and we are glad that you enjoyed your stay. I do apologize for the confusion of your check out.... More 

Duluth
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Was originally skeptical due to the location so far from Downtown and Airport, but we had inclement weather that made our stay in the hotel perfectly fine for spending all of our time in the hotel - will return and recommend to all.

Review collected in partnership with Sonesta

Was this review helpful? Yes 2
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Good morning 925brentb: Thank you for your review and it is great to hear your business trip felt like a vacation. We pride outselves on our guest service, and I am glad that we met and exceeded your expectations. Looking forward to your next visit. More 

Duluth
1 review
3 of 5 stars Reviewed 4 weeks ago

The food and service located on the property were very nice but I didn't like that they added 20% gratuity to my bill without informing me (before or after the meal). So beware the final amount charged and don't leave a tip unless you want to provide more than 20%. The rooms we're clean. Bathrooms too. Everything seemed pretty decent... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi 159jv: Thank you for your feedback. It is good to hear that you enjoyed our food and service. I apologize about the 20% service charge. We do not add automatic gratuity, and we have talked to our Point of Sale vendor to correct our system which has been taken care of. I am very sorry for the inconvenience and... More 

Duluth
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I hosted a conference for my company at the Sonesta Gwinnett Place and I can't say enough about the wonderful service. The rooms are comfortable and quiet and provided just the respite I needed at the end of a long day.

Review collected in partnership with Sonesta

Was this review helpful? Yes 1
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi Kim J: Thank you for hosting your conference at our hotel, and it is great to hear you had a great experience. Our goal is to exceed guest expectations, and it is nice to hear that we accomplished this. I have shared your note with our staff this morning and everyone says thank you. Have a great holiday, and... More 

Easley
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 4, 2014

Sonesta turned the old Marriott into a better hotel with a much better price per stay. They renovated the rooms, carpets, etc... They offer king bed, wifi and breakfast for $50 less then Marriott. Daisy and rob were a great help at the desk.

Was this review helpful? Yes 3
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Good morning S T Easley: Thanks for your great review. Since converting from Marriott in 2013, we have renovated the entire hotel and do offer free Wi Fi which is a Sonesta standard. Great to hear you appreciate the value that we offer, and Daisy and Robert thank you for your nice comments. We are all looking forward to your... More 

Birmingham, Alabama
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

My husband and I have stayed in many hotels in the Atlanta area, but after staying here we will never go anywhere else. David, the manager, is very professional and provides excellent service. The rooms are immaculate and the breakfast at the Grapevine is the best! The Sonesta is located close to I-85 North, and has very reasonable prices for... More 

Was this review helpful? Yes 3
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi 19mbruno: Thank you for being our guest and providing your feedback. We greatly appreciate your staying with us, and please let us know if there is anything that we can do to make your future stays more enjoyable. More 

New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 1, 2014

My wife and I travel from NY to Atlanta, Ga after work. We took a cab service from the airport to Duluth for our stay at the Sonesta Gwinett Palace. It was strickly business and the place was awesome. All the executives of our company were staying there as well so we go a chance to meet them at the... More 

Was this review helpful? Yes 2
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi Olawale61: Thank you for your review, and it is great to hear you had a wonderful stay. We take great pride in our cleanliness, staff and service. It is very apparent that we did meet your expectations, and we look forward to your next visit. More 

Orlando, Florida
Contributor
14 reviews 14 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 1, 2014

I go to Atlanta to visit my family and came across this hotel .. It's right off I-85 and in a great location if you are visiting any one in the Duluth , Gwinnett or lawrenceville area. It used to be a marriott but now it's a do nests hotel. This hotel offers free parking and it is a high... More 

Was this review helpful? Yes 2
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Good morning Jossie 19: Great to hear you enjoyed your stay. We are very convient to many of the areas attractions and businesses and it is great to hear that you recognized all of our attributes. Looking forward to meeting you on your next visit. More 

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Additional Information about Sonesta Gwinnett Place Atlanta

Address: 1775 Pleasant Hill Road, Duluth, GA 30096
Phone Number:
Location: United States > Georgia > Duluth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sonesta Gwinnett Place Atlanta 3.5*
Number of rooms: 410
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Also Known As:
Marriott Gwinnett Place Atlanta Hotel Duluth
Marriott Duluth
Marriott Hotel Duluth
Duluth Marriott
Hotel Style:
#1 Family Hotel in Duluth
#1 Business Hotel in Duluth
#3 Romantic Hotel in Duluth

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