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All 23 Duluth hotels

Sonesta Gwinnett Place Atlanta

3.5 of 5 Hotel   |   1775 Pleasant Hill Road, Duluth, GA 30096
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88%
Ranked #2 of 23 hotels in Duluth
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 6 days ago
craig2190 Gainesville, Florida
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262 people have reviewed this hotel

Traveler rating
    163
    67
    20
    4
    8
See reviews for
45
32
18
135
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Bonn, Germany
1 review
1 of 5 stars Reviewed 6 days ago NEW

•the Walls are very thin (my neighbour phones at 5am and I thought he was going to die,You could hear the elevator) •flames came out of the hair dryer •plumper came 1/2 an Hour to late •in the elevator i got sick •housekeeping made a mess I'm happy to leave tomorrow

Was this review helpful? Yes
David K, Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Dear _CIA_Hotel_: Thank you for your feedback. We obviously missed in all areas during your stay, and I am very sorry. I would like to talk to you in more detail at your earliest convenience to learn from our issues. My email address is dkohlasch@sonesta. I would appreciate 5 minutes of your time to talk with you if you are... More

Gainesville, Florida
1 review
4 of 5 stars Reviewed 6 days ago NEW

I work for Ricoh-USA and travel to Atlanta often for business and stay here for weeks at a time and it has all ways been a good experience. The rooms are well kept and clean and the service is top notch, especially Skip our bus driver who takes us to and from the Ricoh Training facility. He has been very... More

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David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Dear Craig 2190: We appreciate your continued patronage and are very proud to partner with Ricoh. Thank you for your feedback. I have shared this with our entire team and Skip! You have made his and our day with your wonderful comments. Thank you for your continued support of the Sonesta, and I look forward to meeting you during your... More

Duluth
1 review
5 of 5 stars Reviewed 6 days ago NEW

I spent two night here for a conference last week. Everything seemed to be well organized and the conference went smooth including transportation and meals. The hotel itself is about what I expected. It is not the most luxurious by any means but it was clean and suitable for business travel. Most importantly during this stay was the service I... More

Review collected in partnership with Sonesta

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David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Dear DJ: Thank you for visiting our hotel and great to hear you had an excellent stay. We greatly appreciate your feedback, and I have shared your note with Randy Bolton. Randy has been with us for many years and is very passionate about our guests and service. I am glad that he was able to find your lost item... More

ama1221
Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel isn't terrible, but I know there are hotels nearby that are cheaper with better rooms. The rooms are clean. The bed wasn't very comfy to me. It was very firm. The sheets aren't very soft. The TV in my room was terrible. They only get around 12 channels, there is no option for in room pay per view,... More

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David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi AMA1221: Thank you for staying at Sonesta and providing very valuable feedback about your stay. In regards to some of your feedback such as TV, TV channels and bedding, we will be addressing many of these items starting in May. We will be undergoing a renovation and these items are being taken care of. I am sorry that we... More

1 review
3 of 5 stars Reviewed 5 weeks ago via mobile

This hotel is a joke. No microwave, or refrigerator. The "concierge level" is a rip off. They do not offer free breakfast or snacks in the concierge suite, even though it's advertised. About all you get extra is a robe, and a tooth brush. This hotel is old, and they've tried to hide it by adding newer fixtures, but it... More

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David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi Hilse 7: Thank you for your feedback. We greatly appreciate it. I am sorry we did not meet your expectations. We will be doing some exciting changes to our guest rooms this summer and I do believe the changes will make a positive impact for all of our guests. If possible, I would like to talk with you to... More

Irvine
1 review
5 of 5 stars Reviewed March 18, 2014 via mobile

Checked into hotel and wanted a king bed instead of 2 double beds. Called the front desk and Anila Madison was very polite and helpful. I was upgraded to a better room, clean , roomy , nice hotel to have a work function. It's one thing to have a nice hotel but the combo of great customer service and a... More

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David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi Mark A: Thank you for your 5 Star Review! We greatly appreciate your feedback and I am glad we were able to take make your stay more comfortable. We look forward to seeing on your next stay in the Atlanta area. More

Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 13, 2014

I came to town for a business training and stayed here per my company request. I found the hotel to be dirty. I found cigarette butts, in my non smoking room, beside my dresser upon my arrival. Housekeeping just moved things around rather then cleaning. The lobby is loud. The restaurant was clearly for drinking and not eating. Felt like... More

Was this review helpful? Yes 2
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi JodieBC: Thank you for your feedback. I am very sorry for your room cleanliness issue. We receive very high ratings for our cleanliness and we obviously dropped the ball in this situation. I would like to contact you to talk live if possible at your earliest convenience to get more specifics about your stay. If possible, can you send... More

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

My husband and I decided to make the Sonesta our 2nd home this weekend. We often like to get away from home without leaving the city of Atlanta. We truly enjoyed the relaxing stay. Thanks Ashley!!!!!!

Was this review helpful? Yes 1
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi KB: thank you for letting the Sonesta be your home away from home. We are honored. Glad to hear you were able to relax. Looking forward to meeting you next time staying with us. More

Macon, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2014

meeting all requirement pheobe and mary assitany me with out delay with the noise that was come from the room next to mine. thank sonesta for maintance such great customer service. "pheobe and mary meet all requirement"

Was this review helpful? Yes 2
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Timmy H: glad to hear Phoebe and Mary were able to assist you. Both are exemplary employees who care about our guests and glad to see they were able to. Thank you More

Millington
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2014

I have stayed in this hotel for over 6 years now, and the Sonesta is by far better than it was when it was owned by an other company! The amenities are superb and the staff is wonderful! It is located in a very nice part or town and is located away from the cluster of downtown! Daisy and Robert... More

Was this review helpful? Yes 1
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi Laurence S: Thank you for your 5 star review! This is greatly appreciated. It is very nice to hear that you have seen a big improvement since Sonesta has taken over the hotel. We have dedicated many resources to train and work with our staff to and exceed guest expectations and it is apparent that we have acheived this... More

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Additional Information about Sonesta Gwinnett Place Atlanta

Also Known As:
Marriott Gwinnett Place Atlanta Hotel
Marriott Gwinnett Place Atlanta Hotel Duluth
Marriott Duluth
Marriott Hotel Duluth
Duluth Marriott
Address: 1775 Pleasant Hill Road, Duluth, GA 30096
Phone Number:
Location: United States > Georgia > Duluth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Duluth
#1 Family Hotel in Duluth
#1 Business Hotel in Duluth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sonesta Gwinnett Place Atlanta 3.5*
Official Description (provided by the hotel):
At the Sonesta Gwinnett Place, you’ll be within easy reach of the history and vibrancy of downtown Atlanta and a short drive from some of the most captivating and fun spots north and east of the city. And right outside your door, you will find ample options for shopping, dining, and entertainment. It’s all thanks to our convenient and central location off I-85 in the northeastern suburb of Duluth, at the heart of vibrant Gwinnett Place. Relax at our unique indoor/outdoor swimming pool, with wading area suitable for kids. Indulge in our whirlpool. Enjoy a leisurely breakfast or long lunch at our casual restaurant - Grapevine Restaurant - where you’ll find plenty of menu items infused with a southern flair. Dinner is offered daily in the Kaets our fine dining steakhouse. Or settle in for a nightcap at Button’s Lounge. No matter the venue, our southern hospitality is always on the menu. ... more   less 
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