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Sonesta Gwinnett Place Atlanta

3.5 of 5 1775 Pleasant Hill Road, Duluth, GA 30096
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Certificate of Excellence 2014
Sonesta Gwinnett Place Atlanta
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Sonesta Gwinnett Place Atlanta
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371 reviews from our community

Traveler rating
    225
    93
    35
    7
    11
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61
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183
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Lake Mary, Florida
Top Contributor
100 reviews 100 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The staff at this location do try to provide a lot attention and service. The hotel is clean. The lobby well appointed with seating and a ton of places to plug in. The bar is dated and could use some updating, but it's clean and the service good. The rooms are comfortable.

Was this review helpful? Yes 2
Greensboro, North Carolina
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As the title said, I would come and stay again. The hotel is located near all the restaurants, shopping areas, and markets esp the Asian well Korean ones. We learn to even use the elevator you would have to use your key card. It would be nice if they let us know. We were scared for a minute that we... More 

Was this review helpful? Yes
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi NinaLT336: Thanks you for staying with us and providing your feedback. Great to hear you enjoyed our location. I apologize for the smoke smell that you experienced. We are a non smoking hotel and it appears that a guest did not adhere to our policy. In situations such as this, we do a thorough cleaning of the rooms along... More 

Decatur, Alabama, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a TripAdvisor review I posted back in Oct. 2014 where I gave the Sonesta Gwinnett Place high marks with only one troubling exception, I received an email from their front office manager, Prerna. She was extremely professional and personable and went out of her way to make amends. I was already impressed with their attention to better service when... More 

Was this review helpful? Yes 3
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi McWhorterComm: Thank you for sharing your experience with our clients. Our entire team has an unconditional passion to service our guests and exceed expectations. However, we are not perfect and will follow up and rectify issues when they arise with our guests. Our goal is to have long term relationships with our guests and will do everything it takes... More 

Virginia
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I selected Sonesta for our family because it was highly rated and had an indoor pool...a must for my boys. The Christmas decor in the lobby was beautiful and the hotel felt upscale. The beds were good but the bathroom was a quite a bit smaller than what I expected...but clean. The pool was just ok. I'm sure in the... More 

Was this review helpful? Yes 1
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi SJGJ: Thank you for staying with us and providing your feedback. We appreciate it. It is great to hear you enjoyed the holidays with us and took advantage of our amenities. We look forward to your next visit. More 

Algeria
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great stay at your Hotel few weeks ago, we all came from Algeria. I just want to express all my gratitude to all the staff mainly all the receptionist and the drivers Skip and Paul, grat people and awsome hospitality, sure to come back one day! Happy New Year to you all and again THANK YOU!!

Was this review helpful? Yes 2
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi ALLOUTI F: Thank you for staying wtih us and providing your feedback. You took a long trip to visit us and it is great to hear our front desk, Skip and Paul took great care of you. Happy New Year to you and your family also, and we look forward to seeing you on your next trip. More 

Douglasville, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here to bring in the NEW YEAR! We went to Wild Bills for the Cole Swindell concert, it was great.... This hotel is truly amazing. The room was very clean and well decorated. The beds were very comfortable and cozy. Terry at the front desk went above and beyond with his outstanding customer service😊. Very pleasant young man.... More 

Was this review helpful? Yes
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi Collins65: Thank you for your great review. We appreciate you staying with Sonesta bringing in the New Year. Great to hear that Terry took great care of you. I have shared your note with Terry and the team. Everyone thanks you and wishes you a Happy New Year. Cheers. More 

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 21, 2014

I reserved the Romance package for a bride and groom on 12.14.2014. I told the agent it is their wedding night and I would like to pay for the room. I gave her my credit card info and told her twice this is a gift for the couple and I am paying for the room. She said i will receive... More 

Was this review helpful? Yes 2
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

hi Stminy: Thank you for your feedback. I am very sorry for teh confusion on the payment for the room. I know you talked to our Front Office Manager and we straightened it out. Please contact me at dkohlasch@sonesta.com as i would like to get more information from you and correct our mistake. More 

Senior Contributor
36 reviews 36 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 19, 2014

I stayed here for four nights on a business trip. The free wifi worked great in my room. The bed was very comfortable. The toiletries were higher end including a shoe sponge (which I had forgotten). The towels were full and soft. The only issue I had was the connecting room had a small infant and the crying was very... More 

Was this review helpful? Yes 2
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Good morning Brianretziaff: Thank you for staying with us and providing your excellent feedback. We do pride ourselves on offering a very high quality product and service and it is great to hear that you enjoyed your stay with us. I am sorry for the noise issue, and we will do our best to locate you on a quieter floor/room... More 

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 18, 2014

First off you need to know that I am a Platinum with Marriott. I should be staying there lol. However one of my clients has a contract with Sonesta and I've now stayed there 5-6 times. I could go to the Marriott, but I choose to stay here. Nice staff, great remodel, excellent restaurants, the best breakfast buffet ever...and it's... More 

Was this review helpful? Yes 2
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Hi Squealers: Great to know that we have a big Sonesta fan! We have been around for many years and are new to the Atlanta market. Thank you for staying with us and enjoying all of our services and great staff. I look forward to meeting you in person on your next visit. Happy and safe holidays. More 

College Park
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 18, 2014

Very good overall experience. Stayed in an executive king room which had satisfactory space except for bathroom/vanity area, which is kind of in comparison to what i'm use to in an upscale hotel. Staff was very friendly and helpful with whatever information I needed. I will definitely recommend this hotel.

Was this review helpful? Yes 1
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review

Good morning Frequent Traveler5: Thank you for staying with us and providing your great feedback. Great to hear our staff was helpful and so nice to hear you enjoyed your stay. Come back and visit on your next visit to our area. Have a great holiday season. More 

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Additional Information about Sonesta Gwinnett Place Atlanta

Address: 1775 Pleasant Hill Road, Duluth, GA 30096
Phone Number:
Location: United States > Georgia > Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta Gwinnett Place Atlanta 3.5*
Number of rooms: 410
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Also Known As:
Marriott Gwinnett Place Atlanta Hotel Duluth
Marriott Duluth
Marriott Hotel Duluth
Duluth Marriott
Hotel Style:
#1 Business Hotel in Duluth
#2 Family Hotel in Duluth
#3 Romantic Hotel in Duluth

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