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All 22 Duluth hotels

Country Inn & Suites Atlanta/Gwinnett Place Mall

2.5 of 5 Hotel   |   3530 Breckenridge Boulevard, Duluth, GA 30096
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Ranked #17 of 22 Hotels in Duluth
A recent review
3 of 5 stars reviewed 1 week ago
DoctorJehle Jellico, Tennessee
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75 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Duluth,Georgia, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

The Country Inn and Suites located at Gwinnett Place was a great disappointment.Hotel site was under massive reconstruction.There were workers all over the area. Unable to park close to facility upon arrival because of heavy construction equipment. No indications were given to indicate the chaos,nothing on the website listing. The front desk staff was obviously not concerned with the safety... More

Review collected in partnership with Country Inns & Suites By Carlson

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Aiken, South Carolina, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

My card didn't work on the second night because of a credit card breach. Rather than let me handle in the morning I was asked to leave at 9:15 pm The card worked fine down the road at the Hampton inn I'll never stay at a country inn and suites afain

Was this review helpful? Yes 1
GM-Duluth, Director of Sales at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. To discuss your concern further, please contact the hotel directly and ask for myself or my General Manager. Thank you so much! Kristina Joseph Director of Sales 678.405.2900 More

hiawassee, United States
1 review
2 of 5 stars Reviewed 1 week ago

we had stayed in this hotel a few years ago and was pleased, made reservations and was not told that it was being renovated and that pool was closed, room was not clean was stains on blanket, floors and shower head fell off, was not pleased with room this is the first time i have ever left a negative response!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
GM-Duluth, Director of Sales at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Thank you for taking the time to write your review. I am so sorry about your stay & look forward to making this right for you. In the mean time, should you have any further questions or concerns, please contact me directly at 678.405.2900. Thank you! Kristina Joseph Director of Sales More

Fairhope
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

Stayed her 1 night as part of a Diamond Tour. They must have gotten the rooms free. Could not find it in the dark until tour guide called them and they turned on the lights. Almost impossible for tour bus to get in. Plaster board in lobby; large areas with open walls and wires hanging down plus flickering lights .Construction... More

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GM-Duluth, Director of Sales at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. The great news is that we are nearing the end of this process. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact... More

Jellico, Tennessee
Top Contributor
60 reviews 60 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

I wasn't planning on staying at Duluth, but the area I wanted to stay at did not have a single hotel available because of a couple of big events in the area. I was glad to find out that the Country Inn & Suites at Gwinnett Place Mall had rooms available when no one else did! When we arrived at... More

Was this review helpful? Yes
GM-Duluth, Director of Sales at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Thank you for taking the time to write your review. I am sorry the experience for you wasn't great, but I am confident that when we are finished, the property will be pretty cool & definitely upgraded & updated. We hope to welcome you back should you be returning to the Duluth area. We plan on being finished by November... More

Colorado Springs, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

First, you could have told us that the place was being renovated! We live in Colorado, so when we get to go to a place where pools are an everyday thing we were expecting to use the pool. Not only that, but you charged the same normal room price, when NONE of the facilities were open and available. Walking in... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
GM-Duluth, Director of Sales at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

I am so sorry. Please contact me directly so that we can further discuss this and make it right for you. Thank you! Kristina Joseph Director of Sales 678.405.2900 More

Florida, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I was very disappointed upon arrival to find the entire hotel (less the rooms) under construction. So much so that I could not tell if the hotel was even open. The lobby was bare, the walls unpainted, furniture was stacked in the foyer and even the room numbers were laying on the floor next to each door. Enough is enough.... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
GM-Duluth, Director of Sales at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Thank you Jeffrey, for your review. We are so sorry that your stay was anything less than stellar. When our renovations are complete in November, I am hoping that you will allow us to host you for a weekend stay & experience our "new" hotel first hand. Thank you so much & again, our apologies. Kristina Kristina Joseph Director of... More

Charlotte, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is very clean and comfortable. The rooms are big and well apportioned. The staff are always friendly and welcoming. The breakfast is hot, varied, and good The location is close to I-85 and other major roads in the area.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
GM-Duluth, Director of Sales at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Thank you for your feedback and for taking the time to write about your experience, John. We are delighted to read that you enjoyed our accommodations & breakfast. We look forward to your next stay & showing you all of our fabulous changes first-hand. Thanks again! Kristina More

Decatur, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Please don't stay here during the renovation process. Hotel guests were not informed that there would be renovations and that they would be happening well into the night. The grounds were dusty and noisy at times. The windows on some rooms were covered with tarp so there was no view. Now you would think this would reduce the rate per... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
GM-Duluth, Director of Sales at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

I am very sorry your stay was anything but enjoyable. We have tried being as proactive as possible to alert our travelers, offer rates heavily discounted and provide options should that not be satisfactory. Please contact me directly to further discuss how we may make this right for you. Thank you! Kristina Joseph 678.298.4265 More

Atlanta, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 2, 2014

Awful experience, hotel was under construction, dirty, loud, toilet overflowed, room phones were non-working, holes in walls and roof were covered with thick plastic, the hotel looked like it had been hit by a tornado. Literally the worst experience I have ever had at a hotel.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
GM-Duluth, Director of Sales at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

We apologize your stay was awful. We are trying to complete this renovation as smoothly as possible for everyone. Obviously we failed for you & certainly want to make this right for you. To discuss your stay further, please contact me at the hotel directly. Thank you! Kristina Joseph 678.405.2900 More

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Additional Information about Country Inn & Suites Atlanta/Gwinnett Place Mall

Address: 3530 Breckenridge Boulevard, Duluth, GA 30096
Phone Number:
Location: United States > Georgia > Duluth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Atlanta/Gwinnett Place Mall 2.5*
Number of rooms: 104
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Also Known As:
Country Inn & Suites Atlanta/Gwinnett Place Mall Hotel Duluth
Country Inn And Suites Atlanta/Gwinnett Place Mall
Country Inn Duluth
Duluth Country Inn

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