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All 22 Duluth hotels

Country Inn & Suites Atlanta/Gwinnett Place Mall

2.5 of 5 Hotel   |   3530 Breckenridge Boulevard, Duluth, GA 30096
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Country Inn & Suites Atlanta/Gwinnett Place Mall
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Ranked #19 of 22 Hotels in Duluth
A recent review
5 of 5 stars reviewed 4 weeks ago
Charles M Charlotte, NC, United States
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81 reviews from our community

Traveler rating
    24
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    8
    7
    21
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26
12
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30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Charlotte, NC, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I had a great experience staying at this location. Check-in and out was flawless. I enjoyed talking to the desk clerk in the morning who was from Greenville, NC. He was pleasant and gave you the sense of belonging.

Review collected in partnership with Country Inns & Suites By Carlson

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Duluth, United States
1 review
1 of 5 stars Reviewed November 11, 2014

Hotel was a wreck. It was under constuction and the lobby and hallways were near impossible to navigate thru and very dangerous. The parking lot was full of constuction vehicles and made it very hard to load and unload luggage.Our room was unfinished.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

We are truly sorry your experience at the hotel was not positive. As you witnessed, we are currently undergoing renovations and we take every action to ensure our guests are affected as little as possible. We hope you will give us another try in the future to enjoy these improvements! More 

Carrollton, Georgia, United States
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 28, 2014

This is the 4th time I have used this hotel with a group of 5-10 rooms. Each year I get a late check out so that the kids that I bring can swim in the pool. I have used the same group sales employee each year. With all of the remodeling going on and the pool being closed, you would... More 

Was this review helpful? Yes
GM-Duluth, Director of Sales at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Corey: Thank you so much for taking the time to submit your review. I am so sorry about your stay & the condition of the hotel. I am most sorry that you felt taken advantage of. When you booked your rooms, I informed you of our renovation & held the rate that you'd received in years past because of our... More 

Newnan
Top Contributor
85 reviews 85 reviews
56 hotel reviews
93 helpful votes 93 helpful votes
1 of 5 stars Reviewed October 26, 2014

The inn was in terrible condition because of complete remodeling. Shouldn't even be open. Dust was terrible and was bad though out the inn including room. Noise and construction workers on every floor.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
GM-Duluth, Director of Sales at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Thank you for taking the time to post your review. I am so horribly sorry to hear that our renovation had such an impact on you. We have tried very hard to make this as seamless for everyone as possible, especially staying on top of the dust. We have had multiple projects going on, with multiple crews. In doing so,... More 

Saint Petersburg, Florida, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 25, 2014

Stayed 10/14/14 I SO regret the most recent reviews were not posted before we experienced this place. Even more, I regret not posting this one sooner, wishing to spare other travelers to misfortune of choosing to stay here!. I echo all the items put forth in the most recent review, parking issues, construction, water puddles on the floor in the... More 

Was this review helpful? Yes
GM-Duluth, Director of Sales at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Thank you so much for taking the time to share your review. I am so sorry about your stay. I am hopeful that you will call me directly at the hotel to discuss this further. Thank you! Kristina Kristina Joseph Director of Sales 678-405-2900 More 

Duluth,Georgia, United States
1 review
1 of 5 stars Reviewed October 21, 2014

The Country Inn and Suites located at Gwinnett Place was a great disappointment.Hotel site was under massive reconstruction.There were workers all over the area. Unable to park close to facility upon arrival because of heavy construction equipment. No indications were given to indicate the chaos,nothing on the website listing. The front desk staff was obviously not concerned with the safety... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

We are truly sorry your experience at the hotel was not positive. As you witnessed, we are currently undergoing renovations and we take every action to ensure our guests are affected as little as possible. We hope you will give us another try in the future! More 

Aiken, South Carolina, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 16, 2014 via mobile

My card didn't work on the second night because of a credit card breach. Rather than let me handle in the morning I was asked to leave at 9:15 pm The card worked fine down the road at the Hampton inn I'll never stay at a country inn and suites afain

Was this review helpful? Yes 1
GM-Duluth, Director of Sales at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. To discuss your concern further, please contact the hotel directly and ask for myself or my General Manager. Thank you so much! Kristina Joseph Director of Sales 678.405.2900 More 

hiawassee, United States
1 review
2 of 5 stars Reviewed October 15, 2014

we had stayed in this hotel a few years ago and was pleased, made reservations and was not told that it was being renovated and that pool was closed, room was not clean was stains on blanket, floors and shower head fell off, was not pleased with room this is the first time i have ever left a negative response!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
GM-Duluth, Director of Sales at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Thank you for taking the time to write your review. I am so sorry about your stay & look forward to making this right for you. In the mean time, should you have any further questions or concerns, please contact me directly at 678.405.2900. Thank you! Kristina Joseph Director of Sales More 

Fairhope
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 14, 2014

Stayed her 1 night as part of a Diamond Tour. They must have gotten the rooms free. Could not find it in the dark until tour guide called them and they turned on the lights. Almost impossible for tour bus to get in. Plaster board in lobby; large areas with open walls and wires hanging down plus flickering lights .Construction... More 

Was this review helpful? Yes
GM-Duluth, Director of Sales at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. The great news is that we are nearing the end of this process. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact... More 

Flowery Branch, Georgia
Top Contributor
64 reviews 64 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 12, 2014

I wasn't planning on staying at Duluth, but the area I wanted to stay at did not have a single hotel available because of a couple of big events in the area. I was glad to find out that the Country Inn & Suites at Gwinnett Place Mall had rooms available when no one else did! When we arrived at... More 

Was this review helpful? Yes
GM-Duluth, Director of Sales at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Thank you for taking the time to write your review. I am sorry the experience for you wasn't great, but I am confident that when we are finished, the property will be pretty cool & definitely upgraded & updated. We hope to welcome you back should you be returning to the Duluth area. We plan on being finished by November... More 

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Additional Information about Country Inn & Suites Atlanta/Gwinnett Place Mall

Address: 3530 Breckenridge Boulevard, Duluth, GA 30096
Location: United States > Georgia > Duluth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Atlanta/Gwinnett Place Mall 2.5*
Number of rooms: 104
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Also Known As:
Country Inn & Suites Atlanta/Gwinnett Place Mall Hotel Duluth
Country Inn And Suites Atlanta/Gwinnett Place Mall
Country Inn Duluth
Duluth Country Inn

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