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All 23 Duluth hotels

Country Inn & Suites Atlanta/Gwinnett Place Mall

2.5 of 5 Hotel   |   3530 Breckenridge Boulevard, Duluth, GA 30096
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71%
Ranked #13 of 23 hotels in Duluth
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 1, 2014
Potter G Nashville, Tennessee
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50 people have reviewed this hotel

Traveler rating
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    7
    2
    6
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14
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
West Palm Beach, Florida
1 review
2 of 5 stars Reviewed yesterday NEW

It's a franchised country Inn run by dot-heads. This whole area was overbuilt by hotels so the occupancy rate was about 20% judging by the cars in the lot at 10 pm. Priceline just reserves a room for 2 people and leaves it up to the hotel and you to work out the details. The desk clerk wanted $20 a... More

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Duluth, Georgia
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

We booked rooms based on the hotel amenities that included microwaves in the rooms and an indoor heated pool. There were no microwaves in the rooms. We were told to use the one in the breakfast room on the ground floor. There was a sign on the main lobby counter that said the pool was heated to 80 degrees. But... More

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CarlsonRezidor, Online Customer Care at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Dear Mommyw111, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We are sorry to here that there were no microwaves in your room and that you found the pool to be cold. We... More

Nashville, Tennessee
1 review
5 of 5 stars Reviewed February 1, 2014

As usual when we travel to the out skirts of Atlanta we stay at this location. Why do we stay? The service and hospitality of Marcus. He is the reason we come back. He made our fun and enjoyable. The knowledge of the area, the way he is with guest. My Family adores him. There has been a few times... More

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GM-Duluth, General Manager at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed you stay with us, as always. We are glad to know that Marcus services were able to beat your expectations and was motivational reason to visit our property. You are one of our most valued guest since... More

Norcross, Georgia
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed January 23, 2014

My home was flooded and I had to choose a temporay stay location. I wanted something that gave me a homey feeling, well I should of added cleanliness in my search as well. My room was 1/2 clean daily. The poor lady appeared overworked so she was giving her best. My question was to the front desk (Marcus) if you... More

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GM-Duluth, General Manager at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay and the service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. We take the time to listen to your constructive comments so we can continually improve our services. To... More

Jasper, Alabama
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 5, 2013

I stayed at this hotel last year and had a horrible experience when checking in. I had reviewed this property last year when I got back. The sales manager replied and ask if we we came back she hoped we would give them another chance. I book rooms every year for our church because we work at Operation Christmas Child.... More

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GM-Duluth, General Manager at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay this time. We are sorry to hear about the key card inconvenience. We look forward to your next stay. Thank you! More

Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 15, 2013

Upon check-in I was told three (3) times that I did not have a reservation, but that someone with my last name had checked in to two rooms the day before. After explaining to me the she needed to put her glasses on, the employee found my reservation. I will go out on a limb and suggest that if glasses... More

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GM-Duluth, General Manager at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Thank you for reaching out and writing your review. We are sorry and disappointed on our part that you had to encounter this. We assured you that this was one of the isolated incident and we would take the matter with our contracted pest control company. We would take necessary measures to rectify the issue. We sincerely apologize for the... More

Griffin, Georgia, United States
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 13, 2013

Nice, clean lobby. Very friendly staff. The rooms were clean but, the chair at the desk was covered in stains, to the point that I wouldn't sit in it. TVs are ancient. Even most Comfort Inns have flat screens now. The breakfast? Absolutely the worst I have ever seen at a Country Inn. Eggs were abysmal, there was hot sausage... More

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GM-Duluth, General Manager at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. In fact two day back, we just replaced all our old TV's with 42"... More

Kannapolis, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2013

The ladies at the front desk were very nice and helpful. The check-in process was quick after a long drive. The room was as promised when I booked. I would stay here again if I traveled that direction.

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GM-Duluth, General Manager at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your recent stay. Thank you for sharing your views and suggestion with us. It helps fine-tune our operations. We look forward to your next stay! Thank you. More

Kalamazoo, Michigan
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 29, 2013

This review is colored by my interaction with the manager and it begins and ends with him telling me that if I had a problem with the room, to call priceline. The hotel is somewhat hidden but very close to I-85 and convenient to where I had business in Duluth. The lobby was clean and check in was quick and... More

Was this review helpful? Yes
GM-Duluth, General Manager at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. In addition, we would discuss the issue with Priceline, as we received... More

Phenix City, Alabama
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 11, 2013

This hotel is convenient to everything in Duluth. It was clean, and well maintained and the bed was VERY soft (pillowtop!). The breakfast was better than advertised (eggs, bacon, and potatoes in addition to all the usual fare). My only complaints were the lack of a microwave (but it did have a fridge) and the age of the TV (slightly... More

Was this review helpful? Yes
GM-Duluth, General Manager at Country Inn & Suites Atlanta/Gwinnett Place Mall, responded to this review

We appreciate you taking the time to write regarding your recent stay with us. We really appreciate your overall response and glad to know that we were able to meet your expectations. Thank you for sharing your views and suggestion with us. It helps fine-tune our operations. Thank you! More

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Additional Information about Country Inn & Suites Atlanta/Gwinnett Place Mall

Also Known As:
Country Inn & Suites Atlanta/Gwinnett Place Mall Hotel Duluth
Country Inn And Suites Atlanta/Gwinnett Place Mall
Country Inn & Suites Atlanta/Gwinnett Place Mall Hotel
Country Inn Duluth
Duluth Country Inn
Address: 3530 Breckenridge Boulevard, Duluth, GA 30096
Phone Number:
Location: United States > Georgia > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 23 hotels in Duluth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Atlanta/Gwinnett Place Mall 2.5*
Official Description (provided by the hotel):
Located off of I-85 in Duluth, GA near Gwinnett Place Mall and Discover Mills Mall. We offer free WI-FI, Free Hot Breakfast, Complimentary Happy Hour Mon-Thurs., Large Indoor Pool and Spa, Business Center, and are located by 50 restaurants within a 3 mile radius. We are 20 minutes from downtown and Stone Mountain Park. ... more   less 
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