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All 23 Duluth hotels

Holiday Inn - Gwinnett Center

3.0 of 5 Hotel   |   6310 Sugarloaf Parkway, Duluth, GA 30097
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Ranked #11 of 23 hotels in Duluth
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
J D Muncie
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106 people have reviewed this hotel

Traveler rating
    47
    31
    14
    9
    5
See reviews for
23
6
8
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Muncie
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: Hotel property is nice, modern, and very clean. Breakfast buffet was very nice. Cons: Several coworkers who had reservations for non-smoking rooms were disappointed at check-in because hotel placed them in smoking rooms. Seems to be a trend at this hotel, as I overheard other guests complaining about it in the lobby. Internet speeds were slow, no matter what... More

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear JD, We appreciate you taking the time to submit your review! We are currently in the process of upgrading our internet service to accommodate our guest's needs. Thanks again for your feedback, as that is how we continue to improve our service! More

Byron, Georgia
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a great visit. When you first walk in, you feel like you are somewhere different. It is incredibly nicer than most other hotels. The staff was very nice and they show a genuine interest in helping you have a good stay. The restaurant has a good dessert selection and you can get coffee until the restaurant closes for... More

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear Jimmy P, We greatly appreciate you taking the time to submit your review! We're delighted that you enjoyed your stay. We're so proud of our property and our staff. If you find yourself in need of accommodations in Gwinnett in the future, please come see us again! More

Inman, South Carolina
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 17, 2014

I booked this room for a show at the Gwinnett Center. Initially, I looked at other hotels in the area which had rooms blocked for the event, but the prices of the other rooms were not as promised once I went to book. So, the Holiday Inn Express earned my appreciation for standing by the great price they initially promised.... More

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear airport_brat, We thank you greatly for your kind review of our property as well as our staff. Total guest satisfaction is our number one priority. We're delighted to hear that you were satisfied with your stay, and that we earned your recommendation. We hope to see you again in the future! More

Boston, Massachusetts
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 1, 2014

Fabulous stay and the staff were so wonderful (thanks Christa!) The rooms were nice, the food was good (and those chocolate strawberries...yum! I mean they went above and beyond my expectations...this is the mark of a good hotel, not a noisy lobby or the kids, but rather the way you are treated while you are there, the respect shown to... More

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TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear gailslist, Thank you for taking the time to review our property! We appreciate your kind words, and your recognition of our staff! Please do come back and visit us the next time you are in the Gwinnett area. More

Charlotte, North Carolina
Contributor
15 reviews 15 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 26, 2014

Really nice, very clean, modern-looking facility. Great staff. But the noise! Oh, the noise. 1:30 in the morning, kids running up and down the hall...several times. People yelling in their rooms at 2:00 in the morning. Doors slamming all night and early in the morning. Also, a man (I guess from a Christian group) was laying hands on someone in... More

Was this review helpful? Yes 1
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear Anne P, Thank you for taking the time to share your comments. During your stay, our occupancy was driven by an event scheduled at the convention center. The hotel was filled with enthusiastic attendees. We do hope you have the opportunity to visit us again in the future. More

Atlanta
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 25, 2014

Hotel is nice with all room entry doors on the inside. Has a great breakfast, but I do not know the price of the breakfast. They do charge for breakfast, it is not free, but our room rate included breakfast. It was very good with a good variety, buffet style. Had bacon, sausage, eggs, pancakes and all types of continental... More

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TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear SRM30549, Thank you for your comments. We are glad you were able to experience the many amenities this location has to offer. In your future travels to the Gwinnett area (or to the Gwinnett Center), we hope you'll have the chance to visit us again. More

Knoxville, Tennessee
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 12, 2014

Good: 1. Comfortable and clean. 2. Fridge and microwave in the room. 3. Newly updated 4. Secure. 5. Onsite snacks/restaurant A few things were disappointing. I really enjoy a hotel that offers free breakfast. While there was quite the spread for breakfast, it was not a courtesy and little things like that can take a toll on a budget. Also,... More

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TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear K T, Thank you for taking the time to review our hotel. We're glad that you enjoyed your stay, and had a comfortable night's rest. We hope to see you the next time you return to the area! More

Norcross, Georgia
1 review
1 of 5 stars Reviewed December 10, 2013

Was kept on hold 15 minutes. No wake up call. Saying poor service is an understatement. Worst service of a holiday inn in my experience. I will not be back. For the charges the quality should be much better. But there is never an excuse for poor service.

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear Greg K, It's our commitment to continue to deliver upon guests' expectations, and to train our employees to serve our guests better. We'll certainly use your comments as a training tool. More

Montague, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 8, 2013

I stayed in this hotel in November 2013 while attending a pet expo at the Gwinnett Center. As far as convenience, you can't beat this location. We literally walked across the parking lot and we were at the center. I liked the fact that they had a selection of food and snacks in the lobby but I arrived around 2pm... More

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear RedIsleGal, Thank you for your comments. Due to our location, the demand for lunch is minimal. We are currently testing a "Take-In" dining program for Holiday Inn that replaces the standard room service. We apologize that this program did not met your needs. We're happy you enjoyed the Pet Expo, and hope to see you next year! More

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2013

My son and I recently stayed at the Holiday Inn because of traveling to the NCAA SEC football championship game in ATL. The hotel was an easy 30 min drive to downtown for the event. Also I had many pleasant surprises that made us feel especially like home. Several staff members took interest in our MIZZOU Tigers as they learned... More

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear POTUS40, It was great speaking to you while you were here! Many thanks for posting your kind words about our staff! We hope you get a chance to visit us again the next time you're in the area! More

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Additional Information about Holiday Inn - Gwinnett Center

Also Known As:
Holiday Inn - Gwinnett Hotel Duluth
Holiday Inn - Gwinnett Hotel
Holiday Inn Gwinnett Center
Holiday Inn Duluth
Duluth Holiday Inn
Address: 6310 Sugarloaf Parkway, Duluth, GA 30097
Phone Number:
Location: United States > Georgia > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn - Gwinnett Center 3*
Official Description (provided by the hotel):
The Holiday Inn Gwinnett Center Hotel, located adjacent to the Gwinnett Center and the Arena at Gwinnett Center, home of the Gwinnett Gladiators, Forward Conference (Jun 09), Watchtower Conventions, Joyce Meyer Event (Oct 09) and other Gwinnett Arena Events. The new Gwinnett Braves Baseball Team plays just a few miles north The Holiday Inn Gwinnett Center, a Duluth GA hotel is located NE of Downtown Atlanta via I-85, less the mile from Discover Mills Mall, close to the Mall of Georgia, Gwinnett Civic Center, Gwinnett Convention Center and 3 miles from the Gwinnett Place Mall. Gwinnett County offers a wide variety of recreational activities such as golf and tennis, which are located within 2 miles of the Holiday Inn Gwinnett Center, a Lawrenceville GA hotel. The hotel is also close to the University of Georgia ( UGA )Bulldogs Stadium. Each one of our 143 beautifully appointed guest rooms was designed to make your stay comfortable and productive. We offer complimentary high-speed Internet access. During your stay at the Holiday Inn Gwinnett Center you can relax by our indoor pool or work out in our poolside fitness center. Perhaps you will want to unwind with a cocktail in our lounge or dine at Kem s restaurant (named for the founder of Holiday Inn, Kemmons Wilson.) We hope you will choose the Holiday Inn Gwinnett Center Hotel for your next visit to Duluth GA, Lawrenceville GA or Gwinnett GA. ... more   less 
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