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Holiday Inn - Gwinnett Center

#8 of 22 Hotels in Duluth
Certificate of Excellence
3.0 of 5
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6310 Sugarloaf Parkway, Duluth, GA 30097
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1 room 1 guest
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Holiday Inn - Gwinnett Center
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156 Reviews from our TripAdvisor Community

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Traveler rating
    70
    45
    24
    10
    7
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30
14
8
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Atlanta, Georgia, United States
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

Normally people would rate the accommodations. However, what made this visit memorable is the shuttle driver. Sam was very professional and helpful. You could only hope to have more employees like him to represent your company. Thank you Sam!

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear Foodietwoshoes719, Thank you for taking the time to review us on TripAdvisor! We enjoy receiving 5-stars, but it is so much more special when an employee is recognized. We are very proud to have Sam on our team, and we will certainly pass along your compliments. We hope you have the chance to visit us again in the future! More 

Fort Mill, South Carolina
Level Contributor
91 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Surprisingly modern for a Holiday Inn. Very nice lobby with bar. Rooms were comfortable. The water pressure in the room was quite weak, but I suspect this had to do with the event in the area and number of people staying there. Breakfast was a bit crazy, but again, when you have 50-60 people show up simultaneously, things don't always... More 

Was this review helpful? Yes 1
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear mw368, Thank you very much for submitting your review of our hotel. We thank you for your feedback, and look forward to welcoming you back in the future! More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 27, 2015

Stayed 3 nights for a seminar and discovered a nice place with very friendly staff. Practical with good internet access and good choice of restaurants very close by. Small pool and workout room just enough take edge off

Was this review helpful? Yes 2
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear Lsavane, We thank you for taking the time to submit your review of our property on TripAdvisor. We are pleased to hear that you enjoyed your stay, and we hope to have the opportunity to welcome you back in the future! More 

Carolina, Puerto Rico
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 22, 2015

I stayed at this twice and it is a really good hotel. The location is pretty strategic. There is a shopping center close to it and the highway to Atlanta it just there. There is a lot of restaurant and places to eat nearby. Service was good, there is a small gym there to burn out some calories. The room... More 

Was this review helpful? Yes 2
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear rodriguezcarlos, We appreciate you taking the time to review our property on TripAdvisor! We are so glad you enjoyed your time here, and we hope you have the opportunity to visit us again soon! More 

Atlanta, Georgia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 5, 2015

This past weekend we had the privilege of staying here, Which we do once a year due to a convention. This stay Was no different, everything was wonderful. The rooms Nice and clean, the staff always on point. I'd like to give A special shout out to Kim at the front desk, a great smile Very helpful and ready to... More 

Was this review helpful? Yes 2
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear jimmycrackcorn1, We appreciate you taking the time to submit your review of our property on TripAdvisor! We are pleased that you enjoyed your time here, and also for mentioning one of our staff members by name! We are proud to have Kim on our team. Please come back and visit us again! More 

Atlanta, Georgia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 24, 2015

Only stayed one night, but the staff couldn't have been nicer. Room was very nice. Air conditioner was a bit noisy and was having trouble cooling the room as it was turned off when we arrived, as was the refrigerator. The signage needs to be improved. You can see the building, but can't figure out how to get to it.... More 

Was this review helpful? Yes 2
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear surfinmb2, We thank you for submitting your review of our property on TripAdvisor! We also appreciate the kind comments on our staff's customer service. Guest satisfaction is something that we take great pride in, and work towards daily. Thank you again for your candid review, and we hope to see you again in the future! More 

Madison, Virginia
Level Contributor
96 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 16, 2015

In town for an event at the Gwinnett Center, and the Holiday Inn could not have been more convenient...less than 2 minutes from the event! Comfy beds, friendly staff, hotel well-maintained, room cleaned well, nice bathroom amenities. Adequate closet space, flatscreen TV. The elevators worked well, with short wait times. In room fridge and microwave were very handy. Would have... More 

Was this review helpful? Yes 2
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear Suziewrite, Thank you for submitting your review of our property on TripAdvisor! We are so glad you enjoyed your stay with us. Our guests tell us frequently the value our hotel provides with our excellent service and fantastic location. We hope to welcome you back the next time you visit Gwinnett! More 

Register, Georgia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 4, 2015 via mobile

My family and I were visiting while I had some business at the Georgi Baptist Convention. Nice hotel and great spacious rooms. The staff was friendly and very inviting. The restaurant breakfast was very good. The fresh cut fruit was fresh and delicious. But when I asked for a glass of juice they wanted to charge me almost $4. That... More 

Was this review helpful? Yes 1
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear mtrules2002, We appreciate you taking the time to submit your review of our hotel on TripAdvisor. We hope to have the opportunity to welcome you back in the future! More 

Tega Cay, South Carolina
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed May 16, 2015 via mobile

We stayed here during our moving road trip east, and it did the job, but wasn't anything spectacular. The location is confusing and hard to find. We had a moving truck and trailer and drove through the Gwinett Center several times before finding the hotel. The staff was average...not that welcoming. The room was mostly clean but there was a... More 

Was this review helpful? Yes 3
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear Carolinashorty, We value each review submitted by our guests and utilize them to improve upon our service and the quality we provide. Please contact me directly if you would like to discuss your stay further. -Tracy Johnson, General Manager More 

Thunder Bay, Canada
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 11, 2015

We loved the location since it is next door to the Gwinnett Arena.They have shuttle service which was great because my husband had trouble with his knee.The staff was very helpful and friendly.Our room was nice and the bed was comfortable.

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear Sally155017, Thank you for submitting your review of our hotel! We are so glad you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again! More 

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