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Holiday Inn - Gwinnett Center

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6310 Sugarloaf Parkway, Duluth, GA 30097
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Holiday Inn - Gwinnett Center
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Holiday Inn - Gwinnett Center
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143 reviews from our community

Traveler rating
    65
    39
    22
    10
    7
See reviews for
28
9
8
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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New York City, New York
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I've stayed at other Holiday Inn's but none that compare to the Gwinnett Center hotel. I spent 4 nights on this trip to Atlanta and absolutely loved it. Going in and out at different times for work, I met many different staffers and each one was professional, courteous and even fun. Every area of the hotel I was in was... More 

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear Bill B, Thank you very much for submitting your review of our property! We appreciate your compliment to our staff, and we will certainly pass on the kind comments. We hope to see you again in the future! More 

Seattle, Washington
Top Contributor
133 reviews 133 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Well above average for a Holiday Inn. If you are coming from out of town to an event at the Gwinnett Center, this is the place to stay. While there is no included breakfast, as long as you have a car, there are many options nearby.

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear rdeanr, Thank you so much for taking the time to submit your review of our hotel! We appreciate your kind comments. We are indeed a great choice if one is attending an event at the Gwinnett Center. We hope you get the chance to visit as our guest once again! More 

1 review
2 of 5 stars Reviewed March 11, 2015 via mobile

I had confirmation for Double room and confirmed late arrival. Got to hotel at 10 PM. They had NO double rooms left had to take King room which is CRAP for two unrelated adults.They gave us a rool away and thought that was restitution enough. I'd be wary of this place. They make promises with NO intention of honoring them!

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear lilabg My Management staff made me aware of your concerns and assured me they were resolved. If you would like to discuss futher, please contact me directly. Tracy More 

greene ny
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2015 via mobile

this location is in an excellent spot for medieval times mall of georgia but most importantly for the gwinnett arena. You could literally walked over to the arena to go to events taking place there. Our family enjoyed staying here as it was easily accessible to highway 85 and several things to do in the area. The little extra is... More 

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear justacie, Thank you for taking the time to share your experience about your recent stay at our hotel. Our goal is to offer superior service in order to make our guests’ stay a memorable one. We hope you get a chance to visit us again the next time you're in the area! More 

Contributor
16 reviews 16 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 3, 2015 via mobile

My husband I stayed the night here with teo of our kids. We was checked in quickly and courteously. The hotel is nice and clean. The indoor pool was not warm at all considering it is winter time. They do not offer free breakfast but they do have a restaraunt in the lobby with a bar and a breakfast buffet... More 

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear Beachgirl7264, Thank you so much for taking the time to review us on TripAdvisor! We sincerely appreciate your feedback. We will take your comments under consideration as we continually work to improve our guest experience. The next time you’re in the area, we hope to have the opportunity to welcome you back! More 

1 review
5 of 5 stars Reviewed February 26, 2015

My visit was an amazing experience the staff took great care of me i enjoyed the breakfast the was served every morning the ladys and the bar was just so helpful and michele was amazing the hotel staff was such a family-friendly staff that i will visit this hotel on my next personal vacation cause of such a great experience... More 

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear Jeff F, Thank you for your 5-Star review of our property! We are delighted to hear your praise for Michelle and the rest of our staff, and we will certainly pass those comments along. We hope to see you the next time you are in Gwinnett! More 

1 review
5 of 5 stars Reviewed February 26, 2015

I was in town on a business trip and had a great stay at the hotel. I would recommend this hotel to anybody. Great people. Great service. Clean rooms. Had drinks and dinner at the bar a few nights and the service was very good.

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear Eric A, Thank you so much for submitting your review of our property! We are pleased to hear you enjoyed your stay with us. Great service is something we all take great pride in, so we appreciate your feedback. We hope you get the opportunity to visit us again! More 

Augusta, GA
Contributor
15 reviews 15 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 11, 2015

Stayed overnight during a business trip to Atlanta. From first arriving to be helped quickly by the friendly staff at the front desk to the nicely appointed and spacious room I was very pleased with the property. Didn't get to use the exercise room or pool, but the hotel lobby is well done with a trendy restaurant and mini market.... More 

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear Chuck30813, Thank you so much for your review of our hotel. We are so pleased to hear that you enjoyed your stay with us. Our service is something that our team takes great pride in, so we value your feedback. We hope you have the chance to visit us again in the future! More 

McDonough, Georgia
1 review
5 of 5 stars Reviewed February 9, 2015

I recently stayed at this hotel because of its location to Gwinnett Center and was extremely happy with my stay. There was an out of town hockey team staying there and they did not check out until 4:00 so it made it very hard on the hotel to get all the rooms cleaned up and people checked in (because of... More 

Was this review helpful? Yes
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Dear JanLJenkins, Thank you so much for your review of our hotel. We are delighted to hear you enjoyed your stay with us. Customer service is something our staff takes great pride in, so we value your feedback. We will pass your kind comments along to David and Laurie. We hope you will visit us again! More 

Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 31, 2015

Typical chain hotel. Big lobby, no heart. Four guys, we need two large beds. They don't have that, how about two rooms? Can we have a fold up bed, no it's a fire hazard. Continental breakfast, $7. Pet friendly, $25. I'll stay with the little guys where they know what I like, queen beds, no charge dogs, and complimentary breakfast.

Was this review helpful? Yes 1
TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett Center, responded to this review

Thank you for your candid review. We appreciate your comments and will share these with our team so that we can continue to improve our services. More 

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