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Gwinnett Place Mall Extended Stay Hotel

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3720 Steve Reynolds Blvd, Duluth, GA 30096 (Formerly Sun Suites of Gwinnett)
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1 room 1 adult
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Gwinnett Place Mall Extended Stay Hotel
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32 Reviews from our TripAdvisor Community

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5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Good stay checked in fast just. There is no iron in rooms, but they let us borrow one and desk is usually closed. There is only one entrance to the hotel. Other than that it was a good stay for us. Staff was OK

Helpful?
Thank Maria R
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 26, 2015 via mobile

I had the most by far customer service. Lucy was the best she took the time to make sure the family and I had what we need. She's want out of her way management was terrible, she should be running for president.

Helpful?
2 Thank Hoffman J
SunSuitesGwinnett, General Manager at Gwinnett Place Mall Extended Stay Hotel, responded to this review

Its always nice to get the feedback of our guest. I will be sure to pass this compliment on to Lucy! Thank you for taking the time to share your experience. We strive to provide excellent customer service at Sun Suites Gwinnett. More 

Duluth, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

I had booked a room online @ Sun Suits inn and informed the agent that I have to dogs and if that would be a problem and the agent said No. Upon arrival and checking in I was informed by Lucinda that they can accommodate one dog. I am a fur lover and I can not do without my baby's... More 

Helpful?
2 Thank Jennifer M
Marietta, Georgia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 31, 2014

I stayed at Sun Suites in Duluth for Seven long months I worked down the road and my wife and I stayed here with our young son. I started by being charged a deposit on my Bosses credit card with his approval I checked in and was told I would get this waved back to me once i had been... More 

Helpful?
4 Thank Roger D
SunSuitesGwinnett, General Manager at Gwinnett Place Mall Extended Stay Hotel, responded to this review

First, I am very sorry for your experience. I only wish you had addressed this concern directly with me. I do not remember you mentioning anything concerning the issues you describe in your guest feedback the night of December 15th during our conversation at the front desk when I personally checked you out, or any other time during your stay... More 

Roswell, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 23, 2014 via mobile

Not somewhere I'd want to stay super long term, but while looking for an apartment its great. Super affordable rates and no crime. I would recommend to my friends. Only thing negative is they charge for coffee packets and no continental breakfasts.

Helpful?
1 Thank MCOBrien06
Pigeon Forge, Tennessee
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 21, 2014 via mobile

This is the most family oriented motel I have ever visited. Very professional staff. No problems with the front desk. Clean family based operation . Would go back anytime I am in town . They have kitchens and weekly rates . I give the staff a 10 out of 10. Yay sun suites !!

Helpful?
Thank Lewis C
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 19, 2014

I stayed at this slum for nearly 5mths. I was relocating from out of state! I guess I should start by saying I know folks will leave a bad review cause they got kicked out for not paying rent. I'm not that one. There are roaches, toilet leaked and ran. I called 5 times for someone to help....nothing. The manager... More 

Helpful?
2 Thank Caitlin2886
SunSuitesGwinnett, General Manager at Gwinnett Place Mall Extended Stay Hotel, responded to this review

Valued Guest, I am so sorry to hear of your experience while staying with us. I want you to know we take community feedback very seriously. I wish you had contacted the General Manager with your concerns at the property level so we could have addressed them at that time. I definitely will be looking into this matter further. Thank... More 

1 review
5 of 5 stars Reviewed October 30, 2014

The front desk agents are always pleasant and knowledgeable of the area. The cleaning staff are nice, and do a good job. The staff overall have no problem accommodating there guest to ensure a pleasant experience.

Helpful?
Thank Erichquest
SunSuitesGwinnett, General Manager at Gwinnett Place Mall Extended Stay Hotel, responded to this review

Thank you so much for your review. We are always making strides here at Sun Suites Duluth to improve the guest experience, customer service and quality daily. Your feedback is valuable information and we appreciate your business. I am so glad you shared your experience. Please come see us again. I will share your comments with the staff! Thanks again! More 

1 review
5 of 5 stars Reviewed October 29, 2014 via mobile

My family recently stayed here because it was 25-30 minutes from me and they were happy to say they stayed. They're an older couple so they like their peace and quiet when going to bed and they were able to get that at Sun Suites. They're not tech savvy so I figured I'd do the review for them. If you're... More 

Helpful?
Thank True_Reviewer_B
Duluth, Georgia
1 review
5 of 5 stars Reviewed August 5, 2014

my stay there was quite an experience and everyone were so nice.the staff was very courteous.security made me feel very safe.close to all the local shopping areas.plenty of surrounding places to eat.20 minutes from downtown Atlanta.

Helpful?
Thank nicole496
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