The overall value is amazing although they do try to nickel and dime you as far as if you have more than one person they make sure they charge you addition (which is no different than other hotels.) The room was overall clean and MOST of the hotel staff was friendly with the exception of the very person I would think would try to bend over backwards for the guest which is the manager. This Karen...she was just as hateful as they came...that is unless you are African American..then you will get true courtesy. She was just downright condescending and rude..even got loud with me! Don't get me wrong..the hotel was great, the location was wonderful but how can someone stay at a place where the main person that runs the show is so hate filled and rude? more