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Hyatt Place Duluth/Gwinnett Mall

#10 of 22 Hotels in Duluth
Certificate of Excellence
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3530 Venture Parkway, Duluth, GA 30096 (Formerly AmeriSuites)
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Hyatt Place Duluth/Gwinnett Mall
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Hyatt Place Duluth/Gwinnett Mall
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165 Reviews from our TripAdvisor Community

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Traveler rating
    58
    53
    26
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    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (165)
  • Mar-May only
    (36)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (34)
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Unionville, NC
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This is the third Hyatt hotel I have stayed in and the third time I have been dissappointed. Upon entering the hotel, I wasn't sure if it was the bar or the reception desk. Turns out it is both. The hotel lobby is very small and not very inviting. The room was small and dated. The carpet had lots of... More 

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San Antonio, United States
4 of 5 stars Reviewed 4 days ago NEW

Our stay was quick and after a long day of work, Hyatt made it very comfortable to come home too. The hotel is modern and clean, staff was always happy and welcoming. Thank you for making this week away from home comfortable. This was my first time staying at Hyatt Place but have made my next reservation in Dallas at... More 

Review collected in partnership with Hyatt Hotels

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Panama City Beach, Florida
Level Contributor
5 reviews
2 of 5 stars Reviewed 1 week ago NEW

We had a horrible experience. We arrived to have our reservation messed up. We finally got to the room. The box springs on the bed were cracked and the bed was like a trampoline if you moved it was like jumping on a trampoline. Maintenance was great and got us new box springs right away. We were really disappointed with... More 

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Charlotte, North Carolina
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago via mobile

Cleanliness is a major requirement for me. The hotel lobby is nice, clean, and well kept; however, the rooms are a different story. Our room had mold around the closet area, it smelled musky, and when I pulled back the covers to spray it down with Lysol, there was cat hairs on it. The bathroom was so small, I had... More 

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Indianapolis, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Traveling through Atlanta can be a harrowing experience - allow for plenty of time due to traffic. This one is right off the 85 in Duluth area. We were very pleased with the location and accommodations at a reasonable rate.

Review collected in partnership with Hyatt Hotels

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Duluth, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was very clean, the personnel were very pleasant and helpful. The rooms are nicely designed except for the bathrooms and there was no microwave in the room. I would definitely stay here again.

Review collected in partnership with Hyatt Hotels

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Chatsworth, United States
1 review
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay very much. Best nights sleep we've had in a while. Clean and comfortable. Very kind and caring staff. Delicious breakfast and good full bodied coffee. Mattress was very comfortable and enjoyed the spacious sitting quarters. Water pressure was fabulous, loved the shower stall. Pool was just the right temperature. We would recommend this hotel to our... More 

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Duluth, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Hotel room was small and uncomfortable. The staff did not change linen daily, the noise level was out of control, the keys did not work properly, the elevators were extremely slow, the food on the breakfast bar was cold and limited in choices, the staff was friendly and helpful, but the overall hotel was a mess.

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Florida City, Florida
2 reviews
2 of 5 stars Reviewed 2 weeks ago

The staff were great, but the rooms were terrible, the toilet & shower are in a 5'x5' space you can barely stand in. The sink is outside the door of the toilet. There is no electrical outllet by the beds so if you want to charge your phone or work on your computer you have to use the desk.

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Washingtonville, New York
Level Contributor
7 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

First off possibly the most friendly, efficient, and energetic staff I have had the pleasure of staying with that being said there are some issues. The hotel needs updating. The carpets and furniture are stained and in disrepair. The carpets in the room are downright disgusting. Bring sandals to walk around the room in. There is also a feeling that... More 

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