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Hyatt Place Duluth/Gwinnett Mall

3.0 of 5 3530 Venture Parkway, Duluth, GA 30096 (Formerly AmeriSuites)
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Hyatt Place Duluth/Gwinnett Mall
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Hyatt Place Duluth/Gwinnett Mall
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113 reviews from our community

Traveler rating
    36
    34
    23
    10
    10
See reviews for
24
12
17
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati, Ohio, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

One of the reasons I look for Hyatt Place hotels when traveling is their customer service. It simply can not be topped!! The ONLY thing I was disappointed about was the breakfast selection. Normally, Hyatt Place hotels have phenomenal selections for their breakfasts every morning. This time I ate a cup of yogurt and went on my way. Otherwise, the... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago

It's a nice hotel with decent rates and a free breakfast and wifi. The staff seemed very unhappy and we heard many of them talk about applying elsewhere to work. We even witnessed one employee being reprimanded right in the breakfast cafe in front of guests! Unprofessional and it appears management seems to cut corners wherever they can at this... More 

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Oakwood, Georgia
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here overnight for a concert at Wild Bills (within walking distance) and even though we only live 30 min north of Duluth, we felt like we were at an upscale downtown hotel. Rooms were beautiful and spotless! Staff very friendly. We really enjoyed our overnight getaway & would absolutely return!

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Alaska
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Our room was clean, the staff was outstanding and the bed was super comfy. The shower was great with strong water pressure and a good shower head. The issue I had with the bathroom was the clearance between the toilet bowl ad the door. About 1/2" was all there was and I basically had to step into the shower to... More 

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South Carolina
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a Great stay a few weeks back.... friendly staff, cost efficient, close proximity to the mall and great restaurants. Only 20 minutes from downtown Atlanta. GREAT option if you're looking to spend a night or 2.

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Louisville, Kentucky
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 20, 2014

Image our surprise when we unfolded the sofa bed & found a dead bug. My wife thought it was a roach but the hotel said it was a palmetto bug. Either way it was disgusting. All the offered to do was to move us or to super clean the room. We opted for the latter but returned to find only... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 6, 2014

The staff was very friendly but that cannot make up for the safety and the quality of a person's stay. I was in 619 last night. The outlet in the room near television no lie sparks and shorts makes zap noises,luckily I was not harmed. I couldn't use the plug nor plug my Playstation nor laptop into the television. When... More 

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Cary, North Carolina, United States
Contributor
16 reviews 16 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 25, 2014

This review has very little to do with the staff and everything to do with the hotel and location. I've always considered Hyatt a bit on the "luxurious" side based on previous experiences. Unfortunately, this Hyatt wwas not that. While the staff and breakfast were awesome, the hotel itself needed a little more love. I stayed for 2 weeks on... More 

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Snellville, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 20, 2014 via mobile

Always nice and clean accommodations. The breakfast is way past Hampton Inn and other hotels. I appreciate the executive business environment throughout the property. Great personal service even at 1:30 am check-in from traveling on the road. The am attendant extended at late check out of 2pm which was thoughtful. Small disturbance of young adults in the early morning, but... More 

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Albuquerque
Top Contributor
107 reviews 107 reviews
32 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed October 15, 2014

we enjoyed our visit here in September, 2014. The property is ideally located near I-85, The hotel is beautifully landscaped, clean and very well run. Everyone we encountered here, in particular Aisha, were so pleasant and professional. Our room was comfortably appointed and always clean. We appreciated the convenience of a small refrigerator. The air conditioner did a great job... More 

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Additional Information about Hyatt Place Duluth/Gwinnett Mall

Address: 3530 Venture Parkway, Duluth, GA 30096 (Formerly AmeriSuites)
Phone Number:
Location: United States > Georgia > Duluth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Duluth/Gwinnett Mall 3*
Number of rooms: 125
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Also Known As:
Hyatt Place Duluth/Gwinnett Mall Hotel Duluth
Hyatt Duluth Gwinnett Mall
Duluth Hyatt

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