I visit my sister and her family every other month...this is my new favorite, primarily due to location. I know Atlanta fairly well...I usually stay near a mall - either Perimeter or Gwinnett. Although I have two favorites in the Perimeter Mall area, the Hyatt Place is my favorite in the Gwinnett Mall area. The hotel is very clean. The... more

My husband and I had reservations at this hotel for several months, and we arrived with confirmation in hand - only to be told that the people in front of us had gotten the last available room. Please understand that this was told in a very dismissive manner by the front desk clerk. His attitude deteriorated when questioned about what... more

When you fly into Atlanta and stay in the hotel you expect the room to have; 1. a working fridge 2. TV remote control to work "all the time" 3. hair shampoo and conditioner 4. just coffee and no creamer or sugar The fridge did not keep my water cold, even though the fridge was running and I tried to... more

My husband and I just stayed at this hotel from 10/24-10/26 as we were there for the weekend to see Weezer!! The hotel location is great. Right off the highway, pretty much on restaurant row. It's right next door to a huge mall. Our purpose was to be close to the Gwinnet Arena which was about 8 minutes down the... more

Had to be in this area on business. I did self check in b/c the guy at front looked busy helping someone else. It was very easy and efficient. My room smelled, like stale cheetos or something, not sure. But I was so tired and only was staying one night. The AC was loud, I slept with ear plugs. It... more

I booked a smoking room on the hotel website. Smoking rooms were listed as available. When I arrived, I was told that the entire hotel was non-smoking. My room was non-refundable after 72 hours so I could not move to a different hotel. The desk clerk said that all hotels in Gwinnett Co. had a smoking ban - I can... more

ABOVE AVERAGE FOR THE PRICE I PAID!! Hotwire got me this room for $49.00 plus tax the day before our stay. They did a great job revamping the hotel which feels very urban. Reading other reviews about how close to the highway this was, I asked for a room that was along the service road instead and didn't have any... more

The staff was friendly and helpful, and even asked if we would be attending the NIN's concert at the Gwinett Center and if we needed a taxi. We didn't need the Taxi, but were very impressed that the staff seemed to know why we were staying there. The Guest Room was extremely large and clean. The bed and pillows were... more

I stayed at this hotel for 4 nights and I was very impressed. The quality of the room I stayed in was outstanding, the staff were very friendly and the bed was just to die for. I am not one to have breakfast or any meals at all in hotels, so I cannot comment on the quality of the food... more