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All 23 Duluth hotels

Hyatt Place Duluth/Gwinnett Mall

3.0 of 5 Hotel   |   3530 Venture Parkway, Duluth, GA 30096 (Formerly AmeriSuites)
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64%
Ranked #15 of 23 hotels in Duluth
A recent review
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  • Reviews (91)
  • Photos (33)
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91 people have reviewed this hotel

Traveler rating
    30
    27
    16
    8
    10
See reviews for
20
10
16
37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
5 of 5 stars Reviewed 5 days ago NEW

I just want to thank Tia, Naika, Constance, LaTrenda, Salou, Torey and Felicia for such an awesome job! Everyone one was courteous polite and always gave everyone in my party prestige service. As being in a customer service myself, it can be very hard dealing with so many personalities. I can't express how thankful and happy I was able to... More

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Los Angeles, California
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed June 11, 2014

The Pros: The staff is VERY friendly at I give them credit for at least trying to problem solve. The breakfast is passable The lobby area is nice and clean. Cons: The hallway carpets are dirty and need to be removed or deep cleaned The layout of the room is ridiculous, a huge living room space but a bathroom that... More

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1 review
4 of 5 stars Reviewed May 14, 2014 via mobile

I stayed at this hotel for one night for work. The staff was friendly, their little bar area was cute, their sweets for late-night snacks are phenomenal. The room however had a few little issues. Mainly that they still have the air-conditioners in the windows and it didn't keep the room very cool at all. I slept on top of... More

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Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed May 9, 2014

After a long day and too many long commutes, I stopped here on a whim on my way home from work because I needed to be at Gwinnett Arena in the morning. I got the last room available. I wasn't sure what to expect because I hadn't researched it as I usually would. The room was spacious. Large couch and... More

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1 review
5 of 5 stars Reviewed April 27, 2014

I attended a meeting at this location and was very impressed with the set up of the meeting space, the cleanliness of the hotel and the professionalism of the staff. Everything we needed was promptly provided. As a travel agent I wanted to let you know...you guys Rock! Phelps.travelbiz@gmail.com

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Miami, Florida
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 30, 2014

We select his hotel in our way to the Great Smoky Mountain National Park, More than happy!!! our experience was flawless, we were so happy we made a reservation in Jacksonville in the same hotel. Rooms are ample, with 2 full beds and queen sofa bed really comfortable...enough room for our family with 3 kids (14-10-4) plus granpa joining our... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 16, 2014

The desk people were wonderful and seemed truly caring. The room was a nice size although I felt that the housekeeping needs to check the alarm clocks to make sure they are not set to go off when people are not in the rooms. My kids heard the alarm clock going off all during the night I however slept through... More

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Asia
Top Contributor
67 reviews 67 reviews
46 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed January 22, 2014

HORRIBLE STAY! After a long day check in to the hotel go to sleep immediately. After a while I got a backache eventually it is the mattress they hurting my back. Due to the tiredness, I was thinking it is my own condition. Eventually i have to drag myself to the soft which is very dirty! End up I was... More

Was this review helpful? Yes 1
Chattanooga, Tennessee
Top Contributor
133 reviews 133 reviews
43 hotel reviews
88 helpful votes 88 helpful votes
1 of 5 stars Reviewed January 6, 2014

As a loyal Hyatt customer, I would rather give up any points or rewards available rather than stay at this hotel again. I wouldn't even stay here for free. No offense to the staff, because the night workers weren't bad, but this is one of the worst hotels I've ever stayed in. To begin, the place is run down. The... More

Was this review helpful? Yes 3
Rincon, Georgia
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 29, 2013

The problem with Hyatt Place is that they all look the same. That being said, it's not a bad thing. The room is spacious, clean and stylish. The breakfast is okay, just not my thing. I've stayed at this location several dozen times over the past few years. There are several restaurants within walking distance and it's not bad at... More

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Additional Information about Hyatt Place Duluth/Gwinnett Mall

Address: 3530 Venture Parkway, Duluth, GA 30096 (Formerly AmeriSuites)
Phone Number:
Location: United States > Georgia > Duluth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Duluth/Gwinnett Mall 3*
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Also Known As:
Hyatt Place Duluth/Gwinnett Mall Hotel Duluth
Hyatt Duluth Gwinnett Mall
Duluth Hyatt

33 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
125

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