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All 13 Douglasville hotels

Comfort Inn

2.5 of 5 Hotel   |   5487 Westmoreland Plaza, Douglasville, GA 30134
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72%
Ranked #3 of 13 hotels in Douglasville
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 days ago
UpperCapeResident
  • Reviews (49)
  • Photos (13)
  • Amenities
  • Room tips (7)
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49 people have reviewed this hotel

Traveler rating
    21
    13
    9
    3
    3
See reviews for
16
9
3
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Top Contributor
70 reviews 70 reviews
30 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was remodeled since our last visit three years ago. It is refreshed and improved. The staff was pleasant and friendly. Rooms were clean and comfortable. Wifi and breakfast was great. Excellent value for the price in urban neighborhood of Atlanta.

Was this review helpful? Yes
Angela C, Guest Relations Manager at Comfort Inn, responded to this review

Dear UpperCapeResident, Comfort, cleanliness, and customer service have to be the three most important things when traveling and we'd like to thank you for noticing we provide them all. It is so wonderful to hear when a guest is happy and have enjoyed their stay a second or even third time over many years. I will share your comments with... More

Atlanta, Georgia
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My request for early check in was honored with ease. The hotel is basic but fresh and clean. The staff welcoming. A call to the front desk to quiet the kids on a bus trip ( made at 11:00 pm) plus my ear plugs, allowed for a good night's sleep. All the basics for a quick overnight stop.

Was this review helpful? Yes
Angela C, Guest Relations Manager at Comfort Inn, responded to this review

Dear ZanAA1987, Thank you for taking the time to write a review about our hotel with such positive feedback! I have shared your comments with the staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More

East Coast
Top Contributor
105 reviews 105 reviews
82 hotel reviews
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived well before check-in and were told our room was not ready. It was imperative that we get settled as we had to dress for an event. The front desk worked until they found one that was near ready and the second it was, sent us up. There were some noise issues but there was a large group in... More

Was this review helpful? Yes
Angela C, Guest Relations Manager at Comfort Inn, responded to this review

Dear Giggy, Very kind words, we thank you! We appreciate you comments and your understanding about certain issues, and hope we were able to accommodate you well during your entire stay. I have shared your comments with the staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we... More

Pauline, South Carolina, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 11, 2014

Very friendly staff made the check-in process quick and easy. Clean rooms and nice bathrooms with plenty of towels. The beds were very comfortable and all 4 of us slept well. All of us remarked how quiet it was in the rooms even though it's right next to the interstate. Breakfast was good with a different hot item each of... More

Was this review helpful? Yes 1
Angela C, Guest Relations Manager at Comfort Inn, responded to this review

Dear Jeff R, Thank you for taking the time to write a review about your recent visit with us. We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Wausau
Top Contributor
78 reviews 78 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed January 16, 2014

Decided to stop for the night. This was again the first property we came to. The rooms were OK but not great. We didn't get much sleep as the rooms were very noisy. Breakfast was not very good. Not much to choose from or fresh.

Was this review helpful? Yes 1
Ronald C, General Manager at Comfort Inn, responded to this review

First I would like to thank you for visiting our property and taking the time to write a review. I am aware of the monotony which most hotels breakfast bars consist of. This is why I have gone above and beyond to offer 40+ breakfast items which exceeds Comfort Inn and Choice Hotels minimum requirements by almost double. Even with... More

Tupelo, Mississippi
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 26, 2013

This Comfort Inn right outside Atlanta has become our second home. We live between two cities because of our work. Over the year we have been able to rest here and be treated well by kind and thoughtful staff persons. Highly recommend.

Was this review helpful? Yes 2
Angela C, Guest Relations Manager at Comfort Inn, responded to this review

Dear DrWill R, We love repeat guests! Thank you for the great words about the hotel. When a guest comes back by choice we know we are doing something right. There are so many options today it really is all about the customer service. Our team offers great customer service and they truly enjoy what they do. We look forward... More

Lenoir NC
Top Contributor
92 reviews 92 reviews
6 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed December 22, 2013

We chose to stay at this property based on ratings we read here. We were in town for 1 night to attend a party. The check in process was Ok, but I wasn't given the Wi-Fi sign in information. When I tried to call the desk to get it..the phone didn't work. The next thing I know my wife is... More

Was this review helpful? Yes 1
Angela C, Guest Relations Manager at Comfort Inn, responded to this review

Dear stndglasLenoirNC, We appreciate knowing the things that please you as well as those areas that need our attention. It is our goal to provide the high quality standards you have become accustomed to. I am sorry to hear that you were not pleased with your stay at our hotel. I sincerely apologize for any inconveniences you experienced during your... More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 22, 2013

We stayed at this hotel one night and were greatly impressed. It was very clean, pet friendly, and the staff were very friendly. The pet-designated room was a good size, and all members of our family (the cat included) had a restful and enjoyable evening. The complimentary continental breakfast gave us the energy we needed in the morning to get... More

Was this review helpful? Yes 2
Angela C, Guest Relations Manager at Comfort Inn, responded to this review

Dear Jerry L, Comfort, cleanliness and customer service have to be the three most important things when traveling and we'd like to thank you for noticing we provide them all. It is so wonderful to hear when a guest is happy and have enjoyed their stay. I will share your comments with the team and we look forward to serving... More

Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2013

This Thanksgiving I visited my family in Georgia and stayed at the Comfort Inn. The staff was friendly and professional. The hotel was clean and decorated nicely for the holiday. For the price I paid for this hotel, I should rate my stay as excellent. I was truly surprised to find such a great deal, for such a nice place... More

Was this review helpful? Yes 2
Angela C, Guest Relations Manager at Comfort Inn, responded to this review

Dear Myra1234, Thank you for taking the time to write a review about our hotel with such positive feedback! I have shared your comments with the staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We will... More

Robbinsville, North Carolina
Top Contributor
51 reviews 51 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 28, 2013

I was pleased to have spent last night in the Comfort Inn in Douglasville, GA. I have been staying at a different choice property in the area for years, but never at this one. Even with it's location close to the interstate, it was amazonaly quiet. The room was large, well furnished and very clean. The room appeares to be... More

Was this review helpful? Yes 2
Angela C, Guest Relations Manager at Comfort Inn, responded to this review

Dear Robert G, Thank you for taking the time to write a review about your recent visit with us. We very much appreciate and value you feedback and will share it with our team. Your response will service as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

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Additional Information about Comfort Inn

Address: 5487 Westmoreland Plaza, Douglasville, GA 30134
Phone Number:
Location: United States > Georgia > Douglasville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
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Also Known As:
Comfort Inn Douglasville
Douglasville Comfort Inn

13 photos of this hotel

Management photos: Courtesy of the property manager

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Bathroom (1)
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Other (6)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Douglasville #4 Business Hotel in Douglasville
Hotel Class
Official Description (provided by the hotel)
Visit The Comfort Inn, Douglasville, Georgia a tranquil high ceiling lobby property with ambient music to usher you in to a blissful stay. Our designated "Your Morning Breakfast" is full of hot and delicious options, making breakfast at the Comfort Inn Douglasville the perfect way to start your day. Our food offering consist of eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. Guests of this Douglasville, GA hotel are also invited to enjoy the exercise room, with an elliptical machine, weights and treadmill as well as our Outdoor Pool. Business travelers to our Georgia hotel will appreciate conveniences like our business computer and access to copy and fax services including complimentary long-distance calls including Canada. We almost forgot, you generally stay for the rooms. Not only do we have the above standard rooms in regards to cleanliness, we also have rooms with full-size kitchens. This way, you not only feel like you're at home, but you can cook one of your home recipe. Stay with the Comfort Inn, Douglasville, GA, we provide more than just a room. ... more   less 
Number of rooms
69

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