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Comfort Inn

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5487 Westmoreland Plaza, Douglasville, GA 30134
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Best prices for: 1 room 1 guest
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64 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (64)
  • Mar-May only
    (12)
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    (21)
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    (18)
  • Dec-Feb only
    (13)
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Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Im so glad I chose this hotel. Its situated along a road, right off the interstate, with a few other budget style hotels. I noticed that this one in particular was the only hotel with inside room access. A bonus when you think of security. The hotel was clean. The rooms were clean. And the beds were comfortable. The only... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed for one night and found it a decent place to stay on a budget. We were situated close to everything in town, yet off the main road a little. The room was clean and comfortable. The breakfast was quite good and included fresh fruits and breakfast meats, as well as the usual array of continental items. I would... More 

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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff very kind and knowledgeable. Check in clerk was the best thing this hotel has going for it. Breakfast kept well stocked. Stained carpet in room and beds are worn but comfortable. Thin walls and ceilings. Could hear everything around us. The hallways and lobby were kept clean.

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Miami, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel looked so much better than the pictures I found online. I got there and they had done a recent renovation of the rooms and I was so excited to see that the room I got far exceeded the price I payed. I mean the pictures on here really don't do this hotel any justice. This was an in... More 

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Ocala, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 23, 2015 via mobile

I made a reservation for a graduation on Memorial weekend. When we arrived they said our reservation was cancelled but the nice man at the counter found us a room and honored the price that was quoted to us originally. The room was very clean. The bed wasn't the most comfortable bed I have been in but it certainly wasn't... More 

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Kelowna, Canada
2 reviews
4 of 5 stars Reviewed May 4, 2015

We stayed here the day before the race and the day of the race. The rooms were big and bery nice breakfast is included and they have a good variety, ceral, eggs waffles etc. All around we would stay there again.

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Gardendale, Alabama
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 4, 2015

The staff are wonderful! The room was very clean - all we saw of the motel was clean. The reason for only 3 stars is due to the bed. It was disappointing to see how little thought was put into the bedding, considering we stayed there to sleep. The mattress was horrible. The sheets must have been very old. They... More 

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Antioch, Tennessee
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed March 22, 2015

I had a pre-paid guaranteed reservation at this hotel for two nights for a family trip to Six Flags over Georgia. We had reserved a non-smoking room with two queen beds.There were 3 people on the trip. Upon arrival we were given the keys to room 205. when we entered the room we found there was only one bed not... More 

Was this review helpful? Yes 1
Angela C, Guest Relations Manager at Comfort Inn, responded to this review

Dear ravenrick11255, Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit to our property. I have shared your feedback with our entire team to ensure we handle these types of situations differently in the future. I would like to personally apologize for the issues you encountered during your time hear... More 

Santa Maria, CA
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 2, 2015

We arrived around 10:30 pm after a 500 mile drive that started that same morning. Location was convenient, right off interstate 20. We were tired and with the temperature around 37-38, we were very much looking forward to crawling into a nice comfy bed!!! While the mattress was comfortable, the thin sheet and bed cover was totally NOT appropriate for... More 

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Angela C, Guest Relations Manager at Comfort Inn, responded to this review

Dear DKlnge, We appreciate knowing the things that please you as well as those areas that need our attention. It is our goal to provide the high quality standards you have become accustomed to from other hotels. I'm pleased you were able to enjoy your stay with us and I will be sure to share your comments with the team... More 

Corpus Christi
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 17, 2015

Pros: good complimentary breakfast which included make your own waffles, eggs, sausage, cereals, muffins, juices, etc. Mattress not top notch, but it was okay; the comforter on the bed was very nice. Room was clean and comfortable. Staff was pleasant (and the one who was a tiny bit curt we forgive because we arrived late right before she was getting... More 

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Angela C, Guest Relations Manager at Comfort Inn, responded to this review

Dear Dorie_Althauser, Thank you for taking the time to write a review about your recent visit with us. We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

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