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All 7 Douglas hotels

Holiday Inn Express Hotel & Suites Douglas

2.5 of 5 Hotel   |   1636 South Peterson Ave, Douglas, GA 31534
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Holiday Inn Express Hotel & Suites Douglas
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Ranked #4 of 7 Hotels in Douglas
A recent review
4 of 5 stars Reviewed May 25, 2014
mrtlc67 Port Charlotte, Florida
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38 reviews from our community

Traveler rating
    10
    13
    3
    5
    7
See reviews for
9
Couples
0
3
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Homewood, Alabama
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 19, 2014

In spite of the horrible management, the front desk and housekeeping staff are wonderful. During my stay, I noticed many things wrong with this hotel. I arrived late, and found the doors would not close as they should for the protection of the guests and the staff. The front desk clerk was very sweet. She told me management was working... More

Was this review helpful? Yes 5
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Douglas, responded to this review

Dear Kate J, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail... More

Port Charlotte, Florida
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 25, 2014

I stayed back in March and reviewed on there own web page, but with such friendly service at the front desk I wanted to share here as well. The check in process went very smooth and the young lady behind the desk even offered a great dinner suggestion. I was in Douglas on business and had never been there before... More

Was this review helpful? Yes 1
Turlock, California, United States
Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 7, 2014

This is a typical HI Express - not to many frills, but a clean well run place none the less. Typical breakfast. I will say that the staff was great and responsive to my questions and requests. Wouldn't hesitate to stay there again.

Was this review helpful? Yes
Atlanta, GA
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed April 11, 2014

Stay at a hotel and getting a clean room is a good thing. But this time we had two different rooms between our group and one room was clean while another needed repair. Breakfast was a waste of time. As someone said, the heated pool was not heated at all. The sauna does not work and the hot tub has... More

Was this review helpful? Yes 19
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Douglas, responded to this review

Dear RedTraveler23, Thank you for taking the time to write us a review regarding your recent stay. We are sincerely sorry to read about your negative experience over some of the hotel facilities. Rest assured that your comments will be looked into and take actions accordingly. The feedback we receive from our valued guests, like you, enables us to target... More

Savannah, Georgia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 1, 2014

I was traveling for business and ended up here for 2 nights. I had stayed here a couple of years back and it was great....this time just ok. I am not sure what has happened to the property but it is still fairly knew but not impressive. The check-in was ok, breakfast ok, room ok....not one of those "I am... More

Was this review helpful? Yes 11
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Douglas, responded to this review

DearLSanders810, First of all, thank you very much for your recent stay at our hotel. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. It is regrettable we fell short of your expectations this particular day. We appreciate you bringing your concern to our attention... More

Atlanta
Contributor
16 reviews 16 reviews
15 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed March 31, 2014

After my experiences at this hotel, I will not be staying here in the near future. Not even if they paid me. And as a frequent traveler, I have or had a complimentary room I had earned at this hotel and I cancelled it and booked another room, at another hotel and gladly paid full price. A few things we... More

Was this review helpful? Yes 27
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Douglas, responded to this review

Dear weekend_traveler_9, Thank you for your review about your stay. It is truly unfortunate to see that you did not fully enjoy your time at the hotel. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to... More

Indianapolis, IN
Top Contributor
56 reviews 56 reviews
45 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 10, 2013

I was briefly in Douglas on visit, walked in to this property and received a great rate on the spot. This hotel is in line with most of the Holiday Inn Express's. It was clean, the staff was super nice and the cookies in the lobby were actually good. Came with the standard free breakfast they offer, for the price... More

Was this review helpful? Yes 1
Smyrna, Georgia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 17, 2013

We had two rooms reserved for a chess tournament. Our reservation came through perfectly and they honored our request for adjoining rooms. A plus! The suite rooms are very spacious and kept well. One minor point - the shampoo bottles are difficult to tell if full or not and my shampoo bottle was almost completely empty. I was already in... More

Was this review helpful? Yes 7
Playa del Carmen, Quintana Roo, Mexico
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 10, 2013

This hotel was a pleasant surprise for such a small town hotel. The room was very spacious and the bathroom was a good size as well. The staff for check in and out made the process go quick and painless. Their breakfast was good and enough to get me on the move. The air and the wifi worked good as... More

Was this review helpful? Yes
Lancaster, SC
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 30, 2013

I have stayed at the Holiday Inn Express in Douglas on several occasions and have always been pleases. Fast and friendly check-in each time and the rooms have always be in good shape. Always fresh and clean. Bed was very comfortable and had a great air conditioner which was nice in that HOT Georgia heat ! Wi-Fi was usually pretty... More

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Additional Information about Holiday Inn Express Hotel & Suites Douglas

Address: 1636 South Peterson Ave, Douglas, GA 31534
Phone Number:
Location: United States > Georgia > Douglas
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Douglas 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Douglas
Holiday Inn Douglas
Douglas Holiday Inn

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