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Holiday Inn Express Hotel & Suites Douglas

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1636 South Peterson Ave, Douglas, GA 31534
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Holiday Inn Express Hotel & Suites Douglas
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Holiday Inn Express Hotel & Suites Douglas
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53 Reviews from our TripAdvisor Community

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Traveler rating
    17
    17
    5
    6
    8
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3
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (23)
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Bay County, FL
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We spent a weekend here recently. Check in was efficient. However, the front desk was rarely manned. Almost every time I walked by, there would be a sign asking you to ring a bell for assistance. That is a serious breach in security. This was our third stay since 2012. The breakfast is still absolutely awful. Hard egg-like product, Doesn't... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 18, 2015 via mobile

I will book at another location on my next visit to Douglas. For the $'s the service, food, and room should be much higher quality. The room smelled like it hadn't been cleaned in months. The staff paused on my check in to wait on someone different and then gave me the wrong room after being distracted. The cost should... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Douglas, responded to this review

Dear Romodog9, Thank you for being our guest and for taking the time to write your review. We are disappointed that you found our hotel unexceptional due to your negative experience you had during your stay. We would like to express our sincere apologies for the issues you had with the room, food and service you received. Rest assured that... More 

Travelers are raving about these Douglas hotels

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 16, 2015 via mobile

This is my very first review on a Hotel. I figured since I always use TripAdvisor to find a good room it was time to finally help out. We stayed at this hotel several times over the year while visiting family and had a great experience. But the last time we stayed a year or so ago we could tell... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Douglas, responded to this review

Dear Pi B, Thank you for your candid review and for being an IHG Rewards Club Platinum member. We always aim to provide an enjoyable stay to our guests and it is truly disheartening to know that we did not live up to your expectations of the IHG brand especially with the room condition and the state of the pool... More 

NEW WINDSOR
Level Contributor
385 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
5 of 5 stars Reviewed April 21, 2015

We don't usually stay at Holiday Inns but this one seemed to be the class of Douglas, Ga....It was. Clean, comfortable rooms with a nice breakfast and a staff that is friendly and helpful. We shall stay again when we pass this way in the future

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Kansas City, Missouri
Level Contributor
87 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed April 13, 2015

The hotel is at average level meaning nothing special and nothing bad I can say. normal room, normal breakfast, polite staff. Good location. We had good sleeping quality there. I would stay again if I will travel in the area.

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Lewes Beach, Delaware, United States
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 20, 2015

Room was dated and worn. No closet in room was kinda weird. No bath room exhaust fan . Was looking forward to indoor pool /spa/sauna and state of the art work out room . All of it was a dud. Pool was very cold ,was told it was at eighty. Sauna light did not work . Ceilings looked very bad... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Douglas, responded to this review

Dear Emma P, We truly appreciate you taking the time to post your review. It is always our goal to provide the best possible service and create memorable guest experiences and on this occasion we apologize for the disappointment you had with the condition of our facilities. We take the confidence our guests place in us very seriously and work... More 

Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 17, 2015

The room was nicely decorated, clean & comfortable. Although the sauna was not working, the kids enjoyed the indoor pool. We did miss breakfast though. My husband went for the complimentary breakfast about 9:30 & they had already shut down, which was surprising since it was Sunday. He was able to get a cup of coffee. We had to go... More 

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Mc Donald, Tennessee
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 27, 2015

Really enjoyed my stay at this location. The staff was super friendly. I stayed in a room that was a suite, it was very large and was stocked with paper plates, bowls, flatware, cups, and even had dish soap. Of course there was a microwave, refrigerator, and free WiFi. I love the choice of firm or soft pillows. If I'm... More 

Was this review helpful? Yes 1
North Carolina
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 7, 2015

My spouse had an interview scheduled and the family went to this hotel for a one night visit. The hotel is nicely decorated and has a nice water feature in the front of the hotel. The rooms were clean and nicely stocked with towels, shampoo, lotions, etc. the breakfast was GREAT! loved that there were several choices to choose for... More 

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Salt Lake, Utah
Level Contributor
235 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed January 21, 2015

This was a very nice HIE. The rooms were large and nicely decorated. The housekeeping staff was excellent. The bed was very comfortable. My dad was in a wheelchair and everything was easily accessible. The breakfast room is very large and the choices plentiful and well-stocked and very clean. The price was within reason for the services received and I... More 

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