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Courtyard Atlanta Decatur Downtown/Emory

3.0 of 5 130 Clairemont Avenue, Decatur, GA 30030 (Formerly Holiday Inn Decatur Conference Center)
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Certificate of Excellence 2014
Courtyard Atlanta Decatur Downtown/Emory
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Courtyard Atlanta Decatur Downtown/Emory
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175 reviews from our community

Traveler rating
    57
    81
    23
    10
    4
See reviews for
55
22
9
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Westminster, Maryland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Two of my better night's sleep. Very nice rooms, comfortable beds and easy to control temp in the room. I woke up feeling rested and relaxed. Great lobby and a very friendly staff. Was exactly what I needed for the weekend.

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Senior Contributor
23 reviews 23 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had to stay at this place for business. I will say the customer service in this hotel was phenomenal! The attendants were very polite and saw to it that all of our needs were met. They went above and beyond to make us feel welcome and at home. The beds in this courtyard were comfortable and not hard. I also... More 

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Decatur, Georgia
Contributor
14 reviews 14 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Can't beat this location if you're visiting the Decatur area. The hotel is well maintained and has everything you'd need for business or leisure trip. My only complaint is the lobby bar/coffee bar is not adequately staffed. Morning coffee took way too long and not all items were available. Later in the day, same experience with cocktails. Not a problem... More 

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Mike R, General Manager at Courtyard Atlanta Decatur Downtown/Emory, responded to this review

KimandKarla – Thank you for taking the time to provide the comments about your stay in Decatur. I’m glad you found the hotel well maintained and we provided everything you needed for your visit. I do want to apologize about the speed of service for the Bistro. I will work with our Food and Beverage Manager to ensure we have... More 

Pleasant Hill, CA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I tried to find a hotel near my brothers house in Atlanta, and I am so glad that I picked this a Courtyard! First of all, I originally made my reservations with the Marriott 800 number. Big mistake. They told me there that I couldn't book adjoining rooms for myself and my kids (one is in college) until I booked... More 

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New York State, USA
Contributor
19 reviews 19 reviews
10 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is well situated in downtown Decatur within easy walking distance of a Starbucks and local shops/restaurants. Check-in was smooth and I was given a map of Decatur with a listing of said shops/restaurants. I had what can only be described as a "blonde" moment the next morning when I was unable to get the water to run in... More 

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Simpsonville SC
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I thought for what was offered, very overpriced . And parking was minimal. There was water an inch deep on the floor of parking garage....needed waders to get to elevator! I stayed last Christmas at a Hilton. Much nicer and lower in price.

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Mike R, General Manager at Courtyard Atlanta Decatur Downtown/Emory, responded to this review

SkeeterSB – I sincerely regret that we did not provide a value for the price paid when you recently stayed with us. Our goal is to be priced in line to similar properties in the area and to offer a value given our central location. However, in this case it appears we failed to meet this expectation and for that... More 

Gurnee, Illinois, United States
Top Contributor
78 reviews 78 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 23, 2014

Very nice Courtyard hotel with excellent personalized customer service. I was doing business at Emory Hospital and this was a convenient location for that. The hotel was extremely clean and well maintained. Upon check in they were extremely polite. I had a rough flight coming out to Atlanta and when they discovered that they gave me a larger room to... More 

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Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 18, 2014

The hotel has a very nice lobby, always clean, with nice and comfortable rooms. I would have ranked the hotel a 4 if it weren't for several miscommunications and errors. First, when checking in we were asked if we had a car. When we said we did, we were given a parking card for the garage that we were told... More 

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Mike R, General Manager at Courtyard Atlanta Decatur Downtown/Emory, responded to this review

DrinksandSmiles - Thank you for taking the time to provide feedback about your recent stay. I appreciate the opportunity to receive this insight which allows our team to continue to improve. I am truly sorry that we failed to provide the experience which is expected at a Marriott. I can understand your frustration by these shortcomings. We will work with... More 

Marietta, Georgia
Top Contributor
61 reviews 61 reviews
41 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 15, 2014

Stayed at this hotel for three nights for a conference, no issues at all. In fairness, I was hardly in the room other than to sleep, but the room was clean and comfortable. The check in process was great, especially considering they had a room ready for me at 7am. Not much of a restaurant or bar, but a nice... More 

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Louisville
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 9, 2014

Starting from check-in the staff was very accommodating. I was in town for a convention and the staff worked hard to meet my groups parking needs (we were in a raised roof van). The rooms were very clean and the conference rooms were very well maintained. There is a maintenance man who works night shift who made a wonderful impression... More 

Was this review helpful? Yes 2
Mike R, General Manager at Courtyard Atlanta Decatur Downtown/Emory, responded to this review

Larry G - Thank you for taking a moment to provide a review of our hotel. We appreciate the feedback about your recent stay I am delighted to hear that you had a successful conference, enjoyed the hospitality of the staff and found the hotel clean. However, I want to sincerely apologize that we did not meet all your needs.... More 

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Additional Information about Courtyard Atlanta Decatur Downtown/Emory

Address: 130 Clairemont Avenue, Decatur, GA 30030 (Formerly Holiday Inn Decatur Conference Center)
Location: United States > Georgia > Decatur
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Atlanta Decatur Downtown/Emory 3*
Number of rooms: 179
Reservation Options:
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Also Known As:
Courtyard Atlanta Decatur Downtown/Emory Hotel Decatur
Holiday Inn Decatur Hotel
Decatur Holiday Inn

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