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Quality Inn & Suites Decatur - Atlanta East

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5300 Snapfinger Park Drive, Decatur, GA 30035 (Formerly Magnolia Inn & Suites - Decatur I 20 East)
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Quality Inn & Suites Decatur - Atlanta East
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Quality Inn & Suites Decatur - Atlanta East
Quality Inn & Suites Decatur - Atlanta East
Quality Inn & Suites Decatur - Atlanta East
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41 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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    (41)
  • Mar-May only
    (10)
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    (13)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 14, 2015

The Room was I was placed in had a black ring going around the top of tub in bathroom later to be confirmed by manager as mold. The manager offered to placed me in another room but I declined to stay at a place that mold is in clear site and still being used

Was this review helpful? Yes 1
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

As you were informed that room was out of order and somehow got back into the system. We apologized and offered you sn upgrade which you declined. Michelle Baptiste- Asst GM More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 22, 2015

Wasn't sure this hotel existed. Visited this hotel for only one night while in town. I am very impressed with it all. Everything was convenient and relatively new. The room had plenty of space and the staff conducted themselves professionally. Overall I would come back.

Was this review helpful? Yes
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We appreciate the feedback. Hope to see you again whenmin the area. Michelle Baptiste- Asst GM More 

Augusta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

From the moment I walked in the door, everyone was very, very courteous, friendly and helpful. I did not expect such good service and cleanliness. Ms. Pat was exceptional every morning. Ms Pat made sure everyone, not just myself, had everything we needed to be comfortable. Pete and Ruth of housekeeping staff greeted me every morning with warm friendly smiles... More 

Was this review helpful? Yes 2
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

Very pleased you enjoyed your stay. I will pass your comments on the the staff. Hope to see you upon your return Thanks Michelle Baptiste-Asst GM More 

Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 9, 2015 via mobile

room was clean. All three lamps need work. Switches are very worn, light won't stay on when you bump the table. Lamps were dusty. Tables were clean but not lamps. Bathroom was clean but was just showing were. Wall paper coming off at the bottom of all walls. Floor was sticky from what ever it was cleaned with.

Was this review helpful? Yes
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

Thanks for the feddback.ook forward to seeing you again when in the area. Michelle Baptiste- Asst GM More 

Travelers are raving about these Decatur hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 3, 2015 via mobile

I stayed here after having a hotel nightmare at another hotel and was pleasantly surprised! The staff was very friendly and courteous, the rooms were clean and updated, and the amenities were awesome! They provide hot breakfast, have a washer and dryer, business office with printer, swimming pool, and updated rooms! I throughly enjoyed my stay here and would definitely... More 

Was this review helpful? Yes
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We are pleased you took the time to give us feedback on your recent stay with us. We are also pleased to have turned your previous nightmare at a previous hotel into a great stay. I will pass your comments on the staff. Thank You Michelle Baptiste- Asst GM More 

West Chester, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 9, 2015 via mobile

The hotel staff was great, they were very accomadating, starting at guest services with Michelle Baptiste and Josh. Then there was Pat at the breakfast bar who went above and beyond to accomadate our family of about 20 people, plus she made sure the other guest dietary needs were meet. The rooms were clean and basic, the hotel could use... More 

Was this review helpful? Yes
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We are pleased that your family enjoyed their stay with us while visiting for the wedding. I will pass the compliments to the staff members that were acknowledged. Thanks again Michelle Baptiste- Asst GM More 

Level Contributor
9 reviews
4 of 5 stars Reviewed December 9, 2014

I travel a lot and when I experience something worth writing about, it should be noteworthy. I have had to stay at this particular Quality Inn several times on short notice and everytime the staff have been very accomodating and so professional. The rooms that I have occupied are quite spacious and roomy, clean and decorated with your normal expectations... More 

Was this review helpful? Yes
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We are very pleased that you enjoyed your recent stay . Hope you will visit with us soon when in the area. Thank You Michelle Baptiste - Asst GM More 

Savannah
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 2, 2014 via mobile

I booked a Block of rooms for my team. Was very happy with price but concerned about some earlier review but most seemed to have posted prior to renovations. Parents had a difficult time claiming their rooms if they called in the evening - staff did not appear to be trained on how to pull from the block - 2... More 

Was this review helpful? Yes
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We appreciate the feedback.lad you enjoyed your stay with us Thank You Michelle Baptiste - Asst- GM More 

Columbia, South Carolina
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 4, 2014

first of all the location of this hotel is fantastic...right off the interstate, seconds..minutes away from different establishments. the hotel itself was very CLEAN, the SERVICE was outstanding. the WEIGHT ROOM has just enough room for your work-outs which you can look right out the window to the pool area.....the suite that I had was basicly large enough to be... More 

Was this review helpful? Yes
Chella1967, General Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We appreciate the feedback. We are pleased you enjoyed your stay with us and hope to see you when in the area again Thank You Michelle Baptiste- Asst GM More 

Atlanta, GA
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 13, 2014

Had an overnight getaway with my husband at this hotel. It is in the process of being re-branded, but It needs some serious work NOW. It is a small hotel of only about 50 rooms. First the bad: Carpets throughout hotel were stained and dirty, especially in the stairwells, but also in our room. My husband and I both refused... More 

Was this review helpful? Yes
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We apologize for your previous stay with us was not as good as could be. However we have since completed all our renovations and hope you would visit with us when in the area again And give us the chance to make it right the next time Thanks Michelle Baptiste Asst- GM More 

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