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Quality Inn & Suites Decatur - Atlanta East

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5300 Snapfinger Park Drive, Decatur, GA 30035 (Formerly Magnolia Inn & Suites - Decatur I 20 East)
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Quality Inn & Suites Decatur - Atlanta East
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Quality Inn & Suites Decatur - Atlanta East
Quality Inn & Suites Decatur - Atlanta East
Quality Inn & Suites Decatur - Atlanta East
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45 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (45)
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    (10)
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    (17)
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  • Dec-Feb only
    (6)
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Scarborough, Maine
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The front desk folks were really nice and checking was a pleasure until they told us the elevator was out and our room was on the second floor. They did have a maintenance guy help us with our large and heavy bag though. The room had other people's trash in the drawer in the nightstand between the amazingly comfortable double... More 

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Jacksonville, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Mrs. Pat Felder is such a sweet heart. She keep the breakfast area clean and fresh looking, wile greating the guest like family. I stay at your moter every january & july. I do look foward to seeing your whole staff but she stands out do to her loving kindness.

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Kingsland, Georgia
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First, I will start off by saying the staff was very nice. My family rented three rooms because we were all meeting in the area. We planned to stay for four days. We hightailed it out of there after two because the place was filthy. They did refund our money for the two days we didn't stay there. She we... More 

Was this review helpful? Yes 1

Travelers are raving about these Decatur hotels

Manchester, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is not a hotel for non-smokers. The rooms wreak of smoke and a perfume to mask the smell. In the first room that they offered me, I found a food wrapper on the floor from the previous guest. In the next room a chair had a huge stain on it. The lamp was not plugged in and covered in... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 14, 2015

The Room was I was placed in had a black ring going around the top of tub in bathroom later to be confirmed by manager as mold. The manager offered to placed me in another room but I declined to stay at a place that mold is in clear site and still being used

Was this review helpful? Yes 3
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

As you were informed that room was out of order and somehow got back into the system. We apologized and offered you sn upgrade which you declined. Michelle Baptiste- Asst GM More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 22, 2015

Wasn't sure this hotel existed. Visited this hotel for only one night while in town. I am very impressed with it all. Everything was convenient and relatively new. The room had plenty of space and the staff conducted themselves professionally. Overall I would come back.

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Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We appreciate the feedback. Hope to see you again whenmin the area. Michelle Baptiste- Asst GM More 

Augusta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

From the moment I walked in the door, everyone was very, very courteous, friendly and helpful. I did not expect such good service and cleanliness. Ms. Pat was exceptional every morning. Ms Pat made sure everyone, not just myself, had everything we needed to be comfortable. Pete and Ruth of housekeeping staff greeted me every morning with warm friendly smiles... More 

Was this review helpful? Yes 2
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

Very pleased you enjoyed your stay. I will pass your comments on the the staff. Hope to see you upon your return Thanks Michelle Baptiste-Asst GM More 

Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 9, 2015 via mobile

room was clean. All three lamps need work. Switches are very worn, light won't stay on when you bump the table. Lamps were dusty. Tables were clean but not lamps. Bathroom was clean but was just showing were. Wall paper coming off at the bottom of all walls. Floor was sticky from what ever it was cleaned with.

Was this review helpful? Yes
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

Thanks for the feddback.ook forward to seeing you again when in the area. Michelle Baptiste- Asst GM More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 3, 2015 via mobile

I stayed here after having a hotel nightmare at another hotel and was pleasantly surprised! The staff was very friendly and courteous, the rooms were clean and updated, and the amenities were awesome! They provide hot breakfast, have a washer and dryer, business office with printer, swimming pool, and updated rooms! I throughly enjoyed my stay here and would definitely... More 

Was this review helpful? Yes
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We are pleased you took the time to give us feedback on your recent stay with us. We are also pleased to have turned your previous nightmare at a previous hotel into a great stay. I will pass your comments on the staff. Thank You Michelle Baptiste- Asst GM More 

West Chester, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 9, 2015 via mobile

The hotel staff was great, they were very accomadating, starting at guest services with Michelle Baptiste and Josh. Then there was Pat at the breakfast bar who went above and beyond to accomadate our family of about 20 people, plus she made sure the other guest dietary needs were meet. The rooms were clean and basic, the hotel could use... More 

Was this review helpful? Yes
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We are pleased that your family enjoyed their stay with us while visiting for the wedding. I will pass the compliments to the staff members that were acknowledged. Thanks again Michelle Baptiste- Asst GM More 

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