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Holiday Inn Express Atlanta-Emory University Area

2.5 of 5 2183 North Decatur Road, Decatur, GA 30033
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Holiday Inn Express Atlanta-Emory University Area
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Holiday Inn Express Atlanta-Emory University Area
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91 reviews from our community

Traveler rating
    23
    42
    12
    3
    11
See reviews for
33
9
11
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Savannah
Top Contributor
88 reviews 88 reviews
13 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed January 15, 2015

To save a penny many years ago my goofball brother once switched our hotel reservations from a well known brand to a mom ‘n pop on the waterfront in Staten Island. We arrived after dinner in the darkness and opened the room door to find the walls covered with cockroaches scurrying about in the sudden lamplight. We slept in the... More 

Was this review helpful? Yes 4
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Wladovich, First and foremost I'd like to thank you for you recent stay with us. We strive to give the best service to our guests and it's apparent that we fell short with you stay. I would like to send a sincere apology. We would like to obtain more detail regarding you recent stay so it can be addressed... More 

Oakton, Virginia
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 28, 2014

Selected this hotel based on location, happened to be walkable to relatives we were visiting. Terrific value, for me convenient, staff was professional and accommodating. Bed and pillows very comfortable. On complaint was breakfast buffet was PROMPTLY cleared at 9:30 - would have preferred 10am. Will definitely stay there again.

Was this review helpful? Yes
Holiday Inn Exp G, Front Office Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Thank you so much for the review! We are very happy that your stay was a pleasant one and would like to let you know that we value very much our guest input and the breakfast schedule is under review with the management team so that we can make it more convenient to our guest. Thank you again and we... More 

ann arbor michigan
Top Contributor
122 reviews 122 reviews
60 hotel reviews
487 helpful votes 487 helpful votes
4 of 5 stars Reviewed December 20, 2014

I stayed one night at the hotel and was very satisfied. The one outstanding aspect of my stay was the courtesy and professionalism of the young man who handled my check in. He was very helpful as I had made a last minute reservation. It started my whole experience off well. Had to leave before breakfast in the morning so... More 

Was this review helpful? Yes
Holiday Inn Exp G, Front Office Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

We are so happy to hear about your wonderful stay with us! We are so proud of our team and appreciate that our guest notice when we make them feel right at home. We hope that next time you stay with us while visiting the Decatur area, you get to enjoy our breakfast bar! More 

Senior Contributor
27 reviews 27 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 11, 2014

Recently, I stayed here for a business trip. The staff was friendly and nice. The room was nice although I did see two spiders; however, it was clean. The area is quite and after longs days working I was able to come in and rest. My only concern there are not a lot of restaurants in the area and the... More 

Was this review helpful? Yes
Holiday Inn Exp G, Front Office Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Thank you so much for the feedback. We are so happy to hear about the pleasant stay you had with us and we wold like to let you know that the option of having shuttle on the weekends is under review with the management team so that we can keep providing excellent service to our guest and make it easier... More 

Palm Harbor, Florida
Contributor
15 reviews 15 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed December 3, 2014

Just recently stayed at this hotel over Thanksgiving, and would never ever stay there again. Their are no curtains in the room and we had a newborn baby with us who could not sleep. The bed was rock hard and the room was so dirty. I wanted to check out early but there were no other options near my family... More 

Was this review helpful? Yes
Holiday Inn Exp G, Front Office Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

This response has been disputed by General Manager. The response seems to be for the wrong hotel. More 

Travelers are raving about these Decatur hotels

Gainesville, Florida
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed October 16, 2014

We had a reservation but did not stay. We phoned them at noon and said we would like to check in early, could they see to it that our room was prepared. We arrived at 1 - it was not ready. We went out for lunch, came back around 2 - still no room. We waited in the lobby for... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear dstring13, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More 

Macon, Georgia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 5, 2014

The front desk personnel were very rude. We will not be visiting her again. General manager and manager were very rude. The room was nasty.. we were very displeased with the quality of this hotel. Very disappointing visit.

Was this review helpful? Yes 2
Holiday Inn Exp G, Owner at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Thank you for taking the time to provide us with your comments. Our goal is always to provide our guests with excellent service and it is clear that in this case we fell short. We use feedback like this as a training tool to prevent this from happening in the future. To do this I need to get a few... More 

Lyman, South Carolina
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 30, 2014

We have stayed at Holiday Inn Express several times in recent years and always enjoy our stay. The Manager's reception has greatly improved on this last visit and was genuinely delicious. The amenities are excellent and the staff is exceptionally friendly. They did fail to give me one wake up call on this last stay, but I'm sure that will... More 

Was this review helpful? Yes
Holiday Inn Exp G, Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Doris W, Thank you so much for your feedback! We love to hear from all of our guests but we especially love it when the comments are great like these! I am glad that we have made improvements with the Manager's Reception (which we have been focusing on). I do apologize about the wake up call but I have passed... More 

Macon, GA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 22, 2014

I booked a 2-room king suite 2-3 weeks in advance and prepaid a non-refundable rate for 1 night. When I tried to check in at 3:00PM the electricity was off, so I went to my event and returned at 10:30PM. The room I was given had 2 queen beds. When I complained I was told that was all that was... More 

Was this review helpful? Yes 6
Tuscaloosa, Alabama
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 13, 2014

Convenient location, particularly in relation to Emory University. Rooms were clean. Manager's Special each night was very generous. The beds and linens could use updating. The front desk staff members were very kind and helpful.

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Additional Information about Holiday Inn Express Atlanta-Emory University Area

Address: 2183 North Decatur Road, Decatur, GA 30033
Phone Number:
Location: United States > Georgia > Decatur
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Atlanta-Emory University Area 2.5*
Number of rooms: 62
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Also Known As:
Holiday Inn Express Atlanta-Emory University Area Hotel Decatur
Holiday Inn Express Decatur
Holiday Inn Decatur
Decatur Holiday Inn

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