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Holiday Inn Express Atlanta-Emory University Area

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2183 North Decatur Road, Decatur, GA 30033
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Holiday Inn Express Atlanta-Emory University Area
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Holiday Inn Express Atlanta-Emory University Area
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107 Reviews from our TripAdvisor Community

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Traveler rating
    30
    45
    15
    3
    14
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44
9
12
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
  • All months
    (107)
  • Mar-May only
    (24)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (20)
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1 review
1 of 5 stars Reviewed 1 week ago

My daughter and I traveled to Atlanta for a medical procedure. We arrived after 8 pm on our first night. The room we were given smelled like sewage and the carpet in front of the air conditioner was soaking wet. I called the front desk to let them know and apparently they knew about the condition of the room because... More 

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Joyce, Thank you for taking the time out of your busy schedule to leave your feedback on TripAdvisor. I am sorry that you did not have a great experience during your visit with us. We dropped the ball, and as we tried to make things right, it seemed to get worse. I am sincerely sorry that we did not... More 

Sarasota, Florida
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have never written a review on a hotel but needed to do so for this hotel. The hotel was clean, the bed was incredibly comfortable, the room had an area that had a sink, refrigerator, microwave and coffee maker which was very convenient. The breakfast was great. The ladies at the desk, the general manager and the shuttle driver,... More 

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Hi Shirley, Thank you for taking the time to give us a review. We are happy that we are the very first review you've ever done. We appreciate your business and your kind words. I will definitely share your comments with my team. We hope that you can visit us again. Take care, Leslie-GM More 

Loxahatchee, Florida
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here three nights because we were at Emory for a conference. It's a nice place. It's very clean, but for some reason we couldn't regulate the AC. The room was either too warm and clammy, or it was ice cold and clammy. There is breakfast, but we didn't partake as we had to be out so early. Wifi... More 

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Value Guest, Thank you for your recent visit to our hotel. I'm sorry that you could not get a steady temperature in your guest room. I will have engineer check the unit and make sure it is working properly. I will share your kind comments to the team especially the housekeeping team as they work very hard to make... More 

Huntsville, Alabama
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Tiny room. Air conditioning in room 223 was not on a thermostat and we only had manual control and the thermostat coldest setting was about 75 degrees so we stayed hot all night. Also staff was misinformed about this which led to a lot of time wasted searching for controls that did not exist. Parking lot has a large sign... More 

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Jeff, Thank you for your review. I'm sorry that you did not have an excellent experience at our hotel. It saddens me that we received a 1 star from you. We push to make every guest feel safe, and enjoy their stay. I'm sorry that we did not meet your expectation. We hope that you reconsider your thoughts and... More 

Travelers are raving about these Decatur hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed here for July 4th to visit Stone Mountain (which was a disaster) but anyway, the staff were very friendly and professional. The rooms were extremely clean and roomy. When we got out of the car, there was a very fresh clean smell prior to us entering into the building. I was very impressed with these... More 

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear valued Guest, I am so happy that you had a wonderful experience staying at our hotel. I know you were exhausted after leaving Stone Mountain Park on July 4th. I had heard on the news that it was to its capacity and they had to close the gates. I was glad that you were able to come back to... More 

Atlanta, Georgia
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The most unfortunate experience I’ve ever had with a hotel. My father-in-law, a Vietnam War veteran in town to visit for the 4th of July, after a long plane flight from the other side of the country, arrived at this hotel on July 3, and I went in with him to ensure everything was okay, as I had booked the... More 

Was this review helpful? Yes 2
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Mr. O, Thank you for your feedback. Per our conversation yesterday, I explained in detail why your reservation was cancelled. I always encourage our guest to go to social media and place their opinions, comments, & concerns. We are not perfect! We go above and beyond to make every guest experience the best we can make it. Yes, you... More 

Jacksonville, Florida
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 22, 2015

We stayed here over a weekend for a friends wedding. The hotel is very clean and the staff are very friendly. We were late coming down for the complimentary breakfast on Saturday and the person closing up the restaurant was very courteous and let us grab a quick bite even though it delayed her completing her job. We very much... More 

Was this review helpful? Yes
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 21, 2015

My daughter and her friends attended a camp at Emory University and this hotel was very convenient to the campus. They have a nice breakfast bar, managers reception, clean rooms, and very nice employees. That was really the best part, the super friendly check in and check out. We would definitely stay there again!

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Valued guest, Thank you for your review. Thank you for all your kind words about our hotel and our staff. We take pride in our service and we celebrate our success. I hope that your daughter and her friend had a great time a camp and that they will one day return to the university for college. If your... More 

Tampa, FL
Level Contributor
3 reviews
5 of 5 stars Reviewed June 3, 2015

From the first time you walk in the front door, the excellence of this hotel is evident. First, the staff is over the top friendly and accommodating. Their sincere concern for your well-being is genuine and comfortable. Their explanation of the facilities and amenities is clear and purposeful. Secondly, the hotel and its rooms' decor is contemporary yet comfortable. Everything... More 

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Thank you so much for your great review. I am happy to hear that we met every expectation to make your experience exceptional. We love our guest! We welcome you back anytime! Thank you Leslie-GM More 

Clifton Park
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 3, 2015

We had a great 3 day stay. The standard room was a 1 room suite with king bed, kitchen, m-wave, refrig & desk/internet. The room was very clean, quiet, with many modern updates. The buffet breakfast was great, with a lot of hot and cold choices. It was a bit pricey compared to other hotels a few miles further away... More 

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Thank you for your recent visit with us. We appreciate you and your choice to stay with us. We value every guest that walks through our door and we hope to see you again real soon. Take care, Leslie- GM More 

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