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Holiday Inn Express Atlanta-Emory University Area

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2183 North Decatur Road, Decatur, GA 30033
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1 room 1 guest
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Holiday Inn Express Atlanta-Emory University Area
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109 Reviews from our TripAdvisor Community

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Traveler rating
    30
    47
    15
    3
    14
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45
9
12
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
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English first
  • All months
    (109)
  • Mar-May only
    (24)
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    (44)
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    (21)
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Miami, Florida
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Very quick and friendly check-in. My room was clean, the bed very comfortable. Dozens and dozens of channels available on the tv. Rooms have both wired and wireless internet. The wifi was very fast. Breakfast is included and had many choices: scrambled eggs, sausage, fresh bagels,cereals, various breads for toasting, yogurts, oatmeal, cinnamon rolls, milk, and coffee. From 5pm to... More 

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear valued guest, Thank you kindly for your awesome review! You hit all the areas of the hotel and I am happy to hear that for the most part, we're doing things right. I enjoyed reading your comments today. I am very proud of my team in all the hotel departments and they are a value to me and our... More 

Cincinnati, Ohio
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We selected this hotel for its location – a short drive to Emory and the City of Decatur. Overall, we were extremely satisfied with our decision. Our second floor room was quite large (one king bed, sofa, and small kitchenette area), extremely clean (housekeeping was thorough), but perhaps a little more worn than public areas. Public areas were modern, fresh,... More 

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Virginia412, Thank you so much for your review. You have an eye for detail. Your feedback was awesome. I enjoyed reading your comments. I will share this review with all my departments, and where there is opportunity, we will take action. Your kind words are encouraging. I do know that Intercontinental Hotels Group is always strategically finding ways to... More 

1 review
1 of 5 stars Reviewed July 24, 2015

My daughter and I traveled to Atlanta for a medical procedure. We arrived after 8 pm on our first night. The room we were given smelled like sewage and the carpet in front of the air conditioner was soaking wet. I called the front desk to let them know and apparently they knew about the condition of the room because... More 

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Joyce, Thank you for taking the time out of your busy schedule to leave your feedback on TripAdvisor. I am sorry that you did not have a great experience during your visit with us. We dropped the ball, and as we tried to make things right, it seemed to get worse. I am sincerely sorry that we did not... More 

Travelers are raving about these Decatur hotels

Sarasota, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2015

I have never written a review on a hotel but needed to do so for this hotel. The hotel was clean, the bed was incredibly comfortable, the room had an area that had a sink, refrigerator, microwave and coffee maker which was very convenient. The breakfast was great. The ladies at the desk, the general manager and the shuttle driver,... More 

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Hi Shirley, Thank you for taking the time to give us a review. We are happy that we are the very first review you've ever done. We appreciate your business and your kind words. I will definitely share your comments with my team. We hope that you can visit us again. Take care, Leslie-GM More 

Loxahatchee, Florida
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 13, 2015

We stayed here three nights because we were at Emory for a conference. It's a nice place. It's very clean, but for some reason we couldn't regulate the AC. The room was either too warm and clammy, or it was ice cold and clammy. There is breakfast, but we didn't partake as we had to be out so early. Wifi... More 

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Value Guest, Thank you for your recent visit to our hotel. I'm sorry that you could not get a steady temperature in your guest room. I will have engineer check the unit and make sure it is working properly. I will share your kind comments to the team especially the housekeeping team as they work very hard to make... More 

Huntsville, Alabama
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed July 10, 2015

Tiny room. Air conditioning in room 223 was not on a thermostat and we only had manual control and the thermostat coldest setting was about 75 degrees so we stayed hot all night. Also staff was misinformed about this which led to a lot of time wasted searching for controls that did not exist. Parking lot has a large sign... More 

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Jeff, Thank you for your review. I'm sorry that you did not have an excellent experience at our hotel. It saddens me that we received a 1 star from you. We push to make every guest feel safe, and enjoy their stay. I'm sorry that we did not meet your expectation. We hope that you reconsider your thoughts and... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 6, 2015

My family and I stayed here for July 4th to visit Stone Mountain (which was a disaster) but anyway, the staff were very friendly and professional. The rooms were extremely clean and roomy. When we got out of the car, there was a very fresh clean smell prior to us entering into the building. I was very impressed with these... More 

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear valued Guest, I am so happy that you had a wonderful experience staying at our hotel. I know you were exhausted after leaving Stone Mountain Park on July 4th. I had heard on the news that it was to its capacity and they had to close the gates. I was glad that you were able to come back to... More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 5, 2015

The most unfortunate experience I’ve ever had with a hotel. My father-in-law, a Vietnam War veteran in town to visit for the 4th of July, after a long plane flight from the other side of the country, arrived at this hotel on July 3, and I went in with him to ensure everything was okay, as I had booked the... More 

Was this review helpful? Yes 4
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Mr. O, Thank you for your feedback. Per our conversation yesterday, I explained in detail why your reservation was cancelled. I always encourage our guest to go to social media and place their opinions, comments, & concerns. We are not perfect! We go above and beyond to make every guest experience the best we can make it. Yes, you... More 

Jacksonville, Florida
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 22, 2015

We stayed here over a weekend for a friends wedding. The hotel is very clean and the staff are very friendly. We were late coming down for the complimentary breakfast on Saturday and the person closing up the restaurant was very courteous and let us grab a quick bite even though it delayed her completing her job. We very much... More 

Was this review helpful? Yes
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 21, 2015

My daughter and her friends attended a camp at Emory University and this hotel was very convenient to the campus. They have a nice breakfast bar, managers reception, clean rooms, and very nice employees. That was really the best part, the super friendly check in and check out. We would definitely stay there again!

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Valued guest, Thank you for your review. Thank you for all your kind words about our hotel and our staff. We take pride in our service and we celebrate our success. I hope that your daughter and her friend had a great time a camp and that they will one day return to the university for college. If your... More 

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