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Holiday Inn Express Atlanta-Emory University Area

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2183 North Decatur Road, Decatur, GA 30033
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Holiday Inn Express Atlanta-Emory University Area
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Holiday Inn Express Atlanta-Emory University Area
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97 Reviews from our TripAdvisor Community

Traveler rating
    25
    43
    15
    3
    11
See reviews for
38
9
12
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I requested and received a "quiet" room on ASC graduation weekend. My room was clean and comfortable. The desk clerk was personable and helpful. The only negative was one slow elevator that served the entire 4-story hotel. However, I would still stay at this hotel again.

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear valued guest, Thank you so much for your nice review. I am happy to hear that your stay was a good experience. Congratulations to your graduate! We hope that you will visit with us again. Leslie- GM More 

NYC
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for Emory Graduation a week or so ago, and it was convenient, clean, friendly and efficient. I made the reservation online, but knowing that the weekend was going to be madly crowded, I called and confirmed, and also added my husband's name to the reservation in case that caused a problem since he was getting in before... More 

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Graduation Family, Thank you so much for your wonderful review! It is a pleasure reading great things about my awesome team. I am happy that you had a great experience during your stay with us. I know it was extremely hot during your daughter's graduation, but I know you are so proud of her. COngratulate her for us and... More 

1 review
5 of 5 stars Reviewed April 26, 2015

The continental breakfast spread was outstanding! This hotel thinks of everything! Soft and firm pillows and excellent customer service! It was very clean. They even had fresh fruit and coffee out all day. I will definitely stay there again.

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Libby B, Thank you for an amazing review! We are so glad that your stay was comfortable or as you said " The Best!" . We like to provide all of our guests with options without compromising the quality of the products from breakfast to our rooms. We hope to see you again very soon! Sincerely, Lori H More 

Georgia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 3, 2015

Two unexpected stays at Emory University Hospital for my brother lead us to stay at HIX. Not knowing how many days we would need to reserve, the staff was very helpful in extending our stay with little notice. Friendly staff...good continental breakfast. Though the discounted rate for Emory patients seemed a little high but better than others in the area.

Was this review helpful? Yes
Holiday Inn Exp G, Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Valued guest, Thank you for your review. We were happy to assist you in extending your stay while your brother was visiting Emory hospital. We appreciate your business. We hope that your brother is home recovery quickly and hope that your next visit to our area is for a better circumstance. Take care, Leslie More 

Mason, Ohio
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 31, 2015

Atlanta Emory SOLD our CONFIRMED and paid for ROOMS! I called the hotel at 9:00 am on the planned day of our arrival and told "Stan" that we would be arriving between 11pm and midnight later that day. Please confirm holding 2 rooms. When we arrived at midnight as planned from Cincinnati we were told that our rooms had been... More 

Was this review helpful? Yes 2
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

I am so sorry that you had a bad experience with us and that you were inconvenienced. We strive to give the best guest service and we failed. Thank you for your honest words and I hope that you will give us a second chance and get the guest service you deserve. Sincerely, Lori H-GM More 

Marysville, WA
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 29, 2015

Overall, I was very impressed with this hotel. We were greeted by friendly staff (Stan), we were able to check in early, the room was very clean, the hotel quiet, location was perfect for why we were visiting Atlanta. The breakfast was ample, with lots of variety. The fitness room was warm but the treadmill worked great. The hotel is... More 

Was this review helpful? Yes
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Thank you so much for this wonderful review! I will let my team know that they were recognized in a positive light especially with guest interaction. We are also excited about our new upgrade that is being done! I am please to know that you were able to use and like the other amenities that we offer. Next time you... More 

Savannah
Top Contributor
94 reviews 94 reviews
14 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed January 15, 2015

To save a penny many years ago my goofball brother once switched our hotel reservations from a well known brand to a mom ‘n pop on the waterfront in Staten Island. We arrived after dinner in the darkness and opened the room door to find the walls covered with cockroaches scurrying about in the sudden lamplight. We slept in the... More 

Was this review helpful? Yes 4
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Wladovich, First and foremost I'd like to thank you for you recent stay with us. We strive to give the best service to our guests and it's apparent that we fell short with you stay. I would like to send a sincere apology. We would like to obtain more detail regarding you recent stay so it can be addressed... More 

Travelers are raving about these Decatur hotels

Oakton, Virginia
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 28, 2014

Selected this hotel based on location, happened to be walkable to relatives we were visiting. Terrific value, for me convenient, staff was professional and accommodating. Bed and pillows very comfortable. On complaint was breakfast buffet was PROMPTLY cleared at 9:30 - would have preferred 10am. Will definitely stay there again.

Was this review helpful? Yes
Holiday Inn Exp G, Front Office Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Thank you so much for the review! We are very happy that your stay was a pleasant one and would like to let you know that we value very much our guest input and the breakfast schedule is under review with the management team so that we can make it more convenient to our guest. Thank you again and we... More 

ann arbor michigan
Top Contributor
123 reviews 123 reviews
61 hotel reviews
491 helpful votes 491 helpful votes
4 of 5 stars Reviewed December 20, 2014

I stayed one night at the hotel and was very satisfied. The one outstanding aspect of my stay was the courtesy and professionalism of the young man who handled my check in. He was very helpful as I had made a last minute reservation. It started my whole experience off well. Had to leave before breakfast in the morning so... More 

Was this review helpful? Yes
Holiday Inn Exp G, Front Office Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

We are so happy to hear about your wonderful stay with us! We are so proud of our team and appreciate that our guest notice when we make them feel right at home. We hope that next time you stay with us while visiting the Decatur area, you get to enjoy our breakfast bar! More 

Senior Contributor
27 reviews 27 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 11, 2014

Recently, I stayed here for a business trip. The staff was friendly and nice. The room was nice although I did see two spiders; however, it was clean. The area is quite and after longs days working I was able to come in and rest. My only concern there are not a lot of restaurants in the area and the... More 

Was this review helpful? Yes
Holiday Inn Exp G, Front Office Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Thank you so much for the feedback. We are so happy to hear about the pleasant stay you had with us and we wold like to let you know that the option of having shuttle on the weekends is under review with the management team so that we can keep providing excellent service to our guest and make it easier... More 

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