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Darien Inn I-95 Outlet Mall

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GreenLeadersSilver level
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13028 GA Highway 251, I-95 Exit 49, Darien, GA 31305 (Formerly Quality Inn Darien)
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Darien Inn I-95 Outlet Mall
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71 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
72 reviews 72 reviews
51 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

First, the negatives in chronological order. The lobby ( including the breakfast room) was not air conditioned. No fun in a Georgia summer. Check in was very slow. It is excruciatingly slow if ( as the case of the person ahead of me) you don't already have a reservation, but it's still slow if you do. The problem is not... More 

Was this review helpful? Yes
Woodbridge, Virginia
1 review
4 of 5 stars Reviewed 3 days ago NEW

One of the least expensive hotels. Yet the staff was attentive, the room was clean, the area is very quiet and just off rt 95 and offered a usual type buffet breakfast. A good inexpensive place if you want a good night's sleep .

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Darien Inn I-95 Outlet Mall, responded to this review

Dear Valued Guest, Thank you very much for your positive feedback. We are pleased you found our location satisfactory to your needs and enjoyed your stay. Clean rooms and helpful courteous service are our highest priority. We look forward to seeing you again very soon! Regards, The Management Team Darien Inn I-95 Outlet Mall More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 days ago NEW

Used to be a Quality Inn apparently. Service good, breakfast good with some hot items. Pool okay but needs a little work. They're still bringing this one up to speed but okay. Price is right. A little hard to find with highway construction underway nearby but worth it.

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Darien Inn I-95 Outlet Mall, responded to this review

Dear Valued Guest, We appreciate your lovely review and comments regarding your most recent stay with us! Our number one goal is to provide our guests with an excellent experience during their stay. We thank you for your business and cannot wait to serve you once again! Regards, The Management Team Darien Inn I-95 Outlet Mall More 

Georgetown, South Carolina
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Hotel stole money from our debit card and apparently claimed there was a blue pillow missing. Not only would we not want their pillows, there were no blue ones in the room in the first place. I say apparently because they will not answer their phone or return calls. Sleeping in your car would be a better option than this... More 

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MasterkeyHotels, Marketing Agency at Darien Inn I-95 Outlet Mall, responded to this review

Dear Valued Guest, Thank you for taking time to let us know about your recent stay at our hotel. We try very hard to exceed our guests need at every turn. Policies, rules and regulations are put in place for the benefit of our guests as well as the hotel property. The incident you mentioned is something we are looking... More 

2 reviews
4 of 5 stars Reviewed 1 week ago NEW

We stopped here on the way to Florida and just needed a bed for the night. Hotel was fine for the price. Beds a bit small and I don't think they were really queen-sized but pretty comfy. Clean room. The only con is that the front lobby and eating area had little to no air conditioning. Breakfast was a very... More 

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MasterkeyHotels, Marketing Agency at Darien Inn I-95 Outlet Mall, responded to this review

Dear Valued Guest, Thank you for taking the time to share your review about our hotel with others. We take pride in our hotel and we strive to be the best that we can be. We hope to see you in the future to be able to serve you again! Regards, The Management Team Darien Inn I-95 Outlet Mall More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Stayed one night. Location easily accessible from I95. Night desk clerk was efficient and friendly. Hotel lobby and dining areas attractively decorated, neat and clean. Both rooms we booked were clean and fresh smelling with very cold air conditioning.

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Darien Inn I-95 Outlet Mall, responded to this review

Dear Valued Guest, Thank you so much for this great review. It is certainly our pleasure to receive such feedback from our guests. I will ensure our team is reminded of the outstanding job they are doing. Clean rooms and helpful friendly service are our highest priorities. We look forward to seeing you again. Thank you again for your comments.... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I'm out of town here for work. The customer service is the best I've ever had. Michelle is the nicest an definitely does her job the best. Julia with housekeeping also does a great job with the rooms on a daily basis. I recommend this hotel for any!

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Darien Inn I-95 Outlet Mall, responded to this review

Dear Valued Guest, Thank you for your comments. We appreciate the compliments on our rooms and staff - it means a lot to us. We strive to provide a clean and comfortable room along with superior customer service and your comments tell us that we are succeeding. Again, thanks and we look forward to seeing you again soon! Regards, The... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Darien Inn I95 Outlet Mall on 10 Jun 2015 and was overly pleased with all levels of service...One of the nicest associates expecially 2nd shift Employee (sorry, I didnt get her name)...Noteworthy customer service exhibited .... ..Facility was well maintained internally and externally. .. Highly recommended....Great price....

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Darien Inn I-95 Outlet Mall, responded to this review

Dear Valued Guest, Thank you for this awesome recommendation! We take pride in providing our guests with clean, comfortable, affordable rooms and friendly customer service, and your comments let us know we are reaching that goal. We appreciate your patronage and feedback, and we hope to welcome you back again very soon! Regards, The Management Team Darien Inn I-95 Outlet... More 

Savannah, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great service, clean, and very affordable. Having shower bars really helped. The staff truly cares about service. The room allowed a good night of sleep. I will continue to give this place my business.

Was this review helpful? Yes 2
MasterkeyHotels, Marketing Agency at Darien Inn I-95 Outlet Mall, responded to this review

Dear Valued Guest, Thank you so much for your kind words! I will be sure to share these with the staff as encouragement to continue their excellent service. I am so pleased to hear that you enjoyed your stay with us, and we look forward to all of your future visits! Regards, The Management Team Darien Inn I-95 Outlet Mall More 

Ft. Myers, FL
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stopped here on our way North around 9pm at night. The first room we checked into smelled like "wet dog". My husband goes to front desk. We get another room. We walk in, that one smells somewhat like "stale beer". I wasn't going to to a third room. I just needed to lay my head down and get some... More 

Was this review helpful? Yes 3
MasterkeyHotels, Marketing Agency at Darien Inn I-95 Outlet Mall, responded to this review

Dear Valued Guest, Please accept our sincerest apology for the inconvenience that experienced about your recent stay with us. We assure you that this is not the usual standard of our service to our guests. I have shared your feedback with our management team and will take care all the required actions to solve such issues and guarantee that it... More 

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