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All 4 Cumming hotels

Sun Suites of Cumming

2.0 of 5 Hotel   |   555 Lake Center Parkway, Cumming, GA 30040
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Sun Suites of Cumming
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Ranked #4 of 4 Hotels in Cumming
A recent review
5 of 5 stars reviewed 4 weeks ago
Susie E Murphy, North Carolina
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33 reviews from our community

Traveler rating
    8
    9
    4
    5
    7
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Murphy, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I stay at Sun Suites every week, usually two nights, because of my work. It is clean, the staff are friendly, it's affordable. I've never had anything wrong with my room, except a burned out light bulb, which got fixed right away. I've been a customer for over five years, and have had no problems. It's not a five star... More

Was this review helpful? Yes
General M, General Manager at Sun Suites of Cumming, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us and other travelers. We appreciate your kind words regarding our hotel and team members. We value your business and look forward to serving you again in the future. If there is ever anything we can do to assist you in your future travels, please feel free... More

Fultondale, Alabama
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

watch out for the smoke smell in the non-smoking rooms. they will tell you it's just that someone has been outside on the walkway smoking and the smoke was sucked in, but don't believe them. they cannot police who smokes in a room and who doesn't. bring your lysol or febreeze to disinfect the room and kill the smell. the... More

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1 review
1 of 5 stars Reviewed 4 weeks ago

On September 22, 2014 I reserved a room at Sun Suites Extended Stay in Cumming, GA for the night of October 19, 2014 for my husband and me. We arrived at 1:35 on that date to check in and were greeted by perhaps one of the most unfriendly front desk people we have ever encountered. He neither smiled nor greeted... More

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Atlanta, Georgia
1 review
1 of 5 stars Reviewed September 4, 2014

First I just want to say this place is the grossest. Place. Ever. Thank god I had a blow up bed because there was so way I was sleeping on that bed. I had to walk around in socks because it felt so dirty. I won't even talk about the bathroom being dirty because I'll go on forever. Unfortunately I... More

Was this review helpful? Yes
General M, General Manager at Sun Suites of Cumming, responded to this review

Dear Valued Guest, We are very sorry you had this type of experience. Unfortunately it sounds like we missed the mark. We take all feed back seriously and will make sure we correct all discrepancies. We strive so hard each day to work toward excellence. We do explain policies and rules at check in. We do try to keep our... More

Cumming, Georgia
Contributor
17 reviews 17 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 19, 2014

Are you kidding me? WHO posted those user photos? They have to be posted by management or someone that got the best room here. What I received did not look like the photos... well maybe a little... like 30 years from when they were taken, I found a deal ($65 a night on travelocity) looked at the reviews and pics... More

Was this review helpful? Yes 1
Detroit, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 14, 2014

The old saying is, don't serve something to the guest you would not serve to your mother. I stayed 2 nights at this place before leaving to go to a much nicer hotel down the road. I witnessed a fight in the parking lot, a drug deal go down in front of one of the employees (yes I saw it... More

Was this review helpful? Yes 1
General M, Manager at Sun Suites of Cumming, responded to this review

Thank you for your feedback about our hotel. We strive to provide our guests with a safe, comfortable, clean hotel experience. As an extended stay hotel, we are not open 24 hours a day. We have made arrangements to have the property patrolled during off hours for the safety and security of our guests. More

Top Contributor
56 reviews 56 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 6, 2014

We arrived at the hotel in the late evening and got our keys on 7/6/14 to be greeted by kind man and issued our room. We went to the room and found it to have been torn apart and scattered around. I think that the room had been skipped by housecleaning however the desk indicated that someone had looked at... More

Was this review helpful? Yes 1
General M, General Manager at Sun Suites of Cumming, responded to this review

Dear Guest, Thank you for sharing your thoughts with us. Feedback from our guests is valued and appreciated. We strive to provide the best team members and cleanest rooms. We look forward to doing business with you in the future. If we can be of any help, please feel free to contact us. More

owls head ny
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 9, 2014

My husband and I have been staying at SUN SUITES CUMMING for many years. We love the cleanliness and friendliness of the entire staff,some of whom we have seen many times.The property is well kept and the laundry is great. We will ALWAYS stay at SUN SUITES when we are in Cumming.NICE PEOPLE!!!!!

Was this review helpful? Yes 3
Sautee, Georgia, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 2, 2014

This is a hole in the wall kind of place. Smells bad and sleeps crap. Good if you're drunk. Not somewhere you'd take someone you like. Maybe a pay by the hour kinda place. Who knows when the last time they changed the sheets or washed them

Was this review helpful? Yes 1
General M, General Manager at Sun Suites of Cumming, responded to this review

Thank you for your feedback. We take great pride in our property being clean and our team members being very friendly and sincerely regret it when we fall short of this goal. Your comments provide our hotel with valuable information that we can review to improve on in the future. Please know that these issues will be addressed immediately to... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 11, 2014

It was a short stay but I would've wanted a quieter room. There was too much activity and noise in the hallway and the room is adjacent to the main laundry room. The dryer and staff conversation was constant. However the room and towels were clean. The kitchenette was a nice addition and so was the living and dining rooms... More

Was this review helpful? Yes 1
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Additional Information about Sun Suites of Cumming

Address: 555 Lake Center Parkway, Cumming, GA 30040
Phone Number:
Location: United States > Georgia > Cumming
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sun Suites of Cumming 2*
Number of rooms: 127
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Also Known As:
Sun Suites Of Cumming Hotel Cumming
Sun Hotel Cumming

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