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Sun Suites of Cumming

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555 Lake Center Parkway, Cumming, GA 30040
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Sun Suites of Cumming
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Sun Suites of Cumming
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35 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (35)
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    (9)
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Seneca, South Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The lobby at check in reeked of smoke and food odors. The floors were filthy. Visitors were in parking lot in PJs. Loud visitors as well. I tried to check in at 2:40 and they would not allow me as check in was not until 3:00. DO NOT STAY THERE.

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 26, 2015

Me and my other half use to stay at the Sun Suite. About four years ago and it was very nice and clean. When we went back it's not the same it was awful and nasty as heck. Not clean at all. And the wifi had trouble trying to connect to it. The price was great but the whole environment... More 

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Murphy, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed October 27, 2014

I stay at Sun Suites every week, usually two nights, because of my work. It is clean, the staff are friendly, it's affordable. I've never had anything wrong with my room, except a burned out light bulb, which got fixed right away. I've been a customer for over five years, and have had no problems. It's not a five star... More 

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General M, General Manager at Sun Suites of Cumming, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us and other travelers. We appreciate your kind words regarding our hotel and team members. We value your business and look forward to serving you again in the future. If there is ever anything we can do to assist you in your future travels, please feel free... More 

Fultondale, Alabama
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 26, 2014

watch out for the smoke smell in the non-smoking rooms. they will tell you it's just that someone has been outside on the walkway smoking and the smoke was sucked in, but don't believe them. they cannot police who smokes in a room and who doesn't. bring your lysol or febreeze to disinfect the room and kill the smell. the... More 

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 23, 2014

On September 22, 2014 I reserved a room at Sun Suites Extended Stay in Cumming, GA for the night of October 19, 2014 for my husband and me. We arrived at 1:35 on that date to check in and were greeted by perhaps one of the most unfriendly front desk people we have ever encountered. He neither smiled nor greeted... More 

Was this review helpful? Yes 4
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 4, 2014

First I just want to say this place is the grossest. Place. Ever. Thank god I had a blow up bed because there was so way I was sleeping on that bed. I had to walk around in socks because it felt so dirty. I won't even talk about the bathroom being dirty because I'll go on forever. Unfortunately I... More 

Was this review helpful? Yes 1
General M, General Manager at Sun Suites of Cumming, responded to this review

Dear Valued Guest, We are very sorry you had this type of experience. Unfortunately it sounds like we missed the mark. We take all feed back seriously and will make sure we correct all discrepancies. We strive so hard each day to work toward excellence. We do explain policies and rules at check in. We do try to keep our... More 

Cumming, Georgia
Contributor
20 reviews 20 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 19, 2014

Are you kidding me? WHO posted those user photos? They have to be posted by management or someone that got the best room here. What I received did not look like the photos... well maybe a little... like 30 years from when they were taken, I found a deal ($65 a night on travelocity) looked at the reviews and pics... More 

Was this review helpful? Yes 1
Detroit, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 14, 2014

The old saying is, don't serve something to the guest you would not serve to your mother. I stayed 2 nights at this place before leaving to go to a much nicer hotel down the road. I witnessed a fight in the parking lot, a drug deal go down in front of one of the employees (yes I saw it... More 

Was this review helpful? Yes 1
General M, Manager at Sun Suites of Cumming, responded to this review

Thank you for your feedback about our hotel. We strive to provide our guests with a safe, comfortable, clean hotel experience. As an extended stay hotel, we are not open 24 hours a day. We have made arrangements to have the property patrolled during off hours for the safety and security of our guests. More 

Top Contributor
72 reviews 72 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 6, 2014

We arrived at the hotel in the late evening and got our keys on 7/6/14 to be greeted by kind man and issued our room. We went to the room and found it to have been torn apart and scattered around. I think that the room had been skipped by housecleaning however the desk indicated that someone had looked at... More 

Was this review helpful? Yes 1
General M, General Manager at Sun Suites of Cumming, responded to this review

Dear Guest, Thank you for sharing your thoughts with us. Feedback from our guests is valued and appreciated. We strive to provide the best team members and cleanest rooms. We look forward to doing business with you in the future. If we can be of any help, please feel free to contact us. More 

owls head ny
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 9, 2014

My husband and I have been staying at SUN SUITES CUMMING for many years. We love the cleanliness and friendliness of the entire staff,some of whom we have seen many times.The property is well kept and the laundry is great. We will ALWAYS stay at SUN SUITES when we are in Cumming.NICE PEOPLE!!!!!

Was this review helpful? Yes 3
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