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All 8 Covington hotels

Holiday Inn Express Hotel & Suites Covington

2.5 of 5 Hotel   |   9159 Access Road NW, Covington, GA 30014
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Ranked #5 of 8 hotels in Covington
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A recent review
5 of 5 stars reviewed 4 weeks ago
Beckey B Milton, Florida
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54 people have reviewed this hotel

Traveler rating
    24
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    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
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English first
Milton, Florida
Top Contributor
63 reviews 63 reviews
37 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a great stay. Bed was very comfortable and the room was very clean and you had real water pressure and hot water. The best part was meeting Regina and Princess. These are the kind of people you want to meet when you have had a very long day. The company should be very proud of employees like them. From... More

Was this review helpful? Yes
Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Beckey B, Thank you for your recent stay with us and for reviewing your stay! We take pride in making our guest's feel at home and we are so pleased to hear that you had a wonderful experience! Please come and see us again! ~Leana Director of Sales More

Raleigh, North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 23, 2014

I hope no one else makes the mistake of thinking because this is a name chain the hotel must be nice! NOT THE CASE! This property is filthy from the entrance to the rooms. Teenagers were lying across the hall smoking hookahs when I checked in. I had to get their attention to move enough so I could get by.... More

Was this review helpful? Yes 2
Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Rick K, I do apologize for the negative experience that you had. Our carpeting is worn and we are working to get new carpeting through out the public areas of the hotel. I will bring your concerns to the hotel management and we will work to make sure these issues do not happen in the future. Please contact me... More

Federal Way, Washington
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 15, 2014

We stayed at this hotel for three days in June. The hotel staff was friendly and helpful during check-in. Our room was large and mostly clean. I say mostly because when my wife took her shower the tub began the fill with water. My wife called an SOS when water was above her ankles. The backup was caused by an... More

Was this review helpful? Yes 3
Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Brad P, Thank you for staying with us in June of 2014 and for your repeat business! Our staff pride ourselves on taking care of our guests as if they were family. We are reviewing our maintenance plan and make sure that we are checking all drains more frequently. We are in the process of getting new carpeting approved... More

Huntsville, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 18, 2014

Verify rate when calling and checking in. Changed my final bill 6 hours after I left. I think the desk help is in training. Guide them..... Here is my story so far: Booked with hotel by phone and explained my profile. Received rate verification by email. Checked in. Good stay so far. Desk help called me before checkout to alert... More

Was this review helpful? Yes 5
Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Robert F. I would like to thank you for stay at the Holiday Inn Express - Covington, Ga. I do apologize that there was an issue with your stay. I would like to explain how the extra person fee works at our hotel: Upon making reservations at the hotel level we ask all guests the number of adults and... More

Oklahoma
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 24, 2014 via mobile

Came to do vampire stalkers tour and booked holiday inn because they gave a discount for those doing the tour. Got here and they charged us an extra $10/day for our 16 yr old daughter. Stupid and greedy, but the defensive check in lady stated that was on their website so it was our fault for not noticing. Then we... More

Was this review helpful? Yes 2
Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear WELOVEOAHU, I would like to thank you for staying at the Holiday Inn Express - Covington, Ga. I hope that you enjoyed your tour and your time in Covington! I do apologize for the issues that you experienced during your stay. To receive a special rate our guests must call the hotel directly and request the rate, I do... More

Farmingtion, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 1, 2014

I travel on business 3-4 days per week, and stay at Holiday Inn's around the country and Canada each week. I arrived at 1:30 am on 3/25/2014, and was put into room 322. Nice room, but no shampoo or hair dryer. The place was full, but when I went to wash up, the water did not get hot for approx... More

Was this review helpful? Yes 2
Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Richard D, I do apologize for the issues that you experienced during your stay with us. I will bring all of your concerns to the attention of the Housekeeping Supervisor and hotel staff. I would like to thank you for being a Platinum IHG Rewards member and for staying with us. We will be working with our staff to... More

Eureka Springs, Arkansas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 2, 2014

When I checked in, I was given the AAA rate. When asked if this was the same as the on-line rate, she said she didn't know what that rate was (Which is bull of course because people check in all the time with on-line reservations) and that I should be happy she took $10 off the room rate. I pulled... More

Was this review helpful? Yes 2
Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Rick F, I do apologize for the issue that you experienced during your stay. I would like to tank you for staying at our property and for taking a moment to provide your feed back. I will share this information with my team. Please contact me directly to further discuss the details of your stay: leana@hiecovington.com Leana W. Director... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 25, 2013

I have booked reservations for multiple rooms at this hotel twice in order to visit my son attending Oxford College; each time the reservation was for a very busy weekend (August for orientation, October for parents weekend) and made months in advance. Both times, the staff inadvertently canceled some or all of my reservation, leaving me stranded. Thankfully, in each... More

Was this review helpful? Yes 1
Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear NancyDL, Thank you for sharing your feedback with our hotel. I would like to apologize for the inconvenience that you experienced at our hotel. I will share your comments with our General Manager and we will look into this. Please contact me directly at leana@hiecovington.com or 770-784-9200 to discuss this matter further. We hope that next time you are... More

Washington, District of Columbia, United States
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 24, 2013

I stayed at this Holiday In Express location because I attended a business meeting in the area. This hotel is conveniently located off of I-20 so their is easy access to down town Atlanta, I-75 and I-85. The are several restaurants within a half-mile of this hotel. There is also a large mall that has a huge food court, if... More

Was this review helpful? Yes
Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear RKC8641, Thank you for your recent stay at the Holiday Inn Express - Covington. We appreciate your feedback and are glad to hear that you had a great stay! We are located just off interstate 20 and about 30 minutes to Atlanta. We hope to see you again the next time you are in Covington! ~ Leana W. Director... More

White Bluff, Tennessee
1 review
5 of 5 stars Reviewed October 14, 2013

We stayed at this hotel while attending a wedding. Staff was very nice and helpful. After I checked in I had a call later that afternoon making sure the room was satisfactory and that all got the extra towels and pillows. This was an ABSOLUTELY wonderful experience.

Was this review helpful? Yes
Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear 615 Chris, Thank you sharing your awesome experience with us and staying at our property. We hope that next time you are in the area that you will stay with us again! ~Leana Director of Sales More

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Additional Information about Holiday Inn Express Hotel & Suites Covington

Address: 9159 Access Road NW, Covington, GA 30014
Phone Number:
Location: United States > Georgia > Covington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Covington 2.5*
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Holiday Inn Express Hotel And Suites Covington

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The newest addition to Covington Georgia is the Holiday Inn Express Hotel & Suites, conveniently Located to I-20 at Exit 90, just a short drive to Atlanta, Augusta, and Athens home of the Georgia Bulldogs. This beautiful hotel with its unique atrium design appeals to the business and leisure travelers offering a wide variety of amenities that meets or exceeds their expectations. We boast free high speed Internet, 24hr business center, fitness facility, outdoor pool, microwave-refrigerator and plasma TVs in all of our guest rooms.Business:, Komatsu, Amada America, General Mills, SKC, C.R. Bard Medical, Valspar Corp., Pactiv Hospitals: Newton Medical Center Univeristies: Oxford College of Emory University, Dekalb Technical College Local Attractions: Blue Willow Inn, Georgia International Horse Park, Georgia Aquarium, Stone Mountain Park, CNN, Stay Smart and sleep smart at the Holiday Inn Express Hotel and Suites in Covington, Georgia ... more   less 
Number of rooms
66

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Covington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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