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All 8 Covington hotels

Holiday Inn Express Hotel & Suites Covington

2.5 of 5 Hotel   |   9159 Access Road NW, Covington, GA 30014
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77%
Ranked #3 of 8 hotels in Covington
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
5 of 5 stars Reviewed October 24, 2013
RKC8641 Washington, District of Columbia, United States
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49 people have reviewed this hotel

Traveler rating
    23
    15
    3
    3
    5
See reviews for
18
10
3
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Farmingtion, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

I travel on business 3-4 days per week, and stay at Holiday Inn's around the country and Canada each week. I arrived at 1:30 am on 3/25/2014, and was put into room 322. Nice room, but no shampoo or hair dryer. The place was full, but when I went to wash up, the water did not get hot for approx... More

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Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Richard D, I do apologize for the issues that you experienced during your stay with us. I will bring all of your concerns to the attention of the Housekeeping Supervisor and hotel staff. I would like to thank you for being a Platinum IHG Rewards member and for staying with us. We will be working with our staff to... More

Eureka Springs, Arkansas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 2, 2014

When I checked in, I was given the AAA rate. When asked if this was the same as the on-line rate, she said she didn't know what that rate was (Which is bull of course because people check in all the time with on-line reservations) and that I should be happy she took $10 off the room rate. I pulled... More

Was this review helpful? Yes 1
Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Rick F, I do apologize for the issue that you experienced during your stay. I would like to tank you for staying at our property and for taking a moment to provide your feed back. I will share this information with my team. Please contact me directly to further discuss the details of your stay: leana@hiecovington.com Leana W. Director... More

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed October 25, 2013

I have booked reservations for multiple rooms at this hotel twice in order to visit my son attending Oxford College; each time the reservation was for a very busy weekend (August for orientation, October for parents weekend) and made months in advance. Both times, the staff inadvertently canceled some or all of my reservation, leaving me stranded. Thankfully, in each... More

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Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear NancyDL, Thank you for sharing your feedback with our hotel. I would like to apologize for the inconvenience that you experienced at our hotel. I will share your comments with our General Manager and we will look into this. Please contact me directly at leana@hiecovington.com or 770-784-9200 to discuss this matter further. We hope that next time you are... More

Washington, District of Columbia, United States
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 24, 2013

I stayed at this Holiday In Express location because I attended a business meeting in the area. This hotel is conveniently located off of I-20 so their is easy access to down town Atlanta, I-75 and I-85. The are several restaurants within a half-mile of this hotel. There is also a large mall that has a huge food court, if... More

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Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear RKC8641, Thank you for your recent stay at the Holiday Inn Express - Covington. We appreciate your feedback and are glad to hear that you had a great stay! We are located just off interstate 20 and about 30 minutes to Atlanta. We hope to see you again the next time you are in Covington! ~ Leana W. Director... More

White Bluff, Tennessee
1 review
5 of 5 stars Reviewed October 14, 2013

We stayed at this hotel while attending a wedding. Staff was very nice and helpful. After I checked in I had a call later that afternoon making sure the room was satisfactory and that all got the extra towels and pillows. This was an ABSOLUTELY wonderful experience.

Was this review helpful? Yes
Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear 615 Chris, Thank you sharing your awesome experience with us and staying at our property. We hope that next time you are in the area that you will stay with us again! ~Leana Director of Sales More

Cookeville, Tennessee
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 1, 2013

If you stay at this hotel don’t let them give you a room at the front of the hotel. The road noise is awful! I tried to sleep with the TV and air conditioner on but that still did not cover up the noise. I finally got a couple hours with cotton in ears and a pillow over my head.... More

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Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Roy A, I want to thank you for stay at the Holiday Inn Express during your visit to Covington. I do apologize that you had a negative sleeping experience. We offer rooms in the back or the hotel and as on the first floor. Next time you are in the area please give us another try and request a... More

Crossville, TN
2 reviews
5 of 5 stars Reviewed August 18, 2013

This hotel's staff made sure our stay was special from the moment we checked in. We made reservations close to the time of our stay early April 2013, and the hotel was completely booked and every room filled with our late arrival, yet we were given excellent service in spite of a full house. The hotel had "Master's" gift bags... More

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Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear TN_Stacy, Thank you for your review. We are so glad that you enjoyed your stay during the week of Master's golf. We look forward to seeing you again next year! ~Leana W. Director of Sales More

Dallas, GA
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 15, 2013

My family and I stayed over-night at this location recently. We were actually going to stay at another hotel in the area, but upon arrival there, the place was quite old and run down looking so we opted to try the Holiday Inn Express instead. The rates were comparable, the Holiday Inn was slightly higher, but 100% nicer. The hotel... More

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Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear DrizztD, We are so glad that you decided to stay with us! Thank you for taking a moment to share your experience with us. We are so happy to hear that you had such an excellent stay. Next time you are in the Covington area we hope to see you again. -Leana Director of Sales More

2 reviews
4 of 5 stars Reviewed July 21, 2013 via mobile

This is a great place to stay very clean and every thing is new . Great if your going on the mystic falls tour very close to where you need to be . Very close to place to eat !! Close to a lot of places to shop . We had a very nice stay at in Covington we will... More

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Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Sonya1328, Thank you for your feed back and for staying with us!! We are pleased to hear that you had a great stay. We hope that next time you are Mystic Falls (aka Covington) that you stop by and see us! More

Rome, Georgia
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 16, 2013

We only chose to stay here because this is where our grandson's All-star baseball team was staying and they did give us the baseball team rate or we would have gone somewhere else. I always check rates before I book a hotel and according to their website they only gave a $1.00 senior discount as opposed to the traditional 10%.... More

Was this review helpful? Yes
Leana W, Director of Sales at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Ezriderga, Thank you for staying at our property and for sharing your experience with us. I would like to apologize for the areas of your stay that were not satisfactory. I will share your feedback with our team and we will work on this issue. We do offer both smoking and non-smoking rooms at our location, we only have... More

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Additional Information about Holiday Inn Express Hotel & Suites Covington

Also Known As:
Holiday Inn Express Hotel And Suites Covington
Address: 9159 Access Road NW, Covington, GA 30014
Phone Number:
Location: United States > Georgia > Covington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Covington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Covington 2.5*
Official Description (provided by the hotel):
The newest addition to Covington Georgia is the Holiday Inn Express Hotel & Suites, conveniently Located to I-20 at Exit 90, just a short drive to Atlanta, Augusta, and Athens home of the Georgia Bulldogs. This beautiful hotel with its unique atrium design appeals to the business and leisure travelers offering a wide variety of amenities that meets or exceeds their expectations. We boast free high speed Internet, 24hr business center, fitness facility, outdoor pool, microwave-refrigerator and plasma TVs in all of our guest rooms.Business:, Komatsu, Amada America, General Mills, SKC, C.R. Bard Medical, Valspar Corp., Pactiv Hospitals: Newton Medical Center Univeristies: Oxford College of Emory University, Dekalb Technical College Local Attractions: Blue Willow Inn, Georgia International Horse Park, Georgia Aquarium, Stone Mountain Park, CNN, Stay Smart and sleep smart at the Holiday Inn Express Hotel and Suites in Covington, Georgia ... more   less 
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