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Comfort Suites

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5236 Armour Rd., Columbus, GA 31904
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1 room 1 guest
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86 Reviews from our TripAdvisor Community

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Traveler rating
    45
    22
    5
    7
    7
See reviews for
21
11
5
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (26)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (20)
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1 review
4 of 5 stars Reviewed 2 weeks ago

Very clean smells wonderfull But Rude staff Good breakfast We stayed her for family day for basic training and was close to the base I recommend this hotel very clean and very very comfortable STAY HERE

Was this review helpful? Yes
Jennifer C, Front Office Manager at Comfort Suites, responded to this review

Dear Jason, I would like to apologize to your family and yourself for any rudeness that was experienced during your stay. At Comfort Suites we strive to go above and beyond the guest's expectations and apparently this wasn't done. I hope that in the future we can be given another opportunity to accomodate your family and there will be a... More 

1 review
5 of 5 stars Reviewed July 19, 2015

Comfort Suites lived up to its name! My hubs & I stayed here for 2 nights during his softball tournament wknd. Very comfy, super clean (which is a must for us!), very friendly staff, FREE wifi, free bkfst 7-9am, soft & firm pillows, & an awesome price. The front desk lady was so helpful, as was Andy who tended to... More 

Was this review helpful? Yes
Jennifer C, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey. We are thrilled that we were able to provide your husband and yourself with exceptional service. We look forward to accomodating you both in the future for any visit you may have here in our city. Best Regards, Jennifer Clark Front Desk Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed July 4, 2015

The entire staff really went above and beyond to make sure our family had a great stay during the VERY BUSY holiday weekend. Special thanks to Kara, Eric, Tammy, Annie, and Christine. They were especially attentive, going the extra mile to add to the pleasure of our stay.

Was this review helpful? Yes
Jennifer C, Front Office Manager at Comfort Suites, responded to this review

Dear Valued Guest, I would like to take a moment to let you know that all of the staff here appreciates you taking the time to boast about what a good job we all did. Especially the employees that made such a great impression that they were specifically named. We always strive to do our best in making all guest... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed June 27, 2015

I wanted someplace to stay one-night-a-week for eight weeks that was comfortable, safe, reliable, and not too expensive. This filled the bill for me, although my requirements are pretty basic. Friendly and good service. The manager came himself to replace the battery in the smoke alarm in one room. I liked the design of the suites, compact but pleasing. I... More 

Was this review helpful? Yes
Jennifer C, General Manager at Comfort Suites, responded to this review

Dear Jamie H, I would like to thank you for taking the time to give us your feedback of your recent stays. We appreciate you giving the opportunity to accommodate you upon your visits to our city and hope that we were able to provide you with everything that you needed. I would like to apologize for any inconveniences that... More 

Washington DC, District of Columbia
Level Contributor
60 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed June 17, 2015

I'm a big fan of Choice Hotels because they understand what travellers want: Good value, clean room, convenient amenities (fridge, microwave), and free no hassle wifi. The Comfort Suites brand is a higher level offering with slightly larger rooms, more breakfast choices, and couch that you can roll out into a sleeper bed. Alas, this Comfort Suites is not up... More 

Was this review helpful? Yes
Jennifer C, Front Office Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete an online survey for your recent stay with our hotel. First off, please let me give my deepest apologies that we fell short of the expectations you have grown accustomed to from the Choice Hotel Brands. We ask that our guests inform us either upon check in or check... More 

AL
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 28, 2015

Overall good experience at this property. I would stay at this property again. My room was clean and in good shape. The staff seems to care about the clientele. I was greeted by different members of the staff on multiple occasions. I believe that this property offers good value for the dollar. The only issue I had with the place... More 

Was this review helpful? Yes
Jennifer C, Manager at Comfort Suites, responded to this review

Dear Valued Guest. I would like to thank you for taking out your time to do this review. We value your opinion and appreciate all feedback. We were happy to hear that your stay with us was enjoyable and comfortabe. I will be sure to inform my staff to continue being kind and courteous. We aim to please our guest.... More 

Moultrie, Georgia
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 19, 2015

The front desk called waking us up at 11 pm to see if we liked our room after we checked in at 9 pm. Bed linens and pillows stank of bodily fluid odors. The entrance canopy has been hit so many times it is ready to fall down.

Was this review helpful? Yes
Jennifer C, Front Office Manager at Comfort Suites, responded to this review

Dear Valued Guest, I would like to take the time to apologize for the late night calling. We try to call each guest within 15 to 20 minutes of their check in time however in your case, this was not done due to the numerious check ins of this particular day. I understand your concern of the overhead being hit... More 

Augusta, Georgia
1 review
5 of 5 stars Reviewed April 14, 2015

We came South from Augusta to visit our relatives who live nearby Ft. Banning. We thought we'd give this place a shot from our friends living in the city's recommendation. Upon arrival the woman at the front desk was just so spectacular. She got us in and out of there real quick which we appreciated very much so. So I... More 

Was this review helpful? Yes
Jennifer C, Front Office Manager at Comfort Suites, responded to this review

Kristen J., I would like to take the time to thank you from our entire staff for the kind words you had to say about us. We strive to go above and beyond to make each guest as comfortable as possible in hopes that their stay will be as pleasant as yours. We like to say that every one here... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 27, 2015

We stay at comfort hotels often and I'll have to say that this one does not make the grade...mostly because this place is in need of serious maintenance. ..our bathroom ceiling has major water damage and mold and the room furniture is very worn and scratched..2nd issue is the room is not laid out well, very cluttered and and lacks... More 

Was this review helpful? Yes
Jennifer C, Front Office Manager at Comfort Suites, responded to this review

Dear Mr. Rod H., I would like to extend my deepest apologies to you and your wife for our hotel not being up to par. We appreciate the feedback and time that you have given and will use it in hopes that there will be better accomodations for yourself and other guests in the future. I would like to take... More 

Trussville, Alabama
Level Contributor
93 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed March 9, 2015

We spent one night at this hotel last weekend. We chose this hotel due to the customer ratings and the price was right as well. The front desk was very nice upon check-in. Requested a room away from the interstate, but the room we were given was actually facing the interstate. With the A/C running, you really couldn't hear any... More 

Was this review helpful? Yes 2
Mandie H, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to write a review of our hotel. We are glad you enjoyed your stay here with us. I would like to apologize that you were given a room on the side of the interstate even though you asked for the opposite side, however, I am glad it was not that much of a bother... More 

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