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All 46 Columbus hotels

Extended Stay America - Columbus - Airport

2.5 of 5 Hotel   |   5020 Armour Road, Columbus, GA 31904
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Ranked #40 of 46 Hotels in Columbus
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21 reviews from our community

Traveler rating
    3
    3
    2
    6
    7
See reviews for
9
1
2
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Landover, Maryland
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

What can I say? The rate is great but I have a few things I dislike. Day one there were no plates, silverware, or pans. Next I had ants invade my room but someone came by and sprayed. The cleaning lady only made the bed up and wiped the table and dresser. Finally there are dust bunnies hanging from the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Airport, responded to this review

Thank you for providing us with details about your stay. Please accept our most sincere apologies that my staff did not provide you with kitchenware on the first day of your stay. I will be working with them to ensure that they are properly informing guests of our policy upon check in, and getting the equipment to guests in a... More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 2, 2014

Watch out for bedbugs and roaches in the room. Hotel is very close to the airport so if you are a light sleeper, you have to select the room accordingly. Also its expensive for the quality of the hotel.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Airport, responded to this review

I appreciate you bringing your experience to our attention. It upsets me to hear that you experienced a pest problem during your stay. I am sorry for your experience. To uphold our company's high standards, we will intensify our room inspections moving forward. I will also be calling our pest control company to spray the rooms to prevent this from... More

Kearney, Missouri
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 2, 2014

We stayed at the Extended Stay America - Columbus-Airport for 3 nights. There were ants all over the place in our room. The bed is pretty hard. VERY noisy due to the interstate right next to it. No noise reduction walls or anything. People living on site that come and go at all hours. Area is run down. AC does... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Airport, responded to this review

The staff and I read your comments about your stay with us. Please know that we are sincerely sorry about the issue with pests you experienced at our hotel. As this hotel’s manager, I can assure you that I have contacted our pest control company to ensure your experience is not repeated. As well, I do apologize that your air... More

Greenfield, Indiana
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 1, 2014

Spent about 2 weeks at this hotel on business trip. The rooms were clean, nice, and had a very comfortable mattress. I slept like a baby. The staff was friendly and easy to work with. As usual at Extended Stay the breakfast was a quick breakfast bar, but what do you expect for the low rate they charge?

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Airport, responded to this review

John - Thank you for posting a review of our hotel. It is so rewarding to read that you had a pleasant stay with us. We are glad that you enjoyed your clean, comfortable room and our friendly staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you... More

1 review
1 of 5 stars Reviewed July 16, 2014 via mobile

I had rented this for a 2 night stay in columbus Georgia for our sons boot camp graduation. I ended up not staying there because they had no pool or anything. The pics that i seen online didnt look anything i seen on the internet. For example the kitchens in the photos look spacious. They're not. I had to wait... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Airport, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that your room did not meet your needs or expectations based on the pictures on our website. As this hotel's manager, I will be working with our corporate office to put more accurate photos on the website. As well, I do apologize that your... More

Lancaster, California
1 review
2 of 5 stars Reviewed June 28, 2014

close to fort benning and freeway room was not very clean beds had hair on bedding and dried blood on pillow staff changed all linens and towels. room seems like it has not had a good cleaning. need to clean behind furniture not just in front

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Airport, responded to this review

Marcos - Thank you for taking the time to write a review about our hotel. We are disappointed to hear that your room did not meet your expectations; however, are glad that our staff was able to assist you. To ensure that a situation like yours doesn't happen again, our team is working on a deep cleaning procedure that will... More

Midland, Georgia
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 14, 2014

Can't beat the price or friendly staff here. The went out of their way to make my 3 week stay the best. Grab and go breakfast doesn't make the grade. Don't take a room facing 185 - too noisy. Would stay here again if I needed more than 3 nights. Room 140 was tops.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Airport, responded to this review

Dan - Thank you so much for posting a review of our property. Please accept our apologies that our grab-and-go breakfast did not meet your expectations. Still, I am thrilled to know that our staff provided you with friendly service and a great room. We hope to see you again soon. More

Lilburn, Georgia
1 review
4 of 5 stars Reviewed May 26, 2014

The hotel is in a nice area where we felt safe. The staff at the front desk were very friendly, helpful and efficient. This is a very basic place and because it is an extended stay you need to bring your own shampoo, hair dryer etc. They do supply 2 small bars of soap. The place could use some renovation... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Airport, responded to this review

I appreciate you taking the time to write such a positive and informative review. It's great to hear that the cleanliness of the room and the friendliness of the staff met your expectations. We also provide shampoo and hair dryers at the front desk. Thank you again for your review. We look forward to seeing you in the future, should... More

1 review
4 of 5 stars Reviewed April 20, 2014

I was pleased with what I got for what I spent. The room was clean, the bed was comfy, and the pillows great. I loved the little kitchen and made use of it saving on dinner expenses by not eating out. I would stay here again the next time I am in the area for sure.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Columbus - Airport, responded to this review

Lance - Thank you for posting a glowing review of your stay. I’m happy to hear that you enjoyed our clean rooms with fully equipped kitchens at a great value. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Atlanta, Georgia
Contributor
11 reviews 11 reviews
2 of 5 stars Reviewed December 25, 2013

This was a last minute booking, but i'm real picky about the hotels I stay in, and when I got here I wasn't expecting this at all. The only good thing about this trip was we got there late to check in so we got to check out soon and the front desk lady was very friendly. Other than that,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Airport, responded to this review

Thank you for the feedback about your stay at our hotel. I am so disappointed that we were not able to provide you with a comfortable place to stay. Please accept my apology. To uphold our company's high standards, we have been upgrading our bedding to better accommodate our guests. I really appreciate you bringing this to our attention. I... More

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Additional Information about Extended Stay America - Columbus - Airport

Address: 5020 Armour Road, Columbus, GA 31904
Phone Number:
Location: United States > Georgia > Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Columbus - Airport 2.5*
Number of rooms: 108
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Also Known As:
Extended Stayamerica Columbus Airport
Columbus Extended Stay
Extended Stay Columbus

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