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DoubleTree by Hilton Hotel Columbus

#14 of 46 Hotels in Columbus
Certificate of Excellence
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5351 Sidney Simons Blvd, Columbus, GA 31906
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1 room 1 adult
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DoubleTree by Hilton Hotel Columbus
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501 Reviews from our TripAdvisor Community

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Ewa Beach, Hawaii, United States
Level Contributor
94 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here on business, it was suppose to be1 night, but it turned into 2. The rooms were clean and big. The bed was comfortable. My only complaint is about the shower. It is a glass shower that only opens to the rear. In order to turn the water one must reach into the path of the water to... More 

Helpful?
Thank Stephan B
Dothan, AL, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Motel staff and service was very good. Other guest arrived late in the night then stayed out in the hallway smoking cigars, and talking loudly to each other kept us up for 2 hours from 1:30a.m to 3:30a.m.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert H
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you so much for review. Our goal is to provide our guest with a one of a kind experience every time they visit with us. We do apologize for noise during your stay. Do know we do not tolerate smoking and loud party in our hotel.Thank you again for staying with us. Hope to see you soon. More 

Washington DC, District of Columbia
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed several hotels in Columbus GA. From my experience, the Doubletree is among the best. The hotel is next to I-185 so it was easy to be seen and got to. Check in process was smooth: room key and breakfast coupons were ready when I checked in along with Doubletree’s famous cookies and 2 bottles of water. My... More 

Helpful?
Thank B2C2V
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you so much for your review Our goal is to provide our guest with a one of a kind experience every time they visit with us. We see overall you enjoyed your stay with us. Thank you again for staying with us. Hope to see you soon. More 

seattle, wa
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ginger and Gwendolyn provided great service to my 173rd Airborne Board Meeting this month. They both always responded quickly. location was prime and airport shuttle help with all the transfers for my clients. Kimberly H San Diego Concierge

Helpful?
Thank Kimberly H
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you very much, for the great review. We are happy to have them on our team. Thank you again for choosing us to hold your event and stay. We hope to see you again soon!!! More 

Ellenwood, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff and customer service I received at the Airport location in Columbus was great. The lobby was clean and neat, the room was comfortable. I slept very good, the bed was just right for a sound night of sleep.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Wendy D
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you so much for taking time to let the community know how we are doing. survey to let us know how we are doing. Our goal is to provide our guest with a one of a kind experience every time they visit with us. We are glad you enjoyed yourself. Thank you again for staying with us. Hope to... More 

Warner Robins, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My wife and I decided on this hotel because of the location for the concert being held at the coliseum about 5 miles to the venue. Another surprise was the proximity to the Mall Great location, Very Clean, Staff very friendly. We would definitely stay at this location again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Willie C
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you so much for staying with us!! We are glad that you enjoyed your time with us. We will be looking forward to your next visit. More 

Overland Park, United States
2 reviews
4 of 5 stars Reviewed December 27, 2015

Good overall experience. Good room size and good service quality. If you are traveling to Columbus I'd recommend this hotel. Breakfast is not "world class" but acceptable. Coffee in the room is above average. Nice to have water and cookie at arrival.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Douglas B
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you so much for staying with us over the holiday season. We are glad that you enjoyed your stay with us. We look forward to seeing you again. More 

Ellaville, Georgia
1 review
5 of 5 stars Reviewed December 26, 2015

The staff and the facility were great. Everyone went out of their way to make our visit feel like home. The hotel and grounds were clean and well kept. The staff were helpful and knowledgeable and more than cortious. Miss Cassandra Capers was esp. helpful.

Helpful?
Thank Larrys066
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you so much for staying with us over the holiday season. We are glad you felt like you was at home with us. We are honored to have Ms. Capers on our team. We look forward to seeing you soon. More 

Phoenix, United States
1 review
1 of 5 stars Reviewed December 19, 2015

Hotel ran loud power equipment outside my room at 10:30 PM ad when I complained they would not stop it. When I attempted to talk with a manger they transferred me to someone's voice mail. The management of this hotel was extremely incompetent

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank James K
John-HiltonHelp, on behalf of the staff at at DoubleTree by Hilton Hotel Columbus, responded to this review

Dear James K, We’re very sorry for the noise issue you encountered during your stay at our hotel. Your comfort and safety is our number one concern, and we appreciate that you brought this to our attention. Your review will help us correct similar issues in the future. We hope that the next time you’re in the area, you’ll consider... More 

Columbus, United States
2 reviews
4 of 5 stars Reviewed December 9, 2015

Mostly great overall. Had one challenge....room was not refreshed for the second night. I left instructions for housekeeping to refresh my room as I left at 11:45 a.m. When we arrived back to our room at 10:00 p.m. it had not been refreshed: bed unmade, no fresh linen, no replacement of toiletries, no vacuumed floor, etc.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gerald W
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you so much for taking time out to fill out our survey. We appreciate all comments and concerns about our service. We apologize for the inconvenience with your room. Our housekeepers do not enter rooms with do not disturb on them. We do hope your next stay with us is better. Thank you again for staying with us. More 

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