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Holiday Inn Columbus North I-185

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2800 Manchester Expressway, Columbus, GA 31904
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Holiday Inn Columbus North I-185
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Holiday Inn Columbus North I-185
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160 reviews from our community

Traveler rating
    38
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    28
    24
    25
See reviews for
59
18
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41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel for several days while working in Columbus. The hotel is older but is clean and some updates have been made. The front desk and cleaning staff were very friendly – always offering greetings and asking if I needed anything. While not a bad hotel, I have a few complaints and do not plan to stay here... More 

Was this review helpful? Yes
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

Hello sha8ron, I'm always happy to here that our team members expressed the hospitality our guest deserve. You absolutely deserve the very best! This is why I am sadden to here that you did not leave 100% satisfied. I promise to do the best I can with the channel lineup we provide. I am also happy to here that you... More 

Abbottstown, Pennsylvania
1 review
1 of 5 stars Reviewed 2 weeks ago

I do not understand the process of this hotel,my wife and I entered the lobby and we were greeted with a awesome smile and we were trying to talk to her about the status of our rooms it was early we knew but not to early, as the lady were trying to help us she was rudely inturepted by a... More 

Was this review helpful? Yes
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

Hello Robert E, Thank you for taking the time to inform us of you recent visit. We respect our awesome team members just as much as we respect our wonderful guest. I apologies that this was not displayed during your recent visit. I will be sure to discuss your concerns to my entire staff. I hope the next time you... More 

Travelers are raving about these Columbus hotels

Carson City, Nevada
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

On our way west from our Bahamas trip we stopped in Columbus, GA to visit family. We are IHG members and always try to use hotels associated with this company. We fly our own plane and like to stay near the airports on a one night over. This Holiday Inn should be bombed and rebuilt. This is a real Black... More 

Was this review helpful? Yes
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

Hello Harvestdrmr, Thank you for sharing your feedback from your recent stay with us. I am deeply saddened to hear that we did not meet your expectations. We take pride in making sure our guests experience the best we can offer. With that said as a valued IHG rewards member you deserve the absolute best. When you have free time,... More 

Roanoke, Virginia
Contributor
13 reviews 13 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 9, 2015

Hotel is probably best described as functional but a little tired. Door lock worked but it needed a few tries to get it open, the room was clean but needed some new appliances and a re-paint. The bed was clean but the linen was worn, towels were clean but old., alarm clock was present but the buttons were mashed in... More 

Was this review helpful? Yes
Holiday I, Front Office Manager at Holiday Inn Columbus North I-185, responded to this review

Richard T, Thank you for your review of your stay with us. We take your concerns seriously and are actively looking for ways to improve our service and quality. Your comments will be shared with our staff and supervisors to begin improvements immediately. We do hope to see you again in the near future if you so choose. Thank you... More 

Memphis, Tennessee
2 reviews
3 of 5 stars Reviewed April 9, 2015

My wife & I stayed at this hotel in March to visit a friend retiring from the army. While I have stayed at this hotel before this time the stay was not right. When we got there it was late and the the line to checkin was so long. We thought that we would miss dinner but the hotel restaurant... More 

Was this review helpful? Yes
Holiday I, Front Office Manager at Holiday Inn Columbus North I-185, responded to this review

memphiscitykrafts, Thank you for your review of your stay with us. We take your concerns seriously and are actively looking for ways to improve our service and quality. Your comments will be shared with our staff and supervisors to continue making improvements immediately. We would like to discuss your experience further. If you have the time, please give us a... More 

Lutz, Florida
Top Contributor
57 reviews 57 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 8, 2015

We stayed here one night while visiting the museum at Ft Bennington. While this is an older hotel it was clean and well maintained. The staff was very friendly and the breakfast was good. The hotel is located next to the I85 ramp which made access to the base convenient. we would stay here again. There is quite a bit... More 

Was this review helpful? Yes
Chicago, Illinois
1 review
1 of 5 stars Reviewed April 5, 2015

checked in for a 3 night stay in Georgia, I had a wedding to attend on Saturday. I check-in with the lady at the front desk- She was very nice and polite. I went to my room and I smelled smoke and dogs. I told the lady at the front desk I was not happy. The room smelled like dog... More 

Was this review helpful? Yes
Holiday I, Front Office Manager at Holiday Inn Columbus North I-185, responded to this review

Janeice M., We appreciate you for staying with us. Your comments have been reviewed by the management staff and we assure you that these concerns have been addressed to ensure they will not happen every again. We do hope that you had a chance to enjoy your weekend in Columbus, Ga. If you we do not see you again, we... More 

Atlanta, Georgia
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 29, 2015

Stayed one night and would definitely return. There were pluses and minuses, but overall the stay was positive. The front desk staff, particularly Marcos, was absolutely outstanding. Check in was friendly, efficient, and when I had to return the next day to recover a charger, he and the housekeepin staff were very helpful. The room was comfortable, although the one... More 

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Murfreesboro
1 review
4 of 5 stars Reviewed March 18, 2015

Visiting my son for family day at Ft Benning. Everyone was super friendly they gave us good directions! Great hot breakfast. Clean room, bed was very comfortable. Across the street from the mall really close to everything. Would stay again!

Was this review helpful? Yes
NYC
Contributor
15 reviews 15 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed February 27, 2015

I got a Gov't rate at this hotel, and under the rate details, it said gov't rate vomes with breakfast and TWO drink tickets. When I checked in, the pesron checking me in said it comes with ONE drink ticket. When I told him the website stated TWO drink tickets, he looked at me like I was crazy. I had... More 

Was this review helpful? Yes
Holiday I, Front Office Manager at Holiday Inn Columbus North I-185, responded to this review

Cartman72, Thank you for staying with us and for completing this review. There apparently was a misunderstanding of the promotion. We did not mean to offend you in any way. The issue has been cleared up and the promotion will be available as advertised for the next time you visit the hotel, if you so choose. We hope that the... More 

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