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Holiday Inn Columbus North I-185

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2800 Manchester Expressway, Columbus, GA 31904
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Holiday Inn Columbus North I-185
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179 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I stay at the Holiday Inn for one night visiting a friend. It is just a basic hotel. The guy at the front desk was very friendly an polite. He gave me all the information I needed to know about the hotel and a map with the layout. There was no bar in the hotel. He said that there was... More 

Helpful?
Thank Cpalass
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

Hello Cpalass, Thank you for choosing Holiday Inn Columbus, GA. It was a pleasure accommodating you while you were in town visiting your friend. I am happy to hear you enjoyed your clean and comfortable room. However I apologize that we didn't meet your expectations in terms of being more up to date. I hope you were able to enjoy... More 

Tuscaloosa, Alabama
1 review
1 of 5 stars Reviewed 3 weeks ago

I read the reviews on here before booking and decided to give it a try as I read some good and some good and wanted to see for myself. Well the reviews dont lie. This is not your usual Holiday Inn. It is old worn and torn and Im sure has seen its better days but it appears to not... More 

Helpful?
Thank Patrick B
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

Hello Patrick B, Someone told me a long time ago that you can't please everybody. I replied, but you can try! I am extremely sadden that we did not provide you with the best hotel experience possible. We will never stop trying to make sure that every single one of our wonderful guest receive outstanding service, clean accommodation and a... More 

Plainville, Massachusetts
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My daughter and I stayed here to attend a military graduation. First let me say you get out of a hotel what you do and dont expect. Don't come here expecting a five star hotel. Do come here expecting to be greeted with smiles and friendly service. I can't get over how nice everyone is here. We were constantly asked,... More 

Helpful?
Thank lynette14
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

Hello lynette14, There is absolutely nothing better than hearing that our wonderful guest are enjoying their stay with us! Thank you so much for your beautiful comments. It is and always will be a pleasure to accommodate our extended family. I can't wait to share you comments with my team members! Thank you so much for giving us the opportunity... More 

Nebraska
Level Contributor
4 reviews
1 of 5 stars Reviewed 3 weeks ago

I can not believe this place is considered a Holiday Inn. The hotel appeals more like a motel. Great location is ALL I can say. After staying at the holiday Inn in Nashville to come to this place is a 360. The staff are not friendly as you would expect. This was my first trip to Columbus and the staff... More 

Helpful?
Thank Frances D
Ellis S, Manager at Holiday Inn Columbus North I-185, responded to this review

Hello Frances D, I am at an absolute lost for words. There is no excuse for the experience you had during your stay with us. We pride ourselves in delivering the best hotel experience possible. Your family not receiving that is a huge disappointment to us and is absolutely unacceptable. Please accept my most humbling apologies. Your family vacation is... More 

Georgia
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 9, 2015

I had to stay here while my water was out at my house. This is a very nice hotel for the price. I was impressed with the staff, and the breakfast includes unlimited bacon, which is pretty exciting. The rooms were clean, the lobby is bright and welcoming. My son, who is 6, drew the staff a picture and they... More 

Helpful?
Thank fooliet
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

Hello fooliet, I can not express how much we enjoy having great families like yours stay with us! Thank you so much for allowing us to accommodate your family! I'm actually thinking about being selfish and hanging your son's drawing in my office. Please let him know how much we are enjoying his beautiful work of art. Thank you for... More 

Biloxi, Mississippi
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 30, 2015

My debit card was compromised the day before, all I had was cash to pay, and the place I'd intended to stay wouldn't accept that. I had my dog with me. BringFido.com steered me to this Holiday Inn, and they accepted me without a working debit card; cash only. I was relieved. Not only did they accept me, but I... More 

Helpful?
Thank HughMcAloon
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

Hello HughMcAloon, It saddens me to know what you had to deal with while visiting the great city of Columbus, GA but I am excited to know that BringFido.com lead you to us! Thank you so much for giving us the opportunity to accommodate you. We enjoyed having you and your Basset mix here. I will share you kind words... More 

Utah
1 review
5 of 5 stars Reviewed November 1, 2015

I stayed here on business for 2 nights and it was a very nice place. The rooms are clean and the staff is excellent. Michelle at the desk was wonderful. Very helpful and very kind. I ate in the restaurant for breakfast and Jennifer was real sweet. I also had dinner one evening and I half to say it was... More 

Helpful?
Thank tobias c
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

More 

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed September 9, 2015

Well folks let me tell ya'll something. This hotel is hands down my favorite. From the time I walked in the door to the time I left, it was nothing but outstanding service!!! Michelle at the desk was on point! She joked with me and my softball buddies and was a delight the entire time we were there. Jennifer in... More 

Helpful?
Thank 247vernellt
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

Hello 247vernellt, Since our hotel has the Best Guest Ever, we try our best to provide the best hotel experience ever. Thank you so much for your kind words. You deserve the absolute best and it is wonderful to read this review and verify, that is what you got! Both Michelle and Jennifer are delights to be around. I'm glad... More 

Hilton Head, South Carolina
1 review
5 of 5 stars Reviewed August 31, 2015

Recently stayed here with my family and it was excellent!! Very clean rooms and kind staff. Breakfast was very good also. I liked the fitness center but it was a far walk! Michelle at the desk was very nice and accomodating. Will definitely be back.

Helpful?
Thank stevie d
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

Hello stevie d, It was very much our pleasure to accommodate you! Thank you so much for taking the time to give us feedback of your recent stay! I hope that walk to the fitness center wasn't to much. We like to call it a warm up for your workout lol. All jokes aside we truly appreciate you and your... More 

Little River, United States
Level Contributor
6 reviews
4 hotel reviews
1 of 5 stars Reviewed August 25, 2015

Hotel did not honor contract, Contracted rooms not available, no breakfast, Hotel needs repair. Disorganized staff. Not worth the price $99.00 s/p-d/o Comp nights were nor awarded as contracted for. Rooms not great not enough room cleaners.

Helpful?
Thank Stephen R P
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

Hello Stephen R P, I am extremely sadden to hear you did not receive the best hotel experience possible. Please accept my deepest apologies for the issues mentioned on your review. I would like to discuss your stay with us in detail so that I may investigate the reasons you did not receive the best service possible. If you have... More 

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