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Holiday Inn Columbus North I-185

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2800 Manchester Expressway, Columbus, GA 31904
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Holiday Inn Columbus North I-185
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Holiday Inn Columbus North I-185
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165 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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    (165)
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    (44)
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    (31)
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Phenix City
1 review
4 of 5 stars Reviewed 1 week ago

We had a large group of family visiting from the UK for an extended stay and needed a nice family friendly hotel at a great rate that was accessible to everything. The hotel is clean and the service was excellent. My family were so pleased with how attentive and kind the staff was, they truly enjoyed their stay. The breakfast... More 

Was this review helpful? Yes
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

Hello Julie A, Thank you so much for your wonderful review. It warms my heart to know that your family enjoyed their stay with us. With so many hotels to choose from in the area, it is very much appreciated that you gave us the opportunity to provide you with the best hotel experience you deserve. It is our pleasure... More 

Cincinnati, Ohio
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After 9 hours in the mini-van on the way to Florida, we were all pleased to be staying at the Holiday Inn. The staff at the front desk was welcoming and inviting and positive with us. The rooms were nice and looked like they had been recently updated. They were all very clean. The bathrooms were also very clean and... More 

Was this review helpful? Yes
Ellis S, Manager at Holiday Inn Columbus North I-185, responded to this review

Hello Scott G, Thank you for choosing Holiday Inn Columbus, GA. I am extremely excited to hear the you enjoyed your stay with us. We believe our guest deserve better then the best and knowing you are satisfied with you stay makes our day! I am happy to know you were able to rest in a clean room and wake... More 

Gillsville, Georgia
Level Contributor
58 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 15, 2015

We stayed here for a veteran's event over the weekend. The property was old, but well kept. The pool area was inviting and clean. We had a poolside room with a small table and two chairs outside our sliding glass door to the pool which made possible to sit outside of our room and enjoy the view; that was a... More 

Was this review helpful? Yes
Ellis S, Manager at Holiday Inn Columbus North I-185, responded to this review

Hello Gillsville, Thank you so much for you kind words about our hotel. You as well as all of our Veterans are beyond appreciated! You deserve the best times infinity and we are just happy to have had you in our presence. I will definitely share you comments with our entire team, especially Mary and Veronica! Please be sure to... More 

Grafton
Level Contributor
10 reviews
4 of 5 stars Reviewed May 26, 2015

Went to GA to see grandson graduate from Fort Benning. Stayed at the Holiday Inn about 20 minutes north of the fort. The rooms were clean and we had a beautiful pool and everyone was as friendly as could be. However since it is an older hotel the signs of age are showing. It's kept very clean and there is... More 

Was this review helpful? Yes
Ellis S, Manager at Holiday Inn Columbus North I-185, responded to this review

Hello Pamela C, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ellis Sanders General Manager ES@CSGAP@outlook.com More 

Atlanta USA
Level Contributor
301 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
1 of 5 stars Reviewed May 25, 2015

Quite literally the worst IHG property I've ever stay in - anywhere in the world - ever. It's a disgrace to give it a IHG flag - it's a motel not a hotel - hallways and bathrooms dirty - dogs barking in the rooms next door - grimy carpets - this is a nasty hotel. Go somewhere else.

Was this review helpful? Yes
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

Hello Expattraveler100, Let me start off by saying that when I read a review and the guest is not 100% satisfied, I am beyond sadden. I truly believe that every guest that walks though are doors deserve the absolute best from us. Please accept my most deepest apologies for not giving you the service you deserve. You have my word... More 

Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 16, 2015

Stayed at this hotel for several days while working in Columbus. The hotel is older but is clean and some updates have been made. The front desk and cleaning staff were very friendly – always offering greetings and asking if I needed anything. While not a bad hotel, I have a few complaints and do not plan to stay here... More 

Was this review helpful? Yes
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

Hello sha8ron, I'm always happy to here that our team members expressed the hospitality our guest deserve. You absolutely deserve the very best! This is why I am sadden to here that you did not leave 100% satisfied. I promise to do the best I can with the channel lineup we provide. I am also happy to here that you... More 

Abbottstown, Pennsylvania
1 review
1 of 5 stars Reviewed May 8, 2015

I do not understand the process of this hotel,my wife and I entered the lobby and we were greeted with a awesome smile and we were trying to talk to her about the status of our rooms it was early we knew but not to early, as the lady were trying to help us she was rudely inturepted by a... More 

Was this review helpful? Yes
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

Hello Robert E, Thank you for taking the time to inform us of you recent visit. We respect our awesome team members just as much as we respect our wonderful guest. I apologies that this was not displayed during your recent visit. I will be sure to discuss your concerns to my entire staff. I hope the next time you... More 

Carson City, Nevada
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed May 7, 2015

On our way west from our Bahamas trip we stopped in Columbus, GA to visit family. We are IHG members and always try to use hotels associated with this company. We fly our own plane and like to stay near the airports on a one night over. This Holiday Inn should be bombed and rebuilt. This is a real Black... More 

Was this review helpful? Yes
Ellis S, General Manager at Holiday Inn Columbus North I-185, responded to this review

Hello Harvestdrmr, Thank you for sharing your feedback from your recent stay with us. I am deeply saddened to hear that we did not meet your expectations. We take pride in making sure our guests experience the best we can offer. With that said as a valued IHG rewards member you deserve the absolute best. When you have free time,... More 

Roanoke, Virginia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 9, 2015

Hotel is probably best described as functional but a little tired. Door lock worked but it needed a few tries to get it open, the room was clean but needed some new appliances and a re-paint. The bed was clean but the linen was worn, towels were clean but old., alarm clock was present but the buttons were mashed in... More 

Was this review helpful? Yes
Holiday I, Front Office Manager at Holiday Inn Columbus North I-185, responded to this review

Richard T, Thank you for your review of your stay with us. We take your concerns seriously and are actively looking for ways to improve our service and quality. Your comments will be shared with our staff and supervisors to begin improvements immediately. We do hope to see you again in the near future if you so choose. Thank you... More 

Memphis, Tennessee
2 reviews
3 of 5 stars Reviewed April 9, 2015

My wife & I stayed at this hotel in March to visit a friend retiring from the army. While I have stayed at this hotel before this time the stay was not right. When we got there it was late and the the line to checkin was so long. We thought that we would miss dinner but the hotel restaurant... More 

Was this review helpful? Yes
Holiday I, Front Office Manager at Holiday Inn Columbus North I-185, responded to this review

memphiscitykrafts, Thank you for your review of your stay with us. We take your concerns seriously and are actively looking for ways to improve our service and quality. Your comments will be shared with our staff and supervisors to continue making improvements immediately. We would like to discuss your experience further. If you have the time, please give us a... More 

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