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Hampton Inn Columbus-Airport

5585 Whitesville Rd, Columbus, GA 31904
Hotel amenities
Hampton Inn Columbus-Airport
Ranked #33 of 43 hotels in Columbus
3.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveler rating
    9
    3
    5
    5
    5
Date Rating
1 review
5 of 5 stars Reviewed May 27, 2012 NEW

We stayed here on our way back to Alabama from Florida and loved it. The staff was great and lobby had been recently renovated. The pool is huge and has a great atmosphere! More

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1 review
4 of 5 stars Reviewed May 11, 2012

While waiting for a cab to the airport for a 6am flight there was one employee working in the kitchen and a domestically challenged gentleman sitting by himself in the lobby. Don't let his 'FBI Jesus' hat fool you, his entire family has fallen on hard times with multiple people close to him being in the hospital. Obviously this has... More

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Spokane
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 19, 2012

This has to be one of the dumpiest Hampton Inn. The rooms have 1970's carpeting and vanity, A motel type feel with all rooms doors leading to outdoor, unsecured area. Carpeting is also quite dirty so wear foot coverings at ALL times in the room My hunch is the neighborhood is safe, but still, you don't feel safe at this... More

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5 of 5 stars Reviewed February 1, 2012

I stayed here and was really pleased. The staff was extremely friendly and helpful. The room was clean and had lots of amenities. The free breakfast was great with many choices. I would stay here again whenever I visit Fort Benning. More

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Chattanooga, Tennessee
Top Contributor
54 reviews 54 reviews
Reviews in 37 cities Reviews in 37 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 3, 2012

I do a lot of traveling for my job and stay in 2 or 3 hotels a week. Most are ok BUT, The Hampton Inn in Columbus GA was Above the Norm. From check in I knew I was going to enjoy and I was not wrong. Tequila the Front Desk Clerk (NOT the drink) was so truly pleasant that... More

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Eufaula, Alabama
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 12, 2011

I stayed here and was very pleased. The staff was very friendly!! I woke up right after breakfast ended and as I was checking out, the front desk employee offered to get me something to eat from the kitchen! The room was absolutely beautiful and well cleaned. My only complaint is that your room exits right in the parking lot... More

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CSGAT_GM, General Manager at Hampton Inn Columbus-Airport, responded to this review
August 22, 2011

It is always a pleasure to receive feedback from our guests. I am glad that our accommodations were to your standards and that you enjoyed your stay with us. The team here always tries to go that extra step to make our guests stays memorable and I was delighted that you had that experience. I do hope that we have... More

south bend, indiana
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 12, 2011

This property has seen better days. The staff is courteous and friendly. but. the building is old and tired. Furniture is low quality. There is a nice pool area, all rooms are outside entry. More

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CSGAT_GM, General Manager at Hampton Inn Columbus-Airport, responded to this review
August 22, 2011

Thank you for taking the time to provide feedback regarding your recent stay at our facility. We are always glad to hear our customer feedback, good or not so good, so that we can improve on our customer service and accommodations. The property is actually going on 25 years old this September, however, we do try to maintain the standards... More

1 review
3 of 5 stars Reviewed July 28, 2011

Paid for a double room. When we opened the door it was a single King bed with a hide-a-way sofa. We called and complained and the desk person said it was all they had. We reminded them that we reserved a double and wanted a partial refund for the difference. Suddenly they "found" the correct room. We to collect our... More

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CSGAT_GM, General Manager at Hampton Inn Columbus-Airport, responded to this review
August 22, 2011

I do apologize about the satelight outage. It is true that we did take our television system down for about 1 hour during your stay as we converted all of our TV programming to HD. This was an upgrade from the old system that we had in place which allowed us to add additional programming at a better quality. This... More

Cleveland, Ohio
1 review
1 of 5 stars Reviewed May 20, 2011

I am soldier in the United States Army and the day that I was scheduled to check in to this hotel, my mother passed away. I immediately got on a flight to Alaska. When I returned I tried to explain the unfortunate circumstances to this hotel staff; however, they still charged me $77 for a room that I never stayed... More

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CSGAT_GM, General Manager at Hampton Inn Columbus-Airport, responded to this review
June 2, 2011

I want to thank you for leaving feedback regarding your “no show” reservation. Unfortunately, in speaking with my management team at the property nobody has any record of this situation. I assure you that we do work very closely with our guests and the soldiers due to being only minutes from Ft Benning. As I do not have any information... More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 12, 2011
1
person found this review helpful

Okay, I'll start off by saying that this place is not a hotel, but rather a "garden style" hotel. Which is pretty much a fancy way of saying motel. Our sheets were dirty, and the bathroom was not cleaned. The people who worked there were very kind, but that doesn't make up for the non-sanitized room. It was very hard... More

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CSGAT_GM, General Manager at Hampton Inn Columbus-Airport, responded to this review
June 2, 2011

Dear Guests: I want to first thank you for your feedback. I must say that I am suprised that the accomodations were not "clean" as shown by the information you provided here. While it is true that we are an exterior cooridoor property or as some term a "garden style" we do pride ourselves on providing clean and comfortable accomodations.... More

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Additional Information about Hampton Inn Columbus-Airport

  • Hampton Inn Columbus
  • Columbus Hampton Inn
  • Hampton Inn Columbus Airport
Address: 5585 Whitesville Rd, Columbus, GA 31904
Price Range: $

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Hampton Inn Columbus-Airport
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