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Courtyard by Marriott Columbus

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3501 Courtyard Way, Columbus, GA 31909
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Courtyard by Marriott Columbus
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81 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Burlington, Vermont
Level Contributor
122 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

In the area for family weekend for my Ft. Benning soldier. I arrived late in the evening after the front door was locked which does seem a little odd for the front door. I was checked in promptly and given great info. I was here for 4 nights on points and GA has started to enforce a $5/night charge which... More 

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Anna G, Operations Manager at Courtyard by Marriott Columbus, responded to this review

Dear Jiberjab, Thank you for sharing your feedback with us! We always enjoy hosting our Ft. Benning families. We appreciate you leaving so many details and pointing out our areas of opportunity around our property. We are so glad that you enjoyed your upgrade, and experienced great customer service from our housekeeping and front desk teams. We truly have a... More 

Tampa, Florida
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I travel a great deal for pleasure and business. For that reason I am a platinum Marriott member. While staying here with my family, I was shocked Disney and nickelodeon are not available in the rooms. My bewilderment grew when I realized it is available in the lobby. The assistant GM says it was a "corporate decision" not not make... More 

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Anna G, Operations Manager at Courtyard by Marriott Columbus, responded to this review

Dear Sportsdadtpa, Thank you for sharing feedback about your stay with us. We enjoyed having the opportunity to host you and your family during the holiday weekend! As a Platinum guest, we truly value your opinions and are disappointed to hear about your experience. We strive to not only meet, but exceed your expectations, however it seems that we may... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

We arrived at 1030 and I was locked outside the lobby until someone noticed me and asked me by intercom what I needed ! I was in a police car so if they were nervous about me I wondered about the area, lol ! The room was clean and very nice . The cleaning ladies were friendly but the front... More 

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Anna G, Operations Manager at Courtyard by Marriott Columbus, responded to this review

Dear Bilbojeff, Thank you for expressing your feedback about your experience with us. We appreciate you bringing attention to our arrival process. We have procedures in place to protect our guests during after-hours, but I can see how this may have been inconvenient for you. Please accept our sincerest apologies for not only your arrival experience, but also the service... More 

Phoenix, Arizona
Level Contributor
89 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed June 8, 2015

Our son was graduating from basic training at Ft Benning and we had a good sized group coming in for the the festivities from across the country. We stopped in to check out the rooms when we were in Columbus in May and Sarah was extremely helpful. The entire staff, and manager were committed to making our stay one of... More 

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Anna G, Operations Manager at Courtyard by Marriott Columbus, responded to this review

Dear bluewar, Thank you for taking the time to express your feedback! Basic training graduations are a very memorable experience, so we are grateful to have had the opportunity to host you and your family during such a special time. The convenience to Ft. Benning is wonderful for the several trips to see your graduate, and having downtown Columbus close... More 

Richmond Hill, Georgia
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed April 27, 2015

We booked this hotel because we were attending a wedding. We checked into the property late in the evening and the reservationist was very friendly and accommodating. Our first floor room was located on a corner which had an access door from the parking lot right by our room so it made loading and unloading great for us. The room... More 

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Anna G, Operations Manager at Courtyard by Marriott Columbus, responded to this review

Dear Pat P, Thank you for taking the time to share your recent experience at the Columbus Courtyard! We are so honored that you chose to stay with us during such a special event! We're very pleased to see that you were able to enjoy the many amenities our property offers. The location of Peachtree Mall, Starbucks, and several restaurants... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 26, 2015 via mobile

My family and I stayed here for two nights April 22, 2015 to April 24, 2015, we were attending our son's graduation from Fort Benning and we were very pleased with our room. We had two pillow top queen beds that were very comfortable. Our room was very spacious and clean. I enjoyed the deep soaking tub and we faced... More 

Was this review helpful? Yes 1
Anna G, Operations Manager at Courtyard by Marriott Columbus, responded to this review

Dear Mrs. Kenya Love, Thank you for leaving your feedback on your recent stay with us! We loved the picture you posted of our pool! Between your soak in the tub, sunbathing by the pool, and Starbucks, it sounds like you had quite a relaxing visit! We are so glad to hear that you enjoyed everything. We look forward to... More 

Ocala, Florida
Level Contributor
123 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed January 8, 2015

I love staying at hotels that have great coffee with a Bisto on site! The first night I had an amazing bacon burger with fries and the gal did an awesome job preparing it and treated me very kind! When I checked in the front desk gal handed me a coupon for being a Marriott rewards member for a free... More 

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 6, 2014 via mobile

We stayed only one night for my Aunt's funeral. The beds were really comfortable. The hotel staff was friendly, it didn't have an elevator which threw me off for the price a little bit. Convenient to the mall though. Overall I would stay again for a couple of days.

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Adrian V, General Manager at Courtyard by Marriott Columbus, responded to this review

Dear Shajuna, Thank you for your candid feedback regarding your recent stay. I'm glad our beds were comfertable and you were able to get a good nights sleep. We look forward to your next visit. Please let me know if there's anything else I can assist you with. Best Regards, Adrian Vinasco General Manager More 

Millbrook, Alabama
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed November 22, 2014

We arrived early evening and were promptly greeted by Mercedes who was working the front desk. She was such a pleasant young lady. The hotel must have recently been updated. Our room smelled fresh and clean. The bath area was large with a separate area with sink, mirror and vanity. It would be helpful if there had been a mirror... More 

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West Palm Beach, Florida
Level Contributor
100 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed November 12, 2014

The hotel has location going for it. It is close to the interstate as well as to St. Francis Hospital. My room smelled like slight cigarette smoke. Fortunately I was able to keep my screen door open to let some fresh air in. The staff was also friendly. I am excited to try the white water rafting package.

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