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All 46 Columbus hotels

Comfort Inn

2.0 of 5 Hotel   |   3460 Macon Rd, Columbus, GA 31907
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Ranked #28 of 46 hotels in Columbus
A recent review
3 of 5 stars reviewed 1 week ago
747KCJ Sylvania, Ohio
  • Overview
  • Reviews (65)
  • Photos (13)
  • Amenities
  • Room tips (7)
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65 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Sylvania, Ohio
1 review
3 of 5 stars Reviewed 1 week ago

My room was ok, but staff was not helpful and did not enter my choice rewards information and when I called later, they refused to give me credit for my stay with the rewards program. We have been members for several years and never had this problem

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed June 17, 2014

This was an excellent hotel!! The staff was so nice & helpful! :) Julia & Jim went out if their way to help me. I want to say thank you to Julia & Jim for making my stay so wonderful! I recommend this hotel 100%! Service & rooms were outstanding! This ia truly the only place to stay in Columbus,... More

Was this review helpful? Yes
ComfortColumbus, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review about our hotel and staff. we take great pride in service to all our guest. I have shared your comment with Mr. Jim,Ms. Julia and Ms Tabby and they Join me to thank you for your great review. Please give us a call when you visit the area again. More

Warner Robins, GA
19 reviews 19 reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 28, 2014

We stayed in a standard king room while visiting the National Infantry Museum and whitewater rafting in Columbus. Our stay was a good value for the money, but our friends' experience (same trip) and the hotel's response made me mark them down. I regularly stay at Choice Hotels and am generally very happy with them, and so does my friend,... More

Was this review helpful? Yes
ComfortColumbus, Manager at Comfort Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. I am happy everything with your... More

Yorktown, Virginia
1 review
2 of 5 stars Reviewed May 27, 2014

Okay so the staff was very friendly and new the area very well. However, the room had a very musty smell, there was black hair all over the bathroom; sink, toilet, tub, walls of the shower. Mildew in the shower head and on the creases of the surround in the shower. When I took a shower and opened up what... More

Was this review helpful? Yes
ComfortColumbus, Manager at Comfort Inn, responded to this review

Good Morning Matthew. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More

Philadelphia, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 11, 2014

I came here with my family visiting Ft. Benning and the stay was amazing we couldn't have asked for better service or a better value. It was a perfect location, close to the interstate, within walking distance to restaurants so we had everything we needed close by. The beds were very comfortable; the breakfast was good “loved the coffee”. We... More

Was this review helpful? Yes 2
ComfortColumbus, Manager at Comfort Inn, responded to this review

Good Morning. And what a wonder morning it is. On behave of Comfort Inn - Columbus I want to thank you for choosing us as your home away from home. I am very pleased to hear our team was able to meet and exceed for expectations. Also I pleased that you were able to enjoy some our local, within walking... More

East Coast
Top Contributor
105 reviews 105 reviews
82 hotel reviews
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed April 27, 2014

Comfortable beds and pillows. Modest breakfast, waffles, eggs, sausage, cereal, yogurt, fruit, juice, coffee. SLOW elevator. Requests for specifics on room reservation not honored. Asked for a quiet location away from the elevator when I made the reservation, when I arrived I was put in the room right across from elevator and told there was no other room available. Nice... More

Was this review helpful? Yes 2
ComfortColumbus, Manager at Comfort Inn, responded to this review

Good Afternoon Giggy. Thank you for choosing us for recent stay at Comfort Inn - Columbus. We are thankful to you for complimenting us on our cleanliness and quality. Guest satisfaction is very important! We work hard to keep this a standard at our hotel to better meet your expectations. If you're ever in the area again, please come see... More

Lexington, Kentucky
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 25, 2014

Will definitely stay here again! Location wasn't bad, the price wasn't either. Indoor pool was warm and a huge plus! Great variety for breakfast, it being available earlier then 6am made it better. Excellent staff! Maintenance guy (Jim) speaks to and/or greets each and every person he comes in contact with. Smiling room attendant's. I seen the laundry lady help... More

Was this review helpful? Yes 4
ComfortColumbus, Manager at Comfort Inn, responded to this review

Good Afternoon Mrs Shell. I am very excited due to your wonder review of your recent stay here at Comfort Inn - Columbus. I am very proud of all of my staff. They really do go above and beyond to connect with each and every guest who chooses us as their home away from home. I thank you kindly on... More

Winder, Georgia
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 23, 2014

I stayed here for one night while attending a conference in Cloumbus. The hotel was very enjoyable with an excellent staff, clean rooms and working equipment. There were several restaurants within a five minute drive and a shopping center with a grocery store and Dunkin Donut nearby. The rooms all seem to be the same, with respect to street sound... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed April 22, 2014

Stayed two times in this hotel & Service was great. Rooms were very clean. The bed was incredibly comfortable. The breakfast in the morning was amazing. & the receptionist "Jeremiah Russ" was definitely warm and welcoming!! My Husband loved it as well to get rest after being in Fort Benning for a while. Lives up to its name, Comfort Inn.... More

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Atlanta, Georgia
4 reviews 4 reviews
5 of 5 stars Reviewed March 6, 2014

This hotel was cozy, well appointed, and perfect for our overnight stay. Breakfast in the morning had hot and cold options and was all we could ask for. Staff was very friendly and accommodating. She gave us perfect directions!

Was this review helpful? Yes
Barbara B, Director of Sales at Comfort Inn, responded to this review

We really appreciate your kind words and on behalf of the staff want to thank you for choosing Comfort Inn! We have recently upgraded our bedding and pillow programs to ensure that guests do experience a cozy and comfortable stay. We hope to see you again soon! More

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Additional Information about Comfort Inn

Address: 3460 Macon Rd, Columbus, GA 31907
Phone Number:
Location: United States > Georgia > Columbus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Comfort Hotel Columbus
Comfort Inn Columbus
Columbus Comfort Inn

13 photos of this hotel

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Room/suite (1)
Hotel & grounds (3)
Pool/beach area (1)
Dining (1)
Family/play areas (1)
Other (2)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#20 Family Hotel in Columbus
Hotel Class
Number of rooms

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