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All 45 Columbus hotels

Country Inn & Suites Columbus (Fort Benning)

2.5 of 5 Hotel   |   1664 Rollins Way, Columbus, GA 31904
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87%
Ranked #17 of 45 Hotels in Columbus
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
tayty Bethel, Ohio
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120 reviews from our community

Traveler rating
    82
    20
    6
    8
    4
See reviews for
66
15
5
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
1 review
1 of 5 stars Reviewed 1 week ago NEW

I strongly recommend staying at the Wingate on Rollins Way instead of the Country Inns & Suites. The management at Country Inns is awful. Check-out time is at noon, yet rooms are not cleaned by the 3pm check-in time. The parking lot was empty, yet the manager told us a lie about rooms being sold out the previous night. Due... More

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites Columbus (Fort Benning), responded to this review

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. Your comments have been shared with management to ensure this does not happen in future. Thank you for taking your time to share your feedback. More

Bethel, Ohio
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The Country Inns & Suites was clean easy to locate and was very accommodating. It is a great location for staying to visit the Capital University college.It had a good breakfast.The wifi worked well.While we only stayed one night it was worth the stay.

Was this review helpful? Yes
Jennifer R, Manager at Country Inn & Suites Columbus (Fort Benning), responded to this review

Thank you so much for taking the time to write a review! We love to hear your feedback and use it to fine tune what we do here. I'm happy that you stayed with us during your visit to the Columbus area, and I hope you will return again soon! More

Knoxville, Tennessee
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here along with a few other family members to attend a Ft. Benning graduation, and we all found it to be comfortable and welcoming. I am a bit on the picky side when it comes to where I sleep and, due to back issues, can't handle a hard mattress. Thankfully, their beds were soft but supportive. Being there... More

Was this review helpful? Yes 3
Lorimack21
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel at 3:45 pm and were told our room was not ready, check in clearly states on the wall that check in time is 3 pm! At 4 pm, our room was ready, we walked down the hall way and their were trash bags outside of every room. I am on crutches and it was not... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Support Specialist at Country Inn & Suites Columbus (Fort Benning), responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More

Decatur, Alabama
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 2 weeks ago

Finding the location was difficult due to poor signage. The outside of the hotel looked nice but unlike other Country Inn & Suites, this location is very "worn down" inside (the hotel showed a heavily used facility). Also, maintenance was lacking in a lot of places: Carpeting in Hallways (badly stained and torn in places); Carpeting in our Room (Stains... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Support Specialist at Country Inn & Suites Columbus (Fort Benning), responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay and for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider... More

Farmville
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I were down for Family Day at Ft Benning, and were not familiar with the Columbus area. Chose this hotel due to its TripAdvisor rating and reviews, and were not disappointed. Really nice, spacious, clean room, friendly and helpful staff, and located amidst several good restaurants, local and chain. We've already booked a return stay.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Blytheville, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay at this hotel was exceptional. We arrived very late, but the desk clerk greeted us in the lobby, expressing concern for us at our late arrival, and made sure we had everything we needed to enjoy our stay, without us having to ask. Throughout our stay, there was, what I believe, to have been a genuine attitude of... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
Jacksonville, Florida
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I look for ways to say good things about a hotel ,but unfortunately this Country Inn location was not very special . It was a lot of little things that added up to a clear sense of not being very concerned about attentiveness to clients. I called in the day before we arrived lust to advise them we would be... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was there for my son's graduation at Ft. Benning. Is very conveniently located to a variety of stores, restaurants and entertainment. Very pleasant staff, nice clean rooms, great breakfast. Very reasonably priced. Would definitely recommend.

Was this review helpful? Yes 2
Columbus, GA, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The room service did not keep up the room very well. The fitness center was a joke with only 3 pieces of equipment that did not work. The business center was a joke also with one computer that was slow and a printer that did not work.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Support Specialist at Country Inn & Suites Columbus (Fort Benning), responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More

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Additional Information about Country Inn & Suites Columbus (Fort Benning)

Address: 1664 Rollins Way, Columbus, GA 31904
Phone Number:
Location: United States > Georgia > Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Columbus (Fort Benning) 2.5*
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Also Known As:
Country Inn And Suites Columbus (Fort Benning)
Country Inn & Suites Columbus (Fort Benning) Hotel Columbus
Country Inn Columbus
Columbus Country Inn

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