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Country Inn & Suites Columbus (Fort Benning)

#30 of 46 Hotels in Columbus
Certificate of Excellence
2.5 of 5
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1664 Rollins Way, Columbus, GA 31904
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Country Inn & Suites Columbus (Fort Benning)
Best prices for: 1 room 1 guest
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Ranked #30 of 46 Hotels in Columbus
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Paula Q Sneads, United States
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167 reviews from our community

Traveler rating
    96
    29
    16
    17
    9
See reviews for
100
19
8
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
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English first
  • All months
    (167)
  • Mar-May only
    (47)
  • Jun-Aug only
    (29)
  • Sep-Nov only
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Fort Smith, Arkansas
1 review
2 of 5 stars Reviewed 1 week ago

Upon arrival, the front desk clerk was exceptionally rude. Both the room pictures and the pool pictures were very deceiving. The rooms do not have couches, while the picture shows a hot tub, it has since been covered over with concrete. There was definite shortage of towels, but when we called for more, nobody answered. When we went to the... More 

Review collected in partnership with Country Inns & Suites By Carlson

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CarlsonRezidor, Online Customer Support at Country Inn & Suites Columbus (Fort Benning), responded to this review

We apologize for the disappointing service you received from the staff. We always want to make sure our guests are comfortable and receive the best service. Please know we are currently taking the steps necessary to improve the quality of our facility, improve the attentiveness of our staff, and the condition of hotel in its entirety. Thank you for your... More 

Greenville, South Carolina
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I'm not going to waste a lot of time on this bad experience. The front desk clerk was friendly and helpful. The room was dirty and too many things were broken. We were moved to another room and experienced the same thing, broken amenities, dried urine on the toilet and floor, stains on the carpet, etc... The list is way... More 

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Brandon m, General Manager at Country Inn & Suites Columbus (Fort Benning), responded to this review

Mr. Franklin, Wow, it sounds like we dropped the ball during your stay. I am terribly sorry to read this. I would love to speak with about your stay over the phone. Please call me at 706-256-6390 Brandon More 

Douglasville, Georgia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 23, 2015

My top two items that make a good hotel room are the comfort of the bed and bedding, and a good shower. These two items were just fine, but what was lacking is customer service and housekeeping. Our bathroom door handle was broken, so a piece of tape was put over the latch so you wouldn't get stuck in the... More 

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