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Country Inn & Suites By Carlson, Columbus (Fort Benning), GA

2.5 of 5
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1664 Rollins Way, Columbus, GA 31904
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Country Inn & Suites By Carlson, Columbus (Fort Benning), GA
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Ranked #28 of 46 Hotels in Columbus
A recent review
5 of 5 stars reviewed 2 days ago
Viking1963 Frankfurt, Germany
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180 Reviews from our TripAdvisor Community

Traveler rating
    103
    31
    17
    18
    11
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109
21
8
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Frankfurt, Germany
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We chose this hotel as a stop on our way from Atlanta to Panama City Beach to sleep off the jet-lag right after our flight from Europe, because it was close to the interstate and right next to a shopping area with a Target, a Cracker Barrel and many more stores. The front desk staff was nice and helpful, the... More 

Was this review helpful? Yes
Brooklyn, New York, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The hotel was clean but that was about the only good thing. Booked for memorial weekend to see my boyfriends brother who graduated from fort benning. I will never stay here again! There was at least 50 kids in the hotel. The noise was outrageous. I finally said something to the front desk about to room next to me, he... More 

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Renee B, Manager at Country Inn & Suites By Carlson, Columbus (Fort Benning), GA, responded to this review

Samantha F, I am very sorry you were not able to get rest this weekend at the hotel. We did have an entire hotel full of children but that is no excuse for you not to have quiet time at night. I will definitely work with the team and train them on ways we can help get the noise level... More 

Tallahassee FL
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great stay! Great people! Great hotel! Thank you for the whole team for making our trip great. The girls really enjoyed themselves and we look forward to coming back next year. The rooms were very clean and the breakfast was the best at any hotels. Kudos to Tommy, Ariel, Tonya, David and Rena.

Was this review helpful? Yes 1
Renee B, Manager at Country Inn & Suites By Carlson, Columbus (Fort Benning), GA, responded to this review

Townhallmom, We appreciated your team choosing to stay with us again this year and I am excited you have already booked for next year. I'm glad your stay was enjoyable again and thank you so much for taking the time to write this review. I will let all the team members, especially the ones mentioned, know about your kind words.... More 

Panama City Beach, Florida
Top Contributor
110 reviews 110 reviews
16 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on our way to Atlanta. This is a very nice place. Its convenient to shopping and restaurants. The facility is great, the staff could not have been better, and the rates were excellent. We even enjoyed the breakfast, everything was warm and tasty.

Was this review helpful? Yes
Renee B, Manager at Country Inn & Suites By Carlson, Columbus (Fort Benning), GA, responded to this review

Rick J, I am so happy you chose to stay here on your road trip! I remember speaking with you at the desk and I appreciate you taking the time to write us a review. I am going to print this review for everyone to see and I am sure they will remember you as well. I'll see you the... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Room intake filter was disgusting, we changed it ourselves. Black was on walls and ceilings near air vents. Food between bed and nightstands. Broken door and broken sink drain. The breakfast was open late, but did not matter since they never had any meat and food was barely average. Stayed there because of indoor pool, but that does not even... More 

Was this review helpful? Yes
Renee B, Manager at Country Inn & Suites By Carlson, Columbus (Fort Benning), GA, responded to this review

Kenny C, I am sorry you felt this way about the property. Each issue that came about during your stay, I thought that we handled immediately, including getting a new filter at 10:30pm. I was also hoping the complimentary stay for the inconveniences would be enough for you to come back and give us another try. Again, I apologize for... More 

Hershey, PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We needed to change hotels at the last minute and the staff was extremely helpful and accomodating. We had a beautiful and relaxing room. The hotel is in a perfect location for highway access, restaurants and shops. Also, cookies in the evening is a nice touch!

Was this review helpful? Yes 1
Renee B, Manager at Country Inn & Suites By Carlson, Columbus (Fort Benning), GA, responded to this review

JadeHershey, I appreciate you taking the time to leave this review and will print it out for the entire team to see! I'm so glad you enjoyed your stay and we hope to see you back for some more cookies in the future. More 

Apopka, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I made reservation thru orbitz. Stipulation was that I had until 6 pm at day of arrival to cancel. I called them early in the morning because my daughter brought her dog and I needed to see if they allowed pets. That was at about 9 am. The lady I spoke to said pets were not allowed. I cancelled my... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Renee B, Manager at Country Inn & Suites By Carlson, Columbus (Fort Benning), GA, responded to this review

Sam M, Thank you for taking the time to tell me about your experience with your reservation. I don't recall speaking to you concerning this reservation experience but I would be more than happy to look into it for you and speak with you about it. The Front Desk would not have been able to cancel this reservation due to... More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed April 20, 2015

The staff was very welcoming upon our arrival and was very helpful during our stay when we needed directions. Above average breakfast. Nice and quiet for a relaxing stay. Will definitely visit here again.

Was this review helpful? Yes
Renee B, Manager at Country Inn & Suites By Carlson, Columbus (Fort Benning), GA, responded to this review

karpeebs, Thank you so much for your wonderful review and taking time out of your day to complete this survey!! I'm so happy that you enjoyed your stay and that the team provided the best service as possible. We look forward to having you back in the future. Thank you again! More 

McMinnville, Oregon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

We had never been to Georgia before and came for our son's graduation at Fort Benning. A friend had stayed at this hotel last year and recommended it. I was very pleased with the staff's friendliness and the welcome home atmosphere. The entire staff was genuinely attentive to our needs and accommodated us well.

Was this review helpful? Yes 1
Renee B, Manager at Country Inn & Suites By Carlson, Columbus (Fort Benning), GA, responded to this review

Kerri, thank you so much for your wonderful review! I am so happy your friend referred you to our hotel and we hope to see you back in the future if your travels brings you to Columbus again! More 

1 review
4 of 5 stars Reviewed April 15, 2015 via mobile

I really enjoyed myself at this hotel. I will be back next month for my son graduation. The staff was great and friendly. Ariel at the front desk made my family feel welcome. She made sure everything was okay. Overall, the hotel was great!

Was this review helpful? Yes
Renee B, Manager at Country Inn & Suites By Carlson, Columbus (Fort Benning), GA, responded to this review

Hello! Thank you so much for writing us a review and mentioning one of our team members! I am sure she will be very happy when I print the review out for her to see. Thank you again for staying with us and we hope to see you back soon. More 

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