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Holiday Inn Express Columbus at Northlake

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7336 Bear Lane, Columbus, GA 31909
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Best prices for: 1 room 1 guest
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Holiday Inn Express Columbus at Northlake
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212 Reviews from our TripAdvisor Community

Traveler rating
    170
    31
    7
    2
    2
See reviews for
83
29
15
51
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
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    (212)
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    (60)
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There are newer reviews for Holiday Inn Express Columbus at Northlake
See the most recent reviews
Morrisville, Pennsylvania
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 31, 2015

this was my first time at this location, went for my sons army family pass, amazing staff, all friendly and accommodating, great breakfast buffet that runs till 10am and the rooms are big, pool area is beautiful

Was this review helpful? Yes 2
Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 14, 2015

I had a good night's sleep, wonderful pillows with a soft comfort. But our stay was pretty decent up until the following morning. Someone brought a dog in during breakfast and the attendant had pet the dog and then she continued to serve food immediately after petting the dog. I'm sure she denies it, but more than a few people... More 

Was this review helpful? Yes
Jodi S, General Manager at Holiday Inn Express Columbus at Northlake, responded to this review

Indulgence33, Please accept my deepest apologies for the occurrence you experienced during your stay with us. I completely agree with you that the actions of our breakfast attendant were not hygienic and unacceptable. This has been addressed and discussed amongst all staff that work in our breakfast area. This is not a typical action of our breakfast attendants and hope... More 

Columbia, Tennessee
Level Contributor
149 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed February 27, 2015

We had a suite that was spacious and comfortable. The breakfasts were a cut above the usual fare. Staff was friendly & helpful. They even stored our bikes for us as we were traveling to another destination after attending the graduation. Good location for events at Ft. Benning.

Was this review helpful? Yes 3
Pace, Florida
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 23, 2015

Stayed in this hotel on 2 different weekends for my son's hockey tournaments and had nothing but a great experience. The rooms are very spacious and the staff is great. Yvonne at the front desk is great and Dionna in the kitchen is fantastic. She on both occasions gone above and beyond for us. She really makes your day early... More 

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1 review
5 of 5 stars Reviewed February 16, 2015

I had to comment several times on the staff's professionalism. They were all great. However in the dining room, Deona had a great personality. She was really a people person. Also the little guy with the afro he didn't say much, but was always working. It was great!

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Piedmont, Oklahoma
1 review
5 of 5 stars Reviewed February 6, 2015

I stayed a week at this fabulous hotel. The hotel staff was very professional and catered to every need. Linda, at the front desk, was extremely helpful and so friendly. I felt like I was staying with friends. The rooms were so nice, beds were comfy and everything was very clean. This is the hotel I will be staying at... More 

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Tallahassee, Florida, United States
1 review
5 of 5 stars Reviewed January 23, 2015

all rooms are excellent! staff was OUTSTANDING!!! Very friendly - caring - professional!!! Customer service was fantastic!!! OWNER/MGR should be very proud of their staff!!! Very evident that they were well-trained!!! Breakfast food was as good as it gets too!

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 16, 2015

Kaneesha always brightens your day for breakfast. She greets you with a smile and kind words that is very contagious. Rooms are always clean and up to date. The staff will always go out of their way to assist you.

Was this review helpful? Yes
Atlanta, Georgia
1 review
5 of 5 stars Reviewed January 14, 2015

I want to give great thanks and appreciate to the staff, managers and housekeeping staff at the Northlake Holiday Inn Express. I was completely impressed by their care and helpfulness! I have traveled extensively and stayed in hotels everywhere but This staff made the list for my best hotel experience. Thanks especially to Kaneesha Collins for going the extra mile!

Was this review helpful? Yes
Tallahassee, United States
2 reviews
5 of 5 stars Reviewed December 15, 2014

My Girlfriend, mother, and I were in Columbus this past weekend to visit Callaway Gardens and this hotel was a perfect fit. The rooms were very clean and spacious and the beds gave me the best night sleep I've had in a long time. The breakfast in the morning was great! i especially loved the pancake maker! The front desk... More 

Was this review helpful? Yes
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