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Holiday Inn Express Columbus at Northlake

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7336 Bear Lane, Columbus, GA 31909
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Holiday Inn Express Columbus at Northlake
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Holiday Inn Express Columbus at Northlake
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211 reviews from our community

Traveler rating
    170
    30
    7
    2
    2
See reviews for
82
28
15
51
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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McKinney, Texas
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I spent one night here, in order to do something in Columbus the next morning. We were very pleased with the hotel, staff, and location. Very comfortable bed, plenty of towels, and plenty of light. Kaneesha, who welcomed us at breakfast, was a ray of sunshine. She's a one-woman ambassador for the hotel.

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Top Contributor
117 reviews 117 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The room was clean. The lobby had a little wallpaper renovation, but otherwise it was orderly too. The bed wasn't super comfortable, but it wasn't awful either. The rooms on the second floor were quiet. The location seemed safe and convenient. This is an ok place to stay.

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Jodi S, General Manager at Holiday Inn Express Columbus at Northlake, responded to this review

Michelle2560 - Thank you for taking the time to leave feedback on your stay with us at Holiday Inn Express @ Northlake. We hope you will visit us again next time you are in town. Thanks, Jodi Sears More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This stay was the best experience I have had with hotels and hotel services for a very long time. The cleanliness of the rooms, excellent attendants service daily, very friendly desk/reservation services(Ms Yvonne), excellent dining room services (Ms Keneesha), hot breakfast every day, along with evening dining specials on Mondays and Tuesdays; fitness rooms, laundry services, and so much more.... More 

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Fort Worth, Texas
Top Contributor
73 reviews 73 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We were greeted warmly when we Checked in after 9:00 PM. The staff was friendly and smiling - great people skills. Our room was clean and well appointed. Slept soundly - no road noise and no unruly kids. We were so impressed with the hard Working staff. There was an amazingly busy young man that was wiping down the inside... More 

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1 review
5 of 5 stars Reviewed April 17, 2015 via mobile

I highly recommend staying here! I have never met such welcoming people! We were a day early Yvonne welcomed us and found us a room. We arrived during the early afternoon when no rooms had been cleaned. But Yvonne put us at the top of the list and got us when the room was ready. We were offered food and... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2015

This was one of the best hotel experiences I've ever had and I've stayed at my fair share. The rooms and building was clean and comfortable, the breakfast was VERY impressive (saved us a lot of money, too), the heated pool was nice. The level of service provided by the staff was what really stood out above other places I've... More 

Was this review helpful? Yes 1
LaGrange, Georgia
Top Contributor
71 reviews 71 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

I searched for a really good hotel in Columbus and this was IT! The staff is incredibly friendly, the rooms are immaculate, and the breakfast is plentiful the pool and spa looks like something at a resort. We will be back in one week and can't wait!

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015 via mobile

Staff was incredibly friendly and accommodating! We have e stayed in Columbus multiple times, and this was our best experience. We will choose this hotel again. Pool and hot tub were both clean and nice!!

Was this review helpful? Yes 1
Morrisville, Pennsylvania
Contributor
20 reviews 20 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 31, 2015

this was my first time at this location, went for my sons army family pass, amazing staff, all friendly and accommodating, great breakfast buffet that runs till 10am and the rooms are big, pool area is beautiful

Was this review helpful? Yes 1
Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 14, 2015

I had a good night's sleep, wonderful pillows with a soft comfort. But our stay was pretty decent up until the following morning. Someone brought a dog in during breakfast and the attendant had pet the dog and then she continued to serve food immediately after petting the dog. I'm sure she denies it, but more than a few people... More 

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Jodi S, General Manager at Holiday Inn Express Columbus at Northlake, responded to this review

Indulgence33, Please accept my deepest apologies for the occurrence you experienced during your stay with us. I completely agree with you that the actions of our breakfast attendant were not hygienic and unacceptable. This has been addressed and discussed amongst all staff that work in our breakfast area. This is not a typical action of our breakfast attendants and hope... More 

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