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Columbus Marriott

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800 Front Avenue, Columbus, GA 31901-2749
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Columbus Marriott
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Columbus Marriott
Columbus Marriott
Columbus Marriott
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335 reviews from our community

Traveler rating
    184
    85
    40
    17
    9
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113
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family and I recently visited Columbus for Memorial Day weekend to celebrate my neice's graduation from high school. Upon entering the lobby it was beautiful & clean. I really loved, loved, loved the employees. However, there were a few that stood out. Please forgive me if I misspell their names. Shoshawn, Carleetha, & Chad (server ) went over and... More 

Was this review helpful? Yes
Ann O, Guest Relations Manager at Columbus Marriott, responded to this review

Our beautiful Historic Marriott Hotel is known for the unique marble flooring, wooden beams and clean guest rooms and Lobby! Thank you for your comments and we will share your "compliments" with our Housekeeping Department! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I have never been so disappointed in a hotel. The theme..."it's not my department". 1). Room smelled bad...call desk they say housekeeping will spray. Either didn't or did not work. Hotel full so we had to buy Feebreze to cover up the smell. 2). Dirty sheets. Pulled back the sheets to find stains and PEANUTS!!! Obviously they did not change... More 

Was this review helpful? Yes
Ann O, Guest Relations Manager at Columbus Marriott, responded to this review

Thank you for your follow up and we hope you will choose to come our way again, to enjoy "the very best of service"! Our Concierge Lounge is open Sunday through Friday of each week and the food and beverage selections served by our Hostess are amazing! We apologize for the issues you experienced and we look forward to the... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Went to Houlihans to have a few drinks to make a boring trip bearable and was served by ZachJ. Wow! The man can make a killer Long Island Iced Tea!!! He also suggested the KC Strip, which like his drinks DID NOT DISAPPOINT. Thanks ZachJ, you made the trip worth every min I had to spend away from home. Great... More 

Was this review helpful? Yes
Ann O, Guest Relations Manager at Columbus Marriott, responded to this review

Zach in our "Houlihan's" is thrilled to hear of your exciting feedback and the satisfaction you experienced with trying his "beverage and menu selections"! He truly sets the standard for our Restaurant Staff members and we all look forward to your return soon! More 

Senior Contributor
27 reviews 27 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When visiting my former hometown of Columbus, I always stay at the Marriott across from the Ironworks. But on the Mill Side- very important. While the other side is comfortable, Mill Side is awesome! Window "seats" to look out over the city, bricked walls, and quiet. The lobby is gorgeous, pool side is fun, and Houlihan's a great place to... More 

Was this review helpful? Yes 1
Ann O, Guest Relations Manager at Columbus Marriott, responded to this review

Many new venues continue to open along our "Chattahoochee RiverWalk" and it is so much fun to enjoy the view of our busy downtown right out your guest room window! Thank you for your genuine feedback and we look forward to your return and the fun you will have again, staying in our "Historic Mill Side" of the Hotel! More 

McLean, Virginia
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

One night business trip in Columbus - very comfortable hotel. Front desk and lobby staff were extremely pleasant and eager to help. Executive floor reception and AM breakfast was very good. Hallway noise was a little louder than most - too much open space at the bottom of the doors (at least my room). Otherwise pretty quiet. Most features up... More 

Was this review helpful? Yes
Ann O, Guest Relations Manager at Columbus Marriott, responded to this review

Enjoying your visit with us as you were here for a "Business Trip" is so important to us! Both our Front Desk Staff members and our Restaurant Staff are excited to hear you did enjoy the service they provided throughout your stay. We are always adding fun new selections to our menu and we hope you will enjoy your next... More 

Dacula, GA
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our organization had a meeting in Columbus, Georgia. I choose the Columbus Marriott to book a block of rooms for our assoicates. They were so great with making all the changes that occurred before the meeting took place. They also arranged a dinner for everyone on the 1st day and it was excellent. Associates at the Marriott made our meeting... More 

Was this review helpful? Yes
Ann O, Guest Relations Manager at Columbus Marriott, responded to this review

Our Director of Sales extends her apologizes for the issues you experienced with the Group Block of Rooms but we are delighted to hear your attendees loved the "Dinner" our Team arranged for you! We do look forward to your return soon again. More 

Detroit, Michigan
Contributor
19 reviews 19 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

First rate establishment with wonderful and exceedingly pleasant front desk personnel. This hotel is locate minutes away from ft Benning and perfectly situated to new mid town and all the eateries and bars. The cleaning staff are professional and super accommodating. Super trustworthy (I left a large sum of money out and it was still there when I returned) I... More 

Was this review helpful? Yes
Ann O, Guest Relations Manager at Columbus Marriott, responded to this review

Our Housekeeping Staff Members take great pride in providing "great service" and the wonderful attitudes they portray to our guests inspire our entire Marriott Team! We are excited to hear you had such a wonderful visit with us and we look forward to your return again soon! More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a business trip for me. Thanks to the hotel staff, my stay was pleasant. A 'big up' to Marquis, who brought in and setup a desk in my room so that I could work and made other changes to the room that increased my comfort. Not only was my stay comfortable, I enjoyed the food at Houlihan's Restaurant... More 

Was this review helpful? Yes 1
Ann O, Guest Relations Manager at Columbus Marriott, responded to this review

Marquis is always excellent with his efficiency of running our Maintenance Department when he is on Property! He always thinks "outside the box" with providing brilliant service for our guests and he is thrilled to hear you did enjoy your "desk area"! Our "Houlihan's" is always adding new items to the menu and we look forward to your return soon... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Our waiter, Chad, provided excellent customer service as well as engaging us in conversations about the purpose of our visit to Columbus, Georgia, and provided local activities to attend during our stay. Chad was very polite and courteous making our dining experience very pleasant. Chad is an excellent asset and resource to the Marriott Columbus, Georgia hotel business.

Was this review helpful? Yes 1
Ann O, Guest Relations Manager at Columbus Marriott, responded to this review

Chad is amazing and he certainly sets the "standard" for our Staff Members! We look forward to your return and as we are always adding "new selections" to our menu, we know you will enjoy another wonderful dining experience with us! More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was, by far, the best experience I have had in a long time. The front desk staff (Alexis and Sean) were extremely nice and helpful. The bell hop "Blue" was such a joy to deal with. I cannot say enough good things about this hotel. My family and I stayed in 4 different rooms for the week we... More 

Was this review helpful? Yes 1
Ann O, Guest Relations Manager at Columbus Marriott, responded to this review

Mr. Sean Livingston, Alexis and Mr. Blue are so glad to hear you listed their names as providing "excellent service" as they truly set the standard for the Marriott Staff here! We do thank you and your family members for staying with us to celebrate such a special occasion and we certainly look forward to your return again soon! More 

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