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Fairfield Inn & Suites by Marriott Columbus

2.5 of 5 Hotel   |   4510 East Armour Road, Columbus, GA 31904
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Ranked #24 of 45 Hotels in Columbus
A recent review
5 of 5 stars reviewed 1 week ago
Jedeye M Columbus, Georgia
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74 reviews from our community

Traveler rating
    29
    25
    12
    5
    3
See reviews for
34
10
1
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
NYC
Contributor
14 reviews 14 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The hotel itself is fine and the staff is very friendly. Location is OK. However, I am writing this review because of the lack of attention to detail by the person who check me in that basically ruined my entire stay and day. I checked in and asked for a wake up call at 6:30 AM the following morning. The... More

Was this review helpful? Yes 1
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

On behalf of the Fairfield Inn & Suites, please accept my apology for your attention to detail matter on the early wakeup call. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. Please be assured that the issue has been addressed with the staff so that... More

Columbus, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago

We checked in yesterday(9/10) for a 2 night stay. We were greeted by a courteous and very helpful front clerk and things just got better from there. The place is immaculate and the entire staff is super friendly, and breakfast was delicious as well. we would definitely stay here again and highly recommend it to any one in columbus. they... More

Was this review helpful? Yes
Asheville, North Carolina
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From start to finish of our two-day stay, this facility was very fine, and overall much above others of this branded name in which we have stayed. The breakfast offerings were excellent. The front desk man was very knowledgeable and helpful regarding our general questions about Marriott rewards. He promptly switched our room after check in due to our concern... More

Was this review helpful? Yes
vernie02, Front Office Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

On behalf of the Fairfield Inn & Suites, it is our pleasure to welcome you to the Fairfield Inn & Suites, we know you had a variety of hotels to choose from but happy that you chose ours. We strive to provide you a room that is clean and comfortable. Thanking you for the kind words concerning the staff. We... More

plantation
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 12, 2014

We inadvertently booked at the neighboring Town Suites but pulled into the Fairfield Inn by mistake. They are both Marriott properties. Jasmine Smith, the on duty manager, switched the reservation without any problem (and saved us some money ). The King suite was everything we had come to expect from Fairfield Inn. Comfortable, large, clean room; hot breakfast. I went... More

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

It was our pleasure to Welcome you to the Fairfield Inn & Suites, we know you choose another hotel but happy that our service convinced you to lodge with us. We strive to provide you a room that is clean and comfortable, with friendly attentive service at a conscious price. We trust that you will continue to use our hotel... More

Daytona Beach, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2014

My family and I came to Columbus ,GA for a week long tournament. We were so pleased with the customer service that we received from Wanel! He made us feel at home and took care of all of our needs. So friendly and helpful. The hotel was very nice. A great deal for the price. :) I would definitely stay... More

Was this review helpful? Yes 1
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

It was our pleasure to welcome you to the Fairfield Inn & Suites, thank you for sharing the kind words about one of my staff members, it brightens my day to know you experienced his friendly attentive service, our staff is committed to making your stay both enjoyable and comfortable. We look forward to serving you on your next trip.... More

1 review
5 of 5 stars Reviewed July 25, 2014 via mobile

Wanel, the front desk agent was extra helpful. He was very knowledgeable about the surrounding areas for great places to see or do. He greeted you every time you entered and exited the establishment. The maid service had excellent customer values and always looked to satisfy your needs. I would absolutely stay there again if needed.

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

It was our pleasure to welcome you to the Fairfield Inn & Suites, we are very pleased to know that you experienced the best service during your stay, our staff is committed and strive to provide you a room that is clean and comfortable, with friendly attentive service. We trust your next stay will be just as enjoyable and that... More

South Orange
1 review
5 of 5 stars Reviewed July 24, 2014 via mobile

I love everything about this Fairfield ,it has character and very clean plus the smiles on the staffs faces just make my day . Ms.Jasmine Smith and Ms.Veronica Williams I applaud you for creating a welcoming environment for me and my family each time we come to visit . I also would like to thank Asia for helping me and... More

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

On behalf of the Fairfield Inn & Suites, thank you for choosing our hotel we know you had a variety of hotels to choose from but happy that you chose ours. We are happy that you enjoyed every day of every stay so to you we pledge our service on every stay. The professional and friendly staff at the Fairfield... More

Top Contributor
65 reviews 65 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 14, 2014

I stayed here 1 night on a business trip to save a little bit versus where I normally stay in Columbus. The property is fine, I can't rave about it. It was fitting for the rate. It appears to be newer but didnt really feel that way. The staff was very helpful and friendly. I likely will go back to... More

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Good morning It was our pleasure to welcome you to the Fairfield Inn & Suites, we know you had a variety of hotels to choose from but happy that you choose ours. We strive to provide you a room that is clean and comfortable, with friendly attentive service at a value conscious price. We want you to enjoy every day... More

Burlington, Vermont
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 13, 2014

I booked a room to attend my Son's family weekend at Ft. Benning GA on May 16th It was for the 20th thru 23 of June , I called there at 3pm on 19th of June to add an extra night and say I would be coming in late, they told me it was added to my reservation! When I... More

Was this review helpful? Yes 1
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Good morning Ms. Sheryl, I know we have spoken and I would like to apologize again about your experience at our hotel, but thank you for giving us another chance and making reservations for this this month, please know the RED CARPET experience will be waiting for you. I was very disappointed about what happen especially when you were here... More

Marietta, Georgia
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 23, 2014

I don't usually take the time to write reviews after hotel stays but I had such a pleasant and peaceful stay at the Fairfield Inn Columbus this week that I wanted to let my friends know about my experience. The staff was amazing! From the breakfast host, Ebony, to the supervisor of the housekeeping staff, Ashante, everyone was friendly and... More

Was this review helpful? Yes 1
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

It was our pleasure to welcome you to the Fairfield Inn & Suites, we know you had a variety of hotels to choose from but happy that you choose ours. We are so pleased that you enjoyed every day of your stay, please continue to use our hotel for your lodging needs in the near future. We look forward to... More

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Additional Information about Fairfield Inn & Suites by Marriott Columbus

Address: 4510 East Armour Road, Columbus, GA 31904
Location: United States > Georgia > Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites by Marriott Columbus 2.5*
Reservation Options:
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Also Known As:
Fairfield Inn & Suites By Marriott Columbus Hotel Columbus
Fairfield Inn And Suites By Marriott Columbus
Fairfield Inn Columbus
Fairfield Columbus
Columbus Fairfield Inn

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