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Fairfield Inn & Suites by Marriott Columbus

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4510 East Armour Road, Columbus, GA 31904
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Fairfield Inn & Suites by Marriott Columbus
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Fairfield Inn & Suites by Marriott Columbus
Fairfield Inn & Suites by Marriott Columbus
Fairfield Inn & Suites by Marriott Columbus
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89 Reviews from our TripAdvisor Community

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Traveler rating
    38
    29
    12
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    4
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (27)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (15)
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Atlanta, Georgia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The walls may be down to sheetrock, but the staff at this Fairfield Inn are doing handstands to make their guests forget about that. Friendly, attentive, and more than willing to go the extra mile, they made our one night stay on the way to somewhere else into a thoroughly relaxing and pleasant event. Room was comfy, although the sound... More 

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Thank you for sharing your experience at the F airfield Inn & Suites Columbus through the Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to... More 

Tulsa
Level Contributor
170 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 1 week ago

was up to expected standards, friendly and helpful staff. room was quiet and well stocked. up to chain standards. food service was good and would stay in this property again if in columbus. the business center was good and the only thing we used while at this location

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Dear Leslie Thank you for sharing your experience at the F airfield Inn & Suites Columbus through Trip Ad visor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER your feedback will be shared with the team to... More 

hotlanta
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Wow! Thought the only renovation was to the lobby area! What a pleasant surprise when I walked into the room! Bed is fabulous! Love the layout and new carpet. Had a poor experience 2 weeks ago at the marriott hotel next door and I needed to change while staying with the Marriott brand! Very comfortable! Thank you!

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Thank you for sharing your experience at the F airfield Inn & Suites Columbus. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED MARRIOTT CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate... More 

Phoenix, United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

It was family days at Ft Benning and I made my first trip to Columbus to visit my son during basic. I have learned by my occasional travels for work that a bargain hotel room is not always a "real bargain" upon arrival so when I searched this time for a place I looked for recognized names before I made... More 

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

On behalf of he F airfield Inn & Suites, please accept my apology for your internet not working properly. We strive to ensure our guest experience the best visits possible during their travels and we fell short of our goal this time but, the issue was addressed. We hope you will see the improvement and enjoy your time with us... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 21, 2015 via mobile

The website mentioned pool and laundry remodeling ... But failed to mention the rest if the areas being remodeled. On top of that the breakfast was cold. Furthermore, carpet tacks were sticking up out of the carpet and I stepped on it. I told the front desk but it was never fixed. Reserved a feather free room and we had... More 

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vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Thank you for taking the time to share your recent experience at the F airfield Inn & Suites Columbus with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately,... More 

1 review
5 of 5 stars Reviewed April 14, 2015

Convenient location and the property is just about completed with recent renovation. This is a great place to stay and the front desk personnel are always warm and courteous. I highly recommend this property if you like to stay in Marriott properties.

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vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

We are so excited my staff and I that you enjoyed your stay, and it was our pleasure to welcome you to the Fairfied Inn & Suites, we know you had a variety of hotels to choose from but happy that you chose ours. We strive to provide you a room that is clean and comfortable, with friendly attentive service.... More 

Tallahassee, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 14, 2015

Stayed at this property two days ago and was most pleased with it and its staff. They were very welcoming upon arrival and, even though I was there before 3 PM, my room was ready. The room was very satisfactory and clean. The location next to I-185 lends itself well to access to downtown Columbus as well as to Pine... More 

Was this review helpful? Yes 1
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

It was our pleasure to welcome you to the Fairfield Inn & Suites, we know you had a variety of hotels to choose form but happy that you choose ours. We strive to provide you a room that is clean and comfortable, with friendly attentive service. We thank you for the kind words about the staff, and happy that you... More 

Acworth, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 19, 2015

9 of 10 stars! ..... and the only thing that kept me from rating the stay a 10 was the proximity to the Interstate and vehicle noise in the night / early morning. Even with this location currently under renovation and the first floor torn apart, the stay was as close to perfect as you can get - other than... More 

Was this review helpful? Yes 1
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

We at the Fairfield are so excited that you enjoyed your stay, and please inform us of your reservations in the future and we will be sure to accommodate you to he best of our ability with your room request. Thank you for the kind words about the staff and the hotel, we strive to make sure our guest receive... More 

Winder, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

I had the privilege of staying at this hotel for 3 1/2 months while on a project. The entire staff has a customer centric attitude. Even with the major remodel that was in process my entire stay was a 100% excellent experience. It is apparent that Jasmine, Ronasia, Kate, Wanel and Ann Marie have the experience and customer satisfaction focus... More 

Was this review helpful? Yes 2
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Thank you for choosing to stay at our hotel as your home away from home, and we are so appreciative because you had several choices to choose from but excited that you chose the Fairfield Inn & Suites. I also thank you for the kind words about the staff, for they are committed STARS, representing Smiles, Teamwork,Attitude,Reliability and Service with... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 19, 2014 via mobile

As someone whom travels for work and leisure fairly extensively I have encountered many styles of service and brands of hotels. My experience with this Fairfield Inn by far exceeded my expectations of even a boutique style property. My adult daughter and I first stayed here in Nov. when we came from Minnesota to visit my youngest son for Family... More 

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Dear Toni P Thank you for sharing your experience at the Fairfield Inn & Suites Columbus through the Trip Advisor With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER/Marriott Rewards Gold MEMBER, your feedback will be shared with... More 

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