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Fairfield Inn & Suites by Marriott Columbus

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4510 East Armour Road, Columbus, GA 31904
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Fairfield Inn & Suites by Marriott Columbus
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Fairfield Inn & Suites by Marriott Columbus
Fairfield Inn & Suites by Marriott Columbus
Fairfield Inn & Suites by Marriott Columbus
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92 Reviews from our TripAdvisor Community

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Traveler rating
    39
    30
    13
    6
    4
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41
12
2
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
  • All months
    (92)
  • Mar-May only
    (27)
  • Jun-Aug only
    (31)
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    (19)
  • Dec-Feb only
    (15)
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Portales, New Mexico
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were here for Basic Training Graduation. We had two parties one coming in from Boston, one from the south and they were able to room us next to each other. The rooms were nice and clean, as were the bathroom areas. The a/c worked great and the beds were like a giant fluffy cloud. At the time we were... More 

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Chattanooga, TN
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is in its final stages of renovation, which is a great improvement. They have excellent customer service from the desk staff to breakfast ladies. Despite the hotel being pretty full, our room was quiet. A word of warning- the double rooms are double beds (not queens) and the shower heads are short. Also, despite renovations, the rooms still... More 

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vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Columbus through the Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER , your feedback will be shared with the team to continue to... More 

Chattanooga, Tennessee
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

So, I hate to rate this hotel low based on my one experience, because I will note that it is the customer service from the staff at the front that kept it from being a two star. You read the review of my experience and decide for yourself if you want to stay at this hotel or not. Checking into... More 

Was this review helpful? Yes 1
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Thank you for taking the time to share your recent experience at the F airfield Inn & Suites Columbus with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to... More 

Atlanta, Georgia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 23, 2015

The walls may be down to sheetrock, but the staff at this Fairfield Inn are doing handstands to make their guests forget about that. Friendly, attentive, and more than willing to go the extra mile, they made our one night stay on the way to somewhere else into a thoroughly relaxing and pleasant event. Room was comfy, although the sound... More 

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vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Thank you for sharing your experience at the F airfield Inn & Suites Columbus through the Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to... More 

Tulsa
Level Contributor
171 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed June 22, 2015

was up to expected standards, friendly and helpful staff. room was quiet and well stocked. up to chain standards. food service was good and would stay in this property again if in columbus. the business center was good and the only thing we used while at this location

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vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Dear Leslie Thank you for sharing your experience at the F airfield Inn & Suites Columbus through Trip Ad visor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER your feedback will be shared with the team to... More 

hotlanta
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 10, 2015 via mobile

Wow! Thought the only renovation was to the lobby area! What a pleasant surprise when I walked into the room! Bed is fabulous! Love the layout and new carpet. Had a poor experience 2 weeks ago at the marriott hotel next door and I needed to change while staying with the Marriott brand! Very comfortable! Thank you!

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vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Thank you for sharing your experience at the F airfield Inn & Suites Columbus. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED MARRIOTT CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate... More 

Phoenix, United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

It was family days at Ft Benning and I made my first trip to Columbus to visit my son during basic. I have learned by my occasional travels for work that a bargain hotel room is not always a "real bargain" upon arrival so when I searched this time for a place I looked for recognized names before I made... More 

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vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

On behalf of he F airfield Inn & Suites, please accept my apology for your internet not working properly. We strive to ensure our guest experience the best visits possible during their travels and we fell short of our goal this time but, the issue was addressed. We hope you will see the improvement and enjoy your time with us... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed April 21, 2015 via mobile

The website mentioned pool and laundry remodeling ... But failed to mention the rest if the areas being remodeled. On top of that the breakfast was cold. Furthermore, carpet tacks were sticking up out of the carpet and I stepped on it. I told the front desk but it was never fixed. Reserved a feather free room and we had... More 

Was this review helpful? Yes 1
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Thank you for taking the time to share your recent experience at the F airfield Inn & Suites Columbus with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately,... More 

1 review
5 of 5 stars Reviewed April 14, 2015

Convenient location and the property is just about completed with recent renovation. This is a great place to stay and the front desk personnel are always warm and courteous. I highly recommend this property if you like to stay in Marriott properties.

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

We are so excited my staff and I that you enjoyed your stay, and it was our pleasure to welcome you to the Fairfied Inn & Suites, we know you had a variety of hotels to choose from but happy that you chose ours. We strive to provide you a room that is clean and comfortable, with friendly attentive service.... More 

Tallahassee, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 14, 2015

Stayed at this property two days ago and was most pleased with it and its staff. They were very welcoming upon arrival and, even though I was there before 3 PM, my room was ready. The room was very satisfactory and clean. The location next to I-185 lends itself well to access to downtown Columbus as well as to Pine... More 

Was this review helpful? Yes 1
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

It was our pleasure to welcome you to the Fairfield Inn & Suites, we know you had a variety of hotels to choose form but happy that you choose ours. We strive to provide you a room that is clean and comfortable, with friendly attentive service. We thank you for the kind words about the staff, and happy that you... More 

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