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Fairfield Inn & Suites by Marriott Columbus

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4510 East Armour Road, Columbus, GA 31904
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1 room 1 guest
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Fairfield Inn & Suites by Marriott Columbus
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Fairfield Inn & Suites by Marriott Columbus
Fairfield Inn & Suites by Marriott Columbus
Fairfield Inn & Suites by Marriott Columbus
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96 Reviews from our TripAdvisor Community

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Traveler rating
    42
    31
    13
    6
    4
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44
12
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15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (96)
  • Mar-May only
    (27)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (15)
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Tennessee
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Highly recommend as a place to stay near Ft. Benning! Outstanding service displayed by all staff! Our young servicemen were treated with the utmost respect. It is evident that the cleanliness standards are not only met but exceeded our expectations whether it was in the room, the lobby/breakfast bar, or the exterior of the property. Thank you for an excellent... More 

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Dear Guest Thank you for sharing your experience at the F airfield Inn & Suites Columbus through the TripAdvisor With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED Marriott Customer, your feedback will be shared with the team to... More 

Virginia Beach, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

At this Fairfield Inn not only do you get the Marriott hospitality but you also get that down home southern hospitality! Everyone from the housekeeping to the management went out if their way to treat us like family in for a visit! Glynis who works in the housekeeping department was on duty when we checked in. She welcomed us with... More 

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

It was our pleasure to welcome you Jan to the F airfield Inn & Suites; we know you had a variety of hotels to choose from but happy that you choose ours. We strive to provide you a room that is clean and comfortable, with friendly attentive service. Thank you for taking the time to share your recent experience with... More 

Jacksonville, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent experience from the group booking to entire hotel staff...special shout out to Jasmine! Front desk is friendly and accommodating, even helped our team with laundry when dryer broke. Property is very clean and quiet. Housekeeping is flexible when we needed to reschedule our room cleaning. Martha in breakfast went above and beyond each morning. Staff never complained when we... More 

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Dear Lori Thank you for sharing your experience at the F airfield Inn & Suites Columbus through the TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue... More 

Marietta, Georgia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff was nice and impressively helpful. The hotel benefits from a remodel and appears to be a new hotel. We stayed for a softball tournament and wanted to switch rooms the week of our stay. They allowed us to do so and to keep our rate despite the new room being slightly more expensive.

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

It was our pleasure to Welcome you to the F airfield Inn & Suites, we know you had a variety of hotels to choose from but happy that you choose ours. We strive to provide you a room that is clean and comfortable, with friendly attentive service. We trust and hope that you continue to use our hotel for your... More 

Portales, New Mexico
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were here for Basic Training Graduation. We had two parties one coming in from Boston, one from the south and they were able to room us next to each other. The rooms were nice and clean, as were the bathroom areas. The a/c worked great and the beds were like a giant fluffy cloud. At the time we were... More 

Was this review helpful? Yes 2
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Thank you for sharing your experience at the F airfield Inn & Suites Columbus through the Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to... More 

Chattanooga, TN
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 11, 2015

The hotel is in its final stages of renovation, which is a great improvement. They have excellent customer service from the desk staff to breakfast ladies. Despite the hotel being pretty full, our room was quiet. A word of warning- the double rooms are double beds (not queens) and the shower heads are short. Also, despite renovations, the rooms still... More 

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Columbus through the Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER , your feedback will be shared with the team to continue to... More 

Chattanooga, Tennessee
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 6, 2015

So, I hate to rate this hotel low based on my one experience, because I will note that it is the customer service from the staff at the front that kept it from being a two star. You read the review of my experience and decide for yourself if you want to stay at this hotel or not. Checking into... More 

Was this review helpful? Yes 1
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Thank you for taking the time to share your recent experience at the F airfield Inn & Suites Columbus with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to... More 

Atlanta, Georgia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 23, 2015

The walls may be down to sheetrock, but the staff at this Fairfield Inn are doing handstands to make their guests forget about that. Friendly, attentive, and more than willing to go the extra mile, they made our one night stay on the way to somewhere else into a thoroughly relaxing and pleasant event. Room was comfy, although the sound... More 

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Thank you for sharing your experience at the F airfield Inn & Suites Columbus through the Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to... More 

Tulsa
Level Contributor
172 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed June 22, 2015

was up to expected standards, friendly and helpful staff. room was quiet and well stocked. up to chain standards. food service was good and would stay in this property again if in columbus. the business center was good and the only thing we used while at this location

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Dear Leslie Thank you for sharing your experience at the F airfield Inn & Suites Columbus through Trip Ad visor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER your feedback will be shared with the team to... More 

hotlanta
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 10, 2015 via mobile

Wow! Thought the only renovation was to the lobby area! What a pleasant surprise when I walked into the room! Bed is fabulous! Love the layout and new carpet. Had a poor experience 2 weeks ago at the marriott hotel next door and I needed to change while staying with the Marriott brand! Very comfortable! Thank you!

Was this review helpful? Yes
vernie02, General Manager at Fairfield Inn & Suites by Marriott Columbus, responded to this review

Thank you for sharing your experience at the F airfield Inn & Suites Columbus. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED MARRIOTT CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate... More 

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