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Extended Stay America - Columbus - Bradley Park

2.5 of 5
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1721 Rollins Way, Columbus, GA 31904
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Extended Stay America - Columbus - Bradley Park
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Ranked #40 of 46 Hotels in Columbus
A recent review
3 of 5 stars Reviewed May 28, 2015
Jose P
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41 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
3 of 5 stars Reviewed May 28, 2015

Who runs out of coffee cream/milk for coffee? One employee went out I her way to assist us when we were very late checking in after midnight. Very polite, and understanding. You need more of her. Cigarette butts and trash are everywhere. Water dripping from shower and sink also leaked. Not very pleasant stay for a week.

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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 19, 2015

I needed a quiet place to escape out of town guests and to complete a project for work. The room was comfortable and somewhat quiet.. the view from the window was nothing spectacular but the water in the shower was hot and the bed very comfortable.

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 3, 2015

This hotel was a mess from start to end. When we pulled up in the middle of the night, we noticed quite a few open windows on all levels. We assumed it was guests wanting fresh air since it was nice outside. thst should have been our first clue to drive away fast. Check in was slow, but the clerk... More 

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Talbotton, Georgia
Level Contributor
2 reviews
2 of 5 stars Reviewed February 16, 2015

My husband and I stayed on a Valentines getaway from home for one night. Upon entering the room I noticed bread crumbs on the kitchenette counter and old wine or grape juice stains in the kitchen sink. I went to the front desk and spoke with I think her name is Traquanna to report what I had seen. Traquanna came... More 

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Manager_11525, General Manager at Extended Stay America - Columbus - Bradley Park, responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize for your experience and the cleanliness issues that were in your room. The conditions you described are unacceptable. To uphold our company’s high standards, I will be meeting with my staff to make sure each room is thoroughly cleaned and inspected before guest arrival as well... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 3, 2014

I was booked into this hotel by my company and was given high praise for The office manager and staff at the office. So I felt confident going in that this room was a step above. The room was a non smoking efficency. I was dissapointed at the lack of an ice machine. I was given ice trays to fill... More 

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Manager_11525, General Manager at Extended Stay America - Columbus - Bradley Park, responded to this review

The staff and I read your comments about your stay with us. Please know that we are sincerely sorry for your inconvenience. I met with our staff, and we corrected the air conditioning problem and checked the filter in the room to ensure that this problem is not repeated. If you would like to discuss this further, please do not... More 

Okeechobee, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 24, 2014

My husband and 2 boys stayed on 11/20-11/23 in a smoking room and my parents stayed at same time in a non smoking room. We were there for my sons family weekend from Ft. Benning. The rooms were clean our smoking room had a little bit of a musty odor to it which we find a lot with smoking rooms... More 

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Manager_11525, General Manager at Extended Stay America - Columbus - Bradley Park, responded to this review

Thank you for your recent review of your stay. I am so disappointed for the billing issues you had while staying with us. In response to your review, I will be working with my staff to review our policies and procedures and to ensure that we are better communicating our rates and policies to guests to ensure that your experience... More 

1 review
2 of 5 stars Reviewed November 12, 2014

We Stayed 2 Nights, Checking Was Fine However We Asked For Things Like Extra Towel, And Were Given A Stack Of 6 Hand Towels, Because They Did No Have Any More Towels. Our Room Was Not Cleaned While We Were there I Knew They Were Not Going To Change Sheets And Was Fine With That, But Expected That At Least... More 

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Manager_11525, General Manager at Extended Stay America - Columbus - Bradley Park, responded to this review

The staff and I read your comments about your stay with us. I am so sorry to read that we were not able to provide you with sufficient towels, and that our housekeeping policy did not meet your expectations. Please know that we do offer a daily housekeeping option which includes the services you mentioned at a minimal fee. As... More 

ALBANY, United States
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed November 6, 2014 via mobile

Day One Was Ok Except For The Noisy Neighbors, I Was Moved To A Handicap Room, Which Was Not Clean I Was Afraid To Get In The Shower Or Touch Anything, The Bathroom Smelled Like Urine, The Refrigerator Compressor Was So Loud That It Kept Making Me Think Someone Was Attempting To Get In My Room While I Was Trying... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - Bradley Park, responded to this review

Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry for the level of cleanliness that you experienced. We met with our housekeeping and maintenance staff and we will work to ensure that your experience is not repeated. We are grateful for the feedback you provided, as this helps us... More 

Spencerville, Ohio
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 21, 2014

Not a bad stay the weatherstrip on the door needs replaced in so you could hear the noise from outside. The beds were hard to hard It was nice and clean Had a refrigerator stove microwave in the kitchen sank we want to stay for a while I could just bring your own mattress pad to put on top of... More 

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Manager_11525, General Manager at Extended Stay America - Columbus - Bradley Park, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to read that your room was clean and that you enjoyed your stay overall. Still, I do apologize that you felt your room needed better soundproofing and that your bed was uncomfortable. Please know that I will be working with my maintenance engineer to replace the... More 

Augusta, Georgia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 27, 2014

This is the second time I stay at an extended stay. I just finished a job, work in construction so I needed an shower. Friendly front desk, got to my room, nice but I was staring into someone else's room so I went ahead and close the blinds. Decided to take my shower brenda water and notice that it wasn't... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Bradley Park, responded to this review

Thank you for your recent review of your stay. I am so disappointed that your shower was not draining properly in your room. Please accept my apology. I discussed your comments with the maintenance engineer and we have corrected the problem in that room. The staff and I appreciate your comments, as it will only help us to improve. If... More 

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