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Candlewood Suites Columbus South

2.0 of 5 Hotel   |   3389 Victory Drive, Columbus, GA 31903
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Ranked #26 of 45 Hotels in Columbus
A recent review
5 of 5 stars reviewed 2 days ago
Joe P Jacksonville, Florida
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56 reviews from our community

Traveler rating
    36
    10
    4
    3
    3
See reviews for
19
9
4
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Jacksonville, Florida
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for an extended period while working at FT. BENNING. Very impressed with the room and staff. Never once heard outside noise and the hotel was very clean. I even saw the staff breakdown and clean the poolside gas grill. The hotel is in a sketchy part of town but close to the base, grocery stores, and fast food... More

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Roswell, Georgia
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 2 weeks ago

Very clean and spacious hotel. I liked the high ceilings (although it did not make a difference with the noise ambience of the family staying above us....were they wearing bowling balls as shoes or what?!) The outside pool is smaller but serves its purpose. Keep in mind it's an extended stay hotel so don't expect ice machines (only in the... More

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Michelle D, Director of Sales at Candlewood Suites Columbus South, responded to this review

Hello Charity H., Thank you so much for your kind words! I am glad that you enjoyed your stay. We hope that you will consider us for future stays. I apologize for the noise above your room. However, should you return, we pride ourselves on being helpful and would be more than happy to place you on a quiet floor!... More

Jackson
2 reviews
5 of 5 stars Reviewed August 7, 2014

I made this reservation a few weeks ago through the IHG's (their parent company) toll-free number as I am a member through Holiday Inn. BIG MISTAKE. I should have booked with the hotel directly. When I arrived, I was told that (a) my and my daughter's rooms were on separate floors. The IHG guy assured me that they would be... More

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Michelle D, Director of Sales at Candlewood Suites Columbus South, responded to this review

Hello Todd, I'm so happy to hear that you were well taken care of! It can be daunting to arrive at a hotel after traveling and have these issues arise. We take pride in having a helpful, friendly, and efficient staff, and I am thrilled to see this kind of feedback! It's important to us to take care of our... More

Anchorage, Alaska
Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

I stayed here for a couple nights during my husband's Ranger School pass. The rooms are large, comfortable, and attractive. It is very close and easy to get to Ft. Benning, especially the Harmony Church area and Ranger school area. Also close to Ranger Joe's and Commando's. The area itself is not very nice, but the parking lot is well-lit... More

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Michelle D, Director of Sales at Candlewood Suites Columbus South, responded to this review

Hello Fran, I'm very happy to read your kind words regarding our hotel, thank you! I'm glad that you were able to take advantage of our free laundry and our store, or as you called it, a "shopette ", which I like the sound of! We take pride in having a property where people can feel comfortable, cozy, and secure,... More

Indianapolis, Indiana
2 reviews
2 of 5 stars Reviewed July 31, 2014

My rating of the property itself is good, my rating of my overall stay/experience is very bad! Checked in on 7/24 for family day, as my son is in Basic training. Everything seemed quite nice, clean rooms, pleasant staff. The next day decided to go ahead and "reserve" 2 rooms at the front desk, for our family for when we... More

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CandlewoodColumbusGM, General Manager at Candlewood Suites Columbus South, responded to this review

Amy394, I was personally alarmed to hear about the accounting issue which affected your card. Debit Card transactions and hotels are often confounding and we apologize for any inconvenience this has caused. It is not the sort of experience Candlewood Suites or I personally would ever wish our guest's to have. You and I spoke at length 31 hours after... More

Greenville, Alabama, United States
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 22, 2014

We stayed at this hotel on a family vacation. The rooms were very nice and clean it's in a great location and MOST of the staff is friendly. The only problem I have with this hotel is the fact that they don't back their word. If we ever deal with another candlewood I will have everything in writing. The other... More

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CandlewoodColumbusGM, General Manager at Candlewood Suites Columbus South, responded to this review

Shay B, thank you for your kind words about our hotel. I regret that you didn't have a fantastic experience with members of our team. I know that there was a great deal of confusion during your stay around use of the pool. I'm happy to tell you that we now have clearly posted guidelines in our lobby, in the... More

Traverse City, Michigan
Top Contributor
260 reviews 260 reviews
44 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed June 4, 2014

I opted for Candlewood based on reviews here and, as I had an early flight out of CMH, wanted a hotel nearby the airport. It offered the lowest rates of the decent chain hotels. I was not disappointed. Staff was friendly and polite, rooms were clean and quiet, space was ample for working with plenty of outlets for cell phones,... More

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John M, General Manager at Candlewood Suites Columbus South, responded to this review

Thank you for your patronage MongoSchwartz! We have thoroughly enjoyed exceeding your expectations for your hotel stay in Columbus, GA. We have taken some of your comments, notably placing receipts under our guest's doors on the night of their departure, very much to heart. I am happy to report that you will see this implemented the next you visit the... More

Gainesville, GA
Top Contributor
168 reviews 168 reviews
118 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed March 6, 2014

My last review was from nearly a year ago, great rating then and another great review. This place his everything as they should, check in to check out, flawless operation. It is always nice to see consistency with a property.

Was this review helpful? Yes 1
John M, General Manager at Candlewood Suites Columbus South, responded to this review

Thank again for the kind words and feedback Robert H! We enjoyed have you stay with us again and we look forward to the next time! More

Oroville, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

Very happy with this hotel! Staff was incredibly helpful and friendly! Clean, comfortable and SAFE! Would highly recommend this place to anyone! I will be looking for any Candlewood Suites when a trip comes up!

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Pooler, Georgia
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 12, 2014

My family and I stayed for one night while in Columbus to go to the National Infantry Museum. This is a nice, clean, comfortable hotel. The rooms are spacious and well stocked. My kids borrowed a movie from the front desk and chowed down on the microwave popcorn in the room while I got caught up on work (very good... More

Was this review helpful? Yes 1
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Additional Information about Candlewood Suites Columbus South

Address: 3389 Victory Drive, Columbus, GA 31903
Phone Number:
Location: United States > Georgia > Columbus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Columbus South 2*
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Also Known As:
Candlewood Suites Columbus South Hotel Columbus

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