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Hotel Fort Benning

3662 Victory Drive, Columbus, GA 31909 (Formerly Suburban Extended Stay Fort Benning)
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Hotel Fort Benning
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Hotel Fort Benning
Hotel Fort Benning
Hotel Fort Benning
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105 reviews from our community

Traveler rating
    67
    21
    3
    7
    7
See reviews for
63
8
6
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Fort Benning
See the most recent reviews
Troy, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 27, 2014

We really enjoyed our stay! All the staff was welcoming and generous with their pleasantries. Most importantly, I felt safe while staying there. I would definitely stay there again if in the area. My family really appreciated the clean and quiet room! Thank you! The Edwards

Was this review helpful? Yes 1
Jennifer A, Manager at Hotel Fort Benning, responded to this review

Thank you for your review. We are so happy to see that our guests enjoyed spending time with us. Not only staying in our hotel but also interacting with our staff. We enjoy meeting the families of graduating soldiers. Families like yours are what makes our jobs so great. We hope to see you again in the future if you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2014

I have to say how wonderful the stay was here! The Innkeeper Duke was a wonderful host. He walked around introducing himself to everyone that walked in. He is a decorated Veteran and what a pleasure he was. The hotel was very family oriented. Highly recommend!

Was this review helpful? Yes 1
Jennifer A, Manager at Hotel Fort Benning, responded to this review

Thank you so much for your review. I am so glad to hear that you enjoyed meeting Duke. It is his favorite past time to meet the families of graduating soldiers. He has wonderful information to share with them and loves doing so. We look forward to seeing you again if you are ever back in our area. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2014

I had the pleasure of staying at Suburban Extended Stay last month and would like to compliment the entire staff on making it an awesome stay start to finish. Duke, Amy, Kathy, Jennifer, Nicole and every single one of the staff members was awesome. The rooms were clean and inviting, the grounds were impeccable and offered plenty of room to... More 

Was this review helpful? Yes 1
Jennifer A, Manager at Hotel Fort Benning, responded to this review

Thank you so much for your review and also for remembering so many of our staff member's names. This shows even more how much you must have enjoyed your time with us, if you are able to remember everyone's names. I appreciate the time it took for you to share your experience and I hope that you get the opportunity... More 

Cave Junction, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2014

I was nervous to be traveling alone going to Fort Benning to see my son graduate. But once I got to the Suburban Extended Stay I felt very comfortable.The staff there are all very nice and the owner Duke made me feel very welcome.I enjoyed our visits very much! I stayed for 5 nights and if I ever visit Fort... More 

Was this review helpful? Yes 1
Jennifer A, Manager at Hotel Fort Benning, responded to this review

Thank you for your wonderful review. The best reviews are always the ones where guests share their experiences with our staff. We very much enjoy meeting people from all over the world and it makes us happy to hear how much our guests enjoyed spending time with us. More 

Fayetteville, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2013

I was traveling through the area for family business and someone suggested that I stay here... What a WONDERFUL suggestion! I was greeted by a very nice lady at the front desk. Well, actually 2 of them. One turned out to be the breakfast host, Christina. Come to find out she works the desk as well. Good thing because she... More 

Was this review helpful? Yes 1
Jennifer A, Manager at Hotel Fort Benning, responded to this review

I would also like to apologize for the length of time to receive a reply to your review as we do appreciate anytime a guest takes time out of their busy lives to share their experience. I am very happy to hear that you enjoyed your stay with us as well as the interaction with our staff. We enjoy meeting... More 

Gatlinburg, Tennessee
1 review
5 of 5 stars Reviewed December 19, 2013

My fiancé and I stayed two nights at the Suburban Extended Stay In December of 2013, near Fort Benning Ga. We were greeted at a very decent price, The employees at this Hotel were very respectful, I came down from my room several times to ask for assistance and necessities that I had forgotten at home, everything I asked if... More 

Was this review helpful? Yes
Jennifer A, Manager at Hotel Fort Benning, responded to this review

Thank you so much for taking time out to share your experience. I apologize for the delay in my reply; it seems as if there were some issues getting some of my responses to submit. I am glad you enjoyed your stay with us and I hope that you get a chance to stay with us again in the future. More 

Baldwin, Michigan
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 17, 2013

My husband and I came for graduation. First, on the news was robberies, kidnapping, all right along his road. Apparently so bad of an area the front desk locks the door and pulls down a gate at dark. The rooms were dark. Dusty lamp shades...dust all over. Blood in the sink, toilet not cleaned and the bedding was old and... More 

Was this review helpful? Yes 2
Jennifer A, Manager at Hotel Fort Benning, responded to this review

I want to first thank you for taking time out to share your experience with us and to apologize that your stay was not as it should have been. We do "close" the front desk during our night audit shift. This is for the safety of our employees. They are busy with paperwork which makes them less able to be... More 

Salt Lake City, Utah, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 16, 2013

As I was visiting my fiance at Fort Benning after his military graduation we were guided to stay at the Suburban Inn by a "neighboring" hotel. We were told that they only had two rooms left and everything else was booked in ALL of Columbus. Both rooms were horrific! Both were non-smoking. One reeked of smoke and the other reeked... More 

Was this review helpful? Yes 1
Jennifer A, Manager at Hotel Fort Benning, responded to this review

I honestly do not know how to respond to your review. My first response is that maybe you stayed somewhere else and had us mixed up with that hotel. We have never had a complaint such as this. We have had complaints that we are showing wear and tear, but nothing like this. I would like you to contact me... More 

Harrison, Ohio
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 16, 2013

Was in town for 2 nights to participate in the Soldier Marathon at Ft Benning, just needed somewhere to rest & relax before and after the marathon. Conveinent to entrance of Ft Benning, only about one mile away. Check in/out was easy and without problems, desk clerks were friendly and helpful. Rooms were nice and spacious. Walls must be thin,... More 

Was this review helpful? Yes
Jennifer A, Manager at Hotel Fort Benning, responded to this review

Thank you for taking the time out to send us this review. I am glad you enjoyed your time with us. We actually did start breakfast an hour earlier (at 6am) on race day for our Marathon runners. I apologize that our staff did not make this clear to you. Your reference to thin walls is not our first and... More 

Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed October 21, 2013

My family stayed for a graduation. The lobby was nice and big, the amenities were great. The breakfast would've been good but the young lady was just a completely rude and cussed worst than a sailor. I heard her frequently using the f word and if anyone asked her something she would start yelling. Things ran out in breakfast and... More 

Was this review helpful? Yes
Jennifer A, Manager at Hotel Fort Benning, responded to this review

I would first like to thank you for taking time out to share your experience and to apologize that you did not receive the level of service that we are known for at our hotel. I would like to discuss this situation with you further in detail so that I may address this with our staff. I do not want... More 

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