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Days Inn & Suites Atlanta Airport West

2.0 of 5
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2451 Old National Parkway, College Park, GA 30349
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Days Inn & Suites Atlanta Airport West
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105 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Top Contributor
58 reviews 58 reviews
52 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed April 10, 2015

I was flying out of Hartsfield Atlanta Airport so wanted someplace close to the airport. This Days Inn is about 1 mile from it with a shuttle going to the airport. I had a room with a king bed on the 3rd floor. Price was around $56 a night. The room had a microwave and refrigerator along with a coffee... More 

Was this review helpful? Yes 1
GMOldNational, Guest Relations Manager at Days Inn & Suites Atlanta Airport West, responded to this review

I am so sorry to hear that you did not feel safe during your most recent stay with us, and I want to assure you that we take the security of our guests very seriously. We appreciate you giving your feedback about your recent experience in our hotel and we thank you for bringing a number of important matters to... More 

Omaha, Nebraska
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 5, 2015

We got dumped here by Delta after missing a connecting flight. Our room was in a state of disrepair. The toilet paper holder and closet bar were breaking away from the wall. Had to listen to jets fly over to land every 90 seconds for hours on end. If I had a car with me, I would have left in... More 

Was this review helpful? Yes
GMOldNational, Manager at Days Inn & Suites Atlanta Airport West, responded to this review

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am sorry that your room was not properly and thoroughly cleaned and maintained according to the high standards of our maintenance and housekeeping staff. I hope you will accept our sincerest apologies for these difficulties,... More 

Frederick
Top Contributor
179 reviews 179 reviews
30 hotel reviews
146 helpful votes 146 helpful votes
1 of 5 stars Reviewed March 2, 2015

Delta gave us a voucher for this place after they left too little time for us to clear customs, get our luggage, clear TSA + go from Terminal F to A (in record time, you would have to be a sprinter to make it) and get the next connecting flight. We missed our flight by 10 minutes. This place is... More 

Was this review helpful? Yes
GMOldNational, Manager at Days Inn & Suites Atlanta Airport West, responded to this review

It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. We thank you very much for letting us know so that we can effectively address this incident and ensure that it does not occur in... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 25, 2015

After missing a flight from Atlanta to Providence, Delta booked my family two rooms at the Days Inn. We waited in the freezing cold until a bus finally showed up to transport us to the hotel. We soon entered to bus and found that there was no driver and minimal seating room. Upon arrival we noticed that the outside of... More 

Was this review helpful? Yes 2
GMOldNational, Manager at Days Inn & Suites Atlanta Airport West, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. We take your suggestions to heart and we use them to continuously improve upon our guest experience. We hope that you will accept our sincerest apologies and return to be impressed by the improvements we have made. More 

Atlanta, Georgia, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 22, 2015

Room was very clean. Room had microwave, refrigerator & a coffee machine! Staff was friendly. They provided free shuttles to the airport every 30 minutes. It helped us to take MARTA from the airport. Good continental breakfast. Perfect to fit your budget!

Was this review helpful? Yes 3
GMOldNational, Manager at Days Inn & Suites Atlanta Airport West, responded to this review

I am so glad to hear from you and to discover that you enjoyed your stay with us so much, and that you found our hotel’s room very clean with friendly staff, free shuttles to the airport every 30 minutes, good continental breakfast, and rooms with microwave, refrigerator, and coffee machine. We are overjoyed to hear that you had a... More 

Medellin, Colombia
Contributor
15 reviews 15 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 21, 2015

I needed a place to stay between a late evening arrival and early morning departure. When I found the room, (no map at the desk), I could not get a light on, the bulb in the front lamp was burned out. Flailed around and finally found the second lamp. The room was ok, but not really clean. I then realised... More 

Was this review helpful? Yes
GMOldNational, Manager at Days Inn & Suites Atlanta Airport West, responded to this review

It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues. Know that your voice is of tremendous importance to us and we are confronting each of... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 16, 2015

After my Delta flight was canceled I was given a voucher to stay at the Baymont. After no help from airport personnel as to where I could find the bus for Baymont, a gentleman for Days Inn offered to let me go there and would honor my voucher. He was the answer to my prayers. The front desk clerk was... More 

Was this review helpful? Yes
GMOldNational, Manager at Days Inn & Suites Atlanta Airport West, responded to this review

I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It means a lot to hear from guests who are satisfied with all of our services and amenities (continental breakfast and ride to the airport). We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success... More 

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