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Holiday Inn Express Atlanta Airport

2.5 of 5 4601 Best Road, College Park, GA 30337
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#7 of 27 hotels in College Park
338 Reviews 4 of 5 stars
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Holiday Inn Express Atlanta Airport
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Holiday Inn Express Atlanta Airport
  • Overview
  • Reviews (338)
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338 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Very friendly, energetic and helpful staff going over and above. Rooms extremely clean, comfortable and quiet. A definite recommend... Especially after a long day of travel. Loved the soap, shampoo and lotion. :-)

Was this review helpful? Yes
gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you Jean for your excellent feedback. I will be sure to share your comments with my team. Please let me know how we can make your next stay even better, Marcus Roberts General Manager (404) 324-4180 gm.atlbr@kelcohotels.com More

Annandale, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff went above and beyond any type of service I am used to getting anywhere else. Starting with the front desk to the Director of Sales (Jewette). Made my business trip worth every minute and every penny.

Was this review helpful? Yes 1
gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you for your excellent feedback. I will make sure to share your comments with the entire team. Marcus Roberts General Manager (404) 324-4180 gm.atlbr@kelcohotels.com More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I needed a taxi(I don't drive) from the hotel to a family member's house and asked the front desk to call one. Keep in mind that we were 2 females. They called someone but it wasn't a taxi service. They called someone named Patrick but that's not who arrived. The suv had NO meter rates posted, no decal showing he... More

Was this review helpful? Yes 1
gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you for staying with us and for taking the time to post a review. I apologize for the disturbing situation with the taxi service. We have a list of several options that have all been vetted by me personally. The driver who was called by our desk agent operates under a limo license and has proven to be a... More

Quebec, Quebec, Canada
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 22, 2014

Nice hotel, in the average of the other Holiday Inn express. Close to the airport. Super shuttle service that brings you to the airport but also to restaurants or grocery around ! A bit noisy because in line with a runaway of the airport but it is what happen when you want to stay close of an airport.

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gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you Mario for the review. I am glad that you enjoyed your stay. Those planes do make a lot of noise, but I have found that once inside the hotel you cannot hear them unless you are near an exit door. Please let me know if I can be of service the next time you are in Atlanta. Marcus... More

Elkhart
Top Contributor
118 reviews 118 reviews
61 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 14, 2014

The staff was great even though they were having obvious A/C issues in the lobby and breakfast area. The staff was very friendly and welcoming in every way. The room was clean and well appointed with every need being satisfied. Breakfast was the usual fair for a IHG property. The parking lot was a one way in and one way... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Atlanta Airport, responded to this review

Dear Thomas B, We want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the level of service provided by our staff. One of the greatest rewards is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional experience for... More

Martinsville, Indiana
Top Contributor
103 reviews 103 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed July 11, 2014

This reviewer and his family stayed here on a layover. We did use our points. BUT- this property is undergoing significant renovation. It was, well, a mess. The shuttle driver was professional and helpful. The shuttle needed to be retired a few years ago. Ripped seats, windows/interior/exterior were awful. We had asked for the shuttle service take us back to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Atlanta Airport, responded to this review

Dear LMHC1RPH2, Thank you for taking the time to provide feedback on your stay. It is unfortunate the shuttle conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Minneapolis, Minnesota
Top Contributor
79 reviews 79 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 19, 2014

I was disappointed at the overall condition of the hotel. It is an older hotel but they are doing construction for updating. The room is okay but far from the typical Holiday Inn. The bathroom was very dated and in need of updating. The room had some cracks etc in the walls. The TV channels and selection was really poor.... More

Was this review helpful? Yes
gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you Cathy for your review. As you noted we are doing some work to improve the overall condition of the hotel and we are already seeing positive results. I apologize for the briskness of the desk agent and for the wait to check-in. The reality is that we should have been able to check you in immediately upon arrival... More

Knoxville
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 17, 2014

Check in took over 15 minutes because there was only one front desk staffer, and the couple in front of us was trying to register their car for the park and fly rate. The lobby/dining room was being renovated so breakfast was kind of makeshift set up in the conference room. The room was nice and the bed was great.... More

Was this review helpful? Yes
gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you RM for taking the time to post your comments. I apologize for the wait time to check-in as well as the plumbing problem you discovered during your stay. We should identify and correct these problems before you arrive and I am sorry that you were inconvenienced. The lobby renovations look great and we have beefed up the staff... More

Port Charlotte, Florida
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 4, 2014

The experience did not start out well with almost an hour wait for a shuttle while watching other shuttles show up 3 times. I was not the only one waiting and some waited longer than I did. Then they did not answer the phone for 18, yes 18 rings. After three communications I was told they could not get the... More

Was this review helpful? Yes
gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you for your timely review. I apologize for the long delay in the airport shuttle. Waiting in the heat can be miserable and I m sorry that this was your experience. I am glad that Cory responded well and 'took the heat' for this lapse in service with a pleasant attitude. I hope you will give us another chance... More

Bradenton, Florida
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 2, 2014

On our way to another destination we picked this hotel to overnight in. When we made the reservation we were unaware that the lobby was being renovated. Only one elevator was operating as a scaffold blocked the other. I was disappointed to be unable to look out clear windows in our room as they desperately needed cleaning. The shower drain... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Atlanta Airport, responded to this review

Dear Pat K, Thank you for your recent stay with us. We’re glad to know that you enjoyed our complimentary breakfast and I thank you for your kind words of praise intended for Carol. It is always hugely motivating when one takes the time to acknowledge the staff concerned. On the other hand we are very sorry you were not... More

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Additional Information about Holiday Inn Express Atlanta Airport

Address: 4601 Best Road, College Park, GA 30337
Phone Number:
Location: United States > Georgia > College Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Atlanta Airport 2.5*
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Also Known As:
Holiday Inn Express Atlanta Airport Hotel College Park
Holiday Inn Atlanta Airport
Holiday Inn College Park
College Park Holiday Inn

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Amenities

Hotel Style
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Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Atlanta Airport hotel. We are located adjacent to Hartsfield-Jackson International Airport (ATL) and MARTA yet only 8 miles from downtown Atlanta. Both corporate and leisure travelers will experience the utmost in Southern hospitality. The Holiday Inn Express Atlanta Airport hotel is located off I-85 at exit 71. At our hotel we offer a complimentary hot Express Start breakfast buffet, quiet rest in our soundproof rooms, complimentary 24-hour shuttle service to the airport and MARTA, complimentary high-speed Internet access, a business center, a fitness center and a seasonal outdoor pool to name a few of our personalized amenities. Businesses near our hotel include Chick-fil-a Corporate Offices, Coca Cola, Naturally Fresh, Inc, Mannheim Auto Auction, John Wieland Homes, Delta Airlines, Airtran Airways, Alteon Flight Training, DHL, Federal Express and World Changers Ministry. Attractions near our hotel include Georgia World Congress Center, Georgia International Convention Center, Georgia Aquarium, Centennial Olympic Park, CNN Center, Underground Atlanta, World of Coca-Cola, Turner Field 'Home of the Braves', Martin Luther King Jr. National Historic Site and Atlanta Motor Speedway. Universities in the area include Georgia Tech, Emory University, Spelman College, Georgia State, Clark Atlanta University and Clayton State College. ... more   less 
Number of rooms
162

Questions & Answers

Questions? Get answers from Holiday Inn Express Atlanta Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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