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Holiday Inn Express Atlanta Airport

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4601 Best Road, College Park, GA 30337
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1 room 1 guest
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Holiday Inn Express Atlanta Airport
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396 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Plains, Georgia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I had a double queen room on the third floor overlooking the lake. The bed was very comfortable. Being there on business I appreciated the computer friendly desk, refrig, and micro. The bathroom was nice and clean and didn't have the cheap caulking covering up problems that most of the hotels have today. The night staff was extremely friendy and... More 

Was this review helpful? Yes
GREENFIELD
2 reviews
5 of 5 stars Reviewed 1 week ago

The entire staff was friendly and helpful during my week stay Rooms are very clean and comfortable with excellent maid service. The breakfast was always hot and fresh with a very friendly lady named Peggy who brightens your morning! I would recommend this hotel to anyone need to stay near the Atlanta airport.

Was this review helpful? Yes
Irene R, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Jean C Thank you for staying with us and for taking the time to tell us about your experience. It was great to hear that you enjoyed our hotel so much and especially that you mentioned Peggy, who has been bringing sunshine to our breakfast area for many years. Thank you again and I hope to meet you on your... More 

Tampa, Florida
1 review
1 of 5 stars Reviewed 1 week ago

I stayed at this hotel over this past weekend. I made a reservation on one CC however when I checked in, I provided another form of payment. I was assured that the first card would not be charged and the new card would pay the charges. I followed up when I checked out that the first card was not to... More 

Was this review helpful? Yes
Irene R, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you for staying with us and i aplogize for the additional charge. Hopefully, you have already contacted the hotel and we are working on processing a refund. If not, please contact us so that we can move forward with this. Again, I apologize for our error. Steve Burroughs General Manager More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Delta put us up for a night when our flight was delayed. The hotel was clean, comfortable, and the airport shuttle driver was very kind. He drove us to a restaurant and then picked us up again. It's not the kind of place you I would stay for a vacation, but very nice for an overnight when en route.

Was this review helpful? Yes
Irene R, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you for staying with us and for the kind words about your stay. Even though your trip was interrupted I am glad that we were able to take good care of you. Hopefully, you ended up at your destination safely and comfortably. Thank you again. More 

Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We were with a team and almost everyone had bad experience with Crystal - from check in throughout our stay. Very rude and unprofessional. Additionally she called her friend police officer on one of our team moms (who happens to be an attorney) and was trying to get her thrown out of hotel because the kids asked for pancakes at... More 

Was this review helpful? Yes
Irene R, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Adj P We are very sorry that your group had a bad experience. Also, that it was necessary to ask local police to remove one of your members. It does appear that some of the kids in the group were not supervised and that the adults in the group did not appreciate our efforts to correct this. Again, I apologize... More 

Atlanta, Georgia
2 reviews
2 of 5 stars Reviewed 2 weeks ago

The woman at guest services appeared to be extremely overwhelmed. Housecleaning forgot to clean our room and when we asked for towels and a laundry bag she attempted to avoid our questions before finally professing that she was unable to accommodate our needs. In the future the hotel should better prepare for busy Saturday nights. Additionally, beware of the small... More 

Was this review helpful? Yes
Irene R, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Lindsey Thank you for staying with us and taking the time to tell us about your experience. I am so sorry that you did not experience great service during your stay. As an airport hotel we do tend to get some surprises, but there should not be a time that we don't offer great guest service. Please accept my apologies... More 

Seneca, South Carolina
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an excellent hotel especially if you need to stay over for a flight out of ATL. They offer a stay, park and fly package that is reasonably priced. You are able to leave your car parked there and they will take you to the airport and pick you up when you return. Very clean, lovely staff and excellent... More 

Was this review helpful? Yes 1
Irene R, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Dear Carolinagirl64 Thank you so much for staying with us and the many kind words about your experience. We really are blessed with many nice people and I am glad that you able to encounter them. Travel safe and thank you again! More 

Madison, Wisconsin
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We try to stay at Holiday Inn Express when ever we can. We've had good experiences with this chain of hotels and this one wasn't any different. A nice room with a good breakfast at a very reasonable price. Our room was clean and comfortable, with a refrigerator and a microwave. The staff was amazing! We will stay here again... More 

Was this review helpful? Yes
San Bruno, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2015

Thank goodness the amazing girl at the front desk was able to get me a room on a super busy night at this wonderful hotel. Room was pricey (but it was the last one), however it was clean, comfortable, and just what i needed! Shout out to the awesome night staff, Krystal & Rainey who helped me out!! If you... More 

Was this review helpful? Yes
Irene R, Manager at Holiday Inn Express Atlanta Airport, responded to this review

John C Thank you for staying with us and taking the time to tell us about your experience. We agree with you; Krystal and Rainey are awesome! thank you Kelly Smalls Assistant General Manager More 

Oviedo, Florida
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 16, 2015

This hotel is located at the end of the airport runway with planes regularly taking off and/or landing directly over the top of the hotel. I cringed at first figuring the noise level inside would keep me up half the night. To my surprise when I got to my room on an upper floor I noticed that the window was... More 

Was this review helpful? Yes
Irene R, Manager at Holiday Inn Express Atlanta Airport, responded to this review

Ed B Thank you for staying with us and taking the time to tell us about your experience. You must be in the travel industry to notice so many details about our hotel and yes, quiet rooms matter even more at an Airport location. Anyway, thank you for your visit and feedback. Please stay with us again, if your travels... More 

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