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Holiday Inn Express Atlanta Airport

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4601 Best Road, College Park, GA 30337
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Holiday Inn Express Atlanta Airport
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Holiday Inn Express Atlanta Airport
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379 reviews from our community

Traveler rating
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    127
    63
    28
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
52 reviews 52 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is a stones throw away from the airport. The hotel is gated with key card access. The hotel has a large parking lot but on the night we stayed it was crowded and we had to circle the parking lot a couple of times before we found a space to park. Apparently the hotel offers airport parking to... More 

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gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you for taking the time to share your feedback. I am glad that our convenient location and sound-proof windows worked out well for your pre-flight stay. Please contact me directly if I can be of service the next time you need a room in the Atlanta Airport area. Marcus Roberts General Manager (404) 324-4180 gm.atlbr@kelcohotels.com More 

Des Plaines, Illinois
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay in the place by accident; our flight to Atlanta was 4 hours late due to sever weather in Chicago thus force us to stay one night in Atlanta. We arrived ATL around 2 AM and Holiday Inn Express was the only place we called with vacancy and reasonable price. The staff were friendly and efficient on our check... More 

Was this review helpful? Yes 1
gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you Accidental Tourist! I appreciate you taking the time to write a review about your brief and unexpected stay. I will share your comments about housekeeping with my team and and my inspectors to ensure we catch this issue. Please let me know how I can be of service the next time you are in town. Marcus Roberts General... More 

Senior Contributor
28 reviews 28 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After having stayed in a less than desirable property in midtown, I was pleasantly surprised by this Holiday Inn Express near the airport. The rooms were clean and comfortable, though a tad small- perfectly adequate. The pool was clean and operational for our stay. The desk staff as well as the shuttle bus drivers were very friendly and helpful. The... More 

Was this review helpful? Yes 1
gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you Melanie for the detailed review. I am glad you enjoyed your stay and look forward to serving you again the next time you are in Atlanta. Mid-town and Downtown are very accessible using MARTA and many guests stay in our hotel for their entire visit to Atlanta. Let me know if I can b of service the next... More 

Nashville, Tennessee
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Let me start by saying wow! I can't believe I stayed there and I paid full price. Save yourself the trouble and simply book at another hotel. Holiday Inn should be ashamed of this location. Zero security which is needed in that area. I walked right into the hotel at a side entrance without a key card because the door... More 

Was this review helpful? Yes
gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you for your honest and direct feedback. I apologize that we failed to meet your expectations and for the condition of your towels. I have sent a message offline in the hopes that we can connect and I can make amends for this disappointing stay. Your comments have been shared with the team and will be useful as we... More 

Augusta, Georgia
Top Contributor
238 reviews 238 reviews
58 hotel reviews
205 helpful votes 205 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this Holiday Inn Express in May of 2015 when flying to Tampa and back during a weekend trip to see my cousin's graduation. Overall, it was a good stay, it was a nicer hotel than the others in College Park near the airport and I'm glad I stayed there. A few things to point out- *The room... More 

Was this review helpful? Yes
gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you for the detailed review. I will share your feedback with the team as we constantly work towards improving our service and product for our guests. Please contact me directly the next time you need a room in the Atlanta Airport area and let me know what we can do to earn more stars! Thanks again. Marcus Roberts General... More 

Holmdel, New Jersey
Top Contributor
99 reviews 99 reviews
38 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here for an early 6am flight home from our spring break trip. We picked this hotel because the price and previous positive experience with HIE. We checked in around 8 pm and we know we only had a few hours to sleep. I finally parked after circling around 10 mins in the parking lot. Fear of losing our parking... More 

Was this review helpful? Yes 1
gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you Castle88. I apologize for the frustrations surrounding your stay. The parking availability does get tight on weekends in the Spring and Summer and I am working on a solution to ensure our guests have a place to park. I am so disappointed that we did not deliver on the promise of a grab-n-go breakfast at 4 am. I... More 

Fort Mill, South Carolina
Top Contributor
78 reviews 78 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed on a recent trip to Atlanta area. We were attending an even just south of the airport and the rates here were within our budget. The hotel was OK. Rooms were a bit dated and the bathroom needed updating. The shower head needed to be replaced and the drain was very slow. The nights sleep was fine, but this... More 

Was this review helpful? Yes 2
gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you for the feedback! I appreciate your honest assessment and will use your comments in our ongoing efforts to improve the hotel. Last year we spent a great deal of money renovating the lobby and first floor and will be continuing projects throughout the hotel. Your feedback is valuable in targeting our project priority list. Thank you again! Marcus... More 

Vancouver, Washington
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was only looking for a hotel for my wife and I to lay over for the night in Atlanta when I booked this reservation. I was so pleasantly surprised with this over all experience with Holliday Inn. Even though our Delta international flight got in early, by the time we traversed all of the under the runway people mover... More 

Was this review helpful? Yes 1
gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you for the review! I am so glad that the team was able to make you comfortable after a long trip. Please let me know if I can be of service on your next trip. Marcus Roberts General Manager (404) 324-4180 gm.atlbr@kelcohotels.com More 

floence,sc
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Always clean, and quiet. Love the secure gate with changing codes. Staff is extremely friendly. Free breakfast is as good as eating out and fast. New renovations make it look bigger in the lobby. Beds are comfortable, rooms are clean and quiet. Housekeeping always speaks.

Was this review helpful? Yes 1
gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you for your continued loyalty. I appreciate your repeat business as well as the time you take to hare your comments with fellow travelers. Please let e know if I can be of service the next time you are in town. Marcus Roberts General Manager (404) 324-4180 gm.atlbr@kelcohotels.com More 

Cardiff, United Kingdom
Top Contributor
183 reviews 183 reviews
95 hotel reviews
391 helpful votes 391 helpful votes
3 of 5 stars Reviewed April 20, 2015

We booked this hotel based on proximity to ATL and cost. Overall it offers good value for money for a layover. We arrived relatively late on a flight (9:30) from Amsterdam. The International Terminal has certainly made abig difference to the experience of arriving but we made the error of following the “Hotel Shuttles” signage and ended up taking a... More 

Was this review helpful? Yes 1
gmatlbr, General Manager at Holiday Inn Express Atlanta Airport, responded to this review

Thank you for the comprehensive review. I am glad that you found our hotel to be an excellent value and that you found the comfort and amenities of the hotel to your liking. I do apologize for the length of time it takes to get here from the International Terminal and the long wait for our shuttle. The Skytrain is... More 

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