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All 27 College Park hotels

BEST WESTERN PLUS Hotel & Suites Airport South

2.5 of 5 Hotel   |   1556 Phoenix Blvd, College Park, GA 30349
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59%
Ranked #11 of 27 hotels in College Park
A recent review
3 of 5 stars reviewed yesterday
Adina T Brisbane, Australia
  • Overview
  • Reviews (151)
  • Photos (16)
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  • Room tips (20)
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151 people have reviewed this hotel

Traveler rating
    45
    37
    37
    15
    17
See reviews for
27
41
21
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Brisbane, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed for 2 nights. Airport shuttle service was good. My room was large and clean and at the end of the building. Would not recommend a room in that part of the hotel if you need to use WIFI as it constantly cut out and when it was on it had a very weak signal. Staff were friendly enough... More

Was this review helpful? Yes
Gothenburg, Sweden
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Since we were on a budget, had a car and looked for somewhere clean to stay we chose Best western for its reputation. We stayed for 2 nights. The hotel is very close to the airport and yet we had a good nights sleep. Not much noise at all from the airplanes. The complementary breakfast is more than acceptable. The... More

Was this review helpful? Yes 1
Fort Collins, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Noisy, you can easily hear through walls, uncomfortable and smoky smelling. Staff was troubled to help you and the place is run down. I would not recommend this hotel to anyone who requires a good night sleep. I was put in this hotel through Delta Airlines and not by choice.

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

On behalf of our entire team, please accept our apologies for not delivering a satisfactory stay. We will definitely use your feedback to better our service and amenities. We always try our best to honor room preference for non smoking or smoking, unless we didn't have any non smoking left upon your arrival. Thank you for taking the time to... More

1 review
5 of 5 stars Reviewed 3 weeks ago

The Hotel is very clean, very close to the airport, the guest room, bed and the working space is large and clean. They have shuttle to the airport. The room service employee were very professional with excellent customer attitude. I will surely recommend the hotel to my business partners for any of their stay in Georgia for business or pleasure.

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We thank you for choosing our hotel for your stay in Atlanta. Your detailed review and wonderful compliments are very much appreciated by our entire team. We strive to always deliver excellent customer service, and are delighted that you enjoyed your stay. Thank you for recommending us to your friends and business partners. We look forward to seeing you soon!... More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Arrived at the hotel about midnight. Upon returning to my car a little before 5am to catch an early flight, the window had been broken out of my car. The front desk clerk contacted the police, and attempted to view video surveillance, but the view was blocked by the hotel shuttle van and trees. The police officer who came and... More

Was this review helpful? Yes 1
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Please accept our sincerest apologies for this very unfortunate incident. Please rest assured that we have not taken this lightly, and work closely with the city of College Park to prevent such incidents from taking place in the future. Please contact me directly so I can be of further assistance at 770-996-5800 or email me at bwatlairport@aol.com. Sincerely-Bina Patel-Best Western... More

Selby, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is a convenient hotel to stay after a long flight before setting off on holiday. It is close to the car rental area and the interstate roads leading out of Atlanta are easily accessible. I suggest you book as the hotel was full on our arrival.We would book this hotel again if we return to Atlanta..

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We are very glad to hear that you enjoyed your stay with us. It gives us pleasure to be able to ease your transition between flights on the start of your holiday. We wish you a wonderful time on your holiday, and welcome you back on your next trip into Atlanta! Warm Regards-Bina Patel-Best Western Plus Hotel & Suites Airport... More

Redmond
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 5, 2014

The only positive thing I have to say about this hotel is that the two staff people at the front desk were wonderful. Just super nice. I was given a voucher by Delta Airlines to stay at this property due to a missed flight, and it was just not somewhere I would ever have chosen to stay, or would stay... More

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Thank you taking the time to review our hotel and bringing several items to my attention. It is with your feedback that we can truly see things the way our guest would see them. Please accept our humble apologies, as we are working diligently to refurbish our guest rooms. We hope to deliver a much better experience for all future... More

1 review
5 of 5 stars Reviewed May 31, 2014

Whenever I travel I try to stay at a Best Western if possible. The room and the hotel were clean, the staff was helpful and the breakfast is always good. This location was a good value for the location and not far from downtown.

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Thank you for being a loyal guest to Best Western. We are happy to hear that you had an enjoyable stay with us. We as a team take great pride in making all of our guest very satisfied with their stay. Please come back and visit us soon! Warm Regards- Bina Patel-Best Western Plus Hotel&Suites Airport South More

Surrey, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 26, 2014

We are regulars through Atlanta Airport and have used many of the hotel facilities thereabouts and this was our first at BW Atlanta Airport South our favourite restaurant on Airport East having closed. Despite major on-going refurbishment on our arrival this is by far and away the friendliest stopover we have used, quiet, comfortable, convenient for the rental centre and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We are pleased that you decided to stay at our hotel for the first time. It gives us great pleasure to make the transition a smooth one while at the Atlanta airport. Thank you for being patient with our room upgrades, which will allow us to offer a much better guest experience. We look forward to hosting you again when... More

1 review
1 of 5 stars Reviewed May 23, 2014

Truck windows smashed out in parking lot. High crime area. I called the Police and they told me it happens all the time in this area and this hotel. Manager apologized but more needs to me done to protect quests car security.

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We want to start by offering our apologies for this very unfortunate incident that took place. Please rest assured that we strive to ensure the safety of our guests and their belongings. Our team works diligently to observe the parking area, and will work even harder to keep a closer watch. We have installed more cameras and are keeping a... More

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Additional Information about BEST WESTERN PLUS Hotel & Suites Airport South

Address: 1556 Phoenix Blvd, College Park, GA 30349
Phone Number:
Location: United States > Georgia > College Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Hotel & Suites Airport South 2.5*
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Also Known As:
Best Western Plus Hotel And Suites Airport South
Best Western Airport South
Best Western College Park
College Park Best Western

16 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Best Value Hotel in College Park
Hotel Class
Official Description (provided by the hotel)
Closest Best Western at the Atlanta Airport. Only minutes away form the check-in counter for any airline. 5 Story interior corridor hotel built in 2001. Friendly staff and excellent continental breakfast. Heated Spa open everyday. Pool is seasonal. Free Wi-Fi and complimentary shuttle to and from airport/Marta train to downtown. ... more   less 
Number of rooms
87

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