We enjoyed our stay at this property a few weeks ago. We were in the area to attend a concert at Aaron's Amphitheatre, and we were able to book the night for 12k points. At check-in, the guy behind the desk was very friendly and made suggestions for where to eat dinner. He even offered to have the van to...
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Bad weather prevented me from reaching my final destination and I received a free hotel voucher from Delta. I thoroughly enjoyed my stay at the Best Western. The hotel staff were very friendly throughout my stay. I travel a lot for work and I do not normally stay at Best Westerns but it opened up my eyes to a different...
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Thank you very much for giving us a chance to host you at our hotel! After a long day at the airport, we understand that our guests need relaxation and peace. We strive to make it an enjoyable experience for you! We hope to see you on your next visit to Atlanta.
Sincerely-Kamlesh Patel-General Manager
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First it is important to think of this hotel in terms of price. It is a good hotel at its price point. I was in Atlanta to attend a meeting downtown and thought I could save a little money staying at the airport. I saved a lot of money but at a cost. The drive downtown took about 30 minutes...
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We want to start by thanking you for your detailed review of our hotel and service! It was refreshing to see it from your point of view. We will strive to improve on the areas that need it and maintain the superb customer service that we want to always provide each and every guest. We look forward to having you...
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The logo for Best Western should not be a crown but an open blood-shot eye. We got NO sleep in this hotel. They said someone pulled the fire alarm earlier in the day, and it had messed up the elevator. That was no problem, but once we got back from dinner and got to sleep, the fire alarm went off...
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Please let me start by offering our deepest apologies to you for your lost sleep. This was a most unfortunate incident that took place at our hotel. I always strive to make sure that each and every guest is satisfied with their stay. Although I was on the phone with the fire alarm company and the hotel the entire night...
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Arrived at hotel after a stressful drive in Alanta traffic. After checking in we were notified that the elevator wasn't working and our room was located on the 4th floor. We carried 4 luggages up 4 flights of stairs. Elevator was fixed shortly after checkin. This hotel is a non-smoking hotel but shortly after checkin, we smelled cigarette smoke coming...
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We want to start by extending our sincerest apologies for your stay with us. We tried everything in our power to reset and restore the alarms with our fire alarm company, but it was many hours before they were restored and quieted. In this situation, we have no choice but to have the guests evacuate the rooms in order to...
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My husband and I stayed here the last night of our trip to GA/FL. Very large, clean, well appointed room, very nice staff and very good location near the airport. Quick shuttle (5 min) to and from the airport on the half-hour, 24 hrs/day. Southwest Rapid Reward hotel and good reviews on this site were very accurate. I'd stay here...
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Thank you for taking the time to review our hotel. We appreciate your positive comments and look forward to hosting you on your next stay with us. Please be sure to enjoy our hot complimentary breakfast next time!
Sincerely-Kamlesh Patel-General Manager
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I'm a Diamond Elite member of Best Westerns loyalty program. But Best Western has an incredibly inconsistent product. If other Best Westerns followed this hotels way of doing business they'd all be more successful.
This was a last minute stay, booked just hours before I arrived in Atlanta. When I arrived in ATL, the shuttle was waiting, even though it...
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Let me start by thanking you for choosing Best Western for your stay, when you have many choices in the Atlanta area. We strive to give our elite members special recognition. We are glad that you enjoyed your stay with us and look forward to seeing you on your next stay in Atlanta!
Sincerely-Kamlesh Patel-General Manager
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We needed a place near the airport to avoid an hour+ drive down on a Monday. We opted for this hotel, and figured for $62 per night, it's only 1 night. We were given room 101, which looked like it might be ADA compliant as it had a support rail in the bathtub area and door was fairly wide. Right...
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Thank you so much for taking the time to review our hotel after your stay with us! It helps us to better serve you and other guests in the future. Your comments and suggestions are greatly appreciated, and they also help us to improve our hotel and amenities. We now have installed new LCD televisions for your viewing enjoyment. We...
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I arrived to the hotel frazzled and upset after a very stressful drive in Atlanta traffic, and was immediately welcomed by the hotel's friendly staff. The driver quickly offered to take us to dinner in the shuttle, which I took him up on. He was extremely nice, and the lady at the front desk was very helpful as well, she...
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Thank you for taking the time to let us know how we are doing. It means alot to us to
know that you are satisfied with our hotel and our service! If you are in the Atlanta area again, please give us another chance to host you.
Sincerely-Kamlesh Patel
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I was in Atlanta for a week long convention that was being held downtown where rooms were $130+ per night. I am in grad school and don't have that kind of money, so I stayed at the BW Airport South and rode the shuttle to and from the airport every day to ride the MARTA downtown. After a week in...
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We want to thank you for choosing us for your stay in Atlanta. We are glad you enjoyed your stay with us and would love to see you again in the future!
Sincerely-Kamlesh Patel
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105 Reviews
177 Reviews
