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All 27 College Park hotels

BEST WESTERN PLUS Hotel & Suites Airport South

2.5 of 5 Hotel   |   1556 Phoenix Blvd, College Park, GA 30349
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57%
Ranked #11 of 27 hotels in College Park
A recent review
5 of 5 stars reviewed 2 days ago
jamesorjenniferp Plains, Georgia
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157 people have reviewed this hotel

Traveler rating
    47
    38
    39
    16
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Plains, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel ratings were good for this hotel, we were able to stay using our rewards points. Our room smelled nice and was clean! Even though close to airport is was extremely quiet. Even though we were across from the elevator and close to the lobby it was quiet inside the hotel. The only negative I have is about the... More

Review collected in partnership with Best Western

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Denver, Colorado
Top Contributor
62 reviews 62 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose a room with the hot tub, thinking it would be nice to relax on this leg of our trip. It was okay, but the room is really dated. There was mold around the edges of the hot tub and the ceiling above it appeared to have water damage. Not really worth the $120 or so we paid, but... More

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Your feedback is vey much appreciated, and we welcome your concerns and compliments, as they help us to improve our services to you. We apologize for not being able to exceed your satisfaction during your stay. Your concerns with the room have been addressed. We are pleased to announce that we are almost complete with our ongoing guest room renovations,... More

NY
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It took about an hour before the shuttle bus got to the airport to pick up passengers. The evening staff at the front desk were very friendly and helpful. However, the daytime staff need to work on being more pleasant. The room was clean.

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Thank you for giving us your detailed feedback, as this always helps us to better our services to our future guests. It also gives us another chance to resolve any concerns with your recent stay with us. We apologize for the delay with the shuttle service, and we are always searching for ways to make this a quicker and smoother... More

Idaho
1 review
2 of 5 stars Reviewed 4 weeks ago

We called to let them know our flight was delayed and confirm a shuttle would still be available, they said it would be fine and to call when we landed. We called when we landed and they said they were sending someone over. No one showed up. A driver from another company asked who we were waiting on and he... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We cannot even begin to give any excuses for not being there to pick you up at the airport. Since you did the right thing by calling us, you should have been picked up in a timely manner. Also, your room was indeed a non smoking room, yet it had an awful smoky order...?? This was definitely not an acceptable... More

1 review
2 of 5 stars Reviewed 4 weeks ago

unprofessional shuttle driver it one hour to be picked up at airport best western is ONLY 5 MILES from airport. Driver never greeted us and had a bad attitude I will never booked this best western again

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Please accept our sincerest apologies on behalf of the shuttle services incident. I have personally spoken to my team member from that day, and he also gives his apologies. He has assured me that he will try his very best to always give kind and courteous service to each and every guest. Rest assured that I will not take this... More

Columbia, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Springhill Suites in Charleston for my family reunion. Staff and Hotel were excellent. Breakfast was great and plentiful. The Best Western in Atlanta was convenient to the airport. Service was great.

Review collected in partnership with Best Western

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BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We thank you for the wonderful compliments! It was a pleasure to have you as our guest, and even more rewarding to hear that you enjoyed your stay with us. We welcome you to come stay with us again on your next trip into Atlanta. Warm Regards-Bina Patel-Best Western Plus Hotel & Suites Airport South More

Wichita, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I booked this hotel because it was close to the airport and has an exit off of I-285. Very convenient for anyone taking an early flight. Only three exits from dining and shopping and easy to get to. Room was clean and nice. I will use this hotel again because of its convenience and the price was very reasonable.

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We are very pleased after reading your review. Our team takes great pride in providing a great stay for all of our guest, and we want to thank you for giving us positive feedback. We look forward to hosting you again very soon! Warm Regards-Bina Patel-Best Western Plus Hotel & Suites Airport South More

Brisbane, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed for 2 nights. Airport shuttle service was good. My room was large and clean and at the end of the building. Would not recommend a room in that part of the hotel if you need to use WIFI as it constantly cut out and when it was on it had a very weak signal. Staff were friendly enough... More

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We appreciate you taking the time to review us, as it helps us to better our services for our future guests. We have looked into the internet issue in your room, and have corrected it. Being an airport hotel our dining options are limited, but our shuttle is available to take guests to nearby restaurants. I apologize if you were... More

Gothenburg, Sweden
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 17, 2014

Since we were on a budget, had a car and looked for somewhere clean to stay we chose Best western for its reputation. We stayed for 2 nights. The hotel is very close to the airport and yet we had a good nights sleep. Not much noise at all from the airplanes. The complementary breakfast is more than acceptable. The... More

Was this review helpful? Yes 1
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Let me start by thanking you for your honest and detailed feedback. I have forwarded your concerns to my head of housekeeping and she gives her apologies for not having your room cleaned properly. Also we offer our sympathies for the incident at the gas station. Our hotel is located close to Atlana and the airport, so it is always... More

Fort Collins, United States
2 reviews
2 of 5 stars Reviewed July 7, 2014

Noisy, you can easily hear through walls, uncomfortable and smoky smelling. Staff was troubled to help you and the place is run down. I would not recommend this hotel to anyone who requires a good night sleep. I was put in this hotel through Delta Airlines and not by choice.

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

On behalf of our entire team, please accept our apologies for not delivering a satisfactory stay. We will definitely use your feedback to better our service and amenities. We always try our best to honor room preference for non smoking or smoking, unless we didn't have any non smoking left upon your arrival. Thank you for taking the time to... More

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Additional Information about BEST WESTERN PLUS Hotel & Suites Airport South

Address: 1556 Phoenix Blvd, College Park, GA 30349
Phone Number:
Location: United States > Georgia > College Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Hotel & Suites Airport South 2.5*
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Also Known As:
Best Western Plus Hotel And Suites Airport South
Best Western Airport South
Best Western College Park
College Park Best Western

16 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Closest Best Western at the Atlanta Airport. Only minutes away form the check-in counter for any airline. 5 Story interior corridor hotel built in 2001. Friendly staff and excellent continental breakfast. Heated Spa open everyday. Pool is seasonal. Free Wi-Fi and complimentary shuttle to and from airport/Marta train to downtown. ... more   less 
Number of rooms
87

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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