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All 27 College Park hotels

BEST WESTERN PLUS Hotel & Suites Airport South

2.5 of 5 Hotel   |   1556 Phoenix Blvd, College Park, GA 30349
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Ranked #11 of 27 Hotels in College Park
A recent review
3 of 5 stars reviewed 1 week ago
desanchez53 San Jose, Costa Rica
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177 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Jose, Costa Rica
Contributor
12 reviews 12 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

I have no complaints about the hotel. I duly obtained what I was told to have. Free Shuttle to and from the airport. Wake up call. Clean and comfy room. Free breakfast. And not sure if it is quite enough during the night... because I spent most of the night... sleeping.

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United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The front desk would not answer the phone when we tried to call for the airport shuttle and then we waited for an hour for it to arrive and it never did so we had to pay a taxi to take us. We had to pay to leave our vehicle AFTER we were told we would not have to pay.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Please let me start with apologies on behalf of the shuttle services. Our shuttle runs continuously between the airport and our hotel, but somehow they failed to pick you up. Also, our hotel does offer free parking the night of your stay, but any additional nights are charged a minimal daily fee. We are very sorry that this was not... More 

Trumbull, Connecticut
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 10, 2014

I ended up staying in this hotel because it was included in a package. Check in took forever as I was standing behind a women, after 15 minutes the women asked the clerk behind the counter, "can I check in now?" The counter staff looked ghetto and unprofessional as they rolled their eyes at the women and her husband. Finally,... More 

Was this review helpful? Yes 2
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Please allow me to start by apologizing for your recent stay that you were not satisfied with. We take our guest comments and concerns very seriously, and would like to do everything in our power to resolve them immediately. I have spoken to my front desk team about the lack of proper customer service, and they give their sincerest apologies.... More 

Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 10, 2014 via mobile

I stayed here overnight on November fourth. This place is a simple and easy rest stop. The room was nice...clean and a comfortable bed. The front night staff was so nice. She was so polite. The morning breakfast was surprisingly good. A combination of hot and cold items. I loved the waffles. It was close to the aiport, which was... More 

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BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Thank you for taking the time to write about your recent stay with us. It gives us pleasure to learn that you enjoyed your room and our complimentary hot breakfast. I have shared your compliments with my team members, and they also give their appreciation. Should you be in the Atlanta area again, please come and enjoy the hot waffles... More 

chattanooga, United States
1 review
2 of 5 stars Reviewed November 9, 2014

Do not stay at any Best Western properties around Atlanta Airport. Between the airport noise and the hookers visiting the properties you will get no sleep. Only stay at the downtown property. Do not stay here. Do not stay here. Do not stay here. Do not stay here. Do not stay here. Do not stay here. Do not stay here.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Please let me start by apologizing for your disatisfaction during your stay. It displeased me and my team tremendously to hear that this took place. Please allow me to clarify that we did not have any idea that these type of individuals were staying at our hotel. We do not and will not allow this type of activity to take... More 

London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 30, 2014 via mobile

Stayed here for 2 nights, it's really nice and staff are helpful and friendly , free wifi, free breakfast, free shuttle bus to airport and then easy access to use mantra. Would recommend :-) McDonald nearby too and close to a store

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BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Thank you for being our guest and for writing a detailed review. We are glad that you were able to enjoy our centrally located hotel near the airport and Marta station. It really makes for a convenient stay, for today's busy traveller. We look forward to hosting you again when you are in the Atlanta area. Please do not hesitate... More 

Moreno Valley, United States
1 review
5 of 5 stars Reviewed October 30, 2014

This hotel was not our first choice. We were plesantly surprised once we arrived. No problems what so ever. Quiet, clean and excellent accomodations. Will stay here again. close to the airport, easy check in and out. Staff very friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

It was very gratifying to hear that even though we were not your first choice, you gave us a chance to host you. This allowed us to deliver an excellent stay, and outstanding service. My team takes immense pride in their work, and are very glad to hear that you appreciated them. Thank you for taking the time to review... More 

Athens, United States
1 review
5 of 5 stars Reviewed October 19, 2014

I love this hotel. The staff are so great and welcoming. They always remember my name. It is like coming home. The rooms are very clean and smell wonderful. The Breakfast is always good and hot. It is easy to get on the Highway to go into Atlanta. They have a shuttle to the airport as well. I will stay... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We would like to extend our appreciation for your delightful compliments! It gives us great pleasure to see that you truly enjoyed your stay with us. Thank you for being our guest and we look forward to hosting you again very soon! Please do not hesitate to reach me if I can be of further assistance at 770-996-5800 or bwatlairport@aol.com... More 

Blackpool, England
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 15, 2014

This is the 4th time we have stayed at this hotel. We have always found the staff very helpful and friendly, the rooms well maintained and the breakfast well served and plentiful. This year they have been updating so things are now more modern. If we travel through Atlanta again we would have no hesitation in booking this hotel. There... More 

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Thank you being a loyal guest to our hotel. We understand that there are many options to choose from, but you always choose to stay with us. Your thoughtful compliments are very much appreciated. We are also glad that you have had a chance to enjoy our newly renovated rooms. We look forward to seeing you on your next visit,... More 

Malabo, Equatorial Guinea
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 15, 2014

I ended up at this hotel due to delays at the airport. Delta was footing the bill, so no complaints there. The hotel was clean and the staff were friendly. I would suggest getting a room on an upper floor if possible, as the rooms are far from soundproof. Comfortable bedding, decent TV selection and an average hot breakfast were... More 

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We understand that your stay was an unplanned one, due to airport delays, but you made the best of it. I am very glad that you enjoyed your room, and appreciated our helpful staff. Thank you for taking the time to review us. Please do not hesitate to reach me if I can be of further assistance at 770-996-5800 or... More 

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Additional Information about BEST WESTERN PLUS Hotel & Suites Airport South

Address: 1556 Phoenix Blvd, College Park, GA 30349
Phone Number:
Location: United States > Georgia > College Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Hotel & Suites Airport South 2.5*
Number of rooms: 87
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Also Known As:
Best Western Plus Hotel And Suites Airport South
Best Western Airport South
Best Western College Park
College Park Best Western

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