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All 27 College Park hotels

BEST WESTERN PLUS Hotel & Suites Airport South

2.5 of 5 Hotel   |   1556 Phoenix Blvd, College Park, GA 30349
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Ranked #11 of 27 Hotels in College Park
A recent review
4 of 5 stars reviewed yesterday
Bluegrass44 Germany
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160 reviews from our community

Traveler rating
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    39
    39
    17
    17
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31
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed one night in this hotel, before we went on our way to Florida. We arrived late and started early in the morning, so i can not say something about the amenities. The Lady at the front desk, was nice and check in was very quick. The room was large enough for us three, and had everything you need. It... More

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Par Hill, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place to stay and close to the airport. Staff is great, rooms very nice and everyone is very friendly and helpful. Check in and check out very quick. Will try to return again!! Thanks to all the staff working together provided a great experience.

Review collected in partnership with Best Western

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Boise, Idaho, United States
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Staff overwhelmed at check in as high volume traffic. Parking spots taken with construction containers. Had to go to front desk to order wake up call. Rooms were not properly cleaned. Hot water controls in shower way too touchy. Morning front desk attendant not helpful with info unless you ask specific questions. For a newer property this place is finished... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Please let me start by offering our sincerest apologies for the many inconveniences during your stay with us. We are actually just finishing a complete guest room renovation, and hope to offer a much better experience for all of our guests. Your concerns with the room have been corrected immediately. Also, my front desk team gives their apologies for not... More

Plains, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel ratings were good for this hotel, we were able to stay using our rewards points. Our room smelled nice and was clean! Even though close to airport is was extremely quiet. Even though we were across from the elevator and close to the lobby it was quiet inside the hotel. The only negative I have is about the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We appreciate you being a loyal Best Western Rewards member, and are delighted to hear that you enjoyed your stay with us! Your wonderful compliments have been shared with our team. We do want to apologize for the parking inconvenience during your stay. The storage units that are on the sides will be removed very soon. Once again, thank you... More

Denver, Colorado
Top Contributor
62 reviews 62 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We chose a room with the hot tub, thinking it would be nice to relax on this leg of our trip. It was okay, but the room is really dated. There was mold around the edges of the hot tub and the ceiling above it appeared to have water damage. Not really worth the $120 or so we paid, but... More

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BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Your feedback is vey much appreciated, and we welcome your concerns and compliments, as they help us to improve our services to you. We apologize for not being able to exceed your satisfaction during your stay. Your concerns with the room have been addressed. We are pleased to announce that we are almost complete with our ongoing guest room renovations,... More

NY
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It took about an hour before the shuttle bus got to the airport to pick up passengers. The evening staff at the front desk were very friendly and helpful. However, the daytime staff need to work on being more pleasant. The room was clean.

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Thank you for giving us your detailed feedback, as this always helps us to better our services to our future guests. It also gives us another chance to resolve any concerns with your recent stay with us. We apologize for the delay with the shuttle service, and we are always searching for ways to make this a quicker and smoother... More

Idaho
1 review
2 of 5 stars Reviewed July 31, 2014

We called to let them know our flight was delayed and confirm a shuttle would still be available, they said it would be fine and to call when we landed. We called when we landed and they said they were sending someone over. No one showed up. A driver from another company asked who we were waiting on and he... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We cannot even begin to give any excuses for not being there to pick you up at the airport. Since you did the right thing by calling us, you should have been picked up in a timely manner. Also, your room was indeed a non smoking room, yet it had an awful smoky order...?? This was definitely not an acceptable... More

1 review
2 of 5 stars Reviewed July 31, 2014

unprofessional shuttle driver it one hour to be picked up at airport best western is ONLY 5 MILES from airport. Driver never greeted us and had a bad attitude I will never booked this best western again

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Please accept our sincerest apologies on behalf of the shuttle services incident. I have personally spoken to my team member from that day, and he also gives his apologies. He has assured me that he will try his very best to always give kind and courteous service to each and every guest. Rest assured that I will not take this... More

Columbia, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 30, 2014

I stayed at the Springhill Suites in Charleston for my family reunion. Staff and Hotel were excellent. Breakfast was great and plentiful. The Best Western in Atlanta was convenient to the airport. Service was great.

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We thank you for the wonderful compliments! It was a pleasure to have you as our guest, and even more rewarding to hear that you enjoyed your stay with us. We welcome you to come stay with us again on your next trip into Atlanta. Warm Regards-Bina Patel-Best Western Plus Hotel & Suites Airport South More

Wichita, United States
1 review
3 of 5 stars Reviewed July 28, 2014

I booked this hotel because it was close to the airport and has an exit off of I-285. Very convenient for anyone taking an early flight. Only three exits from dining and shopping and easy to get to. Room was clean and nice. I will use this hotel again because of its convenience and the price was very reasonable.

Review collected in partnership with Best Western

Was this review helpful? Yes
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We are very pleased after reading your review. Our team takes great pride in providing a great stay for all of our guest, and we want to thank you for giving us positive feedback. We look forward to hosting you again very soon! Warm Regards-Bina Patel-Best Western Plus Hotel & Suites Airport South More

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Additional Information about BEST WESTERN PLUS Hotel & Suites Airport South

Address: 1556 Phoenix Blvd, College Park, GA 30349
Phone Number:
Location: United States > Georgia > College Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Hotel & Suites Airport South 2.5*
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Also Known As:
Best Western Plus Hotel And Suites Airport South
Best Western Airport South
Best Western College Park
College Park Best Western

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