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Fairfield Inn & Suites Atlanta Airport South/Sullivan Road

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2020 Sullivan Road, College Park, GA 30337
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Fairfield Inn & Suites Atlanta Airport South/Sullivan Road
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Fairfield Inn & Suites Atlanta Airport South/Sullivan Road
Fairfield Inn & Suites Atlanta Airport South/Sullivan Road
Fairfield Inn & Suites Atlanta Airport South/Sullivan Road
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171 reviews from our community

Traveler rating
    33
    52
    42
    19
    25
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40
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Glendale, Colorado
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Check-in was easy, and the front desk and staff were friendly. Our room was clean, and the beds were incredibly comfortable. The hotel isn't obviously close to any restaurants (which is fine of you're just staying there before traveling, as we were), but the complimentary breakfast was fantastic. Not much wait, everything was clean and the selection went beyond the... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Good Day David1223, I appreciate you taking the time to share your thoughts following your recent stay with family at the Fairfield Inn Suites Atlanta Airport. I am pleased to hear you had a great experience and that the amenities provided to you added more value to your stay. Our complimentary breakfast is a favorite with many of our guests,... More 

New York City, New York
Top Contributor
136 reviews 136 reviews
32 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago

They still have to work on picking up that phone within at least the 20 rings!!! I usually call to see that the shuttle service is on point and working well. This is my go to property when laying over in ATL. Upon entering the property I was struck with a very pleasing aroma. Not over done, but clearly someone... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear JAYTRAVEL1958, We are so glad that you always choose to stay with us when in Atlanta. Thank you for pointing out the positives as well as the areas that need improvement. I apologize that your call wasn't picked immediately, which I will make sure doesn't happen again. I'm glad you loved your stay otherwise and appreciate your gracious comments... More 

Omaha, Nebraska
Top Contributor
141 reviews 141 reviews
61 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nothing exciting. But just what I needed to be close to airport. Shower be safe. Typical fairfield inn. Which is nice would stay again. Shuttle lady was great. All and all good experience. Price was good no problems easy check in and out

Was this review helpful? Yes
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear AngryBirdMSP, Thank you for choosing to stay at the Fairfield Inn Suites Atlanta Airport during your recent visit to our city. We are pleased that you found our location near the airport ideal for your needs. We understand the need for a stress free stay and we are glad that we were able to provide you with just that.... More 

Richmond Hill, Georgia
Top Contributor
63 reviews 63 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

One night visit. Room was clean and orderly, bathroom fine. Airport noise was there but not bothersome. Some hallway noise but not problematic overall. Breakfast was good; plentiful offerings. No charge for overnight parking; perhaps the only hotel in the immediate airport area. Would stay again.

Was this review helpful? Yes
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear CJIG106, Thank you for choosing the Fairfield Inn & Suites Atlanta Airport and for sharing your experience about your overnight stay. I am pleased to read you were happy with your overall stay and liked our proximity to the airport, as well as, enjoyed our breakfast service and clean rooms. However, I am sorry for the noise issues you... More 

Nebraska
Top Contributor
120 reviews 120 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We had a pre-paid room booked 3 months prior, with a late flight layover and 50,000 cheerleaders in town we arrived and were told they had no rooms, of course we were furious, they tried for over an hour to get us a room and finally had one 25 miles away, I decided to call my travel agent, etravel Omaha,... More 

Was this review helpful? Yes
TheHotelGM, Assistant General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear valued guest , We apologize for the inconvenience of your stay and booking. I can understand your frustration with booking a room in advance, and not having the reservation upon arrival. If you happen to visit the Atlanta, GA area again, please do not hesitate to reach out to me. Kind regards, Shereka Bentley Assistant General Manager Fairfield Inn... More 

Milwaukee, Wisconsin
Top Contributor
60 reviews 60 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 9, 2015

We had a short layover in Atlanta. They have a shuttle (stops at midnight). Very close to the airport but not noisy. Rooms clean. Front desk was friendly and helped us with questions we had. Would stay again if in town.

Was this review helpful? Yes
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear Julie P, Thank you for staying at the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and for the wonderful feedback. Its always great to read that my staff comes through with their wonderful service and provides clean, fresh and relaxing facilities for your relaxation. Thank you again for taking the time to recognize my front desk associate for... More 

Atlanta, Georgia
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 3, 2015 via mobile

I stayed their overnight and left an personal item at the hotel . The housekeeper stole my items and the managers didnt do anything about it .. you can stay but be prepared to be robbed if you leave anything .. The staff is very dishonest. Stay at the courtyard next door .

Was this review helpful? Yes 2
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear valued guest, Thank you for choosing our hotel for your lodging accommodation in College Park. I apologize that you felt as though our Housekeeping team removed personal items from your guestroom. This isn't something we've experienced in the past and certainly would never tolerate any such practice. I would love to have more details about the manager that failed... More 

Okinawa, Japan
Top Contributor
108 reviews 108 reviews
15 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed January 31, 2015

The breakfast spread and accommodating shuttle are nice. The front desk staff is friendly and accommodating. Rooms are clean but outdated. Mattress was horribly uncomfortable. The hotel needs some small touches. For instance, the front door is a real pain to try and get a luggage cart through.

Was this review helpful? Yes
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear Guest, We appreciate the time you took to give us your feedback regarding your stay at Fairfield Inn Suites Atlanta Airport. We are happy to know you enjoyed your clean room, breakfast buffet, scheduled shuttle service, as well as, the services by the front desk staff. However, we are sorry we could not provide you with a better night's... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 22, 2015

Even though i was staying on an associate rate i'm still paying money to stay at a property. Booked for 2 nights and the next morning had a folio under my door typically what you recieve on the day of checkout. Rang the front desk at 7:00am to rectify the problem and to stay for another night. At 8:30am housekeeper... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear Colin R, Thank you so much for staying with us and sharing your experience. Please accept my apologies for the confusion surrounding your departure time and Do Not Disturb sign. We intend to make your stay quiet, comfortable, and problem free. I have shared your comments with the entire Housekeeping department to avoid this from happening again. We hope... More 

Toronto, Canada
Contributor
17 reviews 17 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 8, 2015

This is my second stay at this hotel. Checked in last night. The lady at the counter was very friendly. Being a Gold member, I usually got upgraded to better rooms without having to ask as most reception staff would have checked the membership status of the guest and assign an upgraded room already. Not with this hotel ... maybe... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear Merchandiser3, It is patrons such as yourself to whom we owe the success of this establishment. Having a guest stay with us again is the biggest compliment that the staff and I can receive. We are delighted, we’re able to upgrade your accommodations and you enjoyed our complimentary breakfast, revamped property and other amenities. However, I’m sorry to hear... More 

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