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Fairfield Inn & Suites Atlanta Airport South/Sullivan Road

3.0 of 5 2020 Sullivan Road, College Park, GA 30337
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Fairfield Inn & Suites Atlanta Airport South/Sullivan Road
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Fairfield Inn & Suites Atlanta Airport South/Sullivan Road
Fairfield Inn & Suites Atlanta Airport South/Sullivan Road
Fairfield Inn & Suites Atlanta Airport South/Sullivan Road
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161 reviews from our community

Traveler rating
    31
    49
    39
    18
    24
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34
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42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Even though i was staying on an associate rate i'm still paying money to stay at a property. Booked for 2 nights and the next morning had a folio under my door typically what you recieve on the day of checkout. Rang the front desk at 7:00am to rectify the problem and to stay for another night. At 8:30am housekeeper... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear Colin R, Thank you so much for staying with us and sharing your experience. Please accept my apologies for the confusion surrounding your departure time and Do Not Disturb sign. We intend to make your stay quiet, comfortable, and problem free. I have shared your comments with the entire Housekeeping department to avoid this from happening again. We hope... More 

Toronto, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my second stay at this hotel. Checked in last night. The lady at the counter was very friendly. Being a Gold member, I usually got upgraded to better rooms without having to ask as most reception staff would have checked the membership status of the guest and assign an upgraded room already. Not with this hotel ... maybe... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear Merchandiser3, It is patrons such as yourself to whom we owe the success of this establishment. Having a guest stay with us again is the biggest compliment that the staff and I can receive. We are delighted, we’re able to upgrade your accommodations and you enjoyed our complimentary breakfast, revamped property and other amenities. However, I’m sorry to hear... More 

Auburn, Alabama
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

Just wanted to let you know that the hotel staff was so friendly from the front desk to housekeeping to the breakfast attendant. From the very first moment when I walked into the hotel I was meet with smiles from Cynthia and another lady. The first thing I notice was the willingness of Cynthia to help the other attendant when... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Good Day michii99, First of all, let me thank you for being a Marriott Rewards member. We're so happy that we were successful in taking good care of you and family during your stay at Fairfield Inn Atlanta Airport. We take a lot of pride in serving customers in a professional and helpful manner and its always great to hear... More 

Tyler, Texas
1 review
2 of 5 stars Reviewed 5 weeks ago

Stayed two nights. Forgot a nice shirt, leaving it in one of the drawers. Called hotel three times trying to ask them if they found my shirt. They never returned my call. Talked to front desk after regular business hours, they said to call back tomorrow. Called back next day, front desk transferred me to housekeeping. Left message there. Called... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear Don T, I thank you for staying at our hotel and truly apologize that we did not follow up with you regarding your missing shirt. I agree we should have taken this in a more serious manner and my staff should have been more attentive and caring for your concerns. There are absolutely no excuses. I will personally look... More 

Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 29, 2014

We stayed at this hotel the night before we were flying to Las Vegas. We arrived after 9:00 pm and the staff was extremely helpful and friendly. Our room was very nice and clean. The beds were not as comfortable as some, but they were fine. There was a very nice breakfast the next morning with waffles, fresh fruit, eggs,... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Good Day Joyce0412, We greatly appreciate you taking the time to give us your wonderful feedback about your recent overnight stay at the Fairfield Inn & Suites Atlanta Airport. I am very glad to read that the room we provided you was to your liking and we were able to meet your expectations at breakfast. I am happy to read... More 

Jamaica
Top Contributor
99 reviews 99 reviews
20 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed November 17, 2014

My wife and I stayed here for one night in October passing through to catch the Bears/Falcons game before going on vacation. We usually stick to Marriott chain of hotels and we are never disappointed. The hotel is clean, the staff even though not always "happy go lucky", they are helpful, polite and do what they can to do to... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear Mikey-Nishy, Thank you for choosing the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road as your overnight accommodation choice before your vacation. I was happy to read that you always had great experiences with the Marriott chain and I am sure you will continue to do so. Comments like yours- the staff being polite and helpful- assures me that... More 

Savannah, Georgia, United States
Top Contributor
52 reviews 52 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 13, 2014

We stayed at this hotel after a weekend trip to San Antonio, TX. We flew back into Atlanta at 1130pm on Sunday night, so we decided to stay since it was a 3.5 hour ride back home. We had enough points to stay at this hotel for one night, so we took advantage. The hotel was beautiful and spotless. However,... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Good Day Susan8696, Thank you for choosing to stay with us during your return trip from San Antonio. I am glad you and your friends were able to get good rest before heading back home. Thank you for your positive comments about our hotel and staff. However, I am sorry that you did not have a good experience at breakfast.... More 

Rudolstadt
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed November 4, 2014

I stayed here with my wife 1 night early October between 2 flights. Typical Fairfield Inn, big rooms, very good beds and close to the Airport. Sounds everything was fine, unfortunately it was not! If you arrive at the international terminal of ATL there is a big list of hotels in the arrival hall, this hotel is NOT mentioned and... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Good Day Mr. Rudolstadt, Thank you for taking the time to share your experience. Please accept my apologies for the challenges you experienced while traveling to Atlanta, GA. I understand that the Atlanta Airport experience can be very frustrating considering the size and new additions still taking place. The International terminals don't have the same traffic as the domestic terminals... More 

Charlotte, North Carolina
Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 25, 2014

Comfortable room, great location from the airport, and very convenient to the interstate. Breakfast ended earlier than most places I've stayed (9am instead of 10). Staff very friendly and addressed an issue I had promptly, so not worth mentioning.

Was this review helpful? Yes
HotelMngerGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear Chris P, Thank you for posting your feedback and sharing it with fellow travelers. It is always great to hear that our guests have enjoyed their stay with us, and comments like yours reassures me that we are on the right track. We look forward to welcoming you back the next time you're in Atlanta. Kind regards, Charles Jones... More 

Delta, British Columbia, Canada
Contributor
20 reviews 20 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 20, 2014

This will be my forth time staying at this Hotel and each time it just get's better. When you enter the lobby you are greeted with a warm hello and the customer service you should expect everywhere. The rooms are extremely clean and well organized with not toooooo much furniture, just what you need and the extras (hair dryers, irons/ironing... More 

Was this review helpful? Yes
HotelMngerGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear Kathryn G, Thank you so much for staying at my hotel once again. There is nothing better for a General Manager to hear a guest returning because of their previous stays getting better and better every time they return . It reminds us that we are successful in living up to our guests expectations . There are continuous changes... More 

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Additional Information about Fairfield Inn & Suites Atlanta Airport South/Sullivan Road

Address: 2020 Sullivan Road, College Park, GA 30337
Location: United States > Georgia > College Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fairfield Inn & Suites Atlanta Airport South/Sullivan Road 3*
Number of rooms: 127
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Also Known As:
Fairfield Inn & Suites Atlanta Airport South/Sullivan Road Hotel College Park
Fairfield Inn And Suites Atlanta Airport South/Sullivan Road
Fairfield Inn College Park
Fairfield College Park
College Park Fairfield Inn

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