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All 27 College Park hotels

Fairfield Inn & Suites Atlanta Airport South/Sullivan Road

3.0 of 5 Hotel   |   2020 Sullivan Road, College Park, GA 30337
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Ranked #13 of 27 Hotels in College Park
A recent review
3 of 5 stars reviewed 2 days ago
Scott S Columbus, Ohio
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148 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Columbus, Ohio
Top Contributor
127 reviews 127 reviews
39 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Good shuttle service and location to airport, but the hotel is really behind the times. Somewhat surprised that Marriott allows this to be so far behind other Fairfield's that do what they need to to stay modern and fresh.

Was this review helpful? Yes
HotelMngerGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear Scott S, Thank you for taking the time to review our hotel. I am pleased to hear that you were happy with our location and shuttle service. Regarding your observance about our facilities needing updating, we could not agree more. We do uphold to the Fairfield Inn standards and are in the process of updating our facilities to meet... More

New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel about 10 times in the last year. Access to the airport is easy (shuttle), as well as access to the rental car center. If you have a car and returning it after your stay there is a gas station close to refill the rental car (which if you have had to fill a rental... More

Was this review helpful? Yes
HotelMngerGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Thank you for choosing the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road once again for your accommodation needs. I appreciate you recognizing my staff for their friendly service and truly apologize for the inconveniences caused during your stay. We will make sure such issues do not repeat. Thank you again for your feedback and we do hope you return... More

1 review
1 of 5 stars Reviewed 1 week ago

My company reserved me a room for a guarantee late arrival. I called at 10pm to say I was on my way from Auburn. I get there at 1am only to find out that they CANCELLED my reservation. When asked, I was told that they couldn't get a hold of me to make sure I was coming - even though... More

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HotelMngerGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Hello Cathie H, Please accept our sincere apologies caused you when you came to check-in to the hotel. We are sorry that you were greatly inconvenienced by not having a room available upon arrival. Unfortunately, our Marriot computers holds the guaranteed reservations until 12 Midnight for the day the reservation is made for, and the reason why our front desk... More

Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stay at many Marriott hotels. This one lacks attention to detail. I was not able to get into my first room two times. Eventually they switched my room to a different king suite on fourth floor. The "suite" was a handicapped room. Bath had standing water and small hairs. Plastic side of shower curtain only attached with two grommets... More

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HotelMngerGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear Eatsalot03, Thank you so much for posting your notes regarding your recent stay at our Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We truly appreciate you staying with us. I am terribly sorry that we fell short of supplying you with our excellent service, and for the staffs reception in meeting your needs. I have shared these concerns... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I checked in on Saturday with Shevicia. She was rude, dry, slow and charged my card after we gave her my friend card to charge. My check in experience was the worst. I know she could have never worked at a hotel. She did not thank us or greet us. I called to the front desk later after 11pm and... More

Was this review helpful? Yes 2
HotelMngerGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Thank you for sharing with us the details of your stay and I would like to extend my apologies that we let you down with our check-in process and service. I am glad that Harold was gracious and wonderful in meeting your needs and that you enjoyed our fresh and clean facilities. I will be following-up these issues faced with... More

Grand Cayman
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 nights. The first day it was closed to Labor day. We got a note basically saying the following day there will no be no housekeeping service to allow the housekeeping staff to spend time with their families... SERIOUSLY????? Imagine if doctors, nurses, police, etc will think like that? Hospitality is a 24/7 - 365 days... More

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HotelMngerGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear ichaves25, Thank you for your recent stay at the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. I was sorry to read in your review that we fell short with our Housekeeping services, please accept my apologies for this issue. I have shared your comments with our Housekeeping lead team, and they are looking into our current processes in... More

Texas
Top Contributor
146 reviews 146 reviews
44 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

One night was more than enough. Another lobby remodel with the same old tired rooms. There was grime on the tile grout in the shower. The room was not the cleanest. I stay in slot of hotels so I know the good from the bad and this was not good. Many options around the airport. This won't be one of... More

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Terry F, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Thank you for taking the time to share your opinions on the state of our hotel for your most recent stay. We take great pride in providing a well maintained and clean facility. We regret that we did not meet your standards during your stay. I assure you that I will take your input and use this as a training... More

Sherman Oaks
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago

If you have Delta cancel a flight or just need to grab a quick overnight stay somewhere then the price and location of this property makes sense. But the negatives far outweigh the positives if you are staying longer. First the few positives. The staff that I dealt with were all very pleasant and for the most part very helpful.... More

Was this review helpful? Yes
Terry F, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Thank you for taking the time to share your opinion on your recent stay with us. It is our goal to ensure that all of our guest are satisfied with their stay. We will definitely take a long hard look at all of the items you have brought up and will see what actions need to be taken to make... More

Auburn, Alabama
Senior Contributor
35 reviews 35 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There's only one reason I have to stay at a hotel, and that is for a place to sleep. The room was fabulous, the amenities here are stellar! Employees were friendly and helpful. Couldn't ask for a better place to stay....except for the most uncomfortable bed I ever slept in. It felt like cheap foam on plywood.

Was this review helpful? Yes
HotelMngerGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear Lilquiz, Thank you for posting your feedback and sharing it with fellow travelers. It is always great to hear that our guests have enjoyed their stay with us, and comments like yours reassures me that we are on the right track. We look forward to welcoming you back the next time you're in Atlanta. Kind regards, Terry Foye General... More

Griffin, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I'd like to say thanks to Diondra, if I misspelled her name I do apologize. A very professional young lady. When I arrived the room I reserved wasn't quiet ready but the wait wasn't long. The king spa room was very spacious; we loved that. Everything was clean and smelled fresh. One thing I didn't like was walking to our... More

Was this review helpful? Yes
HotelMngerGM, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, responded to this review

Dear 653Michele, Thank you for choosing the Fairfield Inn for your stay and for giving us your positive feedback. I was pleased to read how much you enjoyed our facilities and our friendly staff, especially Diondra,who will be delighted to hear that they are doing a great job.We look forward to your next visit soon. Kind regards, Terry Foye General... More

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Additional Information about Fairfield Inn & Suites Atlanta Airport South/Sullivan Road

Address: 2020 Sullivan Road, College Park, GA 30337
Location: United States > Georgia > College Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fairfield Inn & Suites Atlanta Airport South/Sullivan Road 3*
Number of rooms: 127
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Also Known As:
Fairfield Inn & Suites Atlanta Airport South/Sullivan Road Hotel College Park
Fairfield Inn And Suites Atlanta Airport South/Sullivan Road
Fairfield Inn College Park
Fairfield College Park
College Park Fairfield Inn

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