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Baymont Inn & Suites Atlanta Airport South

2.5 of 5
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2450 Old National Pkwy., College Park, GA 30349 (Formerly Comfort Inn & Suites Airport South)
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Baymont Inn & Suites Atlanta Airport South
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112 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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New York City, New York
1 review
2 of 5 stars Reviewed 3 weeks ago

The bathroom (the inside toilet bowl ) in my room was NOt clean. It was clogged at the first time I flushed. Then I moved to other room. The water of its toilet was running and making noise the whole night. It was already 1am when I went to the second room. Too tired to do anything.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Crage M, Guest Relations Manager at Baymont Inn & Suites Atlanta Airport South, responded to this review

It is distressing to hear that you encountered a number of issues and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We hope to see you again someday and to transform your opinion of our hotel and service. More 

New York City, New York
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My flight was cancelled after prolonged wait at 11 pm, the airline gave me a voucher to stay at this hotel. If I knew, I would have rather pay my own to stay somewhere else but I was exhausted and had only 4 hours to sleep anyway. The staff was friendly, the room was clean, but it was old, outdated,... More 

Was this review helpful? Yes
Crage M, Guest Relations Manager at Baymont Inn & Suites Atlanta Airport South, responded to this review

We are deeply distressed to discover the lapses in service you experienced during your recent stay. Please know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. We greatly appreciate your time in bringing a number of important matters to light and we hope that you... More 

Augusta, Georgia
1 review
1 of 5 stars Reviewed 4 weeks ago

The lights in the room didn't work and some were missing knobs. The safe in the room did not work then was switched to a different room with the same issues by a rude front desk clerk but the additional issue was that some carpet wasn't glued to the wall ( whatever the bottom carpet decoration is called). The indoor... More 

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Richmond, Virginia
1 review
1 of 5 stars Reviewed May 18, 2015

I was booked here by Delta (will be separately complaining to them) after a weather delay caused me to miss a connecting flight. Did not arrive until about midnight and so did not take the time to research which was a big mistake as I assumed Delta would not place its passenger somewhere of this condition. Was told I was... More 

Was this review helpful? Yes
Crage M, Guest Relations Manager at Baymont Inn & Suites Atlanta Airport South, responded to this review

I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service and accommodations. I want to assure you that your comments are being taken seriously, passed onto our staff and addressed through continuous improvements to our accommodations and services. I hope that you will consider staying with us again so that we... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 1, 2015

MY friend and I chose to stay here, close to the airport,no kind of security, beware sign , behind the clerk at the desk...would be nice to inform patrons! Somebody broke into my rental car and stole my things...on the reviews I see a lot of apologies!!!!!

Was this review helpful? Yes 1
Crage M, Guest Relations Manager at Baymont Inn & Suites Atlanta Airport South, responded to this review

I find it very disturbing to learn that you were subject to such an encounter in our hotel and I want you to know that we take guest security issues very seriously. We are addressing our security procedures and policies to improve upon the guest experience in the future. We hope to see you again someday and to transform your... More 

Lansing, Michigan
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed March 6, 2015

On Feb. 22 of this year, my Trophywife, myself and our friends had the great misfortune to spend the night at this so called hotel. The title of this review refers to Delta airlines referring us there, one of several injustices foisted upon us by them that will make us seriously reconsider future travels with them. After missing our connection... More 

Was this review helpful? Yes 1
Crage M, Guest Relations Manager at Baymont Inn & Suites Atlanta Airport South, responded to this review

It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. Please accept our sincerest apologies for any services or amenities that did not live up to your expectations. We value your opinion and suggestions for improvement as these comments help us to improve upon the... More 

Fulton, Missouri
1 review
1 of 5 stars Reviewed March 4, 2015

This hotel is unclean night front desk lady is very rude. The GM never called me back when corp. put in a request for him to call me that never happen. Only person that was nice was the shuttle driver.

Was this review helpful? Yes
Crage M, Guest Relations Manager at Baymont Inn & Suites Atlanta Airport South, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues. More 

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