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Baymont Inn & Suites Atlanta Airport South

2.5 of 5
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2450 Old National Pkwy., College Park, GA 30349 (Formerly Comfort Inn & Suites Airport South)
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Baymont Inn & Suites Atlanta Airport South
Best prices for: 1 room 1 guest
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109 reviews from our community

Traveler rating
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    11
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Richmond, Virginia
1 review
1 of 5 stars Reviewed 5 days ago NEW

I was booked here by Delta (will be separately complaining to them) after a weather delay caused me to miss a connecting flight. Did not arrive until about midnight and so did not take the time to research which was a big mistake as I assumed Delta would not place its passenger somewhere of this condition. Was told I was... More 

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Crage M, Guest Relations Manager at Baymont Inn & Suites Atlanta Airport South, responded to this review

I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service and accommodations. I want to assure you that your comments are being taken seriously, passed onto our staff and addressed through continuous improvements to our accommodations and services. I hope that you will consider staying with us again so that we... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

MY friend and I chose to stay here, close to the airport,no kind of security, beware sign , behind the clerk at the desk...would be nice to inform patrons! Somebody broke into my rental car and stole my things...on the reviews I see a lot of apologies!!!!!

Was this review helpful? Yes 1
Crage M, Guest Relations Manager at Baymont Inn & Suites Atlanta Airport South, responded to this review

I find it very disturbing to learn that you were subject to such an encounter in our hotel and I want you to know that we take guest security issues very seriously. We are addressing our security procedures and policies to improve upon the guest experience in the future. We hope to see you again someday and to transform your... More 

Lansing, Michigan
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 6, 2015

On Feb. 22 of this year, my Trophywife, myself and our friends had the great misfortune to spend the night at this so called hotel. The title of this review refers to Delta airlines referring us there, one of several injustices foisted upon us by them that will make us seriously reconsider future travels with them. After missing our connection... More 

Was this review helpful? Yes 1
Crage M, Guest Relations Manager at Baymont Inn & Suites Atlanta Airport South, responded to this review

It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. Please accept our sincerest apologies for any services or amenities that did not live up to your expectations. We value your opinion and suggestions for improvement as these comments help us to improve upon the... More 

Fulton, Missouri
1 review
1 of 5 stars Reviewed March 4, 2015

This hotel is unclean night front desk lady is very rude. The GM never called me back when corp. put in a request for him to call me that never happen. Only person that was nice was the shuttle driver.

Was this review helpful? Yes
Crage M, Guest Relations Manager at Baymont Inn & Suites Atlanta Airport South, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues. More 

New Orleans, Louisiana
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 25, 2015

I made a reservation for this hotel. Then I arrived and was told that their reservation system was down and they didn't have rooms. Not only that, but the staff was rude and dismissive- like it was my fault or problem that their reservation system didn't work. Lots of options around the area, all of them are highly likely to... More 

Was this review helpful? Yes
Crage M, Manager at Baymont Inn & Suites Atlanta Airport South, responded to this review

I am sorry for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. I hope that you will consider staying with us again so that we can have another chance to provide... More 

A TripAdvisor Member
2 of 5 stars Reviewed February 12, 2015

the room was not worth the price that i paid for it i could have stayed in a regular room lower price and got better service i rather had stayed in a regular room could not use the juczz.tub did not look fit to get in it

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Crage M, Manager at Baymont Inn & Suites Atlanta Airport South, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay especially our tub. I hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing the matter to our attention. More 

Cairo
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 9, 2015

When our flight was delayed and we missed connecting flight, the airline put us up at Baymont in Atlanta, Georgia. I was always under the impression Baymonts were a nice motel. When we went to go to bed that night, there was a bug on my husband's pillow, good sized. Then I noticed one on the wall by his bed.... More 

Was this review helpful? Yes 1
Crage M, Manager at Baymont Inn & Suites Atlanta Airport South, responded to this review

I am very disappointed to hear about your most recent experience in our hotel. I do hope you will accept our sincerest apologies for the issues with the bugs and for any rudeness or insult that you encountered with this situation. I assure you that we take all reports of bug issues and lacking service very seriously and we are... More 

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