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All 2 Cedartown hotels

Holiday Inn Express Hotel & Suites Cedartown

2.5 of 5 Hotel   |   100 N John Hand Rd, Cedartown, GA 30125
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61%
Ranked #1 of 2 hotels in Cedartown
A recent review
5 of 5 stars Reviewed November 12, 2013
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31 people have reviewed this hotel

Traveler rating
    10
    7
    6
    2
    6
See reviews for
9
6
4
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed November 12, 2013

Have been coming here for the Fall race at Talladega for quite a few years. It's about an hour + from the track and easy to get to. The rooms are clean and comfortable. The staff is very helpful, especially if there is something you've forgotten, or need extra of (like coffee) for the early mornings. Found the breakfast bar... More

Was this review helpful? Yes
Centreville, Alabama
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed September 27, 2013

nice clean roomy motel with continental breakfast and indoor pool. came up on long weekend to visit kin folks. stayed 2 nites and enjoyed time here. the only disappointment was the room didn't have a mini frig for drinks and such.

Was this review helpful? Yes
Kay W, General Manager at Holiday Inn Express Hotel & Suites Cedartown, responded to this review

Thank you for staying with us. I am so glad you enjoyed your stay!! Please come back to see u. The staff and I look forward to it. Kay More

Bethesda, Maryland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 4, 2013

The carpet needed shampooing, had a stale smell to it. The room was not thoroughly cleaned, a used pillow case was left in the room for 2 days. I was disappointed that there wasn't adequate fresh fruit for breakfast.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Cedartown, responded to this review

Dear Lisa S, Thank you for taking the time to share your feedback about your recent stay with us. We always try our best to ensure we meet our guests needs & expectations and on this occasion we apologize for your disappointment with the room cleanliness and the breakfast. We take all feedback seriously. It helps us gauge what we... More

Knoxville, Tennessee, United States
1 review
2 of 5 stars Reviewed September 2, 2013

We asked for non-smoking but we were put in smoking anyway. The room smelled of stale cigarettes. You couldn't open the window to air out the room. The window had a bullet hole in it. Room needed a to be cleaned throughly.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Cedartown, responded to this review

Dear Shannon B, First of all, I would like to apologize for any inconvenience you experienced during your recent stay with us. I understand that your experience didn't meet your expectations and we would like to assure you that this is not the standards of service we are striving for. I have taken note of your valuable comments and we... More

Travelers are raving about these Cedartown hotels

Marietta, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 1, 2013

The rooms have a bad smell in them. I thought it was because the a/c was not running but after several hours the smell was still there. It is a stale smell. The pool and hot tub were broken and they looked nothing like what was on the web site. The whole place had a dirtyness to it. I understand... More

Was this review helpful? Yes 1
Kay W, General Manager at Holiday Inn Express Hotel & Suites Cedartown, responded to this review

Nate, Hi this is Kay from Holiday Inn Express In Cedartown, Ga. I am so sorry about your experience at our hotel. I would love to speak with you about your stay if you do not mind. Please call me at 770-749-0006. I look forward to talking to you and would love to resolve this for you. Kay Wallace GM More

georgia
Contributor
17 reviews 17 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 24, 2013 via mobile

The staff is very nice and helpful. The carpet needs replacing - it is dirty. There must be a shortage of soap because you only get one bar per night. The exterior could use an update. It is the best in Cedartown.

Was this review helpful? Yes
Kay W, General Manager at Holiday Inn Express Hotel & Suites Cedartown, responded to this review

Thank you for the compliments on Holiday Inn Express in Cedartown and i would like to thank you also for your concerns. I have addressed these concerns with my staff and management and we are working towards a resolution for your concerns . I would love to speak with you directly so that i can personally see what we can... More

CEDARTOWN, United States
1 review
1 of 5 stars Reviewed July 13, 2013

* There should be soap for both sink & shower * Modly / Damp smell needs to be taken care of immediately * Closet had a whole cut out on the roof * Bed sheets should not have hair in them (I slept on the couch) * Employee's should not enter the room w/ Do-Not-Disturbe sign out. In addition, if... More

Review collected in partnership with Hampton

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Cedartown, responded to this review

Dear Dale K, Thank you for your feedback and for choosing our hotel. Please accept our deepest apologies for the issues you had encountered during your stay. Our goal is to provide clean and comfortable stay to all of our valued guest and make their stay a memorable one. I want to assure you that the issues you have raised... More

Warner Robins, Georgia, United States
1 review
5 of 5 stars Reviewed July 12, 2013

My husband and I stayed here with my 8 year old sons baseball team and the staff was so nice and helpful all week. The icing on the cake was when I got home and realized we left our raincoat in the closet. Kay at the front desk went and found them and sent them to my home!! I am... More

Was this review helpful? Yes
Kay W, General Manager at Holiday Inn Express Hotel & Suites Cedartown, responded to this review

We were so sad to see you all leave. Your group was so much fun and such a well behaved group of boy's . Congrats on the tournament and please come back to see us!!!!! Kay and Staff More

Perry
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 11, 2013

Our family stayed 4 nights in this hotel for our 8 yr old son's baseball tournament. Every time I had any kind of need at all, the staff was right there to help me figure it out. For a while the ice machine on the 2nd floor was broken, but when I started to get on the elevator to go... More

Was this review helpful? Yes 2
Kay W, General Manager at Holiday Inn Express Hotel & Suites Cedartown, responded to this review

We had such a good time with your group, cutest group of kids and so well behaved . We sure missed you all when you left . Congrats on the tournament and hope to see you next year as we know you all will make it again. Kay and Staff More

Northampton, Massachusetts
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 10, 2013 via mobile

The team at Holiday Inn Express in Cedartown is doing a superior job. The facility and rooms are spotless. The staff warm and helpful. Say hello to Judy in the morning. The continental breakfast hot and always well stocked. Our room was made up well and quickly each day. Even old blooms were being plucked from the grounds! The attention... More

Was this review helpful? Yes
Kay W, General Manager at Holiday Inn Express Hotel & Suites Cedartown, responded to this review

Thank you for the great reviews . We love our guest and hope you all come back and visit us soon. We all enjoyed talking with you and visiting. Judy says hi back . Hope to see you soon Kay and Staff More

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Additional Information about Holiday Inn Express Hotel & Suites Cedartown

Also Known As:
Holiday Inn Express Hotel And Suites Cedartown
Holiday Inn Cedartown
Cedartown Holiday Inn
Address: 100 N John Hand Rd, Cedartown, GA 30125
Phone Number:
Location: United States > Georgia > Cedartown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Cedartown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Cedartown 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Cedartown Hotel is located on the corner of 27 North and E. John Hand Road. We have a total of 54 rooms 24 of those are suites. Suites consists of a kitchen area with a microwave. We feature a seasonal indoor pool and a also feature a heated hot tub is at the end of the pool. Our fitness room is located on the first floor. Additional hotel features include complimentary Express Start breakfast with hot food items such as omelettes, sausage and bacon and free local phone calls. Visit Cedartown, GA and Stay Ssmart at the Holiday Inn Express Hotel Cedartown. ... more   less 
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