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Red Roof Inn Cartersville

28 SR 20 Spur, S.E., I-75 ex. 290, Cartersville, GA 30121
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Red Roof Inn Cartersville
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70 Reviews from our TripAdvisor Community

Traveler rating
    26
    15
    9
    8
    12
See reviews for
28
14
8
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (70)
  • Mar-May only
    (19)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (16)
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Jacksonville, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

We were pleasantly surprised by the double bed room we stayed in. It was fresh and clean smelling, modern, stylish, 32 in. flat screen TV, free WiFi and very comfortable. We would definitely stay at this hotel again when traveling thru this area. The staff were also very pleasant.

Was this review helpful? Yes
Kenny P, Guest Relations Manager at Red Roof Inn Cartersville, responded to this review

Dear Valued Guest, Thank you for staying with us at the Red Roof Inn in Cartersville, GA. We appreciate the kind comments and we hope you stay with us again! Thanks, Management More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed here for a weekend during a conventional trip. The stay was great. Very friendly personel and I was welcomed all weekend. Needless to say, the hotel service exceeded my expectations. The room was quite clean compared to most places and the staff worked around my time for room service and early morning breakfast.

Was this review helpful? Yes
Kenny P, Guest Relations Manager at Red Roof Inn Cartersville, responded to this review

Dear Valued Guest, Thank you for your kind comments about your recent stay with us. We appreciate your business and we hope to see you again in the near future! Thanks, Management More 

Tampa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I saw the reviews and the price was ok so I booked, what a mistake. The Red Roof Inn chain is hit or miss and this is defiantly a miss. This kind of property is what brings the brand down. The room feels very dirty, the bed frame is exposed raw 2x4's and the TV does not work, holes in... More 

Was this review helpful? Yes
Kenny P, Guest Relations Manager at Red Roof Inn Cartersville, responded to this review

Dear Valued Guest, We are sorry to hear about your recent stay with us. All of the appropriate staff have been alerted about the stated issues. We strive ourselves to give the best customer satisfaction, and this most certainly will be taken critically. Thanks, Management More 

Travelers are raving about these Cartersville hotels

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Breakfast is a joke... Had to ask for another room it smelled like smoke beds are old there was hair in the freezer and shampoo was used I wouldn't stay again pool was drained and was not told about it

Was this review helpful? Yes
Kenny P, Guest Relations Manager at Red Roof Inn Cartersville, responded to this review

Dear Valued Guest, We apologize for the inconvenience you may have encountered during your recent stay. The appropriate staff has been notified and will make sure that this does not happen again. We hope you give us another chance if you are traveling through the Cartersville area. Thanks, Management More 

Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 17, 2015

The room was clean, the shower was hot and the rate was acceptable. We stopped and checked in last minute on our way home from Florida after being on a cruise from Port Canaveral traveling back to Kentucky.

Was this review helpful? Yes
Kenny P, Guest Relations Manager at Red Roof Inn Cartersville, responded to this review

Dear Valued Guest, Thank you for staying with us! We strive ourselves to be better in every way and we thank you for your kind comments. We hope to see you again soon! Thanks, Management More 

Albany, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

Overall the location of this hotel was perfect for our trip and was able to find it at a reasonable price. The rooms are super clean and the beds are very comfy. The staff was overall very helpful and accommodated to our needs in a very timely manner. The morning breakfast is also excellent and I really enjoyed the waffles... More 

Was this review helpful? Yes 1
Kenny P, Guest Relations Manager at Red Roof Inn Cartersville, responded to this review

Dear Valued Guest, Thank you for staying at the Red Roof Inn! We appreciate your business and we hope to see you again in the near future. Thanks, Management More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 5, 2015

I looked online for different hotels and I found this one which was reasonable I thought.. My parents just stayed there four days before I did.. They had to pay sixty four which included taxes. So I thought that's not a bad price so when I got there it doubled for me.. Online it said 52 plus tax so I... More 

Was this review helpful? Yes
abvicartersville, Guest Relations Manager at Red Roof Inn Cartersville, responded to this review

Dear Valued Guest, Thank you for staying at the Red Roof Inn in the Cartersville area. We appreciate your comments and will take measures to make sure that every customer will have a great experience while traveling in this area. Thanks, Management More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 31, 2015

Room floor was filthy...feet stuck to floor. Duct tape on bathtub hiding large hole in tub by wall. Full length mirror covered over by desk/table placed in front of it. Multiple electronics plugged into one extension cord placed on table. Exposed unfinished raised floor into bathroom creating tripping hazard. TV worked okay.

Was this review helpful? Yes 1
abvicartersville, Guest Relations Manager at Red Roof Inn Cartersville, responded to this review

Dear Valued Guest, We apologize for the inconvenience you have encountered. The appropriate staff has been notified and will make sure that this incident will not happen again in the future. We hope you give us another chance in the future. Thanks, Management More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 22, 2015

My husband and I were looking for a weekend away so we started looking for a room. All the hotels were booked due to travelers, this was the only hotel with a vacancy and at 2 - 3 in the morning, you have to do what you have to do. The room was outrageously priced. We could have paid the... More 

Was this review helpful? Yes 1
abvicartersville, Guest Relations Manager at Red Roof Inn Cartersville, responded to this review

Dear Valued Guest, We apologize for the inconvenience you have experienced on your recent stay with us. Customer satisfaction is something that we pride ourselves in and we will make sure that the comments that you have made go into great consideration on what we can do to improve. We have also notified the staff of these comments and we... More 

Washington, Mo, USA
2 reviews
1 of 5 stars Reviewed February 20, 2015

Years ago, I worked for a company that I traveled a lot for. They always put me up in a Red Roof Inn. I always liked the hotel chain until February 1st. I stopped in Cartersville, Georgia for the night. There were quite a few motels, but I chose Red Roof Inn because of my previous experiences with them. The... More 

Was this review helpful? Yes
abvicartersville, Guest Relations Manager at Red Roof Inn Cartersville, responded to this review

Dear Valued Guest, We apologize for the inconvience you have encountered during your recent stay. We are striving hard to amend the issues you have stated. Once again we apologize and we will make sure this does not happen in the future. Thanks, Management More 

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