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BEST WESTERN Garden Inn & Suites

Certificate of Excellence
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5663 Highway 20 NE, I-75 at Exit 290, Cartersville, GA 30121
BEST WESTERN Garden Inn & Suites
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Ranked #2 of 18 Hotels in Cartersville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
X5259ZOmelissal Shelby Township, Michigan
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205 reviews from our community

Traveler rating
    98
    67
    19
    8
    13
See reviews for
68
67
14
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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    (36)
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Shelby Township, Michigan
1 review
4 of 5 stars Reviewed 3 days ago NEW

It was close to where i mostly spent my time in town or at Jefferson's. I could hear the traffic from my room but i deal with that at home. I drove 4 hours and 20 minutes from my previous stop to here for a side trip to meet someone. I took a nap when i got there, I heard... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Thank you for taking the time to post your review and selecting to stay at our property. We do apologize for the young people above you, had we been contacted we would have been able to call the room and request consideration for other guests trying to sleep. More 

Peachtree City, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I continue to stay at this hotel for business approx. 4 nights per week. The hotel and staff always treat me with courtesy and the upmost respect as a frequent guest. I have never had a issue that wasn't immediately remedied.

Review collected in partnership with Best Western

Was this review helpful? Yes
dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Thank you Mr. "H" for taking the time to post your kind review and we consider you a part of the family now. See you this week, travel safely! More 

Fennville, MI, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Just a one night stay but found everything to be a good value. Clean room, courteous desk clerk. The only thing that was out of the normal, was no billing receipt. I can't say exactly whose fault it was as we didn't realize it was missing until we were 300-400 miles down the road. The Desk man handed me two... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Thank you for taking the time to post your review. I do apologize for the confusion regarding your receipt. If you supplied the clerk with an e-mail, then there should be a copy waiting for you there. Otherwise, you would get your receipt upon check when leaving as we are an outdoor property and dealing with inclement weather. More 

Cartersville, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

I love this hotel it will become my first choice of hotels if I have to choose My man and I enjoyed our stay of course he slept like a baby the rate is reasonable especially for that type of classy, roomy and comfortable room.

Review collected in partnership with Best Western

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dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review

We would just like to say "Thank you" for taking the time to complete the online survey and posting comments in regard to your recent stay. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Needed 3 rooms fo large family and not only did we get great rates the service was compairable to a 5 star resort. Received way more that expected !!! Connecting rooms at no extra charge a great plus ! Rooms very clean !!!

Was this review helpful? Yes 1
dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Thank you so much for taking the time out of your schedule to post your kind reviews of your recent stay with us. We like to hear that our guests enjoyed their stays. See you next time! More 

Alabama
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I bought the room on priceline.com. I am a travel nurse and I worked the night shift. When I got off work I went for an early check in. The person at the desk said she was full. I said no problem. I asked them to call me when the first room was cleaned and I would come back. She... More 

Was this review helpful? Yes
dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review

We want to Thank you for taking the time to post your review for other travelers. In response, we do apologize that you were not familiar with our check in policy. If we had been able to work something out, we would have happily done so. However, we have been completely booked solid for sometime now and could not just... More 

Cloudland, GA
Top Contributor
54 reviews 54 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 15, 2015

Got a king size smoking room, it did have a faint smoke smell but I usually get non smoking but wanted the king bed. very comfy, a little noise from people walking outside and you can hear the cars going by. Had a good night's sleep anyway. Free breakfast was simple but sufficient. Would stay again.

Was this review helpful? Yes
dharmkavita, Guest Relations Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Thank you so much for taking a few minutes to post an on line review for other travelers to read. We appreciate your choosing our property and look forward to seeing you again. More 

Peachtree City, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed February 3, 2015

I have been a reoccuring guest here for several months and have not had any issues with this hotel. The staff is always eager to please in whatever way they can. Room is always clean. I visit here on business and will continue to do so and if the situation arises for a personal visit, I would not hesitate to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review

On behalf of everyone here at Best Western Garden Inn and Suites, we want you to know how much we appreciate your great review and for choosing this as your home away from home. Please let us know, should you need anything during your stays. More 

Upper Sandusky, Ohio
Top Contributor
51 reviews 51 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 1, 2015

We stop in Cartersville whenever we drive from ohis to disneyworld.this was our first stay at the Best Western and it will be our choice from here on out.the service was exemplary and the price was more than fair. Breakfast had a nice selection and we were on our way.

Was this review helpful? Yes
dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Thank you kindly for posting your recent stay review and welcome to our family! See you again soon. More 

Upper Sandusky, OH, United States
1 review
3 of 5 stars Reviewed January 15, 2015

Bed was comfortable, room was clean, No senior discount. Rate too high compared with other motels used on trip. Attitude of desk clerk was "take it or leave it - I don't care!" He acted as if I was wasting his time. Very unprofessional.

Review collected in partnership with Best Western

Was this review helpful? Yes
dharmkavita, Guest Relations Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Thank you for taking the time to post your review in regard to your recent stay. We do apologize for the issue with the front desk associate, it was not his intent to come across as perceived. More 

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