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BEST WESTERN Garden Inn & Suites

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5663 Highway 20 NE, I-75 at Exit 290, Cartersville, GA 30121
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BEST WESTERN Garden Inn & Suites
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271 Reviews from our TripAdvisor Community

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Jewett, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel was ok. It is definitely an older hotel but they are working on it. The staff is very friendly and work hard to make your stay a good one. My room was missing a hair dryer and they sent someone out to buy me a brand new one!

Helpful?
Thank pamela c
1 review
4 of 5 stars Reviewed 1 week ago

nice hotel, good staff and view from balcony vey nice!! enjyed our stay, and plan on going again next year. Fishing on property in river. Nice!! Restaurant was excellent! Great location!! Would reccomend it!!

Review collected in partnership with Best Western

Helpful?
Thank 246luannm
Huber Heights, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were very happy with our stay at this hotel in GA. It was just as good or better than most and a lot cheaper than some we had stayed at in past. The rooms were very clean and had a lot of amenities in the room. The breakfast was very good and had a good variety of items.

Review collected in partnership with Best Western

Helpful?
Thank Errol B
KENT
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are loyal BW fans and appreciate seeing remodeling for improvements! The odd entrance, via the neighboring Chevron station lot, was interesting, especially at night, but signs and yellow paint helped us to see our way! The staff were all very nice, breakfast included sausage gravy, scrambled eggs and biscuits and quite a delicious coffee! Thanks BW for the in-progress... More 

Review collected in partnership with Best Western

Helpful?
Thank SummerDakotaBandit
Port Charlotte, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Not sure if hotel was newer or remodeled. Either way the rooms were very nice. Very clean! Its the first time I've been in a room with a wall thermostat and able to control temp so easy. Soap and shampoo dispensers built into shower! No tiny bottles. Staff was very nice and helpful.

Review collected in partnership with Best Western

Helpful?
Thank Tina W
New Port Richey, Florida, United States
Level Contributor
9 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

I can understand issues with construction. I can not say something bad about the construction because I feel that they are making an improvement. My issue is that I had a "pet friendly" room. As soon as I entered I went down and asked for a different room, the fecal smell was quite obvious. As I said I can understand... More 

Helpful?
Thank Bradley K
dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review

In response to your completed survey, we do apologize for any inconveniences during your recent stay due to our remodeling of our lobby and dining areas. As for your other issues pertaining to the pet friendly room and the elevator, both issues have been addressed and dealt with. Thank you for choosing our property and we look forward to seeing... More 

Colorado Springs, United States
1 review
3 of 5 stars Reviewed January 5, 2016

The Hotel and room were very clean. They were remodeling the Lobby / Breakfast area, which looked good. It was very difficult to sleep due to the traffic on the Interstate. They need a noise wall installed to reduce the noise in the rooms.

Review collected in partnership with Best Western

Helpful?
Thank Nick K
dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Thank you for being so understanding during our lobby/breakfast remodeling areas during your recent stay. Yes, being located right off of the Interstate, there tends to be traffic noise and it does get heavy during certain times of the year when people are travelling the most. Please feel free to contact us prior to your arrival in the future to... More 

Hudson, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 30, 2015

Second time here and still feel this is the best buy around. Remodeling lobby but it was no problem. Very clean and friendly. I found the beds to be so comfortable that you are almost asleep as soon as your head hits the pillow. Another nice feature in the room is a microwave and mini fridge. Elevators a plus for... More 

Review collected in partnership with Best Western

Helpful?
Thank Dave5240
dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Thank you for taking the time to post your most recent stay and review of our property. We appreciate your loyalty and choosing our property for your traveling needs. More 

Columbus, Georgia
Level Contributor
3 reviews
2 of 5 stars Reviewed December 9, 2015 via mobile

Second time staying at a Best Western property. First time was better than this time (that was in Poole, GA). The wifi is poor. Disconnects every 5 minutes and I'd have to keep turning my wifi off & on. The lady at the front desk was not welcoming at all. Only good thing about this stay is that the bed... More 

Helpful?
Thank nahpihtytsim
dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review

We just want to say "Thank you" for taking the time to post your review. We do apologize that there were internet issues during your stay and would have tried to resolve the issue had we known there was a problem. More 

Mesquite, Texas
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 9, 2015 via mobile

We live in Texas, but Cartersville, Georgia, is home. We make 2-3 trips home a year, and stay at the Best Western Inn and Suites every time. We almost always stay in one of the rooms on the front, or in the king size suites. This trip last week, we had made last minute plans and ended up taking the... More 

Helpful?
Thank jwmartin31
dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Wow! Thank you for the glowing review from your recent stay at our property. We do apologize for the internet issues, some PC's we have found do have problems connecting to our secure server. More 

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