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Quality Inn & Suites

2385 Highway 411 NE, Cartersville, GA 30184
Quality Inn & Suites

26 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Holland, Michigan
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here as a quick stop on our way from south FL to Michigan with my daughter's dog. First time at this Quality Inn, and this is the nicest one we have stayed at. Good service, room cleaner than other Q Inns. Good value. Breakfast is as good as higher priced hotels offer (e.g. Hampton Inns, Holiday Inns). Will use... More 

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Leamington, Canada
Top Contributor
411 reviews 411 reviews
37 hotel reviews
204 helpful votes 204 helpful votes
4 of 5 stars Reviewed March 30, 2015

We like to stay at Quality Inns whenever we can while travelling along Interstate 75 between Ontario and Florida. This is not exclusive but often. This particular location is right off exit 293 at Interstate 75 and the rooms are accessible from the outside rather than an inside hallway and no elevator since it has only two floors. The lobby... More 

Was this review helpful? Yes 1
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your kind comments about your experience you have encountered here at the Quality Inn & Suites. We love to hear feedback from our customers so that we can accommodate for their overall satisfaction. Again, we appreciate your business and hope to see you again! Thanks, Management More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2015

We spent a night here on our way back home from Florida. The place was clean, looks like it was renovated fairly recently. The room smelled nicely, bed was comfortable and bed linens were CLEAN and smelled fresh. We didn't use microwave or fridge, coffee maker worked. Of course there were small things that would bother me if we were... More 

Was this review helpful? Yes 1
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for staying with us at the Quality Inn & Suites! We appreciate the kind comments you have made about our hotel. Our guest's satisfaction is our number one priority and we hope to see you again in the near future. Thanks, Management More 

Senior Contributor
39 reviews 39 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 15, 2014

Met friends there for nearby auction and enjoyed our stay. Pluses - Hot shower, clean and smoke free room, friendly staff and good breakfast, comfortable bed and great heating unit; Minuses - thin towels, small shower - toilet area, front door closed hard, train behind motel, outside hallway, poor Internet access. I'd stay here again - you're only renting not... More 

Was this review helpful? Yes
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for staying with us. We appreciate your comments. We have also notified the staff about the internet inconvenience you encountered. We hope to see you again! Thanks, Management More 

Enon, Ohio
Top Contributor
155 reviews 155 reviews
76 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 4, 2014

The hotel has a couple of lots, there is also a turnaround on the service road that is great for truck parking. All in all the place has a cozy enough feel. The service road is a bit of a mess and needs work, also there isn't a lot around it. There are a few things available down the road... More 

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abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your comments about our hotel. We appreciate all of our customer feedback and we will work hard to ameliorate any inconveniences that you have ran into during your stay. Thanks, Management More 

Cartersville, GA
1 review
1 of 5 stars Reviewed July 6, 2014

I'm reminded of the old Scooby Doo cartoon where a man or woman dressed up in a monster outfit to scare people away from a location (most of the time because it was actually desirous to the particular "scarer")...imagine me in the scariest costume ever...STAY AWAY!! I am actually right now IN the hotel posting this. I did not get... More 

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abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We apologize for the inconvenience you have experienced in your last stay with us. We are working to make the appearance of our hotel more appealing to customers. Thanks, Management. More 

Travelers are raving about these Cartersville hotels

Saint Charles, Illinois
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 1, 2014

Hotel ran out of towels, had unfriendly front desk staff, internet worked only intermittently. Very small rooms in an older hotel that is expensive for the quality. I would not recommended this hotel. The pool was nice though.

Was this review helpful? Yes
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear valued guest, We apologize for the inconvenience you encountered during you previous stay. We have notified staff of the problems you experienced and are working hard to make improvements. Thanks, Management. More 

Milton, Florida
Top Contributor
204 reviews 204 reviews
36 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed June 23, 2014

We arrived later in the evening and hungry. There were no restaurants open nearby, only one at another hotel and it closed at 7. Had to drive a few miles into Cartersville, to find a place to eat. Otherwise, we enjoyed the place and had no real complaints.

Was this review helpful? Yes
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear valued guest, We greatly appreciate your review of our hotel. We hope that you choose to stay with us the next time you visit the area. Thanks, Management. More 

Fort Wayne, Indiana
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 28, 2013 via mobile

I would not suggest staying at this location. Upon my checking in, the front desk staff were not friendly or helpful in any way! As a hotel manager, I would be embarrassed if my staff were to act in such a manner. It felt as if it was an inconvenience for them to check their guests in. I noticed that... More 

Was this review helpful? Yes 1
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear valued guest, We have notified the staff of the issue you encountered. Our front desk staff will go through additional training to ensure that this issue does not occur again. Thanks, Management. More 

Brighton, Colorado
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 18, 2013

We pulled in and found the party lot was a little scarce for customers, that should have been our first clue. We got to our handicap accessible room and the musty odor was terrible. I proceeded to take a shower, it was a roll in shower, and found no shower curtain or anything to stop the water from running all... More 

Was this review helpful? Yes 3
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear valued guest, We apologize for the problems you had during your stay. Our maintenance department has been notified and are trying to make sure the room is in top shape for our guests stay. Thanks, Management. More 

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