We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 19 Cartersville hotels

Quality Inn & Suites

Save
You added Quality Inn & Suites to your Saves list
2.0 of 5 Hotel   |   2385 Highway 411 NE, Cartersville, GA 30184
Hotel amenities
Quality Inn & Suites
Ranked #18 of 19 Hotels in Cartersville
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Cartersville
Check In Check Out
Write a Review

23 reviews from our community

Traveler rating
    3
    7
    4
    4
    5
See reviews for
5
5
2
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
  • All months
    (23)
  • Mar-May only
    (5)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (9)
All months
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Met friends there for nearby auction and enjoyed our stay. Pluses - Hot shower, clean and smoke free room, friendly staff and good breakfast, comfortable bed and great heating unit; Minuses - thin towels, small shower - toilet area, front door closed hard, train behind motel, outside hallway, poor Internet access. I'd stay here again - you're only renting not... More

Was this review helpful? Yes
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for staying with us. We appreciate your comments. We have also notified the staff about the internet inconvenience you encountered. We hope to see you again! Thanks, Management More

Enon, Ohio
Top Contributor
86 reviews 86 reviews
44 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 4, 2014

The hotel has a couple of lots, there is also a turnaround on the service road that is great for truck parking. All in all the place has a cozy enough feel. The service road is a bit of a mess and needs work, also there isn't a lot around it. There are a few things available down the road... More

Was this review helpful? Yes
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your comments about our hotel. We appreciate all of our customer feedback and we will work hard to ameliorate any inconveniences that you have ran into during your stay. Thanks, Management More

Cartersville, GA
1 review
1 of 5 stars Reviewed July 6, 2014 via mobile

I'm reminded of the old Scooby Doo cartoon where a man or woman dressed up in a monster outfit to scare people away from a location (most of the time because it was actually desirous to the particular "scarer")...imagine me in the scariest costume ever...STAY AWAY!! I am actually right now IN the hotel posting this. I did not get... More

Was this review helpful? Yes
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We apologize for the inconvenience you have experienced in your last stay with us. We are working to make the appearance of our hotel more appealing to customers. Thanks, Management. More

Saint Charles, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed July 1, 2014

Hotel ran out of towels, had unfriendly front desk staff, internet worked only intermittently. Very small rooms in an older hotel that is expensive for the quality. I would not recommended this hotel. The pool was nice though.

Was this review helpful? Yes
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear valued guest, We apologize for the inconvenience you encountered during you previous stay. We have notified staff of the problems you experienced and are working hard to make improvements. Thanks, Management. More

Milton, Florida
Top Contributor
172 reviews 172 reviews
29 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed June 23, 2014

We arrived later in the evening and hungry. There were no restaurants open nearby, only one at another hotel and it closed at 7. Had to drive a few miles into Cartersville, to find a place to eat. Otherwise, we enjoyed the place and had no real complaints.

Was this review helpful? Yes
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear valued guest, We greatly appreciate your review of our hotel. We hope that you choose to stay with us the next time you visit the area. Thanks, Management. More

Fort Wayne, Indiana
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 28, 2013

I would not suggest staying at this location. Upon my checking in, the front desk staff were not friendly or helpful in any way! As a hotel manager, I would be embarrassed if my staff were to act in such a manner. It felt as if it was an inconvenience for them to check their guests in. I noticed that... More

Was this review helpful? Yes 1
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear valued guest, We have notified the staff of the issue you encountered. Our front desk staff will go through additional training to ensure that this issue does not occur again. Thanks, Management. More

Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 18, 2013

We pulled in and found the party lot was a little scarce for customers, that should have been our first clue. We got to our handicap accessible room and the musty odor was terrible. I proceeded to take a shower, it was a roll in shower, and found no shower curtain or anything to stop the water from running all... More

Was this review helpful? Yes 3
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear valued guest, We apologize for the problems you had during your stay. Our maintenance department has been notified and are trying to make sure the room is in top shape for our guests stay. Thanks, Management. More

Ardmore, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 5, 2013

I usually stay at Choice Hotels, so I used my wonderful App for Android to find the closest one to where I was working that week. It picked up this hotel. I made reservations for one night for a preliminary project meeting. Good thing it was for only one night. I have Verizon and there wasn't any signal at all.... More

Was this review helpful? Yes 1
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear valued guest, We apologize for the issues you had during your previous stay. Our front desk staff has been notified of the issue and as a result are going through further training to ensure that this issues doesn't come up again. Thank, Management. More

Saint Charles, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 30, 2013

We were in the area for a family wedding. This was a good value with clean rooms. The hotel is right off the exit which is very convenient and is close to restaurants, shopping and activities. We made use of the reception area in the lobby to visit with other family members. The staff was very friendly and accommodating.

Was this review helpful? Yes 2
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear valued guest, We greatly appreciate the review of our hotel. We hope that you stay with us again the next time you are in the area. Thanks, Management. More

Mansfield, Ohio
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 19, 2013

Stayed two nights while in town for a archery tournament. Nice hotel. Friendly, helpful staff. There is a free breakfast with mostly continental items. Everything was good. The rooms are very clean, though some repairs could be made. Wifi is included too. Overall, nice hotel. We would stay again next year when we're back in town. Would be great for... More

Was this review helpful? Yes 2
abvicartersville, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear valued guest, We greatly appreciate the review of our hotel. We are pleased to know that you had a great stay and hope you stay with us the next time you are in the area. Thanks, Management. More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Address: 2385 Highway 411 NE, Cartersville, GA 30184
Location: United States > Georgia > Cartersville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 56

3 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Hotels you might also like...
Check In Check Out
Price Your Stay